Music Store Lock-Up

My iTunes works fine except the Music Store. It starts to load and stops just short and sits...and sits...and nothing. It started to happen when I downloaded the latest version of iTunes...never happened before that. I've tried to close and restart the program AND my computer. Nothing works. How can I buy music if the music store won't open?
Please fix!!!

Welcome to Apple Discussions!
See if this helps...
http://docs.info.apple.com/article.html?artnum=300870
(The issue is not impacting many other customers)
Also, have you tried reinstalling iTunes?
http://www.apple.com/itunes/download
btabz

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After updating to the latest version of MacOS X (10.5.3), iTunes crashes whenever I try to access the music store. Anybody else getting this problem? Here is the data off the crash report:
Process: iTunes [302]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 7.6.2 (7.6.2)
Build Info: iTunes-7620902~2
Code Type: X86 (Native)
Parent Process: launchd [132]
Date/Time: 2008-05-28 16:41:19.456 -0700
OS Version: Mac OS X 10.5.3 (9D34)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000000
Crashed Thread: 11
Thread 0:
0 com.apple.CoreFoundation 0x970bf5f4 __CFRunLoopFindSource + 52
1 com.apple.CoreFoundation 0x970c71dc CFSetApplyFunction + 140
2 com.apple.CoreFoundation 0x970bdf79 __CFRunLoopModeFindSourceForMachPort + 89
3 com.apple.CoreFoundation 0x970c219e CFRunLoopRunSpecific + 2030
4 com.apple.CoreFoundation 0x970c2cf8 CFRunLoopRunInMode + 88
5 com.apple.HIToolbox 0x904f9da4 RunCurrentEventLoopInMode + 283
6 com.apple.HIToolbox 0x905ad143 GetNextEventMatchingMask + 447
7 com.apple.HIToolbox 0x905ace4a WNEInternal + 151
8 com.apple.HIToolbox 0x905acda9 WaitNextEvent + 54
9 com.apple.iTunes 0x001c9d72 0x1000 + 1871218
10 com.apple.iTunes 0x0026c0de 0x1000 + 2535646
11 com.apple.iTunes 0x0026c790 0x1000 + 2537360
12 com.apple.iTunes 0x00039fb3 0x1000 + 233395
13 com.apple.iTunes 0x0026bb4e 0x1000 + 2534222
14 com.apple.iTunes 0x00002bc2 0x1000 + 7106
15 com.apple.iTunes 0x00002ae9 0x1000 + 6889
Thread 1:
0 libSystem.B.dylib 0x926654a6 machmsgtrap + 10
1 libSystem.B.dylib 0x9266cc9c mach_msg + 72
2 com.apple.CoreFoundation 0x970c20be CFRunLoopRunSpecific + 1806
3 com.apple.CoreFoundation 0x970c2cf8 CFRunLoopRunInMode + 88
4 com.apple.audio.CoreAudio 0x95bc0464 HALRunLoop::OwnThread(void*) + 160
5 com.apple.audio.CoreAudio 0x95bc0300 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x926966f5 pthreadstart + 321
7 libSystem.B.dylib 0x926965b2 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x92665506 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x9269784f pthread_condwait + 1244
2 libSystem.B.dylib 0x926990d3 pthreadcond_timedwait_relativenp + 47
3 com.apple.iTunes 0x00253311 0x1000 + 2433809
4 com.apple.iTunes 0x0034077d 0x1000 + 3405693
5 libSystem.B.dylib 0x926966f5 pthreadstart + 321
6 libSystem.B.dylib 0x926965b2 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x926b55e2 select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x926966f5 pthreadstart + 321
2 libSystem.B.dylib 0x926965b2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x926654a6 machmsgtrap + 10
1 libSystem.B.dylib 0x9266cc9c mach_msg + 72
2 com.apple.CoreFoundation 0x970c20be CFRunLoopRunSpecific + 1806
3 com.apple.CoreFoundation 0x970c2d54 CFRunLoopRun + 84
4 com.apple.iTunes 0x00238e3e 0x1000 + 2326078
5 libSystem.B.dylib 0x926966f5 pthreadstart + 321
6 libSystem.B.dylib 0x926965b2 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x926654ee semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x92697866 pthread_condwait + 1267
2 libSystem.B.dylib 0x926dd371 pthreadcondwait + 48
3 com.apple.iTunes 0x00253210 0x1000 + 2433552
4 com.apple.iTunes 0x002534c5 0x1000 + 2434245
5 com.apple.iTunes 0x002535a4 0x1000 + 2434468
6 com.apple.iTunes 0x0020379d 0x1000 + 2107293
7 libSystem.B.dylib 0x926966f5 pthreadstart + 321
8 libSystem.B.dylib 0x926965b2 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x926654ee semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x92697866 pthread_condwait + 1267
2 libSystem.B.dylib 0x926dd371 pthreadcondwait + 48
3 com.apple.iTunes 0x00253210 0x1000 + 2433552
4 com.apple.iTunes 0x002534c5 0x1000 + 2434245
5 com.apple.iTunes 0x002535a4 0x1000 + 2434468
6 com.apple.iTunes 0x0020379d 0x1000 + 2107293
7 libSystem.B.dylib 0x926966f5 pthreadstart + 321
8 libSystem.B.dylib 0x926965b2 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x92665506 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x9269784f pthread_condwait + 1244
2 libSystem.B.dylib 0x926990d3 pthreadcond_timedwait_relativenp + 47
3 com.apple.audio.CoreAudio 0x95bcfa47 CAGuard::WaitFor(unsigned long long) + 213
4 com.apple.audio.CoreAudio 0x95bd1602 CAGuard::WaitUntil(unsigned long long) + 70
5 com.apple.audio.CoreAudio 0x95bcfda7 HP_IOThread::WorkLoop() + 759
6 com.apple.audio.CoreAudio 0x95bcfaab HPIOThread::ThreadEntry(HPIOThread*) + 17
7 com.apple.audio.CoreAudio 0x95bc0300 CAPThread::Entry(CAPThread*) + 96
8 libSystem.B.dylib 0x926966f5 pthreadstart + 321
9 libSystem.B.dylib 0x926965b2 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x926654a6 machmsgtrap + 10
1 libSystem.B.dylib 0x9266cc9c mach_msg + 72
2 ...ple.CoreServices.CarbonCore 0x91225549 YieldToThread + 478
3 ...ple.CoreServices.CarbonCore 0x91229f8b SetThreadState + 130
4 com.apple.iTunes 0x00253bd9 0x1000 + 2436057
5 com.apple.iTunes 0x0019ef85 0x1000 + 1695621
6 com.apple.iTunes 0x001b02f7 0x1000 + 1766135
7 com.apple.iTunes 0x001b1cec 0x1000 + 1772780
8 com.apple.iTunes 0x001b218a 0x1000 + 1773962
9 com.apple.iTunes 0x001b2924 0x1000 + 1775908
10 com.apple.iTunes 0x0019b0c3 0x1000 + 1679555
11 com.apple.iTunes 0x0019fd1a 0x1000 + 1699098
12 com.apple.iTunes 0x0019fe8d 0x1000 + 1699469
13 com.apple.iTunes 0x001a13fb 0x1000 + 1704955
14 com.apple.iTunes 0x001a4289 0x1000 + 1716873
15 com.apple.iTunes 0x001a56ee 0x1000 + 1722094
16 com.apple.iTunes 0x001a598d 0x1000 + 1722765
17 com.apple.iTunes 0x0027c910 0x1000 + 2603280
18 ...ple.CoreServices.CarbonCore 0x91229e1d CooperativeThread + 309
19 libSystem.B.dylib 0x926966f5 pthreadstart + 321
20 libSystem.B.dylib 0x926965b2 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x926654ee semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x9266cfc5 pthreadmutexlock + 569
2 com.apple.JavaScriptCore 0x94b9893e KJS::JSLock::lock() + 94
3 com.apple.JavaScriptCore 0x94c140df JSStringRelease + 15
4 com.apple.CFNetwork 0x9086a508 CallFindProxyForURL + 391
5 com.apple.CFNetwork 0x9086c4f9 executionContextPerform + 177
6 com.apple.CoreFoundation 0x970c260e CFRunLoopRunSpecific + 3166
7 com.apple.CoreFoundation 0x970c2d54 CFRunLoopRun + 84
8 com.apple.iTunes 0x00278a78 0x1000 + 2587256
9 com.apple.iTunes 0x00278e0a 0x1000 + 2588170
10 com.apple.iTunes 0x0020380c 0x1000 + 2107404
11 libSystem.B.dylib 0x926966f5 pthreadstart + 321
12 libSystem.B.dylib 0x926965b2 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x926654ee semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x9266cfc5 pthreadmutexlock + 569
2 com.apple.JavaScriptCore 0x94b9893e KJS::JSLock::lock() + 94
3 com.apple.JavaScriptCore 0x94c1602a JSStringCreateWithCFString + 26
4 com.apple.CFNetwork 0x9086a329 _JSArrayFromCFArrayOfCFStrings + 109
5 com.apple.CFNetwork 0x9086a85a _JSPrimaryIpv4AddressesFunctionCallback + 373
6 com.apple.JavaScriptCore 0x94c14de7 KJS::JSCallbackFunction::callAsFunction(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 183
7 com.apple.JavaScriptCore 0x94bc5c10 KJS::FunctionCallResolveNode::evaluate(KJS::ExecState*) + 896
8 com.apple.JavaScriptCore 0x94bbabc9 KJS::AssignLocalVarNode::evaluate(KJS::ExecState*) + 25
9 com.apple.JavaScriptCore 0x94bbab79 KJS::VarStatementNode::execute(KJS::ExecState*) + 25
10 com.apple.JavaScriptCore 0x94bc2751 KJS::FunctionBodyNode::execute(KJS::ExecState*) + 481
11 com.apple.JavaScriptCore 0x94bc2104 KJS::FunctionImp::callAsFunction(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 84
12 com.apple.JavaScriptCore 0x94bc5c10 KJS::FunctionCallResolveNode::evaluate(KJS::ExecState*) + 896
13 com.apple.JavaScriptCore 0x94bbabc9 KJS::AssignLocalVarNode::evaluate(KJS::ExecState*) + 25
14 com.apple.JavaScriptCore 0x94bbab79 KJS::VarStatementNode::execute(KJS::ExecState*) + 25
15 com.apple.JavaScriptCore 0x94bc2751 KJS::FunctionBodyNode::execute(KJS::ExecState*) + 481
16 com.apple.JavaScriptCore 0x94bc2104 KJS::FunctionImp::callAsFunction(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 84
17 com.apple.JavaScriptCore 0x94bc5c10 KJS::FunctionCallResolveNode::evaluate(KJS::ExecState*) + 896
18 com.apple.JavaScriptCore 0x94bbabc9 KJS::AssignLocalVarNode::evaluate(KJS::ExecState*) + 25
19 com.apple.JavaScriptCore 0x94bbab79 KJS::VarStatementNode::execute(KJS::ExecState*) + 25
20 com.apple.JavaScriptCore 0x94bc2751 KJS::FunctionBodyNode::execute(KJS::ExecState*) + 481
21 com.apple.JavaScriptCore 0x94bc2104 KJS::FunctionImp::callAsFunction(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 84
22 com.apple.JavaScriptCore 0x94c06477 KJS::JSObject::call(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 135
23 com.apple.JavaScriptCore 0x94c157ad JSObjectCallAsFunction + 173
24 com.apple.CFNetwork 0x9086a4aa CallFindProxyForURL + 297
25 com.apple.CFNetwork 0x9086c4f9 executionContextPerform + 177
26 com.apple.CoreFoundation 0x970c260e CFRunLoopRunSpecific + 3166
27 com.apple.CoreFoundation 0x970c2d54 CFRunLoopRun + 84
28 com.apple.iTunes 0x00278a78 0x1000 + 2587256
29 com.apple.iTunes 0x00278e0a 0x1000 + 2588170
30 com.apple.iTunes 0x0020380c 0x1000 + 2107404
31 libSystem.B.dylib 0x926966f5 pthreadstart + 321
32 libSystem.B.dylib 0x926965b2 thread_start + 34
Thread 11 Crashed:
0 ??? 0000000000 0 + 0
1 com.apple.JavaScriptCore 0x94b98dc5 void* KJS::Collector::heapAllocate<(KJS::Collector::HeapType)0>(unsigned long) + 485
2 com.apple.JavaScriptCore 0x94bbbca5 KJS::StringImp::toObject(KJS::ExecState*) const + 85
3 com.apple.JavaScriptCore 0x94bbb85c KJS::FunctionCallDotNode::evaluate(KJS::ExecState*) + 284
4 com.apple.JavaScriptCore 0x94bbabc9 KJS::AssignLocalVarNode::evaluate(KJS::ExecState*) + 25
5 com.apple.JavaScriptCore 0x94bbab79 KJS::VarStatementNode::execute(KJS::ExecState*) + 25
6 com.apple.JavaScriptCore 0x94bc2751 KJS::FunctionBodyNode::execute(KJS::ExecState*) + 481
7 com.apple.JavaScriptCore 0x94bc2104 KJS::FunctionImp::callAsFunction(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 84
8 com.apple.JavaScriptCore 0x94bddec5 KJS::FunctionCallResolveNode::evaluateToBoolean(KJS::ExecState*) + 949
9 com.apple.JavaScriptCore 0x94bc914a KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 106
10 com.apple.JavaScriptCore 0x94bc90f9 KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 25
11 com.apple.JavaScriptCore 0x94bc90f9 KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 25
12 com.apple.JavaScriptCore 0x94bc90f9 KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 25
13 com.apple.JavaScriptCore 0x94bc90f9 KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 25
14 com.apple.JavaScriptCore 0x94bc90f9 KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 25
15 com.apple.JavaScriptCore 0x94bc90f9 KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 25
16 com.apple.JavaScriptCore 0x94bc90f9 KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 25
17 com.apple.JavaScriptCore 0x94bc90f9 KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 25
18 com.apple.JavaScriptCore 0x94bc90f9 KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 25
19 com.apple.JavaScriptCore 0x94bc90f9 KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 25
20 com.apple.JavaScriptCore 0x94bc90f9 KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 25
21 com.apple.JavaScriptCore 0x94bc90f9 KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 25
22 com.apple.JavaScriptCore 0x94bc90f9 KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 25
23 com.apple.JavaScriptCore 0x94bc1f29 KJS::IfNode::execute(KJS::ExecState*) + 25
24 com.apple.JavaScriptCore 0x94bc2751 KJS::FunctionBodyNode::execute(KJS::ExecState*) + 481
25 com.apple.JavaScriptCore 0x94bc2104 KJS::FunctionImp::callAsFunction(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 84
26 com.apple.JavaScriptCore 0x94bc5c10 KJS::FunctionCallResolveNode::evaluate(KJS::ExecState*) + 896
27 com.apple.JavaScriptCore 0x94bbabc9 KJS::AssignLocalVarNode::evaluate(KJS::ExecState*) + 25
28 com.apple.JavaScriptCore 0x94bbab79 KJS::VarStatementNode::execute(KJS::ExecState*) + 25
29 com.apple.JavaScriptCore 0x94bc2751 KJS::FunctionBodyNode::execute(KJS::ExecState*) + 481
30 com.apple.JavaScriptCore 0x94bc2104 KJS::FunctionImp::callAsFunction(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 84
31 com.apple.JavaScriptCore 0x94c06477 KJS::JSObject::call(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 135
32 com.apple.JavaScriptCore 0x94c157ad JSObjectCallAsFunction + 173
33 com.apple.CFNetwork 0x9086a4aa CallFindProxyForURL + 297
34 com.apple.CFNetwork 0x9086c4f9 executionContextPerform + 177
35 com.apple.CoreFoundation 0x970c260e CFRunLoopRunSpecific + 3166
36 com.apple.CoreFoundation 0x970c2d54 CFRunLoopRun + 84
37 com.apple.iTunes 0x00278a78 0x1000 + 2587256
38 com.apple.iTunes 0x00278e0a 0x1000 + 2588170
39 com.apple.iTunes 0x0020380c 0x1000 + 2107404
40 libSystem.B.dylib 0x926966f5 pthreadstart + 321
41 libSystem.B.dylib 0x926965b2 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x926654ee semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x9266cfc5 pthreadmutexlock + 569
2 com.apple.JavaScriptCore 0x94b9893e KJS::JSLock::lock() + 94
3 com.apple.JavaScriptCore 0x94c1602a JSStringCreateWithCFString + 26
4 com.apple.CFNetwork 0x9086a431 CallFindProxyForURL + 176
5 com.apple.CFNetwork 0x9086c4f9 executionContextPerform + 177
6 com.apple.CoreFoundation 0x970c260e CFRunLoopRunSpecific + 3166
7 com.apple.CoreFoundation 0x970c2d54 CFRunLoopRun + 84
8 com.apple.iTunes 0x00278a78 0x1000 + 2587256
9 com.apple.iTunes 0x00278e0a 0x1000 + 2588170
10 com.apple.iTunes 0x0020380c 0x1000 + 2107404
11 libSystem.B.dylib 0x926966f5 pthreadstart + 321
12 libSystem.B.dylib 0x926965b2 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x926654ee semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x9266cfc5 pthreadmutexlock + 569
2 com.apple.JavaScriptCore 0x94b9893e KJS::JSLock::lock() + 94
3 com.apple.JavaScriptCore 0x94c14f2f JSValueMakeString + 15
4 com.apple.CFNetwork 0x9086a443 CallFindProxyForURL + 194
5 com.apple.CFNetwork 0x9086c4f9 executionContextPerform + 177
6 com.apple.CoreFoundation 0x970c260e CFRunLoopRunSpecific + 3166
7 com.apple.CoreFoundation 0x970c2d54 CFRunLoopRun + 84
8 com.apple.iTunes 0x00278a78 0x1000 + 2587256
9 com.apple.iTunes 0x00278e0a 0x1000 + 2588170
10 com.apple.iTunes 0x0020380c 0x1000 + 2107404
11 libSystem.B.dylib 0x926966f5 pthreadstart + 321
12 libSystem.B.dylib 0x926965b2 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x926654ee semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x9266cfc5 pthreadmutexlock + 569
2 com.apple.JavaScriptCore 0x94b9893e KJS::JSLock::lock() + 94
3 com.apple.JavaScriptCore 0x94c1602a JSStringCreateWithCFString + 26
4 com.apple.CFNetwork 0x9086a431 CallFindProxyForURL + 176
5 com.apple.CFNetwork 0x9086c4f9 executionContextPerform + 177
6 com.apple.CoreFoundation 0x970c260e CFRunLoopRunSpecific + 3166
7 com.apple.CoreFoundation 0x970c2d54 CFRunLoopRun + 84
8 com.apple.iTunes 0x00278a78 0x1000 + 2587256
9 com.apple.iTunes 0x00278e0a 0x1000 + 2588170
10 com.apple.iTunes 0x0020380c 0x1000 + 2107404
11 libSystem.B.dylib 0x926966f5 pthreadstart + 321
12 libSystem.B.dylib 0x926965b2 thread_start + 34
Thread 11 crashed with X86 Thread State (32-bit):
eax: 0x0be1c18e ebx: 0x94bd75fb ecx: 0x10000000 edx: 0x185c31dc
edi: 0x00630073 esi: 0xa075a7e0 ebp: 0xb05c1d68 esp: 0xb05c1d0c
ss: 0x0000001f efl: 0x00010206 eip: 0x00000000 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x00000000
Binary Images:
0x1000 - 0xc90ff4 com.apple.iTunes 7.6.2 (7.6.2) <be85bba4e23d475a9b7349f9001d7dd3> /Applications/iTunes.app/Contents/MacOS/iTunes
0x109e000 - 0x10a2fff com.apple.iPod 1.5 (15) <80c68d6d158ff1999c64d7450e34e0db> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x10a9000 - 0x10b0fff com.apple.ipodsynchronization 2.3 (106.0) /System/Library/PrivateFrameworks/iPodSync.framework/Versions/A/iPodSync
0x10b9000 - 0x1145fdb com.apple.iTunes.iPodUpdater 7.6 (7.6) /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x119d000 - 0x1266ff5 com.apple.DiscRecording 4.0.1 (4010.4.5) <a78fc46978268fd4f24bc9175f972938> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x12d1000 - 0x1310fff com.apple.vmutils 4.1 (104) <2fcd53ce313bb6050bfaf0ac6c1b5ead> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x175f000 - 0x17ccfff +com.DivXInc.DivXDecoder 6.6.0 (6.6.0) /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x17e4000 - 0x17f6fd9 com.apple.FCP Uncompressed 422.component 1.5 (1.5) /Library/QuickTime/FCP Uncompressed 422.component/Contents/MacOS/FCP Uncompressed 422
0x17fc000 - 0x17fcffd libmx.A.dylib ??? (???) /usr/lib/libmx.A.dylib
0x14080000 - 0x142c0fd2 +net.telestream.wmv.import 2.2.0.49 (2.2.0.49) /Library/QuickTime/Flip4Mac WMV Import.component/Contents/MacOS/Flip4Mac WMV Import
0x142f8000 - 0x144bafea +net.telestream.wmv.advanced 2.2.0.49 (2.2.0.49) /Library/QuickTime/Flip4Mac WMV Advanced.component/Contents/MacOS/Flip4Mac WMV Advanced
0x144fe000 - 0x14538fff com.apple.AppleProRes422 1.0.2 (46) /Library/QuickTime/AppleProRes422.component/Contents/MacOS/AppleProRes422
0x14584000 - 0x145bffff com.apple.QuickTimeFireWireDV.component 7.4.5 (67) /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x145cb000 - 0x1460ffe7 com.apple.DVCPROHDCodec 1.4 (231) /Library/QuickTime/DVCPROHDCodec.component/Contents/MacOS/DVCPROHDCodec
0x14632000 - 0x146d5ffe com.apple.AppleHDVCodec 1.4 (218) <5850ee1a6a354baf81929f784647da01> /Library/QuickTime/AppleHDVCodec.component/Contents/MacOS/AppleHDVCodec
0x146f3000 - 0x1472ffe3 com.apple.AppleVAFramework 4.0.20 (4.0.20) /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x14736000 - 0x14750fe3 com.apple.AppleIntermediateCodec 1.2 (145) /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec
0x14755000 - 0x1475affb com.apple.AppleMPEG2Codec 1.0 (211) /Library/QuickTime/AppleMPEG2Codec.component/Contents/MacOS/AppleMPEG2Codec
0x14760000 - 0x14780ff3 com.apple.IMXCodec 1.3.1 (147) /Library/QuickTime/IMXCodec.component/Contents/MacOS/IMXCodec
0x14798000 - 0x147b2fe3 com.apple.applepixletvideo 1.2.16 (1.2d16) <798930d46fb63202d054bbabf6e8c0e6> /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixlet Video
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0x95e94000 - 0x95eafff3 libPng.dylib ??? (???) <c0484bec6e2432b406755591924fe664> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x95eb0000 - 0x95f90fff com.apple.syncservices 3.1 (389.6) <51037594e950b0331d4996691cf4acba> /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
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0x97183000 - 0x97233fff edu.mit.Kerberos 6.0.12 (6.0.12) <1dc515ebe407292db8e603938c72d4e8> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
Tim

This is just to confirm that I too am seeing the same problem following application of the 10.5.3 update. However, in difference to some of the other responders, podcasts continue to update without issue for me. The Console reports the following in system.log when the crash occurs:
com.apple.launchd[144] ([0x0-0x77077].com.apple.iTunes[899]): Exited abnormally: Bus error
Running a Repair Permissions job on the disk did not resolve the problem. Trashing preference files for iTunes has no effect. It's possible that iTunes is objecting to the proxy server that I connect through to the Internet at work via Ethernet so I'll try to connect at home and see if that makes any difference.

Listening to purchaces music without access to iTunes Music store

I put all my purchased music on a USB memory stick and added it to my
iTunes library at work. When I went to play them, I got a popup that
my iTunes couldn't access the iTunes Music Store. Bummer. My work has
me locked out (no access to the music store from work). I'm I just SOL?
I used to have access but lately the company has added more "security".
Is there anyway around this? Can I get access and type something in to
iTunes? I have authorized 3 computers (2 Macs and a PC) at home, but I
still have 2 left, and would like to be able to use my PC at work.
Home there is a work-around.
Thanks.

They are all like that. Your iPhone is behaving normally.
Is your coworkers iPod Touch syncing music with his work computer? If so, the music will not be greyed out and will work as you are seeing. The iPhone and Touch will have the songs playable only with the library with which they sync.

"Could not complete Music Store request"

When I enter the Music Store I get this error message - "Could not complete Music Store request". When I log in I then receive the message "Your billing information has changed, please approve. Edit pay screen comes up for approval but I can not enter any info and it is locked up. At a loss, need help.

This of help?
http://docs.info.apple.com/article.html?artnum=93953

ITunes Music Store Access

Is anyone using ARD to push prefs to control access to ITMS?
Do you have any advice to share?
Thanks,
b.

Hi Dave,
Thanks again for the info. I just came to implement it.
I should have mentioned... I'm in a shared-desktop environment, using WorkGroup Manager to control access and settings.
On my admin machine I set and locked itms access. I added ~/Library/Preferences/com.apple.iTunes and /Library/Preferences/com.apple.iTunes.secure to WGM.
This has pevented the users from accessing iTunes music store, but they can change the iTunes preferences to allow access. I guess it's because of the user ID in /Library/Preferences/com.apple.iTunes.secure.
So, do you know how I can get the correct user value in /Library/Preferences/com.apple.iTunes.secure for each user? is there an 'everybody' value I can use? And am I right to think I do need to push this file out with ARD, rather than adding it to WGM?
Many thanks,
b.

Do I really need to upgrade to 7 to use music store?

I am using an iBook with iTunes 6 and the Music Store seems to require an upgrade to iTunes 7. Is this really necessary? I'm using OS 10.2.8 and am unable to upgrade iTunes. Is there a workaround?

I was locked out too, and hopping mad!
But here is a workaround:
(after repeated emails to mac tech support they finally divulged the secret):
Just upgrade to itunes 6.5, which works on system 10.2
(it worked for me)
iTunes 6.0.5 for Mac
http://www.apple.com/support/downloads/itunes605formac.html
Try it and see... hope it works for you, too.
Mac G4 Mac OS X (10.2.x)

Can't click on anything in the music store - HELP!

For some reason, I am unable to click on anything in the music store. I am unable to scroll up or down the page.
I CAN click on "search" and type in an artist/song and it takes me to my search. I can click on a song and it plays. I can also use the 'house' symbol and get back to the main page. But, when I try to click on anything else, nothing works. It is like there is no link.
Did I 'lock' something?
I am very frustrated! I have tried restarting. Can't quite understand and have never had or heard of this problem before!
TIA!
Nicole

I am glad I'm not the only one with this problem! (Well, not 'glad', but I am not alone!)
I sent an email through the technical support last night. I got this response today: (Seems like they know about it)
Dear Nicole,
I am sorry to hear that you are having trouble searching on the iTunes Store.
Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available.
Thank you for your patience. Apple wants your iTunes experience to be as enjoyable as possible.
Sincerely,
Christian
iTunes Store Customer Support
http://apple.com/support/itunes/ww
I will keep you all updated when I hear something new back!

Sprint music store

anyone with sprint service know why i can't seem to download an update to the spring music store? it keeps saying download failed.

Same problem here, except that it also happens when the screen security lock kicks in after a few minutes, so even if I wanted to listen to the Sprint Music Store I am limited to a few minutes unless I touch a key before the screen
security lock kicks in.
LAME!

Turn Off Music Store

How do I stop iTunes from trying to access the Music Store?
When I turned it on, it said I could turn it back off, but cannot find how.
Aggravating Internet network problem...
iMac Mac OS X (10.4.8)

Thanks. I can't find that.
I did find this, though. I don't think it is the exactly right way to do it, but at first blush it seems to have worked:
'Disabling Podcasts, Radio, Music Store, or Shared Music
If you have administrator access to your computer, you can disable access to Podcasts, Radio, Music Store, or Shared Music in the Source list using the Parental Control pane of iTunes Preferences.
You can also use the Parental pane to hide these items in the Source list and not require a password to see them again.
1.
Choose iTunes > Preferences and click the Parental button.
2.
If necessary, click the lock and type your administrator password.
3.
Select an item to disable it. For example, if you select Disable Podcasts, the Podcasts item won't appear in the Source list.
4.
If you want to require a user to enter an administrator password to reenable the items you disabled (or make any other changes in the Parental Control pane) click the lock.
Note: You must be using Mac OS X v10.3 or later to be able to password-protect disabling these items. If you're using Mac OS X v10.2.8, you can hide the items, but a password is not needed to show them again.
You can also use the Parental pane of iTunes Preferences to restrict access to explicit content in the iTunes Music Store.
If you disable podcasts, you won't be able to subscribe to podcasts in the iTunes Music Store.
Make sure you protect your password. Anyone who knows an administrator password for your computer can change parental control settings.'
iMac Mac OS X (10.4.8)
~From iTunes and Music Store Help
iMac Mac OS X (10.4.8)
iMac Mac OS X (10.4.8)
iMac Mac OS X (10.4.8) Right Way?

Music is Locked

I am new to all of this, and not very computer smart....I purchased some songs and downloaded them into my music folder. When I try to load them on my MP4 player, they will not load. I noticed a small lock on the music icon, so I am assuming it is locked for some reason. I have only one computer I am working with, and I played around so much with this already that I lost all my songs and had to repurchase them. I would trully appreciate ANY help you could give me!!
Thanks

Only the iPod range and the iTunes enabled phones from Motorola are compatible with iTunes for Windows and with songs from the iTunes Music Store. Songs from the iTunes Store with DRM (Digital Rights Management) copy protection will not play on any other devices.

Music Store lockup

when I try to access the music store from home (work computer is fine)by logging in or attempting a purchase, I never get a connection and iTunes locks up. I have to ctrl, alt, del to get out of it. I am using iTunes 6, but it happened on all other versions.
Any clues?

hi Steve!
very strange. okay, let's try systematically working through the usual suspects:
Scott Patrie, "Can't connect to music store / CDDB", 07:18pm Oct 7, 2004 CDT
(some of these settings can get changed after an upgrade or new install.)
keep us posted.
love, b

Media Player & the Sprint Music Store

Is there anyway to listen to the music from the Sprint Music Store on the Media Player?
They are .koz files & I can only play them from the Sprint Player. That would not be a problem but you cannot run any other apps while the Sprint Player is playing & my Motorola Bluetooth stereo headset looses most of its functions. When you use the Media Player you can access other apps & all of the functions on the headset work properly.
Thanks

Same problem here, except that it also happens when the screen security lock kicks in after a few minutes, so even if I wanted to listen to the Sprint Music Store I am limited to a few minutes unless I touch a key before the screen
security lock kicks in.
LAME!

N8: How to restore music store widget after hard r...

Hi
I lost all nokia N8 widgets including Music store after I hard reset my N8.
I have really been searching but have been unable to find a work around for this. I am unable to play any OVI music on my phone as it searched for a license and ends up saying that this is not my registered device.
I really need some help.
Nokia care has failed to solve my problewm so far.
HELP!
MODERATOR'S NOTE: We have edited your post. Please refrain from posting irrelevant characters. Posting with a brief and concise concern would be enough to gather solution.

I have been able to restore everything....except the Ovi Music Widget after a hardreset.
This might help -
http://www.nokian8blog.info/2011/06/how-to-restore-ovi-music-unlimited.html

Can't see TV shows purchased from Music Store in Full Screen Mode

Prior to the release of iTunes 7.0, I had been purchasing episodes of LOST from the iTunes Music Store and watching the episodes on my Mac in Full Screen viewing mode.
Since downloading iTunes 7.0, I have been unable to watch any television shows purchased from the Music Store from that date forward in Full Screen mode. When I select iTunes>View>Full Screen I can hear the audio, but I cannot see the image. Instead, my monitor goes totally black. If I select iTunes>View>Fit to Screen, I am able to see the video, however, the video does not fill up my screen...instead, I have about two inches of desktop showing on either side of the image. Does anyone know how to solve this problem so that I can once again watch purchased television shows in Full Screen mode?
By the way, I am now running iTunes 7.0.2.
Power Mac G4 Tower Mac OS X (10.4.8)

Alan, I just checked and I don't see a section for TV shows in the Canadian store. As the initial deal was made with ABC, I doubt that there is any content available yet for you. I do see the pixar section and the music video section, however.
Similarly, a visit to the Apple Canada site shows no mention of being able to download TV shows.
As with the music, it is going to take a separate lisence to bring TV content to each store. If and when that is going to happen, no one around here would be able to say.

Music Store Lock-Up

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