Music still plays Ipod classic getting white screen

how do i restore from the white screen

I have the same problem. I sometimes get som black lines in the screen too.

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Ipod classic 30gb white screen

Ok its my friends moms ipod classic. About 2 years ago she plugged it into her ipod sound dock and it brought up a white screen with a small ipod on it with a :( that said "www.apple.com/support/ipod. She gave it to me last night to try to fix it. I plugged it into my ipod sound dock to charge it, and it said "very low battery" for about an hour, then the white support screen came up. I tried running diagnostics, and the hard drive test passed. I plugged it into the computer, and nothing happened. However, I was able to get it to connect by holding select + menu, then select + play. I backed up her music, and opened itunes. It said something about a restore, so I did it, it downloaded the firmware, and then disconnected and brought up the white screen.I tried doing it again and the same thing happened. I ran the diagnostics test again to check the battery and here is the result for BatteryA2D: Battery=427 (3998mV) Menu to exit. ADC Test:
ID=0x57
VCC=427 (3998mV)
Battery=423 (3991mV)
4066_ISTAT=121
Charge=0
ACC=255 (2550mV)
Hard drive SMART Data: SMART not supported
Flash Checksum: Checksum=0x0CFF
M25 Diagnostics 0.7.    PLL: 0
Completed
SDRAM Full Test
RUN:     BL on
PASS:    BL blink
FAIL:     BL off
Reset to continue.
What should I do?
The ipod is in great condition for its age. There's no dents in it and there's barely any scratches. Is it a hardware issue or a software issue? Thanks. If you need pictures or a video of what its doing, contact me at [email protected]
It is a 30gb ipod classic.

See these troubleshooting articles.
My iPod is sad.
iPod displays a "sad iPod" icon.
What does this picture on my iPod mean?
Also, there is a pretty comprehensive post written by another forum member which is about the sad iPod icon or the folder and ! icon. Be aware that it's quite involved and contains some info that will almost certainly void the warranty. If your iPod is still within the warranty period, you should use that option first.
The Sad iPod/folder and ! icon.
You can arrange online service here.
Service request.

IPOD Classic w/White screen

I have an 80GB ipod classic, i ran the battery all the way down and it shut off. I recharged it and now all i get is a white screen when i turn it on. If i hook it to an Aux in my vehicle it will play music, it is also seen in itunes as well. Would like to now how to fix the problem. Thanks

I have the same problem. I sometimes get som black lines in the screen too.

Ipod classic 30gb white screen-whirring

hi all. hopefully i can get some help on here although im afraid i already know the answer....ok older ipod classic. 30gb. worked great for yrs. then started freezing up more and more. wouldnt hold a chrarge very long. then one day plugged into kitchen dock and got a white flashing screen with a very loud whirring noise. no face or instructions on screen. so i thought mabey bad battery. got one from amazon. installed, came right on worked great. was told to run battery down all the way so it can be charged fully when 1st recharge comes around. plugged into dock, same thing, white screen, whirring. so, then i thought the hard drive, got one again from amazon (used, they dont mention that) installed this morning. put in dock, same thing. so am i looking at a logic board? or mother board? im aproaching the limit of the cost effectness?? of replacing parts now....ps if in fact its a bad mother, can i use the "new" hard drive and battery for our ipod 160gb?? thank you for your response.

I have the same problem that you do. I have tried all, restart, reboot, restore to its original settings and nothing. I have tried using the battery to run it off and I have charged it again and nothing happened. The equipment reproduces music, but with a white screem is imposible to operate it. I guess I will try to use the warranty, but I live abroad the US. If you have any progress, please let me know. Good luck, regards, ajlorenzos

Ipod keeps getting white screen

My ipod keeps getting the 'white screen of death', almost every time I leave it... does that mean there's something wrong with it and it's dying?
Thanks

If you're lucky, it will be under warranty. Mine got the 'WSOD' one month after purchase. The replacement is in the store now.
If you're out of warranty, google search ipod white screen. There are several recommendations on how to attempt a fix.
For me, none of them worked. Apple store staff were gracious, and quickly agreed to replace.
Good luck.

My iPod Classic has white screen.

This morning i wanted to turn it on, but it couldn't, so i thought it was discharged. it was already unusual as have all of my devises charged and clean all the time. When i came home it plugged it in to my MacBook Pro in hope to have it in proper order by the evening. But it didn't work and worse that that, the white screen appeared! I have tried all the steps that apple suggested, but it just wouldn't work! What to do? My Mac doesn't see the Ipod and the thing itself is completelly silent, nothing works apart from the screen.

Hi there dvdking,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPod troubleshooting basics and service FAQ
http://support.apple.com/kb/ts1382
-Griff W.

Ipod classic has white screen and do not disconnect when connected to computer and ok to disconnect when not connected to computer and stays on recognized in computer but not in itunes

has anyone had this problem followed the steps to rest but i keep getting the same problem

If you have your iPod set to automatically sync with iTunes, right click on the iPod in iTunes, select options and if you have a check mark in the box marked “enable disk use”, remove it and your iPod should automatically disconnect after it’s finished transferring music.

Am having problems with my Zeppelin music player and iPod classic. The Zeppelin, bought Dec '12, and the iPod, bought same time, used to work fine but now when I attach iPod to Zeppelin I get a message that says the iPod doesn't support the accesory!

I bought a Zeppelin music player and iPod classic in December 2012, and all went well until I last synched the iPod with iTunes, and now I get a message saying that the iPod doesn't recognise the attached accessory when I try to connect it to the Zeppelin. I did recently update to the latest iTunes version-could this be the problem, and if so how do I cure it? All help appreciated.

It's still charging when you plug it in. That just means it won't play music out the speaker. If that's what you were looking to do, they have speakers for iPods.
-Molly

Some songs in my Ipod classic get get off after a few seconds of playing, but they work fine in ITunes and other Ipods. I have reset the classic several times and same issue happens, any ideas?

Some songs in my Ipod classic get get off after a few seconds of playing, but they work fine in ITunes and other Ipods. I have reset the classic several times and same issue happens, any ideas?

I have that exact same problem! It plays albums fine. But individual songs including ones downloaded from iTunes either skip or play the music of another totally different song. All play fine on iTunes and my iPhone... Got this one to replace my dying 5th gen classic.
I hope there is a fix for this, cause it *****!!!!

Ipod has a white screen . tried to reset it. did not work. just lost all of my music

ipod has a white screen. tried to reset it. still has a white screen and now all of my music is gone

Hi PINKPASSION,
If you are having issues with your 2nd Gen iPod Nano, you may want to try the troubleshooting steps from the following page:
iPod nano (2nd generation) Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/nano2gen/
Regards,
- Brenden

How do I get all music from my iPod classic to itunes on my computer?

How do I get all music from my iPod classic to itunes on my computer? I was able to "authorize" the purchased music (40 songs) to download to laptop but I can't select my entire library (1500 songs) to download to laptop!

Recover media from iPod
See this post from forum regular Zevoneer for options on moving your iPod data back to your computer.
tt2

External hard drive failed, lost music library. Any way to get music library from iPod classic to itunes on PowerBook G4?

External hard drive failed, lost music library. Any way to get music library from iPod classic to itunes on PowerBook G4?

Recover media from iPod
See this post from forum regular Zevoneer for options on moving your iPod data back to your computer.
tt2

How do I get the music from my iPod classic onto my computer if it came from a different iTunes account?

How do I get the music from my iPod classic onto my computer if it came from a different iTunes account?

Hello JLGBone,
It sounds like you are needing to transfer your music from your iPod classic to your computer. The following article will help you transfer your iTunes Store purchases:
iTunes Store: Transfer purchases from your iOS device or iPod to a computer
Any items that are not purchased from the iTunes Store will need to be re imported to the iTunes library manually.
iTunes: About the Add to Library, Import, and Convert functions
Thank you for using Apple Support Communities.
All the best,
Sterling

Ipod shows a white screen but it still connects to my computer

Today I was silly enough to drop my Ipod accidentally on the ground (by accident of course) though not very hard, when I turned it back on a white screen shows up. However I can still reset it but it still shows up as a white screen. When I plug the Ipod into my computer Itunes still picks it up and all of my songs & albums show up still. When I take the Ipod out it's still a white screen. I've tried resetting the thing many times but still no luck. What should I Do? Does anyone still think there may be hope restoring this?
Message was edited by: Mama Luigi

Try the white-screen topic of:
'iPod touch: Hardware troubleshooting
Frequently it is due to a hardware problem.

HT1567 When I plug my ipod into my computer I no longer am able to go to itunes and my ipod will not play the songs i recently downloaded. My ipod has a white screen. At one point i got a message that it was corupted.

when i plug my ipod into my computer it no longer takes me to itunes. my ipod screen is a white blank and i can no longer listen to tunes i have downloaded.
at one point i received a message that said it was corruped.

My ipod has a white screen.
This forum category (where your question appeared) is for iPod shuffle, which has no screen. What iPod model do you have?
When you connect the iPod to your computer, and run iTunes, the iPod does not appear in the sidebar, under DEVICES?
At one point i got a message that it was corupted.
Where and when did this message appear?

Music still plays Ipod classic getting white screen

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