Music subscription problem

Hello......i am using lumia 510...i am not able to downtown.songs from Nokia store because it is showing. An error"your phone is already registered.with Nokia music unlimited subscrition"......
What should i do to remove this problem.....plsss help me.....

This being a User-to-User Forum, you need to Contact Nokia thru' 'Nokia Support' tab at the bottom of this page..then click 'Contact' at the bottom of the page that follows..and finally 'Contact Support' to reach different channels thru' which you can contact ...

Similar Messages

  • Nokia music subscription problem

    Hello,
    I am Mayur
    I purchased nokia lumia 720 on 5th January 2014
    my nokia music was working fine but from last 3 days whenever i try to download music it shows a message that there is problem with your nokia music subscription try again latter...
    what to do now???
    M.kothari

    "If you have an active Nokia MixRadio unlimited downloads subscription, this error is most likely due to connectivity issues. Please try to exit the app by pressing the Back key until the device Home screen is displayed. Then re-open the application and try again. If the problem persists, try using a faster network connection, e.g. WiFi."
    If above will not help, let us know. You may also contact your local Nokia Support providing the device's IMEI and your Nokia Music username/ID.

  • Nokia music subscription problems

    Hi friends
    I have bought 2nd hand Lumia 920. This is why I could not use Nokia music Services .Because I have not passwords and user name.  But today it’s completed more than one year and its subscription has been expired. Can I subscribe with new session and I will pay for new subscription and Nokia music voucher. If yes then let me know. Or tell me another solution because I love Nokia music apps.and i do not want to sell my phone and dont want to buy new phone due to problem of  money. Thanks in advance
    And sorry to written in poor English
    pravindra.seo

    Hi pravindraseo,
    Sad to say, it is not possible to have a music subscription in your phone since you have mentioned that it's a second hand. The only way to use this service is to use the same Nokia account on the phone that was created by the previous owner.
    Hope this helps! 

  • Unlimited Music subscription problem

    I have a Nokia Lumia 625, got it out of India. I have downloaded Nokia Music but I am unable to subscribe for Unlimited Music and hence, I am not able to download any songs in the phone. It says unable to activate unlimited subscription try after a moment or contact Nokia support. Please help me as soon as possible.
    RD

    Congrats on your first post, VENU21. About your concern, we ask you to be patient as the relevant team is working on it. See this link for more info: Renewal of Nokia Music Subscription. 

  • Nokia lumia 510 music subscription problem

    Hi am using Nokia lumia 510 when trie downloading I get a error saying " this phone is already registered with a Nokia music unlimited subscription"" am not able to down load any of the music plz help me guys

    Hi,
    Welcome to the forum!
    You may want to read the thread from this link which is related to your concern:
    http://discussions.nokia.com/t5/Music/want-to-deactivate-nokia-music-unlimited-subscription-pack/m-p...

  • Problem buying nokia music subscription...

    Respective member of this forum i need help relating nokia music subscription.my free 3 months subscription ended up and again i want to buy 3 months subscription for my nokia x2-02.i am user from country Nepal.problem is can't i buy subscription again?is there any solution to buy subscription pack from my country need help please...

    Hi, dipeshbasnet3. Welcome to the Nokia Support Discussions! Just to verify, this is for Nokia Music Unlimited renewal voucher, correct? If yes, the service is only exclusive to India and China. Even if you are able to purchase renewal vouchers from Oxicash, you have to be within the supported countries to use it.

  • Nokia Music Subscription

    I purchased nokia music subscription to have access on my PC but the pin I got from oxicash is not working how can I activate my account please help.

    I would suggest you contact Nokia Care by phone mail or chat using the 'Contact us' section on this page. For us to offer any further advice we would need to know what phone this is about. You could also browse this forum or use the search function to find a possible answer
    Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

  • Nokia Music subscription error

    I have purchase lumia710 from resale market. I m facing problem in Nokia music subscription. It is showing message 'This phone already registered with unlimited subscription' but I m able to download free music. Also I don't know any details of previous owner. Please suggest me.....

    Please use the search function when you have a question as it will often give you your answer straight away.
    In short, the phone was registered for the service by the previous owner and you need to contact Nokia Care to get this resolved. There is nothing anyone here can do about this.
    Contact Nokia Care through the 'Contact us' section on this page by phone, mail or chat.
    Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

  • Nokia Music Renewal Problem

    Hi, 
    I am using NOKIA LUMIA 610. 
    My Nokia Music Subscription is ended and want to renew the subscription. 
    On my phone: Nokia Music > Settings > Renew Subscription > Clicked on "Where can I buy a Voucher from?' link which redirected on http://link.nokia.com/support/musicnmurenewals link (which later shows error i.e. HTTP 404 File not Found).
    Later tried to renew the subscription from below given link:
    http://www.oxicash.in/recharge/nokia-music.aspx
    but it also gave problem (Please find attached document for more details).
    Please let me know how can i renew my Nokia Music Subscription.
    Thank You.
    Edward
    Attachments:
    Nokia Music.doc ‏1281 KB

    Hi PalrajRK
    Thank you for posting and welcome to Nokia forum! 
    You will need to have a full Nokia Account if you would like to renew your subscription using a Credit Card or Operator billing. When logged in to the Nokia Store, select Extend your subscription > Redeem voucher on the homepage and enter the PIN code of the voucher.
    Note that your Nokia Music Unlimited subscription is tied to your Nokia Account, so if you log in with an account already in use on a different phone your subscription will move to the current phone and you will no longer be able to download new music on your other phone. 
    If my post helped you, please don't forget to click on the "White Star" and if it resolved your issue click on "Accept as Solution"

  • My Apple Music subscription

    Telstra customers can access their subscription information from My Account: 
    What do I do if I forget my Apple ID or password & cannot login or access Apple Music?
    Your Apple Music login is the same as your Apple ID. You can retrieve this here: https://iforgot.apple.com/appleid
    You can reset your password here: https://iforgot.apple.com/password/verify/appleid?language=GB-EN 
    If you are still having issues, please contact AppleCare on http://getsupport.apple.com
    How do I cancel my Apple Music subscription?
    You can cancel your Apple Music subscription at any time within My Account:
    How does it work if I cancel my subscription halfway through the month?
    Customers who are on a paid subscription with Telstra will have the subscription cancelled immediately and the remaining billed period refunded on to their mobile account.
    Customers who are in a trial or promotional period will be cancelled immediately.
    I cancelled my account, but realised I want it back! How do I do that?
    You can resume your Apple Music subscription within My Account:
    Click on your mobile account in My Account, then click the ‘add’ button next to Apple Music.
    Time spent in a cancelled state will count towards your trial period.

    The problem is that all services are bundled with your Apple ID ([email protected]):
    Your iCloud account (Mail, Contacts, Calendars, Reminders, Notes, Backups, etc.),
    also iTunes & App Store purchases (Music, Movies, TV Shows, etc.),
    and the iTunes Match services.
    (I guess that all your devices - yours and your wife's are connected to one iTunes library, right?)
    If you want that your wife gets her own iCloud account for Mail, Contacts, Calendars, etc. but gets also access to your media then you have two set up two things on her device:
    iCloud (Settings > iCloud) with her account (e.g. [email protected])
    and
    iTunes & App Stores (Settings > iTunes & App Stores) with your account (e.g. [email protected]).
    In this case she gets access to your library and could use the same iTunes Match account.
    (See also: Using one Apple ID for iCloud and a different Apple ID for Store Purchases http://support.apple.com/kb/HT4895)

  • Music Subscription not working on replaced phone

    1. What phone model are you using?   Nokia 920, 
    2. Is the phone purchased second hand?   
    Used my nokia ID on nokia 920 to activate unlimited subscription.. worked fine,,
    the phone then had issues, Nokia care replaced the phone with new one.
    Now unlmited subscription does not work for new/old nokia ID
    3. Is this the first time you activate your subscription with Nokia Music?  Yes
    4. What's your current location? Bangalore 
    5. What's the exact error message?  No Error
    6. Where did you purchased your phone?  Store, But phone got replaced.
    7. Did you use your Nokia account to sign up or subscribe with Nokia Music before?  Same ID/ New ID used in replaced phone.
    Hope This Sums up the problem..
    the music subscription is not working abt the phone was replaced.. 
    how to make it work.
    I also tried music.ovi.com , to actiavte it.. it keeps saying.. SMS sent.. i dont get any SMS.. ( my number is registered in DND)
    Kindly help

    The problem is because the Nokia Music subscription is attached to the IMEI of your device ..Since your phone has been replaced, you need to contact Nokia thru' appropriate link in HERE to resolve the issue ..

  • HT201304 Trying to do an game in app purchase and it won't let me.  When I do music no problem

    I can't get the in app purchase to work. Says see iTunes support.  I can do music no problem. Verified payment information and still no go. Thought it might be some kind of money cap but did one yesterday for same amt and it cleared no problem

    If you are getting a message to contact iTunes Support then have you done so ? If not then you can contact them via this link and ask them why the message is appearing (we are fellow users users here on these formums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Nokia lumiya 820 music activation problem

    I have music activation problem, how to solve them ? when I start nokia music then display massage Activation problem. This problem from begining from purchase the mobile, so once I had close the nokia account and then reopnen the same account. I have not install this account any other mobile. So please give me solution for this problem.

    DineshRamolia,
    Welcome to Nokia Discussions!
    Steps on how to activate Nokia Music for Windows Phone is located on this page at http://www.nokia.com/in-en/support/product/nokia-music/userguidance/?action=singleTopic&topic=GUID-D...
    If the problem still persists, I suggest you to contact Nokia Support in your country.

  • What is the Lumia 520 Music Subscription period..

    Hi,
    I recently bought a new lumia 520 and the music account activated saying "Nokia music unlimited subscription activated."
    1)What is the correct period of such subscription?
    2) when i logged in again , it said  "Subscription ends on Jan 01".
    That is just like 2 months.!!!!!
    Please help.
    Thanks

    Hi PkMRaO,
    Welcome to the forum! :
    Where are you currently located? Where did you buy your phone? Did you previously used your Nokia Music account with other supported devices?
    The Nokia Music has 3 months, 6 months or 12 months subscription period depending on your device as well on the service type (Nokia Music + or Nokia Music Unlimited). If you're using an active Nokia Music account on a supported Nokia phone, and then registered it with another device, the remaining days or moths of your subscription will be carried over from the original phone to the new one. In case that the Nokia Music subscription expired, you'll be given an option to renew it if you would like to.
    Hope to hear feedback from you soon. 

  • Selling my 820 - how to remove the music subscript...

    Hi, I'll be selling my Lumia 820 to buy a new 925. The Q I have is how to remove the unloimited music subscription from my 820 so that the buyer can then associate it with his own Nokia account?

    Hi Mohitchand,
    Welcome to Nokia Discussions!
    For your query, please refer to this thread.
    If you need more assistance regarding your Nokia Music account you may contact Nokia Support at www.nokia.com/support
    Good luck

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