Music Store error 502 from Shopping Cart
Just downloaded itunes 6 this morning and setup a new account. Attached new ipod nano. built a shopping list but when i click "buy now" I got the follwoing error
"could not purchase the items in your cart. An unknown error occured (502). There was an error in the Music Store. Please try again later".
Any ideas? My wife went onto her shopping cart for her account and was able to purchase. Is it something with a new account?
I'm having a similar problem. My account, however, is not new. I tried updating to 6.0.1 and the problem still exists. I can access the music store just fine -- add music, listen to music, etc. -- but when I try to access my shopping cart to purchase the music that I've added -- "we cannot complete your music store request. An unknown error occurred (502). There was an error in the music store, please try again later".
Anybody else with this specific problem? Any solutions?
Similar Messages
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ITunes can't connect to Music Store - error 502
Since updating to iTunes version 7.1.1, I haven't been able to connect to the Music store at all. I've sent messages to Apple twice stating my problem, but I haven't gotten a response at all. My connection, of course, is fine, but I can't connect. The message I get is "iTunes cannot connect to the Music Store. An unknown error occurred (error 502). Please check to make sure your network connection is working and try again."
Anybody have any answers?You may want to consider performing the following to be sure no software is conflicting with iTunes:
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http://www.info.apple.com/kbnum/n300870
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>
amarnath g wrote:
> (...)
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Was trying to buy just one of the songs in my shopping cart. Got the error everyone else is getting about the store not working. Tried again. Then I got a message saying the song was already purchased and did I want to start downloading purchased music. OK. I was a bit surprised when I noticed the first song dwonloading was something from my shopping cart that I hadn't elected to purchase yet. Looking at my purchase history I was shocked to see my $.99 purchase had become a $110 purchase of the entire cart. So be very wary right now of buying select shopping cart items if you have a cart full of albums you want to purchase later. I halted the download and sent a message asking Apple to cancel the order and refund me the money. We'll see what happens.
Was trying to buy just one of the songs in my shopping cart. Got the error everyone else is getting about the store not working. Tried again. Then I got a message saying the song was already purchased and did I want to start downloading purchased music. OK. I was a bit surprised when I noticed the first song dwonloading was something from my shopping cart that I hadn't elected to purchase yet. Looking at my purchase history I was shocked to see my $.99 purchase had become a $110 purchase of the entire cart. So be very wary right now of buying select shopping cart items if you have a cart full of albums you want to purchase later. I halted the download and sent a message asking Apple to cancel the order and refund me the money. We'll see what happens.
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regards
Valentí
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