Music services failed to load unexpected error in media sync

Hi,
I am having issues in last 24 hours with Media Sync on desktop manager specifically with music sync'ing. Had my 9800 since July and been using Blackberry since 2004 and I havent come across this problem in the past.
I have googled the issue and look on other forums for fixes but nothing has worked thus far. Blackberry's help site on the topic isnt much help and I have done everything from uninstalling Wi-Fi sync and re-installing, deleting the media sync music files off the phone and uninstallled and re-installed Desktop manager. Also deleted files from Itunes etc.
Irony is that my playbook music backs up and I can sync but not my Torch! But then my Playbook cant back apps up. Again it backed up before when I got it for Xmas but in last week I have managed to get it to back up once after numerious attempts during a selective back up.
Is this an issue with current version of Desktop Software or something else?
Crackberry user since 2004

hi there , just got a 2.0 version and have not been able to sync music as well, i can do pics , print to go files asn such but no  music, any sugestions

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  • Music services failed to load an unexpected error occurred

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    I don't know why, cause i didn't change anything on my DM6, iTunes ore Torch.
    This ist my Desktop.log
    13:05:54.907|INFO |12|Rim.Desktop.Media|39001|Got Request POST http://192.168.2.105:4481/mediasync/music/17afe97cfe9d52d6
    13:05:54.910|INFO |12|Rim.Desktop.Media|39001|gzip requested
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       bei Rim.Media.Sync.Listener.HttpMediaServer.OnUpdatesProvided(Object sender, UpdatesProvidedEventArgs e)
       bei Rim.Common.Utilities.Events.Eventer.Raise[THandlerArgs,TArgs](Object sender, EventHandler`1 handler, TArgs e)
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       bei System.Net.LazyAsyncResult.ProtectedInvokeCallback(Object result, IntPtr userToken)
       bei System.Net.ListenerAsyncResult.WaitCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped)
       bei System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP)
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       bei Rim.Common.Utilities.JavaBinaryReader.ReadCompressedInt()
       bei Rim.Media.Sync.SyncProviders.Device.Destination.DeviceChanges.ReadChanges(Stream changeStream)
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       bei System.Net.LazyAsyncResult.ProtectedInvokeCallback(Object result, IntPtr userToken)
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       bei System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP)
    13:05:58.439|INFO |12|Rim.Desktop.Media|39001|HttpMediaServer status update: ServerOn
    What can i do, to fix the problem?
    Tank you!
    Sorry for my bad english
    Greetings from Germany
    Kalorie99

    I found the answer, here in the forum from a user:
    Here is the solution that worked for me, based on antoniovtorres post (I resisted the urge to get PO'd and tried to figure out what he must have done):
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    Move or delete the folders 'Media Sync' and 'media' from the system directory.
    Re-open desktop manager.
    Click yes to any dialog that appears.
    You should now be able to sync music again.
    Note that your device may want to double up on your synced pictures and videos, so you may want to delete your pictures and videos off of the device before your next picture or video sync. Hope it works for y'all.
    Scott
    It works again!
    Yeah!
    BlackBerry rocks!

  • Desktop Mgr 6 - "Music services failed to load"

    I've got a T-Mobile Curve 8520.
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    Solved!
    Go to Solution.

    Thanks, I didn't even think of looking there. (Sure feel dumb now! )
    An error I see in the log states "INNER EXCEPTION: System.ArgumentOutOfRangeException -- MESSAGE: Specified argument was out of the range of valid values". The parameter involved relates to a path. It occurred to me that the problem may be due to my music library being stored on a NAS and not the local hard drive, so I removed that library and only used a music library on my D: drive (same physical drive as C: ), but the problem remained.
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    I've attached the log to this post. Thanks for your help.
    Attachments:
    Desktop.txt ‏188 KB

  • Desktop Mgr: Music services failed to load.

    Hello, I've tried to reinstall the desktop manager, formatted the 16GB Media Card, in the Memory section of the Options (Compression - Disabled, Media Card Support - On, Media Transfer Protocol - On, Mass Storage Mode - On, Auto Enable Mass Storage Mode When Connnected - Yes).
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    Desktop Mgr Bundle 1656 | Windows 7 Professional SP1 | 64bit
    I have attached the desktop.log
    09:21:58.928|DEBUG|20|RimDeviceManager.exe|0|[1208] [3251AF1B:C8C320] Device Connection Acquired
    09:21:58.929|DEBUG|9|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::connect] [13F4DE30] Connection to device established.
    09:21:58.929|DEBUG|9|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceInternal::AcquireDesktopChannelConnection|PIN:0x3251AF1B] Device connection established by "Rim.Desktop.Services.Device.DesktopChannel.DesktopChannelImpl".
    09:21:58.929|INFO |9|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:esktopChannel:esktopChannelImpl::Connect|PIN:0x3251AF1B] Desktop connection acquired.
    09:21:58.942|DEBUG|9|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:esktopChannel:esktopChannelImpl::GetProtocolId|PIN:0x3251AF1B] Protocol found. Protocol: Database Access Id: 1.
    09:21:59.728|INFO |45|Rim.Desktop.Services.Tasks|0|TASK: [Task_Action_After_Startup], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ExecuteAfterStartup>b__2c()
    09:21:59.729|INFO |45|Rim.Desktop.Services.Tasks|0|TASK: [Task_Action_After_Startup], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 2005
    09:21:59.734|INFO |9|Rim.Desktop.DesktopChannelWrapper|0|[IManagedDesktopChannelConnection::~IManagedDesktopChannelConnection|844214043] Destroying IManagedDesktopChannelConnection.
    09:21:59.735|INFO |9|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:esktopChannel:esktopChannelImpl:isconnect|PIN:0x3251AF1B] Disconnecting desktop channel connection.
    09:21:59.735|DEBUG|9|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::disconnect] [13F4DE30] Disconnecting device.
    09:21:59.747|DEBUG|20|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] Release Interface C8C320
    09:21:59.747|DEBUG|20|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] enableBypass true true
    09:21:59.748|DEBUG|9|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::disconnect] [13F4DE30] device disconnected.
    09:21:59.748|DEBUG|9|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceInternal::ReleaseDesktopChannelConnection|PIN:0x3251AF1B] Desktop connection release requested by "Rim.Desktop.Services.Device.DesktopChannel.DesktopChannelImpl".
    09:21:59.748|DEBUG|9|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceInternal::ReleaseDesktopChannelConnection|PIN:0x3251AF1B] Desktop connection released requested by "Rim.Desktop.Services.Device.DesktopChannel.DesktopChannelImpl".
    09:21:59.748|DEBUG|9|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::disconnect] [13F4DE30] Disconnecting device.
    09:21:59.748|DEBUG|20|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] Release Interface C8C320
    09:21:59.748|DEBUG|20|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] enableBypass true true
    09:21:59.748|DEBUG|9|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::disconnect] [13F4DE30] device disconnected.
    09:21:59.750|DEBUG|1|Rim.Desktop.IntelliSync.|0|Auto organizer sync - device 844214043
    09:21:59.804|INFO |1|Rim.Desktop.Common|0|Setting Rendermode to SoftwareOnly for Window Rim.Desktop.IntelliSync.View.ProgressDialog
    09:21:59.805|DEBUG|1|Rim.Desktop.IntelliSync.|0|Performing operation Rim.Desktop.IntelliSync.ViewModel.MainViewModel+OperationDelegate on device 844214043
    09:21:59.805|DEBUG|1|Rim.Desktop.IntelliSync.|0|Execute organizer operation in an already acquired device session.
    09:21:59.806|DEBUG|1|Rim.Desktop.IntelliSync.|0|Finished operation Rim.Desktop.IntelliSync.ViewModel.MainViewModel+OperationDelegate
    09:21:59.815|DEBUG|23|Rim.Desktop.DesktopChannelWrapper|0|[IManagedDesktopChannelConnection::IManagedDesktopChannelConnection|844214043] Creating ManagedDesktopChannelConnection.
    09:21:59.815|INFO |23|Rim.Desktop.DesktopChannelWrapper|0|[IManagedDesktopChannelConnection::Connect|844214043] Connecting to device.
    09:21:59.815|DEBUG|23|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceInternal::AcquireDesktopChannelConnectionIN:0x3251AF1B] "Rim.Desktop.Services.Device.DesktopChannel.DesktopChannelImpl" client requesting device connection.
    09:21:59.815|DEBUG|23|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceInternal::AcquireDesktopChannelConnection|PIN:0x3251AF1B]  Establishing new connection to device.
    09:21:59.815|DEBUG|23|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::connect] [13F4E1B0] Connecting to device.
    09:21:59.816|INFO |30|Rim.Desktop.Services.Device|0|[DIAG] EVENT=Register_thread, THREADID=0x1538, THREADNAME="Unnamed"
    09:21:59.816|DEBUG|20|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] Acquire Interface RIMDESKTOPCHANNEL on device B8F798
    09:21:59.817|DEBUG|20|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] enableBypass false false
    09:21:59.817|DEBUG|29|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] Disable Bypass
    09:21:59.873|INFO |43|Rim.Desktop.Services.Tasks|0|TASK: [Task_Action_After_Startup], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ExecuteAfterStartup>b__2c()
    09:21:59.873|INFO |43|Rim.Desktop.Services.Tasks|0|TASK: [Task_Action_After_Startup], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 2005
    09:22:00.242|DEBUG|29|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] lockPassword. TRUE
    09:22:00.391|INFO |45|Rim.Desktop.Media|0|Task [videos_SetThumbnailTask] running after delay on new thread
    09:22:00.391|INFO |45|Rim.Desktop.Media|0|Task [videos_SetThumbnailTask] run on new thread MTA
    09:22:00.391|INFO |49|Rim.Desktop.Media|0|TASK: [videos_SetThumbnailTask], STATE: Pending, TRANSITION: none, OPERATION: none
    09:22:00.392|INFO |49|Rim.Desktop.Media|0|TASK: [videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    09:22:00.393|INFO |49|Rim.Desktop.Media|0|TASK: [videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    09:22:00.394|INFO |49|Rim.Desktop.Media|0|TASK: [videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    09:22:00.394|INFO |49|Rim.Desktop.Media|0|TASK: [videos_SetThumbnailTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 2
    09:22:00.464|DEBUG|29|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] lockPassword. FALSE
    09:22:00.464|DEBUG|29|RimDeviceManager.exe|0|[1B1C] [3251AF1B:C8F138] Device Connection Acquired
    09:22:00.465|DEBUG|23|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::connect] [13F4E1B0] Connection to device established.
    09:22:00.465|DEBUG|23|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceInternal::AcquireDesktopChannelConnection|PIN:0x3251AF1B] Device connection established by "Rim.Desktop.Services.Device.DesktopChannel.DesktopChannelImpl".
    09:22:00.465|INFO |23|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:esktopChannel:esktopChannelImpl::Connect|PIN:0x3251AF1B] Desktop connection acquired.
    09:22:00.476|DEBUG|23|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:esktopChannel:esktopChannelImpl::GetProtocolId|PIN:0x3251AF1B] Protocol found. Protocol: Database Access Id: 1.
    09:22:17.475|INFO |23|Rim.Desktop.DesktopChannelWrapper|0|[IManagedDesktopChannelConnection::~IManagedDesktopChannelConnection|844214043] Destroying IManagedDesktopChannelConnection.
    09:22:17.475|INFO |23|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:esktopChannel:esktopChannelImpl:isconnect|PIN:0x3251AF1B] Disconnecting desktop channel connection.
    09:22:17.475|DEBUG|23|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::disconnect] [13F4E1B0] Disconnecting device.
    09:22:17.488|DEBUG|20|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] Release Interface C8F138
    09:22:17.489|DEBUG|20|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] enableBypass true true
    09:22:17.489|DEBUG|23|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::disconnect] [13F4E1B0] device disconnected.
    09:22:17.489|DEBUG|23|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceInternal::ReleaseDesktopChannelConnection|PIN:0x3251AF1B] Desktop connection release requested by "Rim.Desktop.Services.Device.DesktopChannel.DesktopChannelImpl".
    09:22:17.489|DEBUG|23|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceInternal::ReleaseDesktopChannelConnection|PIN:0x3251AF1B] Desktop connection released requested by "Rim.Desktop.Services.Device.DesktopChannel.DesktopChannelImpl".
    09:22:17.489|DEBUG|23|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::disconnect] [13F4E1B0] Disconnecting device.
    09:22:17.489|DEBUG|29|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] Release Interface C8F138
    09:22:17.489|DEBUG|29|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] enableBypass true true
    09:22:17.489|DEBUG|23|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::disconnect] [13F4E1B0] device disconnected.
    09:22:17.489|DEBUG|23|Rim.Desktop.DesktopChannelWrapper|0|[IManagedDesktopChannelConnection::IManagedDesktopChannelConnection|844214043] Creating ManagedDesktopChannelConnection.
    09:22:17.489|INFO |23|Rim.Desktop.DesktopChannelWrapper|0|[IManagedDesktopChannelConnection::Connect|844214043] Connecting to device.
    09:22:17.489|DEBUG|23|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceInternal::AcquireDesktopChannelConnectionIN:0x3251AF1B] "Rim.Desktop.Services.Device.DesktopChannel.DesktopChannelImpl" client requesting device connection.
    09:22:17.489|DEBUG|23|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceInternal::AcquireDesktopChannelConnection|PIN:0x3251AF1B]  Establishing new connection to device.
    09:22:17.489|DEBUG|23|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::connect] [13F4E0B0] Connecting to device.
    09:22:17.490|INFO |49|Rim.Desktop.Services.Device|0|[DIAG] EVENT=Register_thread, THREADID=0x1910, THREADNAME="Unnamed"
    09:22:17.490|DEBUG|29|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] Acquire Interface RIMDESKTOPCHANNEL on device B8F798
    09:22:17.490|DEBUG|20|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] enableBypass false false
    09:22:17.490|DEBUG|29|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] Disable Bypass
    09:22:17.976|DEBUG|20|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] lockPassword. TRUE
    09:22:18.529|DEBUG|20|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] lockPassword. FALSE
    09:22:18.530|DEBUG|20|RimDeviceManager.exe|0|[1B1C] [3251AF1B:C9B058] Device Connection Acquired
    09:22:18.530|DEBUG|23|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::connect] [13F4E0B0] Connection to device established.
    09:22:18.530|DEBUG|23|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceInternal::AcquireDesktopChannelConnection|PIN:0x3251AF1B] Device connection established by "Rim.Desktop.Services.Device.DesktopChannel.DesktopChannelImpl".
    09:22:18.530|INFO |23|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:esktopChannel:esktopChannelImpl::Connect|PIN:0x3251AF1B] Desktop connection acquired.
    09:22:18.540|DEBUG|23|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:esktopChannel:esktopChannelImpl::GetProtocolId|PIN:0x3251AF1B] Protocol found. Protocol: Database Access Id: 1.
    09:22:19.241|INFO |23|Rim.Desktop.DesktopChannelWrapper|0|[IManagedDesktopChannelConnection::~IManagedDesktopChannelConnection|844214043] Destroying IManagedDesktopChannelConnection.
    09:22:19.241|INFO |23|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:esktopChannel:esktopChannelImpl:isconnect|PIN:0x3251AF1B] Disconnecting desktop channel connection.
    09:22:19.241|DEBUG|23|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::disconnect] [13F4E0B0] Disconnecting device.
    09:22:19.253|DEBUG|29|RimDeviceManager.exe|0|[4B4] [3251AF1B:B8F798] Release Interface C9B058
    09:22:19.253|DEBUG|29|RimDeviceManager.exe|0|[4B4] [3251AF1B:B8F798] enableBypass true true
    09:22:19.253|DEBUG|23|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::disconnect] [13F4E0B0] device disconnected.
    09:22:19.253|DEBUG|23|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceInternal::ReleaseDesktopChannelConnection|PIN:0x3251AF1B] Desktop connection release requested by "Rim.Desktop.Services.Device.DesktopChannel.DesktopChannelImpl".
    09:22:19.253|DEBUG|23|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceInternal::ReleaseDesktopChannelConnection|PIN:0x3251AF1B] Desktop connection released requested by "Rim.Desktop.Services.Device.DesktopChannel.DesktopChannelImpl".
    09:22:19.253|DEBUG|23|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::disconnect] [13F4E0B0] Disconnecting device.
    09:22:19.254|DEBUG|29|RimDeviceManager.exe|0|[4B4] [3251AF1B:B8F798] Release Interface C9B058
    09:22:19.254|DEBUG|20|RimDeviceManager.exe|0|[4B4] [3251AF1B:B8F798] enableBypass true true
    09:22:19.254|DEBUG|23|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::disconnect] [13F4E0B0] device disconnected.
    09:22:19.276|DEBUG|9|Rim.Desktop.Services.Configuration|0|Saving configuration.  Path: C:\Users\Ron\AppData\Roaming\Research In Motion\BlackBerry Desktop\Settings.config.
    09:22:19.280|INFO |9|Rim.Desktop.Services.DeviceManager|0|[PIN:0x3251AF1B] Login-Finished Login Handler. Client: IntelliSync
    09:22:19.280|INFO |9|Rim.Desktop.Services.DeviceManager|0|[PIN:0x3251AF1B] Login-Device login succeeded, device online.
    09:22:19.282|DEBUG|9|Rim.Desktop.Services.Device|0|[desktop_device_connection:eviceUtilities::GetDeviceRegistryProperty] HardwareIDOverride not found.
    09:22:19.287|INFO |9|Rim.Desktop.Services.DeviceManager|0|Device report already sent today skipping.  Device: PIN:0x3251AF1B
    09:22:19.287|INFO |9|Rim.Desktop.Services.DeviceManager|0|[ProcessDeviceLoginRequest] Exit.  Device: PIN:0x3251AF1B
    09:22:19.287|INFO |9|Rim.Desktop.Services.DeviceManager|0|TASK: [[PIN:0x3251AF1B] Device Login], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoginCurrentDevice>b__11()
    09:22:19.287|INFO |9|Rim.Desktop.Services.DeviceManager|0|TASK: [[PIN:0x3251AF1B] Device Login], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 41947
    09:22:19.287|INFO |9|Rim.Desktop.Services.DeviceManager|0|TASK: [[PIN:0x3251AF1B] Publish Device Attributes Changed. [Characteristics]], STATE: Pending, TRANSITION: none, OPERATION: none
    09:22:19.287|INFO |9|Rim.Desktop.Services.DeviceManager|0|TASK: [[PIN:0x3251AF1B] Publish Device Attributes Changed. [Characteristics]], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <OnDevicePropertyChanged>b__41()
    09:22:19.287|INFO |9|Rim.Desktop.Services.DeviceManager|0|TASK: [[PIN:0x3251AF1B] Publish Device Attributes Changed. [Characteristics]], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 0
    09:22:19.288|INFO |9|Rim.Desktop.Services.DeviceManager|0|TASK: [[PIN:0x3251AF1B] Publish Device Attributes Changed. [Online]], STATE: Pending, TRANSITION: none, OPERATION: none
    09:22:19.288|INFO |9|Rim.Desktop.Services.DeviceManager|0|TASK: [[PIN:0x3251AF1B] Publish Device Attributes Changed. [Online]], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <OnDevicePropertyChanged>b__42()
    09:22:19.288|INFO |9|Rim.Desktop.Services.DeviceManager|0|TASK: [[PIN:0x3251AF1B] Publish Device Attributes Changed. [Online]], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 0
    09:22:19.289|INFO |1|Rim.Desktop.IntelliSync.|0|IntelliSync current device attribute changed.
    09:22:19.289|INFO |1|Rim.Desktop.CertSync|0|CertSync current device attribute changed.
    09:22:19.289|DEBUG|1|Rim.Desktop.AppManagement|0|Loader client service supported by device: PIN:0x3251AF1B
    09:22:19.290|INFO |1|Rim.Desktop.Shell|0|[DeviceAttributesChangedEventHandler] DeviceState: Device: PIN:0x3251AF1B Attached: True Inoperative: False OnlineState: Online DefaultTransport: USB.
    09:22:19.292|INFO |1|Rim.Desktop.IPModem|0|DataModemStatus Update. Current:  New:
    09:22:19.292|INFO |1|Rim.Desktop.IPModem|0|DataModemStatus Update. No change, ignore.
    09:22:19.292|INFO |1|Rim.Desktop.IntelliSync.|0|IntelliSync current device attribute changed.
    09:22:19.292|INFO |1|Rim.Desktop.IntelliSync.|0|IntelliSync current device attribute changed - online attribute changed, set the sync button.
    09:22:19.292|INFO |1|Rim.Desktop.IntelliSync.|0|IntelliSync set the sync button.
    09:22:19.292|INFO |1|Rim.Desktop.IntelliSync.|0|IntelliSync set the sync button - device is online, add the sync button.
    09:22:19.292|INFO |1|Rim.Desktop.CertSync|0|CertSync current device attribute changed.
    09:22:19.355|DEBUG|1|Rim.Desktop.CertSync|0|Fetched 0 new certificate(s), Updated 0 existing certificate(s) from Source
    09:22:19.355|INFO |1|Rim.Desktop.CertSync|0|Creating certificate sources
    09:22:19.355|INFO |1|Rim.Desktop.CertSync|0|CertSync Library Instance - Initialized
    09:22:19.355|INFO |1|Rim.Desktop.CertSync|0|CertSync Preference Library Instance - Created
    09:22:19.356|INFO |1|Rim.Desktop.CertSync|0|CertSync Server Library Instance - Created
    09:22:19.356|DEBUG|1|Rim.Desktop.CertSync|0|CertSyncLib initialized with device: 3251AF1B
    09:22:19.356|DEBUG|1|Rim.Desktop.CertSync|0|ICertSyncPreferenceLib initialized with device: 3251AF1B
    09:22:19.356|DEBUG|1|Rim.Desktop.CertSync|0|updating CertUsageFiltersTypes
    09:22:19.356|DEBUG|1|Rim.Desktop.CertSync|0|updating CertTabFiltersTypes
    09:22:19.358|DEBUG|1|Rim.Desktop.AppManagement|0|Loader client service supported by device: PIN:0x3251AF1B
    09:22:19.358|INFO |1|Rim.Desktop.Shell|0|[DeviceAttributesChangedEventHandler] DeviceState: Device: PIN:0x3251AF1B Attached: True Inoperative: False OnlineState: Online DefaultTransport: USB.
    09:22:19.359|INFO |1|Rim.Desktop.Shell|0|PIN:0x3251AF1B CheckForDeviceSoftwareUpdate
    09:22:19.361|INFO |1|Rim.Desktop.Shell|0|Create DeviceLoaderSession.  Device: PIN:0x3251AF1B Type: CheckDeviceSoftwareUpdates.
    09:22:19.361|INFO |1|Rim.Desktop.Shell|0|[LoaderSession Device: PIN:0x3251AF1B Type: CheckDeviceSoftwareUpdates] Create DeviceLoaderSession.
    09:22:19.363|DEBUG|1|Rim.Desktop.Services.DeviceManager|0|[PIN:0x3251AF1B] InternalAcquireDeviceRequest Device requested. Online: True Client: DeviceLoaderSession Priority: 20 Transport: USB
    09:22:19.369|INFO |46|Rim.Desktop.Services.DeviceManager|0|[PIN:0x3251AF1B] HandleDeviceRequest OnAcquired. Client: DeviceLoaderSession Token: System.Object Result: Ok
    09:22:19.371|DEBUG|46|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice::AppLoader::LoaderClient::LoaderClientIN:0x3251AF1B] Creating LoaderClient. 26578809
    09:22:19.371|DEBUG|46|Rim.Desktop.Services.Device|0|[LoaderClientModel::LoaderClientModel] Loaded "C:\Program Files (x86)\Common Files\Research In Motion\AppLoader\LoaderClient.dll", version: 6.0.1.33, date: Jun  7 2011
    09:22:19.379|DEBUG|46|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice::HandheldAgent::HandheldAgentLoader::LoadDeviceConfiguration|PIN:0x3251AF1B] Acquiring Handheld Agent properties.
    09:22:19.379|DEBUG|46|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceInternal::AcquireDesktopChannelConnectionIN:0x3251AF1B] "Rim.Desktop.Services.Device.HandheldAgent.HandheldAgentLoader" client requesting device connection.
    09:22:19.379|DEBUG|46|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceInternal::AcquireDesktopChannelConnection|PIN:0x3251AF1B]  Establishing new connection to device.
    09:22:19.379|DEBUG|46|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::connect] [13F4DF30] Connecting to device.
    09:22:19.385|INFO |51|Rim.Desktop.Services.Device|0|[DIAG] EVENT=Register_thread, THREADID=0x6B0, THREADNAME="Unnamed"
    09:22:19.385|DEBUG|20|RimDeviceManager.exe|0|[4B4] [3251AF1B:B8F798] Acquire Interface RIMDESKTOPCHANNEL on device B8F798
    09:22:19.386|DEBUG|20|RimDeviceManager.exe|0|[4B4] [3251AF1B:B8F798] enableBypass false false
    09:22:19.386|DEBUG|20|RimDeviceManager.exe|0|[4B4] [3251AF1B:B8F798] Disable Bypass
    09:22:19.721|DEBUG|20|RimDeviceManager.exe|0|[1B1C] Enable Serial Bypass. Current State: false New State: false
    09:22:19.746|DEBUG|20|RimDeviceManager.exe|0|[4B4] [3251AF1B:B8F798] lockPassword. TRUE
    09:22:19.976|DEBUG|20|RimDeviceManager.exe|0|[4B4] [3251AF1B:B8F798] lockPassword. FALSE
    09:22:19.976|DEBUG|29|RimDeviceManager.exe|0|[4B4] [3251AF1B:C9BEE0] Device Connection Acquired
    09:22:19.977|DEBUG|46|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::connect] [13F4DF30] Connection to device established.
    09:22:19.977|DEBUG|46|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceInternal::AcquireDesktopChannelConnection|PIN:0x3251AF1B] Device connection established by "Rim.Desktop.Services.Device.HandheldAgent.HandheldAgentLoader".
    09:22:19.977|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_get_databases_summary] _get_databases_summary. MultiSource: false.
    09:22:19.977|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_refresh_databases] _refresh_databases. MultiSource: false
    09:22:20.242|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: CustomWordsCollection Version: 0 Entries: 1092 Size: 0
    09:22:20.242|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Key Store Options Version: 0 Entries: 1 Size: 0
    09:22:20.242|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Handheld Agent Version: 1 Entries: 376 Size: 0
    09:22:20.242|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: KeyStoreManager Version: 0 Entries: 1 Size: 0
    09:22:20.242|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Profiles Options Version: 1 Entries: 1 Size: 0
    09:22:20.242|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Attachment Data - Calendar Version: 0 Entries: 0 Size: 0
    09:22:20.242|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Quick Contacts Version: 0 Entries: 2 Size: 0
    09:22:20.242|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Browser Data Cache Version: 1 Entries: 21 Size: 0
    09:22:20.242|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Configuration Channel Version: 1 Entries: 5 Size: 0
    09:22:20.242|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Input Learning Data Version: 0 Entries: 304 Size: 0
    09:22:20.242|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Device Options Version: 1 Entries: 0 Size: 0
    09:22:20.245|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Phone Call Logs Version: 0 Entries: 194 Size: 0
    09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Mobile Network Options Version: 1 Entries: 1 Size: 0
    09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: WTLS Options Version: 0 Entries: 1 Size: 0
    09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Address Book - All Version: 0 Entries: 386 Size: 0
    09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Firewall Options Version: 0 Entries: 1 Size: 0
    09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Address Book Options Version: 0 Entries: 1 Size: 0
    09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Calendar Options Version: 0 Entries: 1 Size: 0
    09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Categories Version: 0 Entries: 4 Size: 0
    09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Map Locations Version: 0 Entries: 2 Size: 0
    09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Calendar Version: 5 Entries: 1327 Size: 0
    09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Default Service Selector Version: 2 Entries: 3 Size: 0
    09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: AutoText Version: 2 Entries: 107 Size: 0
    09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Random Pool Version: 0 Entries: 1 Size: 0
    09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: RMS Databases Version: 1 Entries: 12 Size: 0
    09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Recent Contacts Version: 0 Entries: 130 Size: 0
    09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Purged Messages Version: 0 Entries: 0 Size: 0
    09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Application Permissions Version: 1 Entries: 108 Size: 0
    09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Trusted Key Store Version: 0 Entries: 76 Size: 0
    09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Enhanced Gmail Plug-in Version: 17 Entries: 1 Size: 0
    09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Address Book - Last Used Hints Version: 0 Entries: 1 Size: 0
    09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: SlideshowToGoPrefs Version: 1 Entries: 1 Size: 0
    09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: PIN Messages Version: 3 Entries: 0 Size: 0
    09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Folder Id Version: 0 Entries: 1 Size: 0
    09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Code Module Group Properties Version: 1 Entries: 55 Size: 0
    09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: MMS Options Version: 1 Entries: 1 Size: 0
    09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Location Based Services Version: 0 Entries: 0 Size: 0
    09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Message List Options Version: 1 Entries: 1 Size: 0
    09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Policy Version: 0 Entries: 0 Size: 0
    09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Browser Channels Version: 1 Entries: 0 Size: 0
    09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Compatibility Settings Version: 0 Entries: 1 Size: 0
    09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: PasswordKeeper Version: 1 Entries: 0 Size: 0
    09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: WordToGoPrefs Version: 1 Entries: 1 Size: 0
    09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Browser Folders Version: 1 Entries: 2 Size: 0
    09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: SMS Messages Version: 5 Entries: 139 Size: 0
    09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Phone History Version: 0 Entries: 356 Size: 0
    09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Saved Email Messages Version: 3 Entries: 11 Size: 0
    09:22:20.248|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Smart Card Options Version: 0 Entries: 1 Size: 0
    09:22:20.248|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Handheld Key Store Version: 0 Entries: 76 Size: 0
    09:22:20.248|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Map Settings Version: 0 Entries: 10 Size: 0
    09:22:20.248|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: PGP Key Store Version: 0 Entries: 0 Size: 0
    09:22:20.248|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: SheetToGoPrefs Version: 1 Entries: 1 Size: 0
    09:22:20.248|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Suretype options Version: 0 Entries: 1 Size: 0
    09:22:20.248|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: SQLite Keys Version: 1 Entries: 0 Size: 0
    09:22:20.248|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: MemoPad Options Version: 0 Entries: 1 Size: 0
    09:22:20.248|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: BlackBerry Messenger Version: 0 Entries: 1 Size: 0
    09:22:20.248|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Input Method Switcher Option Version: 0 Entries: 1 Size: 0
    09:22:20.248|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: File Explorer Network Favorites Version: 0 Entries: 0 Size: 0
    09:22:20.248|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: MMS Messages Version: 1 Entries: 0 Size: 0
    09:22:20.248|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Theme Settings Version: 0 Entries: 1 Size: 0
    09:22:20.248|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: ITUTPredictive Multitap options Version: 0 Entries: 1 Size: 0
    09:22:20.248|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Input System Properties Version: 0 Entries: 1 Size: 0
    09:22:20.248|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Recipient Cache Version: 0 Entries: 1 Size: 0
    09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: BackupAssistant settings Version: 1 Entries: 1 Size: 0
    09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: BIS Account Data Version: 1 Entries: 1 Size: 0
    09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Content Store Version: 1 Entries: 0 Size: 0
    09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Voice Activated Dialing Options Version: 1 Entries: 1 Size: 0
    09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Folders Version: 0 Entries: 9 Size: 0
    09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Certificate Options Version: 0 Entries: 0 Size: 0
    09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Memos Version: 0 Entries: 20 Size: 0
    09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: TCP/IP Options Version: 0 Entries: 1 Size: 0
    09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Tasks Options Version: 0 Entries: 1 Size: 0
    09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Clock Options Version: 0 Entries: 1 Size: 0
    09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: BBGroups Version: 0 Entries: 8 Size: 0
    09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: VideoRecorder Options Version: 0 Entries: 1 Size: 0
    09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Camera Options Version: 0 Entries: 1 Size: 0
    09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Bluetooth Options Version: 0 Entries: 1 Size: 0
    09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Service Book Version: 2 Entries: 18 Size: 0
    09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: TLS Options Version: 0 Entries: 1 Size: 0
    09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Browser Messages Version: 1 Entries: 0 Size: 0
    09:22:20.250|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Browser Bookmarks Version: 1 Entries: 2 Size: 0
    09:22:20.250|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Phone Options Version: 0 Entries: 1 Size: 0
    09:22:20.250|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Alarm Options Version: 0 Entries: 1 Size: 0
    09:22:20.250|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: File Explorer Network History Version: 0 Entries: 0 Size: 0
    09:22:20.250|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: File Explorer Options Version: 0 Entries: 1 Size: 0
    09:22:20.250|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: AutoText Data Version Version: 0 Entries: 1 Size: 0
    09:22:20.250|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Tasks Version: 2 Entries: 7 Size: 0
    09:22:20.250|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Memory Cleaner Options Version: 0 Entries: 1 Size: 0
    09:22:20.250|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: DocsToGoCommonPrefs Version: 1 Entries: 1 Size: 0
    09:22:20.250|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Diagnostic App Options Version: 0 Entries: 1 Size: 0
    09:22:20.250|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: PasswordKeeper Options Version: 0 Entries: 1 Size: 0
    09:22:20.250|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Mailbox Icon Management Options Version: 1 Entries: 1 Size: 0
    09:22:20.250|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Secure Email Decision Maker Version: 0 Entries: 1 Size: 0
    09:22:20.250|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Messages Version: 3 Entries: 40 Size: 0
    09:22:20.250|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl

    The logfile was extremely big.  BTW, I attached the entire log in the email replay. 
    Also I'm running iTunes 10.4.1.10.

  • Picture services failed to load - An unexpected error occurred

    Just uninstalled Desktop 5.0 and installed Desktop 6.0.
    Everything else seems to be working fine.  It's just that when I try to access "Media Sync-->Pictures". I get the following message:
    "Picture services failed to load  - An unexpected error occurred"
    I especially need to access my pics b/c my media card is out of room.(perhaps itself a clue?)
    I have a Curve 8350i  from Nextel/Sprint
    I would happily post the "log" entry, but I don't know how to find it and/or turn logging on.
    Please help.
    Gerard Marra

    This is a portion of the Desktop Log.   It is strange because the Blackberry Desktop Software 6.0 works fine on my laptop but not on my desktop computer....
    14:48:30.075|INFO |9|Rim.Desktop.Media|0|TASK: [Load_Picture_Library], STATE: Failed, TRANSITION: none, OPERATION: none, DURATION: 5304
    14:48:30.079|ERROR|9|Rim.Desktop.Media|18005|EXCEP​TION: Rim.Desktop.Services.Tasks.Exceptions.TaskFailedEx​ception -- MESSAGE: Load_Picture_Library -- STACK:    at Rim.Desktop.Services.Tasks.Task.get_Result(){CRLF}​   at Rim.Media.Source.Pictures.PictureDataSource.GetLib​raryResultFromTask(Task task){CRLF}   at Rim.Media.Source.Pictures.PictureDataSource.LoadLi​braryUsingTask(){CRLF}   at Rim.Media.Source.Pictures.PictureDataSource.LoadOr​iginalDataSource(){CRLF}   at Rim.Media.Source.DataSource.LoadDataSource(IDataSo​urceSnapshot snapshot){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.<>c__DisplayClass12.​<GetLoadDataSourceTask>b__e(){CRLF}   at Rim.Desktop.Services.Tasks.Task.RunOneOperation()
    14:48:30.079|ERROR|9|Rim.Desktop.Media|18005|INNER EXCEPTION: System.IO.IOException -- MESSAGE: The device is not ready.{CRLF} -- STACK:    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath){CRLF}   at System.IO.__Error.WinIODriveError(String driveName, Int32 errorCode){CRLF}   at System.IO.DriveInfo.get_VolumeLabel(){CRLF}   at Rim.Media.Source.Pictures.PictureList.GetFriendlyN​ame(IFolderPath path){CRLF}   at Rim.Media.Source.Pictures.PictureList..ctor(IPictu​reLibrary owner, ILibraryFolder folderPath){CRLF}   at Rim.Media.Source.Pictures.PictureLibrary.GetLibrar​y(IFolderLibrarySession folderLibrarySessionData, ICancelable task){CRLF}   at Rim.Media.Source.Pictures.PictureDataSourceLoader.​LoadLibrary(ICancelable task){CRLF}   at Rim.Media.Source.Pictures.PictureDataSource.<>c__D​isplayClass1.<LoadLibraryUsingTask>b__0(){CRLF}   at Rim.Desktop.Services.Tasks.Task.RunOneOperation()
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