Music store music will no longer play

i recently had my mac serviced by apple and when i got it back some of my music that i purchased from the itunes music store no longer works on my computer. It says that 5 or more poeple have the song and I KNOW only 3 people tops have these songs. So what I want to know is why i cant access the songs I paid for

Before servicing you should have de-authorized your computer.
You probably didn't know about it.
The best thing is to de-authorize all computers (alowed once a year) and authorize your computers again.
This article describes how to do that:
iTunes: About Music Store authorization and deauthorization
Hope this helps.
M
17' iMac fp 800 MHz 768 MB RAM Mac OS X (10.3.9) Several ext. HD (backup and data)

Similar Messages

My iTunes will no longer play videos/music videos (bought from the iTunes store) since the last update? (Win7 64bit)

My iTunes will no longer play videos/music videos (bought from the iTunes store) since the last update? (Win7 64bit)

Guys I have the same problem.
Since I installed iTunes 10.5 I can't play any of my music videos downloaded from the iTunes store.
I can play music ok but no videos. I just click on the videos and nothing happens!!
Help..... is there a remedy???

Lots of my music will no longer play after latest update

Hello,
I have a lot of music that will no longer play in my iTunes after the last update. it doesnt happen with all my music, but a lot of it, and as far as i can tell, movies and tv shows are still good. when i click on the song, it just skips forward over a lot of songs that it cant play until it gets to the next one that it can play. to make things stranger, i synced my iPad to my iTunes, and the ones that cant play in my iTunes will play on my iPad. when i try to open the song using QuickTime player, i get the following error: error -2002 a bad public movie atom was found in the movie
what is a bad movie atom and why am i getting the error when trying to play an audio file, and why wont they play in my iTunes but will on my iPad.
System: Win7 Ultimate 64bit AMD A10 8GB RAM
iTunes : 11.4.0.18
QuickTime : 7.7.5
any ideas?
thanks

The contacts is saved on Google or Backup Assistance (Whichever you are using) and you can use ES File Explorer like I posted at http://community.vzw.com/t5/Android-Apps/Simple-way-to-Backup-apps-for-Hard-Reset/td-p/658707 , so you really wont loose anything but apps data...
BUT, I am not saying that you do this if that is your only issue... I was just pointing out that this is a good ideal to do with any Major Updates..
If the contacts isnt linked again you should get the option to link them again once the OS boots, normally it checks and then prompt to link again..

ITunes will no longer play my music, all the albumss are there but it if I click on a song to play it I get a message saying " The song (name of song) could not be played because the original file coul not be found. Would you like to locate it."

iTunes will no longer play my music, all the albumss are there but it if I click on a song to play it I get a message saying " The song (name of song) could not be played because the original file coul not be found. Would you like to locate it."

You get this message because iTunes can’t find the file. This can happen for a number of reasons:
The song file or a folder in its path was renamed
The song file or the folder it is in has been moved
The song file has been deleted
The device containing the song files e.g. external drive is not accessible or the drive letter has changed.
Do any of these aply to you?

HT4972 Has anyone had issues with failure of the music player to launch after updating to OS5? My Gen 3 will no longer play music!

Has anyone had issues with failure of the music player to launch after updating to OS5? My Gen 3 will no longer play music!

I think a few have.
Try the standard fixes:
- Reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod.

Music I have purchased from Itunes will no longer play on my laptop. When I click on a song to play it, it says the file cannot be found. Does anybody know what to do?

Purchased music from I-tunes will no longer play when I hit play. The message "music file cannot be located" pops up and then takes me to some other file system. Does anybody know what to do? I have already tried to make sure that my Itunes player is default and that is not the problem.
Help!

You get this message because iTunes can’t find the file. This can happen for a number of reasons:
The song file or a folder in its path was renamed
The song file or the folder it is in has been moved
The song file has been deleted
The device containing the song files e.g. external drive is not accessible or the drive letter has changed.
Do any of these aply to you?

Music I have on iTunes on comp wont sync to iphone plus music I bought through phone will no longer play on phone after I synced to my comp.

Just bought music on iTunes from phone and then synced to iTunes on my computer and now the music I bought through the phone will not play but still remains in my music library. Also music that I had in my library from ripped CDs and other resources will no longer play on phone but will on the computer. How can I fix this problem?

In my Sync vehicle, I had to "forget" the SYnc connection in the iPhone Bluetooth settings, then go into the car menu and delete the bluetooth device from the vehicle's system. Once I re-paired from scratch, it has been working fine. Give that a try. If not, try removing the connection from both sides again, then Reset Network Settings from the General Settings before re-pairing.

Music I bought from iTunes will no longer play or be added to iTunes

I bought the soundtrack for Journey by Austin Wintory last year on iTunes, but now some of the tracks on his album will no longer play. I tried to re-add the album to iTunes, but only 11/18 tracks have actually been added back. I have tried to add the missing files manually but iTunes will not show them in the library, nor will it allow me to re-download them in "Download Previous Purchases". If anyone has any advice on how to solve this, it'd be a great help. Thanks.

Read the threads over on the right under the heading of More Like This
Allan

Music purchased on itunes no longer plays

I recently bought several CDs worth of music for my iPod mini on iTunes and had absolutely no problems at all until the other day, when I discovered that the purchased songs will no longer play. The songs are still displayed as being available for listening. Yet, once selected, the iPod will run through the songs one by one, playing nothing at all. I can, however, listen to these purchased songs through iTunes. What exactly is going on here, and how can I fix it?
Asus laptop Windows XP Pro

Try syncing all the music off your phone (by unchecking Sync Music on the Music tab of your iTunes sync settings and syncing), then back on.

Help please: iTunes will no longer play downloaded songs

ITunes will no longer play songs that I've downloaded from the iTunes Music Store. It used to play them, but now it won't play them at all. It will play only songs in the library from my CDs. I only have these downloaded songs on one computer, the same as I've always had. I can see the files in the folder My Music/[artist]/[album]. I have QuickTime 6.5.2 and iTunes 4. I don't know of anything that's changed on my computer since the songs were working.
1) Is the problem that it's an old version of iTunes?
2) If I switch to a newer version, will I lose all my downloaded songs?
3) If the version of iTunes isn't the problem, any ideas about what could be wrong?
Please help! I've only had iTunes for a few months and have barely been able to use it. (I can't understand why it would become so outdated so quickly.) Thanks in advance!

Back up your purchased music before you upgrade, I've read at least 5 cases where purchased music has just gone.....missing.
That is not supposed to happen, didn't happen to me or thousnds of other iTunes users, but you don't want to be the 6th person, do you?
There are two things to try before you upgrade:
Barbara Hall, "Unknown Error (-208)" #1, 07:42pm Oct 19, 2005 CDT
http://docs.info.apple.com/article.html?artnum=302478

TS3789 I have similar problem, my apple tv which has always worked properly with my Samsung tv will no longer play any audio after the latest 5.1 upgrade. Very frustrating as it was working perfectly before. I am starting to not trust apple upgrades until

I have similar problem, my apple tv which has always worked properly with my Samsung tv will no longer play any audio after the latest 5.1 upgrade. Very frustrating as it was working perfectly before. I am starting to not trust apple upgrades until proven for example ios6 on iPhone with that stupid map app instead of google maps.
I just want to buy and hear my iTunes music and videos on my apple tv, could before cant now. Thank you apple. Time to pack up the apple tv and start torrenting without the ios-bs.
Disheartened apple fan.

Welcome to the  discussion forums.
Try going to synching in the sources menu on your tv and selecting 'change itunes library', when it gives you the passcode check itunes to see if the tv is showing up as a new device, if so try entering the pass code. It may be that your tv is seeing itunes as a different library because of a recent upgrade.

Video will no longer play, cannot add video content either.

Since this afternoon, iTunes video will no longer play. Not movies, not TV shows. I checked and music and podcasts still play. I thought it might be a conflict between purchased video vs video I added from my DVDs, but no such luck. Purchased content will not play. Nor can I add any new video, whereas I added a new TV show episode this morning.
If I go into the iTunes LIbrary file and select a video and choose "Play with Quicktime" the video plays just fine. But if I select "Play with iTunes" nothing happens. At all. Not even an error code. It's like I didn't select anything. If I try to add content by the keystroke "command O" and choose the file … again, nothing. No error. Just no response at all. When I open that file on my computer, select "Play with Quicktime", then choose "Share with iTunes" inside Quicktime I do finally get an error. "This file cannot be shared (error 206)". I looked up this error code and found this: "The filename or extension is too long." This does not make sense. The file names are fine and the extensions are exactly what I always use to add content to iTunes.
So it's like the entire video portion of iTunes has ceased to function. Any clues?
iTunes 10.4.1
OS 10.6.3

There are a g-zillion posts sharing your problem... but still no answer from Apple. The odd thing is that it is not affecting all of us.
I share your problem and it's doing my head in... if somebody mentions the 5 bloody R's again...!!!
Before updating to 1.2, ask yourself... how bad do you you really want Tetris????

About 1/3 of my 4100 tunes will no longer play. Please help!

Over the past year I have spent countless hours painstakingly adding appropriate track information, cover art etc. I like the tracks to be attached to the original album, not a best of. I also have a lot of extended versions, remixes etc which then have to be attached to the specific 12" or cd-maxi single etc and a lot of hard to find - hard to attach stuff. Needless to say - I don't want to do it again.
Anyway - I just noticed that a large quantity of tunes (looks like about 1/3 of the library) will no longer play. Double click on them and nothing happens. No cover art - it's as if the song is not there. A look at the "get info" shows the track in the right place with everything pointing to where it should be ... but no play. To add insult to injury, I can't get them back by double clicking on the track itself in Explorer. It still will not play. And these songs are not corrupt. I have been playing them for some time now without issue. How can I save my library and information and get these tracks to play again.
Side note: this has happened before, usually after an iTunes update and typically with only a few tracks, never this widespread.
Please help!

I have made it a standard practice to keep a copy of all music files - tracks under the Album -- at a separate folder location.
Do you have such a back up location of your music tracks? If you do, I'd suggest to try this:
Delete all tracks, that are NOT playing, belonging to one Album in iTunes. Then locate the folder in your backup location where this Album's tracks are located, and ADD this folder to iTunes. Then check to see if these play OK.
If they do, then repeat the process for all the rest.

ITunes will no longer play nor add to the library any mp3 files which I have created by conversion from a wav file.

I am running iTunes 10 on XP Pro and it will no longer play those mp3 files which I have created by conversion from wav files. I tried to delete some from the library and then re-add them but iTunes will not add them back to the library.
Can anyone help solve this, please?

Back up your purchased music before you upgrade, I've read at least 5 cases where purchased music has just gone.....missing.
That is not supposed to happen, didn't happen to me or thousnds of other iTunes users, but you don't want to be the 6th person, do you?
There are two things to try before you upgrade:
Barbara Hall, "Unknown Error (-208)" #1, 07:42pm Oct 19, 2005 CDT
http://docs.info.apple.com/article.html?artnum=302478

Adobe Premiere Pro CC will no longer play program after weeks of editing it

Adobe Premiere Pro CC will not longer play my program when hitting the play arrow. The first time I hit it will play. But if I stop and then hit play again it just basically hangs up. I've been editing this program for several weeks in Windows 8.1 with over 1TB of free disk space. It would occasionally not play but if I restarted the program it would go again and I continued on. However, now it has the problem on this program all the time.      Basically I'm not able to put the finishing touches on my program and have not been able to use Adobe Premier Pro for several weeks now.   I'm basically paying a 1 year subscription for a program that is not working correctly. WHAT IS ADOBE DOING TO FIX THIS PROBLEM?   I see that there are countless people having this issue on the web, so I figure ADOBE is aware of this problem.    IS THERE A NEW RELEASE TO COVER IT? IF NOT WHEN WILL THERE BE A RELEASE TO ADDRESS THIS ISSUE?
If I start a new program it seems to work ok... but I probably have over 100 hours into the current program... starting over from scratch would not be good.. and what guarantee would there be that the problem would not occur again after another 100 hours was invested into it?

Thanks for the suggestion, I will give that a try.   It didn't work to go back a few weeks on the first try. As I get a chance I will try more saves that are further back.
Adobe Premiere Pro is working for me for the new music video project I'm working on today.
It's just this other program is large. 1/2 hour length.   If I push play it will work the first time. Then after I stop, and move the cursor to another spot, as long as I wait 2 or 3 minutes for it churn away and update the monitor, then it will play again.    As long as I wait 2 or 3 minutes each time it won't crash.   If I don't wait and start pushing multiple play and stop requests it will crash.   My machine has 12G of memory and 1Tb free disk space, and runs at burst speeds above 4GHz.
Several weeks ago I also had this problem.   I deleted all the render files and rebuilt them, and after that it worked for quite a while. This time I've tried that twice and it didn't help.
Maybe it has something to do with the order in which I render the sequences?    I might try that again, and experiment with the order of rendering.
There are 7 or

A movie I bought a while ago will no longer play, instead it just shows a black screen and no audio. All of the other movies in my library play fine. Any ideas as to whats going on or how to fix it? Thanks for any help.

A movie I bought a while ago will no longer play, instead it just shows a black screen and no audio. All of the other movies in my library play fine. Any ideas as to whats going on or how to fix it? Thanks for any help.

Hi 22chill,
I recommend that we delete and re-download the movie from your purchase history:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.

Music store music will no longer play

Similar Messages

Maybe you are looking for