Music Store Half Working - Ideas Please

I can sorrta use the Music Store, but only half way.
If I click on Music Store on the left, it will eventually give me the 'home page' for the store.
Any time I try to Sign In or play a song that needs to be authorized, I get this error -
Couldn't Connect to the music store.
Make sure your internet connection is active and try again.
I'm not getting a bad password message, so I'm sure that my id and password are right.
Has anyone had any luck with adding -
phobos.apple.com
phobos.apple.com.edgesuite.net
to their hosts file, with the ips in front of course?
I've got an anti-virus, but I don't think thats the issue. I'm using the latest version of iTunes (6.0.2).
What else can I look at?

Its a problem on the WinXP machine I'm on.
It helps if you say that when you post, so we know what advice to give.
Anyway, are you running any sort of download accelerator on that system? Download accelerators cause all sort of problems with the iTMS. Another thing to check is any sort of privacy filter - Macafee Privacy Service, Norton, etc. Those, in addition to the built-in Windows firewall, can block access to the iTMS or cause it not to work correctly.
Hope this helps.

Similar Messages

Music store not working please help.. i havent been able to get onto it for

months ago i accidently denied itunes to connect to my internet and now my music store is not working, the exact box that comes up when i click on music store is:
itunes could not connect to the music store. The network connection was refused. Make sure your network connections are correct and your network connection is active, then try again.
please can anyone help me, i also have trend micro virus protection and don't really want to interfere with it too much, if anyone could help it would be greatly appreciated, i want to start listening to music off the store again
p.s any directions that u give me can they please be pretty much step by step cause i don't really know much about internet connections.

I am having the same problem, but it began happening after I downloaded the new Itune 6 and I can't find anyone's help. I heve been looking for a solution for the past week and no luck.
I will keep looking
Mirelys
Windows XP

Music store not working

Hey
recently I have been having trouble connecting to the music store. I keep getting the message "Itunes could not connect to the music store. Make sure your network connection is active and try again".
when i try to connect, though connection is not the problem as i can connect to the internet perfectly well. I had this problem once before and found when i downloaded the new version of itunes it worked again! However this time around after downloading itunes 7.01 its still not working
Help please i miss the music store!!

I too have the same problem , after soft reset it worked once but tried again and nothing happened just said it can't perform operation same as you

ITunes WiFi Music Store not working

I got my iPod touch about a week ago, and I have been very pleased with it - apart from the iTunes WiFi Music Store. At the moment, I am travelling across the USA, where I picked up my iPod. During the time I have been travelling (about 2 weeks), I have managed to use all the features on the iPod successfully, except the iTunes music store. I have been connected to several different wireless networks, from which I could access all features (maps, YouTube, stocks etc.), with the exception of the iTunes WiFi music store. This isn't such a problem, as I don't use iTunes, but as I have paid for this feature, I would like to use it.
Does anybody have any solutions to this, with the exception of restoring the iPod?

I started using my iPod on my uncle's computer, as I am abroad at the moment, but I am going to sync it with my computer when I get home. I'm not really interested in purchasing songs from iTunes, I just wanted to have a look at the app - but I have to have a registered iTunes account on my computer for this to work? If it takes that much efforrt, I don't think it's worth it.
Thanks for your help, everyone.

Updated to itunes 6.0.4.2., and music store is acting strange. please help!

i just updated my itunes today, and now whenever i move the cursor over ANY clickable object, a translusent gray rectangle appears on top of it. i have SP2,and have tried changing mouse settings, rebooting the laptop, etc. nothing worked, and these gray rectangle make it very hard to read any text in the music store. please help!!

Well I understand your pain, but microsoft and everyone is SLOWLY switching to 64bit. Id say by the time Vista comes out in January 07 apple will have some basic support for 64 bit built into its program. Im not that mac savy but I believe the mac already operates on a 64 bit apple OS and Vista will support 64 bit so apple will have to switch iTUnes to it sooner or later on the PC side most likly in iTunes 7.0 but we will wait and see til then

Music store isnt working

i recently updated my itunes with the most recent version, now when i try and go to the music store it gives me a message saying: "iTunes could not connect to the Music Store. Make sure your network connection is active and try again." HELP PLEASE!

so after i posted the last message i immediatly figured out how to fix the problem.
go into internet explorer
go into tools, internet options
click on the advanced tab
scroll down to the security section of check boxes
then make sure "Use SSL 3.0" is checked
problem solved

Nokia music store not working on Nokia lumia 800

How can fix the problem only from my phone ?

we are paying so much money and fine day it decides dat only windows 8 can have music store. ...this is totally unacceptable...doesn,t our money have any value...i will never go for any Nokia phone in future nor am i gonna suggest it to anyone
Moderator's note: This post has been edited. Let us maintain the friendly & respectful atmosphere of the Forum.

App Store And iTunes store Dont Work. PLEASE HELP!

Hi.
About 2 days ago, I updated My Early 2011 13 inch MacBook Pro 10.6.8 to OS X 10.8.2 Mountain Lion. At First Everything was fine, Until I turned my mac on the next day. I tried to access the App Store To Dowload Euro Truck Simulator but it took a while to load until it said "App Store Could Not Verify Connection To App Store" I was very suprised, and went online to look for some solutions but found none about this topic. So then I went onto iTunes Store and it did not work either. It Said "iTunes Store Could Not Create A Secure Connection to iTunes Store. I Am Really Desperate To Find A Solution Because I need it for school. And i need the app store to get some features like Office 2010 and stuff like that. Please Someone Help Me And If You Could Put It In The Simpolist Form Possible I Would Be Greatful. Oh and i am 13 in grade 9 so try not to put any complex things in there, but i do have a pritty goog understanding of coding just to let you know.
Cheers, Alex.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether your problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Itunes store wont work HELP PLEASE! HAVE HAD THIS PROBLEM FOR 4 MONTHS!

everytime i go to my itunes store it tells me that something is wrong with the network connetions and i need to check my network setting and i aready ran a diagnostics test for itunes but everything was fine and if i put my firewall on it sti says the error and if i turn it off it still tells me that.
Message was edited by: homee

Make sure Norton has all the most recent updates. Then go into Norton, delete iTunes from the allowed programs, and save the Norton settings and close Norton.
Then go back into Norton and add iTunes like it is a new program, and save the settings.
This has worked for lots of folks.

I upgraded to iso6.0.1 on 4s and now the battery runs out quickly and text sounds/music do not work. Please can someone help.

Help - I upgraded to iso6.0.1 and now the battery runs out quickly and the text and sound does not work! can anyone help me?
Thanks

Use the search box at the top of this page or look in the MORE LIKE THIS box to your right. If you can find your way to this forum, you certainly can manage a search.

ITunes Music Store Not Working for Windows XP? !!!!!The Final Solution!!!!!

It IS a firewall problem. Most likely.
A lot of people on these forums kept assuring us "it's your firewall settings" that's causing the problem, while others resentfully responded back with "but I turned mine off, that's not the problem"
Well, yes, it most likely is the problem. I was in the same situation. iTMS wouldn't open for me and so i turned my firewall settings off on Norton, and it still wouldn't work. I didn't think I needed to bother with changing my firewall settings to add itunes since I wasn't even running it my firewall anymore.
But out of desperation I decided to open Norton Internet Security, click on my firewall settings by pressing "configure" and then click "permit all" for iTunes.
And it actually worked. For me. At least. But hey, I was cussing Apple for days until I tried this ...
Dell Dimension 9100 Windows XP

I was getting the exact same thing with my 2nd generation Shuffle after I installed Itunes 8.1 to my computer. Couldnt load my Ipod at all.
I was reading over in http://discussions.apple.com/thread.jspa?threadID=1244785&tstart=0 and tried what the guy suggested. I created a playlist of the songs I wanted to load to my Ipod, then clicked on my Ipod. I set the Ipod to autofill from the playlist I set up, then hit the Autofill button. I unplugged my USB mouse, waited 2 seconds, then plugged my mouse back in. Miraculously the playlist began to get loaded onto my Ipod and I can use it again. Unfortunately I have to do this every time I want to add or remove something from the Ipod, but hopefully Apple will fix this sometime soon (hint, hint!).

Music Store problem can anyone please help

Hi, I have not been able to get 3 songs to download for the past 2 months I have tried to check advance menue and check for purchases but it keeps saying error (-3237) unknow error occured please try again later. But I did and still no luck. I contacted Itunes support and they suggested to turn off my firewall and to try again but no luck and to try to post it on the disscusion board. I have the current version of Itunes. If anyone has any tip or suggestion to get these songs to download and to fix this problem please let me know Thanks fordlover.

Yes I have resently bought a cd from itunes but the last 2 songs would not download for some reason. don't think so how do you do that

This is what i have but it doesn't work.Ideas please.

Title:Emile's Project.
public abstract class BankAccount
//constructor
public void BankAccount(double nInitialBalance)
//Abstract Methods:
getCurrentRate:
Returns the Current Interest Rate.
Return Data Type: double
Arguments: None
abstract double getCurrentRate();
/*setRate: Sets Interest Rate
Return Data Type: void
Arguments: double nNewRate
abstract void setRate(double nNewRate);
getDeposit: Add money to the account
Return Data Type: void
Arguments: double nAmount
abstract void getDeposit(double nAmount);
applyWithdrawal: Take Money Out
Return Data Type: void
Arguments: double nAmount
abstract void applyWithdrawal(double nAmount);
getBalance: Returns the Current Balance
Return Data Type: double
Arguments: None
abstract double getBalance();
applyFee: Reduce Current Balance
Return Data Type: void
Arguments: Overloaded method
applyFee(): Applies default fee
applyFee(double nNewRate):Applies custom fee
//apply default fee
abstract void applyFee();
//custom fee
abstract void applyFee(double nNewRate);
applyInterest: Add Interest to the Balance
Return Data Type: void
Arguments: None
abstract void applyInterest();
package banking;
public class CheckingAccount extends BankAccount
private double balance = 0;
private double interestRate = 0.02;//default rate
public CheckingAccount(double nInitialBalance)
this.balance = nInitialBalance;
public void applyInterest()
//apply interest only if balance > 0
if(balance > 0)
// calculate interest value: interest rate * balance
double valInterest = interestRate * balance ;
//calcualte new balance : add interest value to balance
balance += valInterest;
/*applyFee: Reduce Current Balance
Return Data Type: void
public void applyFee(double fees)
//apply custom fees
this.balance -= fees;
getDeposit: Add money to the account
Return Data Type: void
Arguments: double nAmount
public void getDeposit(double nAmount)
balance += nAmount;
getCurrentRate:
Returns the Current Interest Rate.
Return Data Type: double
Arguments: None
public double getCurrentRate() {
return this.interestRate;
applyWithdrawal: Take Money Out
Return Data Type: void
Arguments: double nAmount
public void applyWithdrawal(double nAmount) {
this.balance -= nAmount;
/*setRate: Sets Interest Rate
Return Data Type: void
Arguments: double nNewRate
public void setRate(double nNewRate)
this.interestRate = nNewRate;
public double getBalance() {
return this.balance;
applyFee: Reduce Current Balance
public void applyFee()
// Fees for checking balance under $20 is $15.
if(this.balance < 20)
this.balance -= 15;
package banking;
import java.io.*;
public class FinalProject {
public FinalProject() {
public static void main(String[] args)throws IOException
File outputFile = new File("accountactivity.txt"); //file : account
activity report
FileWriter out = new FileWriter(outputFile);//file writer object
String message = new String(); //account activity item
// array of Months from Jan 2000, to Jan 2001
String arrayMonths [] ={"JANUARY, 2000", "FEBRUARY, 2000","MARCH,
2000","APRIL, 2000","MAY,2000","JUNE, 2000", "JULY,
2000","AUGUST,2000","SEPTEMBER, 2000","OCTOBER, 2000", "NOVEMBER, 2000",
"DECEMBER, 2000", "JANURAY, 2001"};
//Savings account 123 : starting jan 2000
//deposit : $50 : from January 2000 to Jan 2001 : 13 months
//create a new instance of a SavingsAccount with a initial balance of
$100
SavingsAccount savingsAcct123 = new SavingsAccount(100);
//create message : account activity item
message = "==========START: ACTIVITY FOR SAVINGS ACCOUNT 123
================ \n";
//Print the account acticvity to output file
out.write(message);
message = "Savings Account 123 - Initial Balance :$" +
savingsAcct123.getBalance()+'\n';
out.write(message);
for(int i=0; i < arrayMonths.length; i++)
savingsAcct123.getDeposit(50);
//System.out.println("Savings Account 123 - Deposit "
+arrayMonths[i] +": $"+ 50);
message = "Savings Account 123 - Deposit " +arrayMonths[i] +": $50
\n";
out.write(message);
// Apply custom fees of 55$ on february 2000
if(i == 1)
//Apply custom fee : call method :applyFee(double fee)
savingsAcct123.applyFee(55);
message = "Savings Account 123 - Apply Custom fees : $55 on
february 2000 \n";
out.write(message);
// apply default fees :call method :applyFee()
savingsAcct123.applyFee();
//Apply default interest: call savingsAccount's method
savingsAcct123.applyInterest();
message = "Savings Account 123 - Balance "+arrayMonths[i] +" : $"+
savingsAcct123.getBalance() +'\n';
out.write(message);
message = "========== END: ACTIVITY FOR SAVINGS ACCOUNT 123
================ \n";
out.write(message);
//Checking account 123
message = "\n ==========START: ACTIVITY FOR CHECKING ACCOUNT 123
================ \n";
out.write(message);
CheckingAccount checkAcct123 = new CheckingAccount(200);
message = "Checking Account 123 - Initial Balance :"+
checkAcct123.getBalance()+'\n';
out.write(message);
for(int i=0; i < arrayMonths.length; i++)
//Special processing for May : Withdrew $190
if(i == 4)
checkAcct123.getDeposit(100);
message = "Checking Account 123 - Deposit " +arrayMonths[i] +":
$100 \n";
out.write(message);
checkAcct123.applyWithdrawal(190);
message = "Checking Account 123 - Withdrawal " +arrayMonths[i]
+": $190 \n";
out.write(message);
//Apply custom fees
checkAcct123.applyFee(75);
message = "Checking Account 123 - Apply Custom fees : $75 on May
2000 \n";
out.write(message);
//Apply default fees
checkAcct123.applyFee();
//Apply interest
checkAcct123.applyInterest();
message = "Checking Account 123 - Balance "+arrayMonths[i] +" :
$"+ checkAcct123.getBalance();
out.write(message);
out.write('\n');
//Special processing for June : Deposited $200
else if(i == 5)
checkAcct123.getDeposit(200);
message = "Checking Account 123 - Deposit " +arrayMonths[i] +":
$200 \n";
out.write(message);
checkAcct123.applyWithdrawal(70);
message = "Checking Account 123 - Withdrawal " +arrayMonths[i]
+": $70 \n";
//Apply custom fees
checkAcct123.applyFee(45);
message = "Checking Account 123 - Apply Custom fees : $45 on June
2000 \n";
//Apply default fees
checkAcct123.applyFee();
//Apply interest
checkAcct123.applyInterest();
message = "Checking Account 123 - Balance "+arrayMonths[i] +" :
$"+ checkAcct123.getBalance();
out.write(message);
out.write('\n');
else
checkAcct123.getDeposit(100);
message = "Checking Account 123 - Deposit " +arrayMonths[i] +":
$100 \n ";
out.write(message);
checkAcct123.applyWithdrawal(70);
message = "Checking Account 123 - Withdrawal " +arrayMonths[i]
+": $70 \n";
out.write(message);
//Apply default fees
checkAcct123.applyFee();
//Apply interest
checkAcct123.applyInterest();
message = "Checking Account 123 - Balance "+arrayMonths[i] +" :
$"+ checkAcct123.getBalance();
out.write(message);
out.write('\n');
}//end if
}//end for
message ="==========END: ACTIVITY FOR CHECKING ACCOUNT 123
================ \n";
out.write(message);
//Savings account 523 : starting jan 2000
SavingsAccount savingsAcct523 = new SavingsAccount(200);
//System.out.println("Balance : "+savingsAcct523.getBalance());
//deposit : $50 : from January 2000 to Jan 2001 : 13 months
message = " \n ==========START: ACTIVITY FOR SAVINGS ACCOUNT 523
================ \n";
out.write(message);
message = "Savings Account 523 - Initial Balance :$" +
savingsAcct523.getBalance();
out.write(message);
out.write('\n');
for(int i=0; i < arrayMonths.length; i++)
savingsAcct523.getDeposit(30);
message = "Savings Account 523 - Deposit " +arrayMonths[i] +": $50
\n";
out.write(message);
//Apply default fees
savingsAcct523.applyFee();
//apply custom fees : $125 on April 2002
if(i==3)
savingsAcct523.applyFee(125);
message = "Savings Account 523 - Apply Custom fees : $125 on April
2000 \n ";
out.write(message);
//Apply interest
savingsAcct523.applyInterest();
message = "Savings Account 123 - Balance "+arrayMonths[i] +" : $"+
savingsAcct523.getBalance();
out.write(message);
out.write('\n');
message = "========== END: ACTIVITY FOR SAVINGS ACCOUNT 523
================ \n";
out.write(message);
//Checking account 523 : starting jan 2000
CheckingAccount checkingAcct523 = new CheckingAccount(250);
//System.out.println("Balance : "+checkingAcct523.getBalance());
//deposit : $50 : from January 2000 to Jan 2001 : 13 months
message =" \n ==========START: ACTIVITY FOR CHECKING ACCOUNT 523
================ \n";
out.write(message);
message = "Checking Account 523 - Initial Balance :$" +
checkingAcct523.getBalance();
out.write(message);
out.write('\n');
for(int i=0; i < arrayMonths.length; i++)
checkingAcct523.getDeposit(400);
message = "Checking Account 523 - Deposit " +arrayMonths[i] +": $400
\n";
out.write(message);
checkingAcct523.applyWithdrawal(300);
message = "Checking Account 523 - Withdrawal " +arrayMonths[i] +":
$300 \n";
out.write(message);
//Apply fees
checkingAcct523.applyFee();
//Apply custom fees : $85 on July 2000
if( i == 6)
checkingAcct523.applyFee(85);
message = "Checking Account 523 - Apply Custom fees : $85 on July
2000 \n ";
out.write(message);
//Apply interest
checkingAcct523.applyInterest();
message = "Checking Account 523 - Balance "+arrayMonths[i] +" : $"+
checkingAcct523.getBalance();
out.write(message);
out.write('\n');
message = "========== END: ACTIVITY FOR CHECKING ACCOUNT 523
================ \n";
out.write(message);
//Savings account 723 : starting jan 2000
SavingsAccount savingsAcct723 = new SavingsAccount(50);
message = "\n ==========START: ACTIVITY FOR SAVINGS ACCOUNT 723
================ \n";
out.write(message);
message = "Savings Account 723 - Initial Balance :$" +
savingsAcct723.getBalance();
out.write(message);
out.write('\n');
//deposit from January 2000 to Jan 2001 : 13 months
for(int i=0; i < arrayMonths.length; i++)
//July extra deposit 225
if(i == 6)
savingsAcct723.getDeposit(225);
message = "Savings Account 723 - Deposit " +arrayMonths[i] +": $225
\n";
out.write(message);
//apply custom fees $95 on july 2000
savingsAcct723.applyFee(95);
message = "Savings Account 723 - Apply Custom fees : $95 on July
2000 \n ";
out.write(message);
savingsAcct723.getDeposit(25);
message = "Savings Account 723 - Deposit " +arrayMonths[i] +": $25
\n";
out.write(message);
//Apply default fees
savingsAcct723.applyFee();
//Apply interest
savingsAcct723.applyInterest();
message = "Savings Account 723 - Balance "+arrayMonths[i] +" : $"+
savingsAcct723.getBalance();
out.write(message);
out.write('\n');
message = "========== END: ACTIVITY FOR SAVINGS ACCOUNT 723
================ \n";
out.write(message);
//Checking account 723 : starting jan 2000
CheckingAccount checkingAcct723 = new CheckingAccount(150);
message = "\n ==========START: ACTIVITY FOR CHECKING ACCOUNT 523
================ \n";
out.write(message);
message = "Checking Account 523 - Initial Balance :$" +
checkingAcct723.getBalance();
out.write(message);
out.write('\n');
for(int i=0; i < arrayMonths.length; i++)
checkingAcct723.getDeposit(330);
message = "Checking Account 723 - Deposit " +arrayMonths[i] +":
$330 \n";
out.write(message);
checkingAcct723.applyWithdrawal(320);
message = "Checking Account 723 - Withdrawal " +arrayMonths[i] +":
$320 \n";
out.write(message);
//Apply default fees
checkingAcct723.applyFee();
//Apply custom fees $105 on December 2000
if(i == 11)
checkingAcct723.applyFee(105);
message = "Checking Account 723 - Apply Custom fees : $105 on
December 2000 \n";
out.write(message);
//Apply interest
checkingAcct723.applyInterest();
message = "Checking Account 723 - Balance "+arrayMonths[i] +" : $"+
checkingAcct723.getBalance();
out.write(message);
out.write('\n');
message ="========== END: ACTIVITY FOR CHECKING ACCOUNT 723
================ \n";
out.write(message);
//close file outputstream
out.close();
}//end main
}//end class
package banking;
public class SavingsAccount extends BankAccount
private double balance = 0;
private double interestRate = 0.04; // 4% default rate
public SavingsAccount(double nInitialBalance)
this.balance = nInitialBalance;
public void applyInterest()
//apply interest only if balance is > 0
if(balance > 0)
// calculate interest value : balance * interest
double valInterest = balance * interestRate;
//add interest value to balance
balance += valInterest;
public void applyFee(double fees)
//apply custom fees
this.balance -= fees;
public void getDeposit(double nAmount) {
this.balance += nAmount;
public void setDeposit(double nAmount) {
this.balance += nAmount;
public double getCurrentRate() {
return this.interestRate;
public void applyWithdrawal(double nAmount) {
this.balance -= nAmount;
public void setRate(double nNewRate) {
this.interestRate = nNewRate;
public double getBalance() {
return this.balance;
public void applyFee()
// Fees for savings balance under $40 is $10.
if(this.balance < 40)
this.balance -= 10;

It's Emile's fault for abandoning his original posting where he had explained everything (and received ample input from others). His time is more important than yours, so start coughing up the answers, and make it snappy.

Error message: iTunes cannot connect to music store....

I have been trying everything for the past day and a half and I still can't get my music store to work?? Everytime I open it I get an error message saying:
Make sure your network connection is active and try again
Can someone please help me?

The same thing happened to me so I sent an email to apple. Honestly, I can't make any sense out of it but maybe you can. This is what they sent to me:
I'm sorry to hear that you're having trouble connecting to the iTunes
Store.
I have verified that the iTunes Store is functioning and accepting
connections, which indicates that the issue is related to your internet
connection, local network, or your local computer itself.
iTunes has a great new feature called Network Diagnostics that can help
you diagnose and resolve issues that prevent you from connecting to the
iTunes Store.
First, make sure you're using iTunes 7.0 or later, which is available
free of charge at the Apple website:
http://www.apple.com/itunes/download
Now follow these steps to use Network Diagnostics:
1) Make sure that you have an active Internet connection.
2) Open iTunes.
3) Choose Diagnostics from the Help Menu.
4) Select Network Diagnostics and click Run.
The Network Diagnostics interface will help you identify and resolve
any network issues that are affecting your ability to connect to the
iTunes Store.
Please note that certain types of software can affect the way a
computer sends and receives information from the Internet. Here are a few
examples of these types of software:
* Virus and/or worm protection software
* Web accelerators
* Ad filters
* Firewalls
If you have any of this software, and if you cannot access the iTunes
Store, you will need to configure these applications to allow iTunes to
connect to the internet.
Please refer to the documentation that came with that software, and if
necessary contact the software's manufacturer. You'll need to configure
the software to allow these domains to send and receive data from the
Internet:
phobos.apple.com
phobos.apple.com.edgesuite.net
Apple Discussions are another source of information about iTunes, where
everyone from new users to professionals can interact and share their
knowledge and experiences. You may find another user with the same
operating system or ISP that may be able to help resolve this issue. You can
find the iTunes discussions group:
http://discussions.info.apple.com/itunes
To use iTunes, your computer must meet the system requirements listed
here:
http://www.apple.com/itunes/download
The sales and service policies for the iTunes Store are available here:
http://www.apple.com/legal/itunes/ww
Best Regards,
Reneé
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/
Thanks, but that didn't help me.
iTunes Store <[email protected]> wrote: Dear Mary,
I'm sorry to hear that you can't connect to the iTunes Store.
I have verified that the iTunes Store is functioning and accepting
connections, which indicates that the issue is related to your internet
connection, local network, or your local computer itself. This article
outlines some of the likely culprits:
http://www.info.apple.com/kbnum/n300870
Apple Discussions are another source of information about iTunes, where
everyone from new users to professionals can interact and share their
knowledge and experiences. You may find another user with the same
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Failure to access music store via ovi player!!

Has anyone any idea how i get this system back online. In the Ovi player I click the Ovi Music tab, but only get the following message now.
We are very sorry but we cannot access the music store at this time
Please check your internet connection or try again later.
Worked fine up until the 23rd December.
Thanks for all your support.
MBK

I'm sorry but I get this almost every time myself and the whole service can't be trusted, I'd recommend just not using it whatsoever as it just can't cope with demand, as I was unable to download two albums I purchased either and this was because of the same error and neither the PC or mobile software seems to be able to cope with downloading from the service and I think the servers aren't able to cope.

Music Store Half Working - Ideas Please

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