Music Store X's out everytime I click it!
I will be connected to the internet and then iTunes works fine but then I will click music store to download music and then It starts to load and then X's iTunes out completely and does that repeatedly so i can't buy music.
Please help!
Problems connecting to the iTunes Store often stem from issues with the Windows firewall or a firewall in a router, a privacy filter (such as McAfee Internet Privacy Service or Norton Internet Security), an antivirus/antispyware utility, or a download accelerator. Start here:
iTunes for Windows: Overview of Music Store Errors
for some basic tips to start isolating the cause of the problem. What you need to do is temporarily disable any such service and see if that fixes the problem. If so, then if it's a firewall/Internet filter that's causing the problem and you'll need to set the offending service to allow iTunes to connect to the iTunes Store.
Hope this helps.
Similar Messages
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Cannot access "browse music store" HELP!!
trying to look for a particular song, as i don't know the singer. i can type in to "search music store" but will not let me click on "search music store" WHY? its driving me mad! i have used it before!
...because you don't click where it says "search music store." You press "enter" or "return" on your keyboard.
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ITunes exits everytime I try to access music store!
Everytime I try to access the music store, iTunes exits.
No error message, no nothing. I am running iTunes 7.0.1.8
and I have no fire wall. Can anyone please help me figure
out what the problem is?
Thanks,
AnthonyI'm sorry, but it still doesn't work. I deleted all Apple software off my computer and redownleaded the latest version of iTunes, but when I tried to sign in I still got this error:
Source
iTunes
Summary
Stopped working
Date
1/11/2012 4:15 PM
Status
Report sent
Description
Faulting Application Path: C:\Program Files (x86)\iTunes\iTunes.exe
Problem signature
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.5.2.11
Application Timestamp: 4ee0844d
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.6195
Fault Module Timestamp: 4dcddbf3
Exception Offset: 00026b72
Exception Code: c000000d
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: efd8
Additional Information 2: efd88cbfd00a9ce0b0d647b39da62ec8
Additional Information 3: 8aaa
Additional Information 4: 8aaa4df80c1c69cc54d9f7ecd1699852
Extra information about the problem
Bucket ID: 2632024235
Any suggestions? -
I have a new laptop with Windows 8 as operating system. Installed latest version of iTunes ontop computer. I can play music in My Library but when I click on iTunes, I get the message " iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify if a solution is available."
Anyone know what is the cause and if there is a resolution? Have tried to re-installing iTunes and have also tried restoring laptop to an earlier date.iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
Hello, I have $15 credit on my itunes account and would like to send a gift (music) to my girlfriend, but everytime that I click on "send a gift" is asking me "a method of payment is required to buy an itunes gift". I want to use my credit, not my card. Please help
You cannot use iTunes Gift Card Credit for Gifting.
A Credit Card associated with your Account is required -
I can nolonge download music from I tunes, because the music store page fades in and out and will not remain permanent to allow me to download music with a pre-paid I tunes card.
Also, why is it you can only download music to an I-pod from one primary computer. Is there a method that will allow me to download music from a variety of computers.it only happens for previous purchases - if you have a computer you can try to download your purchase history there and then just sync them to your device - http://support.apple.com/kb/ht2519 - http://support.apple.com/kb/ht1386.
-
I am trying to accept the new terms and conditions on itunes but everytime I click agree it makes me do it over and over again and it wont let me buy music what is wrong?
It's happening on all platforms. Must be a server problem on Apple's end.
-
Music Store; finding out if you already have a song
When i select a song from the music store I have it placed in the shopping cart. Is there anyway I can check to see if I already have the song in my itunes library? I am using a dell e1505/inspiron. Using the Alt/click on the grey arrow next to the artist does not take me back to my own library.
I have not resolved this "problem"...am still looking for an answer.
-
Can't click on anything in the music store - HELP!
For some reason, I am unable to click on anything in the music store. I am unable to scroll up or down the page.
I CAN click on "search" and type in an artist/song and it takes me to my search. I can click on a song and it plays. I can also use the 'house' symbol and get back to the main page. But, when I try to click on anything else, nothing works. It is like there is no link.
Did I 'lock' something?
I am very frustrated! I have tried restarting. Can't quite understand and have never had or heard of this problem before!
TIA!
NicoleI am glad I'm not the only one with this problem! (Well, not 'glad', but I am not alone!)
I sent an email through the technical support last night. I got this response today: (Seems like they know about it)
Dear Nicole,
I am sorry to hear that you are having trouble searching on the iTunes Store.
Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available.
Thank you for your patience. Apple wants your iTunes experience to be as enjoyable as possible.
Sincerely,
Christian
iTunes Store Customer Support
http://apple.com/support/itunes/ww
I will keep you all updated when I hear something new back! -
Removing clicks and pops from music store music
I tried to burn a CD for my car of songs I got from the music store but the CD had all sorts of pops and clicks. I tried to fix them in STP, but it is taking forever. Two questions, first will STP eventually fix the problem, and second, am I not supposed to burn these songs that I purchased to CDs?
The clicks and pops may be caused by iTunes "Sound Check" function ... this has been known to cause distortion ... to test if this is the cause turn off "Sound Check" by going to the menu, iTunes:Preferences...: then click on the "Playback" icon to bring up the Playback options pane ... if "Sound Check" is checked, uncheck it ... then try burning your CD again ... if "Sound Check" is the culprit your CD should playback OK ..
G5 Mac OS X (10.4.6) -
Everytime I click music, it crashes and stops my music
Everytime I click the music app it immediately crashes and stops my music. I am unable to listen to music on my iPhone now. I have tried restarting multiple times, but nothing seems to work. Does anyone know how to fix this?? Please help me
HI speeddemonpro,
In order to further investigate the crash can you please gather the following troubleshooting information:
# From the about:support page, please copy the raw data and paste it into the page. This will give the model of the android as well as the information needed on a bug in order to try to reproduce the crash.
Have you tried the following as well? This will test :
#Removing the account from the device and logging back in again.
# A new sync account.
# Disabling any add ons on the mobile device
# are there any listed crashes on the troubleshooting page? please submit them and copy the ids and paste them in the response.
Thank you! -
Everytime i click on a music, it disappears from the folder and goes to my desktop
Everytime i click on a music on the itunes, it dissappears from the folder and creates another folder on my desktop
Thunderbird has a load of special code for Gmail accounts. None of which would be triggered by a personalized domain.
Is there a web mail? Your last response indicates there is. can you check what labels are attached to a mail your intending to delete?
Does the server have an all mail folder? -
Everytime i click on i tunes it won't work ! The blue circle comes up for 2 seconds and then it goes out and my i tunes still doesn't come up. I have windows 8 and it was working when i first downloaded it which was a month ago, but now its not. I need the problem fixed any suggestions ?
I have the same problem, and my Ipod turned off (when I held the home and power button)
but then when I held down the home button (after turned off) nothing happened, the screen is still black.
Do you know what I should maybe do?
Thanks is advance -
I downloaded new music onto itunes and it plays just fine but when i sync it to my ipod 4th gen. it wont sync. They greyed out when i click "on this ipod". Help me?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync or delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
The network connection timed out, cannot access music store
it seems wehatever firewall or antivirus i use has no bearing on what message is coming up!!! i cannot connect to the music store, the messaage says the network connection timed out, make sure your network settings are correct, and your network conection is active, tehn try again. i am on wanadoo livebox, which is hard wired not woreless to my computer, this automatically sets up a network, but i have never had these problems before with itunes 6 but since reinstall its not working!!! someone help for the love of god!!!
Did you make sure it was the exact file for your device and the latest version? I just downloaded the latest file for my iPhone4, put it in the folder I mentioned above and it ran the install versus downloading the file. This problem where it times out after downloading is a big Bug within iTunes that has been there ever since IOS 7.0 was released. I wished these apple developers would just fix iTunes. There are a ton of complaints about this issue. I sure miss Steve Jobs running this business, I really feel like it's gone down hill after he left.
I hope this helps!
Regards.
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