Music order scrambled when disc is burned

When I drag music in a specific order to burn to disc, the computer scrambles the order on the disc. The disc play fine but NOT in the order I selected the songs. I teach fitness classes and the specific order is necessary for the flow of the class

Here are notes I couldn't find before I posted that; just general re testing methods:
Mounting an iso (or building to a folder) is a great way to test. There are some differences, but it is a great method prior to burning to a disk. The main difference is simply computer vs dvd player - autoactivate on a button doesn't work with a mouseover, and you can be fooled into thinking your navigation does, or does not, work. (Even on the computer, don't use the mouse for testing, use the "remote" in the player controls.)
Encore preview is an emulator, like computer DVD players, that attempts to predict what will happen when a disk is played on a set top DVD player. It has always had issues with some predictions not being accurate. Some inaccuracies are like this one: Encore preview does not work, and a burned disk will. Others are the opposite; it works in Encore preview, and not in a DVD player. The point to be made here is that you cannot rely on Encore preview. You also cannot rely on computer playback of a built image or folder. And, in the end, you cannot rely on playback on one DVD player - some disks work on some players and not on others.

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Menu audio will play during preview but not when disc is burned.

Encore CS6.
Menu music plays fine in preview. I know that the file is good. No menu audio after disc is burned. Have tried several different transcoding options. There is menu video too that is working fine.

Here are notes I couldn't find before I posted that; just general re testing methods:
Mounting an iso (or building to a folder) is a great way to test. There are some differences, but it is a great method prior to burning to a disk. The main difference is simply computer vs dvd player - autoactivate on a button doesn't work with a mouseover, and you can be fooled into thinking your navigation does, or does not, work. (Even on the computer, don't use the mouse for testing, use the "remote" in the player controls.)
Encore preview is an emulator, like computer DVD players, that attempts to predict what will happen when a disk is played on a set top DVD player. It has always had issues with some predictions not being accurate. Some inaccuracies are like this one: Encore preview does not work, and a burned disk will. Others are the opposite; it works in Encore preview, and not in a DVD player. The point to be made here is that you cannot rely on Encore preview. You also cannot rely on computer playback of a built image or folder. And, in the end, you cannot rely on playback on one DVD player - some disks work on some players and not on others.

Album song order changes when imported or burned to CD

I hope someone can help
When I buy a song the order of these songs is changed once it is in my library, and it is displayed backwards for instance if there are twelve songs number 1 will become 12 and so forth.
The same happens when I make a back up copy of whatever i bought
What am I doing wrong?

More background. When I export my iTunes library to an xml file, and view the file in a text editor, I see that the tracks that appear in the wrong order on the iPod are in the correct order in the xml file, with the correct track numbers. On the way to the iPod, something weird happens.
Would be great if someone could take a shot at this.
PowerBook Alu 1GHz Mac OS X (10.4.8) iPod Video 30GB

I tunes: when trying to burn a playlist I keep getting the message: the attempt to burn a disc failed. The disc could not be read from or written to. I am using version 12

I tunes: I am using version 12 of I tunes. Ever since downloading it I get the message when trying to burn a playlist it says, The attempt to burn a disc failed. The disc could not be read from or written to.
I uninstalled V-12 and then reinstalled it. This enabled me to burn a disc again but after a couple of tries I received the same error message again. Has Apple put out a fix to this problem that anyone is aware of?
Thanks.

Hi rossfrombluffton,
Welcome to the Support Communities! The resource below provides some general things to consider when burning a disc with iTunes. I would also try burning a music CD and a data disc from a different application in the Windows OS and trying a different brand CD just to confirm the issue is not with the optical drive.
Can't burn a CD in iTunes for Windows - Apple Support
http://support.apple.com/en-ae/HT203173
Find out what to do if you can't burn an audio CD using iTunes for Windows. Sometimes an audio disc may not burn as expected. Here are some things to check.
Update iTunes
Download and install the latest version of iTunes for Windows.Check for unauthorized songs
iTunes will stop burning a disc if you purchased one or more of the songs in a playlist from the iTunes Store and the songs aren't authorized to play on your computer. This message should appear: "Some of the files can not be burned to an audio CD. Do you still want to burn the remainder of this playlist? For more information on why some files can not be burned, click below."
To find out which songs aren't authorized, play each song in the playlist. Songs that play are authorized. Songs that don't play aren't authorized. You'll be asked to authorize any unauthorized songs.Make sure your playlist will fit on a single CD
If there are too many songs in a playlist to fit on a single CD, iTunes should ask if you want to burn multiple discs or cancel the burn. This message should appear: "The songs in this playlist will not fit on one Audio CD. Do you want to create multiple Audio CDs with this playlist split across them? This will require more than one blank CD to complete."
If you click the Audio CDs button, the burn will continue and you'll be asked to insert blank CDs until the playlist is completely burned. If you click cancel, the burn will be canceled.
To make the playlist shorter so that it will fit on a single CD, select a song to remove from the playlist and choose Edit > Clear. Repeat this step until the duration of the playlist is between 60 and 80 minutes. The duration appears at the top of the playlist window. Most CD-R discs can hold 60 to 80 minutes of music.
Check how many times you've burned the playlist
An unchanged playlist that contains songs purchased from the iTunes Store can be burned no more than seven times.Additional steps and submitting feedback
Go to iTunes Support to get additional troubleshooting suggestions specific to your optical drive configuration or to submit feedback to Apple.Learn more
For additional troubleshooting, please see these steps:
Additional troubleshooting tips for burning issues
iTunes for Windows doesn't recognize my audio CDs
Last Modified: Feb 3, 2015
Have a good day ...
- Judy

I updated my itunes this morning, and now I keep getting an error message when trying to burn a disc. Any ideas how to resolve this?

I updated my itunes this morning, and now I keep getting an error message when trying to burn a disc. Any ideas how to resolve this?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

I keep getting a 4000 error when trying to burn discs....only been since the update....Help

Ever since the Itunes update, I keep getting an 4000 error when trying to burn my music to disc. How do I fix this?

Zachy,
It goes something like this...
Put your new drive in the enclosure. Use Disk Utility to format it, etc. I'd give it a slightly different name than the original. Let's say you have Old Disk and New Disk as your drive names. Use Carbon Copy Cloner to copy Old Disk to New Disk. Now you should have an exact copy, which you can test by rebooting and holding down the Option key. Choose New Disk from the list and let it boot, make sure all is well.
Shut down and physically swap the drives. Take Old Disk and put it in the enclosure. Now your system has a new disk with a lot more space and you can reformat your old disk and just use it for large files or whatever.

I can't figure out why my playlist is getting shuffled when i am burning a disc

i cannot figure out how to keep my songs in the order i want them when i am burning my olaylist onto a disc?

i cannot figure out how to keep my songs in the order i want them when i am burning my olaylist onto a disc?

ITunes freezes when I click burn disc

I've been a fan of iTunes since it came out, however, it's pretty worthless if I can't play my music in my car. I haven't been able to burn CDs for quite a while now. I can't pinpoint exactly when it stopped burning CDs but someone suggested that it was because of something in Windows Service Pack 2. I don't know. When I click burn disc, iTunes immediately freezes and I have to close it in the task manager. Also, if I go to edit preferences, and click on the burning tab, iTunes freezes, same situation. If anyone has any ideas how to remedy the problem, would you please let me know. I've already done two clean reinstalls to no avail.
- Craig

hi Craig!
drat. i was hoping that you had one of the Dell "two minute" hangs, which often seemed to be cleared up by heading to Dell to stock up on recent updates.
how about the rest of your CD diagnostics? have you followed up on any other recommendations made about checking your chipset or video driver or so forth?
if no joy with that, head here to check for other documentation and to submit your CD diagnostics to Apple:
http://www.apple.com/support/itunes/windows/cddiagnostics/
and keep periodically refreshing your thread here with another post. (if there have been any developments in the meantime, some informed passerby might be able to give you updated news.)
love, b

Keep getting Disc Burner or software not found when trying to burn a CD

I am not able to burn a playlist to a CD and get an error at the top of Itunes window "Disc Burner or Software Not Found". I have been able to burn CDs in the past with this same computer but had some issues with songs in itunes. Support had me uninstall Itunes and reinstall. I have also uninstalled the device in the device manager and re-installed it. I really don't know what to try except to ask for help here. I would appreciate any direction I can get. I have a Dell desktop XPS running on Windows 8.

Hi daurel,
Thanks for participating in the Apple Support Communities.
It sounds like you receive the error "Disc Burner or Software Not Found" when trying to burn CDs. You mention that you've already tried removing and reinstalling iTunes, and other drivers, and these are good steps.
If the situation continues, be sure to try the tips in this article:
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install - Apple Support
Sincerely,
Jeremy

I have just put an audio book into my iTunes music library. When I tried to transfer it to my iPod shuffle it rearranged the tracks so that they are in the wrong order. How can I put them in the order they appear in the book?

I have just put an audio book into my iTunes music library. When I tried to transfer it to my iPod Shuffle it put the chapters in the wrong order i.e. Chap 1, Chap 10, Chap 11 etc. rather than Chap 1, Chap 2, Chap 3 ... How can I get it to put them in the order they appear in the book?

First, we need to know if the audiobook chapters are being treated by iTunes as music files or as audiobooks. If they are not audiobooks purchased from the iTunes store, they might be getting "shuffled". You will need to look at "File" - "Properties" (I think - I don't use iTunes under Windows - or right-click on the file and choose "properties") and look at the media type. If it is "Music", change it to "Audiobook". If this is not the problem, or does not fix anything, please post back.
Actually, looking at your post again, a second thought occurs to me - assuming there are less than 100 chapters in the book, just renaming them with a leading zero on the first nine chapters might do it. A computer will alphabetically sort filenames in the order you quote (1, 10, 11, 12, 13, ... 2, 21, etc.) but a leading zero will fix that (01, 02, 03 ... 10, 11, 12)

I have Windows XP, and when trying to burn an iTunes playlist to an Audio CD, I get a message saying "Disc burner or Software not found". I have re-installed the latest version of iTunes, but I still can't burn to disc. Any suggestions?

I have Windows XP, and when trying to burn an iTunes playlist to an Audio CD, I get a message saying "Disc burner or Software not found". I have re-installed the latest version of iTunes, but I still can't burn to disc. Any suggestions?

Try HT203242: iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install.
tt2

Im getting error message when trying to burn disc

im getting erorr message when trying to burn disc ''device failed to collabarate the laser power level'' what does this mean?

Hello, cinemann,
Welcome to the discussions.
+Can you help me?+ Maybe....probably....but you need to give more information about your project.
What are you trying to burn? Movies, photos? From where? iMovie, iPhoto? What versions are you using?
What exactly is the error message? At what point do you get the error message?
What is the 'path' that you checked?
What OS are you using? How much free drive space?
Once you provide more specific information, we can address your problems.

Installed itunes update 10.5.0.142 and now get the error message "Disc Burner or Software Not Found" when trying to burn playlist to disc.

Installed itunes update 10.5.0.142 and now get the error message "Disc Burner or Software Not Found" when trying to burn playlist to disc. Windows 7

Hello queenabs,
It sounds like you are trying to burn a playlist to a disc in iTunes, but you are getting the error, "disc burner or software not found." I found a couple of resources that I think might help with an error like this.
I recommend starting with the steps in this article:
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
http://support.apple.com/kb/TS2308
If you are still having trouble with burning a disc after following the steps in that article, I recommend following the steps in this article:
iTunes for Windows: Additional troubleshooting tips for burning issues
http://support.apple.com/kb/TS1374
Thank you for using Apple Support Communities.
Best,
Sheila M.

Keep getting error code -50 when trying to burn a disc. how do I solve this?

Does anyone know how to solve the problem of getting "unknown error" code (-50) when trying to burn a disc? I don't know how this happened

marobinson58 wrote:
keep getting the error code 0x8002006E when trying to burn a DVD.
It's an error thrown by Mac OS X's DiscRecording framework (as opposed to an error communicated by the drive's firmware). The message is (as you probably saw)
"The burn failed because of a medium write error."
Could this be a dirty lens issue in the drive.
I don't think there's one single cause for this error. It might be a dirty lens. It might be something else. Not all recordable optical discs work well with all burners. Try a different brand.

HT1349 Having issues when try to burn a disc. It says "checking media" but just sits there. I know drive is working because I can put in a purchased cd and can import it into my library. It said something about I should "calibr

Having issues when try to burn a disc., which I never had an issue doing. Yesterday when I tried to burn a playlist it says "checking media" but just sits there. I know drive is working because I can put in a purchased cd and can import it into my library, but now it just sits there and hums until I maually eject the disc.Before all this started it said something about that I should "calibrate disc", since then it won't let me do any burning. I can't find any options in " preferences to change anything except the burn speed. Any suggestions? Tried rebooting, tried using my wifes iTunes on same comptuer.

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

Music order scrambled when disc is burned

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