Music synch issues

So when I try to synch my new iphone 4S with itunes 90% of my songs do not synch and I get a ! next to them in the library which never happened. then I get a note saying itunes cannot find the music even though the songs are in my purchased file. What the ****? I want to chat with someone at apple to resolve this, but cannot seem to find a number to call. Anyone????

In library>music in iTunes are the tickboxes before song names checked? If no they won't sync.
Custom sync settings?

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