Music store connection help

"iTunes cannot connect to the Music Store, the network connection timed out, make sure your network settings are active, then try again"
is the message I recieve when I attempt to connect to the music store.
My Internet is working
I have alot of virtual memory on my comp.
EVERYTHING that requires connection to the network works except the Music Store
My iTunes works
It worked the first week that I had my Video iPod
I have the latest version of iTunes
I don't really know how to check my network settings
Can someone PLEASE help me?!?!?

ONE ANSWER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !

Similar Messages

  • Problem in connecting to iTunes/Music Store PLEASE HELP!!!!!

    I can't connect to the itnues music store and get the following error message when I try:
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    If anyone could give me advice on what to do I would be very grateful!!!! Oh, you might have to explain things in very simple terms. My IT knowledge is pretty basic.
    Thanks
    Stew

    Hi stewart,
    I assume you can connect to the internet otherwise, through your browser, email client, etc?
    If so, check this post:
    Can't connect to the iTunes Music Store
    If not, investigate your internet connection.
    maz

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    Since updating to the latest version of iTunes (I am using iTunes 6), I have been unable to connect to the Music Store. However, Apple's support page only covers cases where an "unknown error" prevents connection (and, I should note, nothing it suggested helped). I, rather, get the error message
    "iTunes could not connect to the Music Store. The network connection was refused.
    Make sure your network settings are correct and your network connection is active, then try again."
    My network and internet connections are, otherwise, working fine; I know of nothing wrong with the settings. Now, I know, normally a "connection refused" error means you're trying to connect to the wrong port, but as I cannot find any option in iTunes to specify the host name or port number to connect to, presumably this is not the case. Note that this problem only began to occur after updating iTunes. I am baffled, and Apple's support page, as I said, was no help. (Windows Firewall is set not to block iTunes, and I have no other firewall installed.) Suggestions?
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    The iTunes Music Store uses both HTTP Port 80 and 443. Make sure both are open in any firewall, and also make sure that the following domains are exempted in any firewall/filtering software:
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    phobos.apple.com.edgesuite.net
    You might want to completely shut down any firewall temporarily, just to see if that makes a difference. If you can then connect, you know it's a problem with your firewall.
    Another possibility is an erroneous entry in the Hosts file. This tip from Mark Holly resolved problem for another poster (please note that I have not tried this fix so I cannot vouch for nor support the suggestion: I provide it only as a suggestion that worked for someone else):
    NOTE: this will change a Windows operating system file. This could cause you problems if not done correctly.
    Using Windows Explorer navigate to the following folder:
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    In this folder is file called 'hosts'. Open it using Wordpad.
    On the poster's pc there was in this file one long line. At the end of this line was "127.0.0.1 phobos.apple.com:. phobos.apple.com is the web address for the music store. What "127.0.0.1 phobos.apple.com" is doing is telling the pc to look for the web address only on the computer rather than the internet. By remove this section of the line and saving the changes you may then be able to access the music store without any problems.
    IMPORTANT: Before making the changes to the hosts file I highly recommend making a backup of it. That way you can restore the original if other problems occur.
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  • Yet another Music Store Connection Problem

    First time iPod/iTunes user. Just Installed iTunes 5.0.1.4.
    I Get The Error Message: iTunes could not connect to the music store. The network connection Timed Out.
    I tried many of the suggestions that were posted to no avail.
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    Well.... This has been a hot topic in these forums for a long time. I had this problem for at least 6 months without a resolution. The answers usually involve turning off a software firewall like the new Windows XP security center or Norton firewall. Believe me when I tell you I tried everything to fix this including turning off all firewalls. I eventually was able to find a copy of Itunes 4.7 and have been using that successfully (being able to connect to the music store).
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  • Can't Access iTunes Music Store, Please Help

    When I open my itunes and click on the music store, I can not access it. It says, "Could not complete the music store request. The store may be busy. Check your internet connection or try again later."
    My internet connection is fine, so I don't know what is going on. My firewall is set to accept itunes requests. This has been going on for a few days now, I'm clueless on what's going on. Any suggestions?
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    I'd start off by going to the "Advanced" menu and selecting "Run Diagnostics...", then choosing to test for network settings to the iTunes Store. It should tell you if a firewall really is blocking you from accessing the store or if something is going on, I would think.

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    This is so frustrating! I bought an album I didn't want to because itunes music store mislabeled it. (I wanted a band called Miranda and I looked under Latin music, saw that Miranda had 2 albums, and bought both of them-- but it turns out that one of them isn't the band I was looking for and its not Latin!) It was very deceiving and I want a refund. What do I do? I don't even know how to contact itunes to complain. I tried calling and got a voice message thing which gave me my options and when I said I wanted help with itunes it went through how I could turn off my ipod (?!?) Please help. Is there any way to actually talk (or email) a real person working for mac and not just a machine??

    Music store support is only by e-mail. Pick the appropriate link from the following, explain your issue, then e-mail the store. It usually take a minimum of 72 hours to get a reply, so please be patient.
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  • Music Store Connects Early AM, Freezes Later w/ 100% CPU Usage

    Hi,
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    I'm running LR with no speed issues on an Intel 17-860 quad core with about the same performance as your AMD Phenom II X6 1045T Processor. My system is also an HP, which originally had a single 1TB 7200 HDD. I've since added a second 2TB Black Caviar HDD, which provided no significant difference in LR's performance.
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  • Getting rid of unwanted music store connectivity.

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    Hiding the mini-store window disables it. You can hide it by going to Edit > Hide MiniStore, by pressing Shift-Command-M, or by pressing the mini-store toggle button which is the 4th one in from the right at the bottom of the iTunes window. There is no way to remove the mini-store.

  • Music store - connects, can get no further than front page unless...

    Hi there.
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    Hi there.
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    iTunes connects, but then it just freezes on me if i want to get past the front page. It's nothing to do with any anti-virus/firewall software and I don't have any acceleration progs on this pc. What DOES work for a while, is if I copy a url from the front page e.g.
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  • Itunes Music Store-PLEASE HELP ME!!

    I was just wondering how you can tell if a podcast is a video one or not. Or is there a section for video podcasts. Please help!

    You might probably get more help here
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  • Updated to itunes 6.0.4.2., and music store is acting strange. please help!

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    Well I understand your pain, but microsoft and everyone is SLOWLY switching to 64bit. Id say by the time Vista comes out in January 07 apple will have some basic support for 64 bit built into its program. Im not that mac savy but I believe the mac already operates on a 64 bit apple OS and Vista will support 64 bit so apple will have to switch iTUnes to it sooner or later on the PC side most likly in iTunes 7.0 but we will wait and see til then

  • Getting into iTunes Music store

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