Music store will not work

When I open iTunes everything will work fine. But when I click on the music store an error message comes up that says "iTunes could not connect to the Music Store. An unknown error occured (403).
Make sure your network connection is active and try again."
The only major change I can think of is I just added Avast! (a security program) to my computer. I have reinstalled iTunes and added the reccommed pages to Avast!'s acceptable list.
Any help would be appreciated
alex
Windows XP Home Edition 2002: Dell DIMENSION 8400 Intel(R) Pentium(R) 4 CPU   Windows XP   3.19 GHz, 512 MB of RAM

Dont worry about this. It didn't work for around one week. Then I restarted (I had done this before) and it suddenly worked. Thank you for your views though
alex

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