Music Video displays wrong ARTWORK. Displays a POSTER FRAME rather than the JPG that I have given it.
I am using ITunes 11.05.5 on Windows 7 Professional. Have thousands of videos ... MP4 Music Videos. I make my own "ARTWORK" (on JPG per artist for all music videos by that artist). I place the artwork in the file by "GET INFO", "ARTWORK", copy in my own JPG Image. I confirm that there is only one image in the ARTWORK and that it is the correct image. When I save and go back to the GET INFO everthing is fine. When I view it in MS Explorer or in ID3-TAG the ARTWORK is also fine. This process works fine for most everything but unexplainably fails and I can't fix it on certain occasions.
THE FAILURE: Let me explain the problem that occurs on rare occasions (and once it occurs I can't ever fix it). Lets say I have 5 music videos from the artist, John Jones. I embed my own artwork (the same ARTWORK for all music videos from this same artist, John Jones) and all five videos group under the proper. same ARTWORK in the GRID VIEW. Now, I obtain another music video from John Jones, once again I put the same ARTWORK on this file and now when I go into GRID VIEW it displays a POSTER FRAME (of that artist, John Jones) that I have never seen (although it must have come from the video since it is a POSTER FRAME of John Jones) ..... from that point on, all six music videos from John Jones also display that same ARTWORK (the wrong poster frame - but same poster frame for all John Jones music videos) even tho the first five were displaying properly before (but not longer). It is as if a POSTER FRAME of John Jones is in cache and associated with the artist John Jones and can not be deleted.
I have tried uninstalling and reinstalling ITunes, but it doesn't work. I have tried deleting the new Music Video that I added and that started the problem (number six); hoping the the original five would return to nomal ... but that does not work.
Any suggestions would be appreciated.
this one is actually a really rare symptom of a flaky connection to the ipod on a Windows PC. there's more going on in terms of hardware on nanos and 5th gens than in the earlier models ... so if the connection is flaky to precisely the right/wrong degree, itunes will see the ipod, but misidentify it as an earlier version of ipod.
tracking down the cause of the flakiness can be tricky ... as you already know ...
just checking. have you tried connecting with a different (known-good) USB cable? does that seem to have any impact on the rate of occurence of the problem?
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