Music video won't play- quicktime not supported by itunes?

just purchased music videos from itunes,but when i click on them to play, it says the version of quicktime isn't supported by itunes. i've tried to update quicktime but not sure ive done it right.

first thing i would do is disable syncing for all of your media that is causing an issue, sync the phone which will delete everything off of it, and then resync everything back.

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    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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