Music Store Issue - Blank

Have been in contact with online support, currently unable to sort out issue.   I can only see and download music from the front page of the music store that all shows.  The issue I have is when I want to buy something else not listed, I put the name of the artist/band in and enter, the screen is blank. nothing on it.  Thought it was a flash issue, updated flash, nothing.  Was told to download and run autoruns to find conflicts in some startup thing, but only found bonjour which is apples own, it found nothing else hidden.  I also was told to uninstall and reinstall ITunes, this also did nothing.  I am using Vista, 32 bit system.  I don't know what else to do to fix this problem now.  I think the only other option would be to phone for help, but will only resort to that if I have to.  Any help here would be great and thank you.

Perhaps try the iTunes Store loads partially or returns "Error 306" or "Error 10054" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

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