Music won't play and shuts down. Helppppp

Randomly my ipod music won't play music. When the song is clicked on it goes to the song and album artwork but then doesn't play and flashes back to the playlist screen. Also, it shuts down a lot and I have to restart it to turn it back on. This seems to happen whenever I am using it and set it down instead of just bringing the black screen up where I can press the button and start it I have to restart it which is slow. Help please!!!!

Try the following in order:
- Reset:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restore the iPod from backup via iTunes on yur computer
- Restore the iPod to factory defaults/new iPod.

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