Music on my iPhone 5s starts, stops, speeds up and skips seemingly at random.

Hi
Randomly my iphone 5s (ios 8.1.3) starts playing music. Also when I am listening to any sort of audio (podcast, music or a phone call), my iphone audio randomly stops, skips and speeds up. I can be on a phone call and the phone call gets ended and music starts.
I've restarted, reset setting and cleaned my headphone jack and used various headphone and still have the issue.
Any suggestions are appreciated

Hi mnmboca,
Is the Music app on your iPhone the only application that is behaving erratically? If so, I would suggest backing up your iPhone, deleting all of the music and podcasts, and then re-downloading just a few songs that you've already purchased to monitor the behavior. If the issue persists, you may need to restore the iOS, since Music is a part of the iPhone's operating system. Here are some resources that will explain the steps in more detail:
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
http://support.apple.com/en-us/HT203977
See how much storage you've used on your iPhone, iPad, and iPod touch - Apple Support
http://support.apple.com/en-us/HT201656
View storage usage on your iOS device
Tap Settings > General > Usage > Manage Storage to see the amount of space each app and its content takes on your device.
Tap an app for more detailed information about its usage.
Depending on the app, you might be able to delete some of the app's content, or delete the app and all of its content.
When you tap on the Music App, and tap Edit in the top right corner, You will see a red dot to the left of All Songs. Tapping on that will remove all of the music from your iPhone.
Download past purchases - Apple Support
http://support.apple.com/en-us/HT2519
Download previous purchases on your iPhone, iPad, or iPod touch
Music
Tap Settings > Music and make sure Show All Music is on.
Tap the Music app.
Find the item that you want to download.
Tap the Download icon.
I hope this information helps ....
- Judy

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Message was edited by:
Devious Scully

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