Music purchase download

About a month ago, my phone basically died. I called support and after "bringing it back to life" by going through a process and syncing it to my computer, my phone was working again, however, all of my music downloads were gone. Luckily, about 300 of the songs were on my ipod but about 150 more were totally lost. yes, I know.. i should have had them backed up on my computer, but I just didn't make time to sync the two. Since then, I have purchased a couple of songs from my phone itunes store but they are not downloading to the itunes library like they used to. Is there any way to get all of the songs I had purchased in the past back and how/why are the new ones not appearing on my iphone ipod like they were before??? THanks for any help!

http://www.apple.com/support/itunes/store/download/
Lots of info there to help you
Also, at this url
http://www.apple.com/support/itunes/store/
you can find your purchase history and other useful information.

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Problem in using 2 IDs for iTunes music purchase downloads and using iTunes Match for 1 ID

Dear support managers,
We are using 1 macbook pro and 2 apple ID for purchasing iTunes music together (Me and my wife).
Actually, I have bought 1 year service of iTunes match on my apple ID and have been using well the service after download the purchased musics under the apple ID I am using.
But once my wife associated the macbook pro with her apple ID to download the musics she purchased,
I have not been able to use the iTunes Match service I have subscribed already.
The message said
"This computer is already associated with an Apple ID. You can use iTunes Match on this computer with just one Apple ID every 90 days. You cannot associate this computer with a different Apple ID for 90 days"
I can neither purchase another computer for solving this situation nor want to purchase another iTunes Match service on my wife's apple ID.
Please help me out to solve this issue.
Thanks and best regards,

Hi,
You can only use one Apple ID with iTunes match. Purchasing another match subscription using wife's Apple ID is not a solution. I can only suggest that you use your ID for match and all iTunes music purchases.
Jim

Nokia Music purchase/download problem

Guys
Need some help as scratching my head over this
Just purchased a track via music.nokia.com via my mobile as had password problems via my desktop
I've tried to purchase a track via my mobile but it said payment failed so re-added my c/card details to payment options again in case first one I typed in was wrong and attempted payment again - payment failed a second time
Just checked by c/card statement and the 2 purchases have gone through
Ok, so I log back into my music.nokia.com account via desktop to check my purchase history and its says there is none!!!
So basically I need to problems addressing - double payment and the fact that I am unable to download the 1 track I've paid twice for.
Anyone any ideas or can point me in the right direction to get this sorted out?
I've got the Lumia 820 with amber o/s btw
cheers in advance

Hi sairaj318
Thank you for posting and welcome to Nokia Support Discussions!
Nokia Music Unlimited licenses are activated by signing in with a Nokia Account, and once activated personal to the Nokia Account holder. If the same Nokia Account is used to activate a second or third device, the Nokia Music Unlimited licenses are accumulated on that account and only the most recently activated device can be used to access Nokia Music and download music for free. You will be able to play already downloaded music on previously registered devices.
Therefore, if the device is bought second hand, and the license is still in use by the first owner the second owner is not entitled to the Nokia Music license.
If my post helped you, please don't forget to click on the "White Star" and if it resolved your issue click on "Accept as Solution"

HT201272 Music Purchase Download Error

Hello,
I purchased and downloaded an mp3 file, and it did not correctly download (I dont know why not) and the last minute of the song is missing. When I log into my itunes account and review purchased inventory, the song is listed as already downloaded. I do not know how to override this setting so that I can "re-download" it. If anyone has any suggestions that would be wonderful. I don't want to purchase it again when I alreayd legally own the file as is.
Thanks!
Alexandra

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete track from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes - if you have the incomplete listed in the Music part of your iTunes library (i.e. where you click on it to play it) then iTunes will see that and show it as 'downloaded' on the Purchased link ; deleting it from your library should change it to have a cloud symbol for re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

HT1933 I have old email address's I used for iTune music purchases and cannot change password on several old accounts. Now some of the music I purchased I can not download and authorize it on my device. What can I do password security does not match my bi

I have old email address's I used for iTune music purchases and cannot change password on several old accounts. Now some of the music I purchased I can not download and authorize it on my device. What can I do password security does not match my birthdate on two of the accounts. Apple can not send me email with a password authorization on several current accounts that I have with them. How can I contact Apple with this annoying problem I can not fix.

settings - app/iTunes store - sign out and sign back in with your new id.
Note - if your older apps needs an update it will use your old apple id and password, as Apps are tied to the apple id that was used to purchase it.
You can't merge apple id.

How do I download previous music purchases without having to buy them again

How do I down load previous music purchases from iTunes.

You can currently only re-download music purchases if you are in the US (re-downloading), and then only if they are still available in the store and if you use the same iTunes account as you originally used to buy them. If you are not in the US then have you not got backups of your purchases on, for example, external drives or CDs/DVDs that you can copy onto your computer and add to iTunes ?

"An unknown error occurred (-50)" keeps coming up when downloading music purchase?

"An unknown error occurred (-50)" keeps coming up when downloading music purchase, 3 songs from the album came through but the last one is having problems. I've refereed to the itunes store FAQ and tried the solutions provided, but still not working?
The firewall on the mac is turned on, however I don't have any Web Accelerators, Ad Filters and I've just recently uninstalled my Virus Protection Software.
I'm not sure how to go about fixing this problem, and the solution provided by Apple doesn't seem to help me at all.
Does anyone know? Thanks in advance! (:

iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - includes list of iTunes error codes

HT4539 Purchased a new desktop and when I try and download my prior music purchases I'm told that my computer has to be authorized... Any ideas? Thank you.

Purchased a new desktop and when I try and download prior music purchases, I'm told I need to authorize my computer for the download.. Any ideas? Thank you.

Have you authorised your iTunes account on that computer (this screenshot is from a Mac, but it should be similar if you are on a PC) :

TS3297 What do I do if music files purchased/downloaded for the iTunes store don't work properly?

What do I do if music files purchased/downloaded for the iTunes store don't work properly?

Buddhabeat...clicking on the "Report a Problem" button next to the song(s) in question, should open a drop-down list menu, that allows you to select the specific issue/area of concern that you are experiecing (or you can select a generic "My problem is not on the list" (or something to that effect). Underneath this drop-down menu box, there should be another message box where you can describe the issue/problem your having. Below this message box will be a "Submit" button...clicking on that will send your message to the Apple iTunes Store Customer Support Centre (you will see a confirmation message that your message has been sent), as well as receive an email notification from the Support Centre confirming your message has been received, a case number, and that you will receive an email response pertaining to the issue/problem you're having, from the Support Centre asap (usually within 24 hours). That's how it worked for me, anyhow.

I need to re-download an older music purchase.

I need to re-download an older music purchase. Itunes store indicates it has been purchased but it does not appear in my itunes library. I purchased the song 11/2011. No change of Itunes ID and running all of the latest software on PC and phone. It is not "hidden" in the itunes account per some instructions I read. Any help would be appreciated.

Download previous purchases from the iTunes Store - Support - Apple

Downloaded new itunes version, backed up my ipad onto it. installed new 5.0 ios and my music on itunes seems to be overriden with my burnt music on my pc. i cannot find my music purchased on ipad in itunes now

I downloaded the new itunes version on my pc, backed up my ipad to itunes, then installed ios 5.0. Everything went well except my music i purchased on my ipad is no longer showing in itunes, the music that was on my pc was transferred to it (which i do not want on my ipad). Any suggestions on what happened to my music purchased on my ipad? I am sure I backed up up prior to install. Thanks for any help.

Open iTunes, go to the iTunes Store, and then go to Purchased on the right hand side under Music Quick Links.
You can re-download all the songs, apps, or books you have previously purchased.
I'm not sure if this is a requirement, but just in case, make sure you download the latest version of iTunes (v10.3) too.

HT201272 Can't re-download previous music purchases

Hello - I updated my iPhone 4 to the newest IOS 6 from my PC. After this update I'm not able to re-download all of my previous music purchases?! I am not able to see any previous music purchases in iTunes Store - only all of my previous app purchases... I have tried everything from this article: http://support.apple.com/kb/HT2519. I can see receips from all previous music purchases in iTunes Store under my account ID so Apple knows I have bought this music but somehow wont allow me to re-download it.... Would appreciate it if anyone know a little trick - I guess there's some settings that are wrong or something I can do to get all of my music-purchases back!

Have the same problem. The country is the USA.
USA permits re-downloads.
So do you have another suggestion? Here's what Apple support says:
"click the iCloud download button next to each item to download them one by one, or click the iCloud Download All button at the bottom."
Unfortunately there is no "iCloud download button". Did a google images search for same, and it's definitely not there. What is there is a greyed-out icon which says "Downloaded." Click on this and the only option is "remove from list."

HT201272 Tried to re-download previous music purchases, but the download button reads 'Downloaded' and is inactive. Help please. Thanks

Tried to re-download previous music purchases, but the download button reads 'Downloaded' and is inactive. Help please. Thanks

Welcome to Apple Support Communities
As you know how to open the iTunes Media folder, go to this folder and open iTunes. Then, go to Apps in iTunes and drag the IPA file of the app you want to show up to the iTunes window, so it should be added.
If it doesn't work, delete the IPA, empty the Trash and you will be able to download the application.
If a post solved your question or helped you, mark it as solved or helpful before posting a reply. Doing this, you will avoid that your own post is marked as solved or helpful. You won’t receive any point if you mark your own post as solved or helpful. Also, you won’t be rewarding the user who solved your question and you will help other users find the answer if you mark the correct reply

TS1424 How do I remove 'stuck' music purchases in my download list ?

I have 2 music purchases in my download list that i can't remove.
how do i remove them ?

Contact iTunes Store Email Support, they can remove it for you,
http://www.apple.com/support/itunes/contact/

TS3297 i keep getting the error-5000 when trying to download my music purchases, it's says I don't have enough access privledges for this operation what can I do

I keep getting this message when trying to download music purchases on my netbook
error-5000 not enough access priviledges

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Music purchase download

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