Music Video wont copy to ipod

When i try to update my ipod and put a new music video on there I get a message saying
"This video was not copied to the ipod because it cannot be played on this ipod"
Why is this when the video is in proper MPEG-4 Format? Please HELP!!!!!!!!!!!!!!!!

this like should help
http://docs.info.apple.com/article.html?artnum=301461

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