Music purchased on iTunes for Windows not showing on iPhone

Bear with me here people. I am very experienced with Mac computers but know way too little about iDevices, iTunes, and especially Windows
A friend bought an iPhone about 3 months ago and has downloaded purchased music from her PC to her phone successfully since the purchase. Apparently, starting in the last day or so, she purchased music via the iTunes store and now can't find the songs on her phone.
So you have about as much info as I at this point. Any thoughts that I can relay to the lady in distress? A simple setting change?
Thanks in advance,
Allan

Timmy Y wrote:
Which ones in particular? You may want to email the iTunes team about it:
http://www.apple.com/support/itunes/store/browser/
The American Idol ones with the exception of this weeks stuff. If you search for David Cook via the wifi store you get some obscure artist but via the computer store you find all sorts of songs.

Similar Messages

  • Text in iPod section of iTunes for windows not totally showing up???

    When my iPod/iPhone is connected and I browse different sections of iPod/iPhone are in iTunes for Windows, there are several lines of text instructions. Some of which don't display the entire sentence. This seems very odd since there is plenty of blank screen real estate available.
    For example:
    In the Summary Section (with iPod/iPhone connected), I see 2 lines of text under Version and 4 lines of text under Summary. None of the sentences can be seen complete.
    In the Music section, under Sync, I see 1st line reading "Include music videos" but on the next line I only see "Include voice m..." and the following line I see "Automatically fill free space with songs". So why did the shorter sentence not display complete?
    Very odd.
    Dell laptop w/ Windows 7 HP 64.

    Mine is a brand new machine. Burning software was installed before iTunes was installed. I am looking at this article which points to a possible problem with the GEAR drivers: http://support.apple.com/kb/TS2308
    It also points to the afs.sys and afs2k.sys drivers as a potential problem. I've verified that I don't have these drivers on my machine.
    When I go to the GEAR site, it tells you to manually uninstall the GEAR drivers and install the latest ones. First, manual uninstall which involves editing the registry. Really? While I'm quite the expert at registry editing, NO CONSUMER should ever be told to edit the registry to delete anything. Second, if in fact the GEAR drivers are the problem, shouldn't iTunes install the right ones? This is a prime example of poor software engineering at its core.

  • HT203167 Music purchased from iTunes using Windows has not shared to my new MAC

    The music I purchased from itunes store using a Windows computer has not shared to my new Mac Book Pro.  I checked all the settings and everythings appears to be ok but the only music on the Mac is what I purchased using it.  I hope to get all my music loaded on the Mac.

    In your Mac, open iTunes and press iTunes Store. Finally, click Purchased and download it

  • TV Shows and Music purchased through iTunes doesn't work on my iPhone

    When I play some of the music and tv shows purchased through iTunes on my iPhone, it would play for around 30 seconds for music and anywhere from 5-20 min for the shows, and then either go to the next song, or stop playing the video for no reason.
    It seems to be a specific spot which "crashes" the song, because say the song or video stops at 2:31, I can seek to "2:33", and the song/video would play normally, and not crash.
    What's the reason for this?

    Contact Apple and report a problem via your *purchase history*. Either from the iTunes store, or the email receipt they send.
    Also you might have more luck in the iPhone forums:
    http://discussions.apple.com/category.jspa?categoryID=201

  • Music purchased on itunes now skipping/not recognized

    I have an i4phone 4s and an iPad 2nd generation that suddenly music I've purchased and downloaded from the iTunes store is not syncing to my phone or ipad. I keep getting error notices that multiple songs I'm trying to sync "can not be converted"! Originally out of 400 songs on my apple products 1/2 wouldn't "convert" then each time I sync'd it would "convert" a few more now I've have probably 25 songs that are on my phone, are in my purchase history on my phone in iTunes but will not play and skip to the next song or several songs down the play list. When I pull up my account on iTunes, music that I've purchased recently doesn't show in my purchases but shows in my purchases in my iPhone/iPad. Oh, and yes, I've wiped the phone several times and tried to recover to an older version without success as it continues to want to upgrade me to 8.1.2 which is junk!
    Is anyone else having this problem but me?

    I have an i4phone 4s and an iPad 2nd generation that suddenly music I've purchased and downloaded from the iTunes store is not syncing to my phone or ipad. I keep getting error notices that multiple songs I'm trying to sync "can not be converted"! Originally out of 400 songs on my apple products 1/2 wouldn't "convert" then each time I sync'd it would "convert" a few more now I've have probably 25 songs that are on my phone, are in my purchase history on my phone in iTunes but will not play and skip to the next song or several songs down the play list. When I pull up my account on iTunes, music that I've purchased recently doesn't show in my purchases but shows in my purchases in my iPhone/iPad. Oh, and yes, I've wiped the phone several times and tried to recover to an older version without success as it continues to want to upgrade me to 8.1.2 which is junk!
    Is anyone else having this problem but me?

  • New computer only syncs itunes music from ipod but i have other songs not purchased from itunes that does not show up in new computer

    i used to have 900+ songs stored on my HP laptop, which i can no longer use and bought new toshiba laptop. when i tried to synce 900 songs from iPOD to the toshiba it only gave me 330 songs and not the entire library stored on the iPOD. have tried sync from iCLOUD as well as importing & exporting songs as shown in the drop down menu from iTUNES, but unable to do the sync process successfully!? do i have to manually reload every song i have already burned to CD onto new toshiba? am i or did i already do something wrong to prevent what should have been an easy sync?? am retired and techno-challenged. really need clear to follow instructions. any help will be more than greatly appreciated...

    You can only sync with one computer/iTunes library. To make the new computer the syncing computer:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • Can't download Itunes for Windows (NOT 64 bit)

    there is no itunes i can download that will work with NON-64 bit windows. I clicked on both version 11 and 10.7 and the download is 64 bit! where is the correct software?

    +Could not open key:+
    HKeyLocalmachine/software/mozillaplugins/@Apple.com/itunes
    That's an unusual key to be getting an error on.
    Does your XP user account have administrative rights? If, so let's have a look at the permissions on that key.
    Go "Start > Run", type regedit and hit enter.
    Expand HKEYLOCALMACHINE
    Expand SOFTWARE
    Expand MozillaPlugins
    Right-click on the @apple.com/folder and select "Permissions".
    Select your User Account name in the list.
    Is there a check in the box under "Allow" next to "Full Control"?

  • ITunes for Windows 7 shows error messsage "this ipad cannot be connected. install 64 bit version" even though itunes was unistalled and latest version installed several times. what's next?

    this ipad worked with iTunes on this PC before but I ve installed new software (don't remember what) and changed password to Apple and iCloud
    this ipad works fine with another PC. New iPads can connect to this PC but not the old one. What do i do? buy new PC?
    i did this iPad syncing with iTunes already - no result
    ios 7 ipad 3 Cellular 32

    Make sure you backup prior to following the steps below:
    I'd recommend uninstalling iTunes on your PC, restarting if recommended, then going to the Start button and typing Regedit and searching for anything which mentions iTunes and deleting any mention of it from your Registry as it sounds like something from a previous version of iTunes is still hanging around in your Registry, however be very careful not to delete anything else as this could result in serious issues for you computer.
    Once done and all entries for iTunes are deleted from the Registry, check C:\program files or where iTunes was installed and delete the iTunes folder if still present.
    Then go here: http://www.apple.com/itunes/ and download iTunes.
    Good luck,
    Steve

  • Itunes for windows not opening at all

    I upgraded to itunes 7 and ever since it has not responded at all. i have tried removing and re-installing several times and still nothing... I will try to open it up and my pinweel comes on for a few seconds then nothing. i have also tried opening it under a different user on my computer but with the same result. if anyone has any suggestions they would be greatly appreciated.

    UPDATE: All major programs are now responding with the same error code, including Word, and system preferences when I change my background desktop image

  • Itunes for windows not running when I open it

    Brought new ipod nano, followed all instructions to the letter and have installed, uninstalled, reinstalled etc etc itunes about 20 times already and have had enough. My system is only 2 years old running windows xp and has the appropriate specifications, have turned off pop up blockers etc etc and still won't run. It says that quicktime and itunes has been successfully installed on my computer and quicktime will run when i click on the icon but when I go to click on itunes icon it does nothing not even an error message. PLEASE PLEASE PLEASE HELP!!!!!!!!!!!!!!!!!!!

    Okay.
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • ITunes for Windows not allowing dragging of songs/files

    iTunes isn't letting me drag files at all, whether its from Chrome to iTunes or from iTunes to Chrome, it is also not letting me drag songs within iTunes to make playlists either, it allowed me before & has just stopped now, any help?

    Timmy Y wrote:
    Which ones in particular? You may want to email the iTunes team about it:
    http://www.apple.com/support/itunes/store/browser/
    The American Idol ones with the exception of this weeks stuff. If you search for David Cook via the wifi store you get some obscure artist but via the computer store you find all sorts of songs.

  • ITunes for windows not starting

    When I try to start iTunes from anywhere on my computer, be it desktop, applications list, or from the run option, I can't get it to work. The shortcut on the desktop flashes to a blank page icon and then nothing happens. Nothing seems to be loading or opening, and I've tried to redownload iTunes and tried every mode of opening it I know, but it still won't open. Help or tips would be appreciated.

    Timmy Y wrote:
    Which ones in particular? You may want to email the iTunes team about it:
    http://www.apple.com/support/itunes/store/browser/
    The American Idol ones with the exception of this weeks stuff. If you search for David Cook via the wifi store you get some obscure artist but via the computer store you find all sorts of songs.

  • TS3694 iOS: Device detected but not identified properly on iTunes for Windows error 54

    iOS: Device detected but not identified properly on iTunes for Windows error 54 my iPhone 4s ois 7.1.2 my pc is windows 8.1 my iTunes ver 11.3.1.2. I cant sync with itunes

    Look in your Pictures folder and delete the iPhone Photo Cache.

  • ITunes for Windows freezes when importing a library. I have a large but not huge library of mostly iTunes purchased music on two authorized computers and would like to sync the files, export the library as a playlist, and import it on the other computer.

    I am running iTunes for Windows 10.2.2 on Windows 7 Home. I have my iTunes library on both this computer and another authorized machine running Windows 7 Professional. I have a large but not enormous library, as I'm one of those people who doesn't pirate, use torrents, borrow from a dozen friends, or whatever other shades of gray you might imagine. It's mostly iTunes purchases with my old CD collection imported. I have started using the following technique to sync my libraries between my two authorized computers, an ability which you can probably all agree should one day be added to iTunes -- that would be different from Home Sharing, because the music would be stored locally and thus available on the road. With the added benefit of the entire library being backed up on the other machine in real-time. Anyway, when I switch from my desktop to laptop and vice versa, I use the following technique:
    Connect both machines to the home network. One machine is the "Active" machine, which has most recently been used for iTunes media, purchases, ratings, etc.
    On the "Active" machine, File-->Library-->Export. Save the file as "Library.xml" on the shared drive of the other machine.
    Right-click "Library.xml" where it's been saved, and open another file that has two lines in it: The root path of the iTunes library on one machine and the root path of the iTunes library on the other machine.
    Do a find/replace all in Notepad to make the library XML file point to where the files will be saved on the "Inactive" machine.
    Run Microsoft SyncToy to synchronize the files between both music libraries; the most recent files win. This avoids copying the entire multi-gigabyte library over the network.
    Open iTunes on the "Inactive" machine.
    Go to Music, Select All, Delete. Keep files.
    Do the same for Movies, Music Videos.
    Go down to Playlists, select the top one, hold down the delete button until they're all gone.
    File-->Library-->Import Playlist. Choose the "Library.xml" file you saved.
    First a status bar comes up that says, "Importing library." It has the continually-scrolling progress bar, not the one that starts on the left and steadily creeps right. Then after about 30 seconds, that clears out. Wait. Typically a few minutes. Eventually a status bar will pop up saying something like, "Evaluating gapless playback information," or something like that.
    The "Inactive" computer is now the "Active" computer. I can now play my library, it has all my playlists and metadata from the other machine.
    Delete all the duplicate playlists named "Music," "Genius," "Purchased," and "iTunes DJ."
    Well, I just upgraded to iTunes 10.2.2 a few days ago and tried to do this again like I've done it dozens of times before. Now, iTunes just goes unresponsive after the library import. It got through the "Importing library" bar to the long wait and stopped. I can still multiprocess and use other programs, but iTunes is hovering back there not responding to clicks. Task Manager doesn't seem to think iTunes is using my CPU, and I don't see my hard drive rattling. Any thoughts on why iTunes might hang up when importing a large library?
    ... Also, please help lobby Apple to come up with a network sync tool built into iTunes for a user with multiple authorized computers. Something different than Home Sharing so I can pull my laptop off the network and still have the synced library with me. And all my metadata changes will sync. The technique I use seems a little kludgey, don't you think?

    iTunes isn't an editor. You need an app that's intended for editing audio files, like Adobe Audition (http://www.adobe.com/products/audition.html) or Audacity (free in the App Store).

  • The music I have purchased on my IPod are not showing up on my ITunes library on my computer

    The music I have purchased on my IPod is not showing up on my Itunes account on my computer, I went to the itunes store on my computer and went to see if I could download a song i previously purchased, but it was going to have me pay again. I have about a hundred songs missing on my computers itunes. It won't let me sync my ipod to it anymore and when I tried to update the software it wouldn't let me. I am completely at a standstill with this.

    jordyn9 wrote:
    The music I have purchased on my IPod is not showing up on my Itunes account on my computer, I went to the itunes store on my computer and went to see if I could download a song i previously purchased, but it was going to have me pay again.
    Then you're doing something wrong.  Are you signed in with the same Apple ID on the computer that the content was purchased with?
    Did you check the purchase history?
    jordyn9 wrote:
    It won't let me sync my ipod to it anymore
    Why?
    jordyn9 wrote:
    when I tried to update the software it wouldn't let me.
    Why?
    If help is desired, try providing some details.  We are not mind readers.

Maybe you are looking for

  • NYT videos not working in Safari 5

    NYT videos not working in Safari 5

  • SEARCH: Widget that shows a PDF or XLS File

    Hey, I am looking for a widget which can show me a pdf or XLS file (Picture would be a possible work around). Best would be to show a small kind of thumbnail and a magnifying class to look up details. So far about the wish list . Reason is my weekly

  • REGARDING READING THE SCREEN CONTENTS IN ALV GRID

    HI ALL, i have to transfer contents from one grid display to another grid. internal table has : internal- table name: itab chkbx v_lights matnr maktx dline(longtext of the material) alv grid is having following contents: 1. chkbx which will get the u

  • PE7, so far, so very good

    Downloaded a copy of PE7 from the Adobe site. 3.2GB total and very quick. Uninstalled everything to do with PE4 (and Powerdirector 7...), defragmented the C: partition, deleted all unecessary files from the dedicated external hard drive (a 500GB WD),

  • Problem in OC4J_BI_form in Oracle 10g

    We are supporting an Oracle Cartridge Application. Through PL/SQL we are connection to oracle reports. Daily at some point of time the report hangs. The following error is present in log. [Thu Aug 09 08:10:38 2007] [error] [client ] [ecid: 4986121983