Music won't play on iPod Touch.

My son's 3 month old iPod touch won't load Music app, it just crashes. He's only had it for a short while and mainly uses it for games. What can I do without resetting the iPod?

- You can try a reset. Nothing is lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try unsyncing all the music and then resycing the music
- After that you need to restore the iPod. First from backup and ifproblem persists, restore to factory defaults/new iPod.

Similar Messages

Apps and Music won't sync to iPod Touch, Not authenticated, but it is HELP!

QuickTime 7.6.5
FairPlay 1.6.16
Apple Application Support 1.1.0
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver 1.45.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 3891DB9D4B046846
Current user is an administrator.
The current local date and time is 2010-02-07 12:07:24.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce 7300 LE
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {72D7672C-F1B0-445F-A926-7768301472E2}
Description: Intel(R) 82566DC Gigabit Network Connection - Packet Scheduler Miniport
IP Address: 74.129.136.73
Subnet Mask: 255.255.224.0
Default Gateway: 74.129.128.1
DHCP Enabled: Yes
DHCP Server: 74.128.18.196
Lease Obtained: Sat Feb 06 23:47:18 2010
Lease Expires: Sun Feb 21 23:47:18 2010
DNS Servers: 74.128.17.114
74.128.17.114
74.128.19.102
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2010-02-07 11:34:02.
** CD/DVD Drive Tests **
LowerFilters: PxHelp20 (2.0.0.0), DRVMCDB (1.0.0.1), DLACDBHM (1.0.0.1),
UpperFilters: GEARAspiWDM (2.2.0.1),
D: TSSTcorp DVD+-RW TS-H653A, Rev D300
Drive is empty.
** iPod/iPhone Connectivity Tests **
iPodService 9.0.3.15 is currently running.
iTunesHelper 9.0.3.15 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH8 Family USB Universal Host Controller - 2830. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2831. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2832. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2834. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2835. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
After I updated to iTunes 9.0.3.15 I tried to sync my iPod Touch. All went well until this error message popped up; "Some of the items in the iTunes Library, including "headstrong", were not copied to the iPod "Sam's iPod" because you are not authorized to play them on this computer." ok so I go and authorize it type in my PW and Apple ID correctly and get this error message!; "We could not complete your iTunes Store request. The file or directory is corrupt and unreadable. There was an error in the iTunes Store. Please Try Again later."
I run diagnostics and this is what I got and pass all the tests except for the CD in the drive, could anyone please help? It won't allow me to sync any apps to my iTouch and half of my purchased music.
Connected Device Information:
DiePod, iPod touch running firmware version 3.1.3
Serial Number: 1A922MAE201
** iPhone/iPod Touch Sync Tests **
Sync tests completed successfully.

Are you on a Mac? I found this [Type -36 error (I/O Errors (bummers)|http://support.apple.com/kb/HT2433]
This file is having difficulty while either reading from the drive or writing to the drive. The file
may have been improperly written data to the drive or the hard drive or disk may be damaged.
This is almost always indicative of a media error (hard error on the disk). Sometimes (rarely) it is transient.
Solutions: Try copying the file to another drive. Use a disk recovery software, such as Disk First Aid to examine the disk. You can try rebooting with all extensions off. Once in a while this will allow you to read the data. The file in question should be restored from a backup that was stored on a different disk. Regular backups can reduce the time to recover from this error.
Hope that helps.

My music won't play on iPod

I have a 3ed gen 32 gig I-pod touch and after updating my I pod to 5 all most all of my music and none of my videos will play on my I pod. The music still works on my iTunes but on my iPod its white and it dose not play. None of my music is from the iTunes store and only 10 songs actually work. I've reset the I pod fomated it and synced it iTunes but it still dose not work!
HELP PLEASE!

Same problem with me,I have over 1000 songs in my iPod touch 3G and it hardly plays some songs and the rest gets skips...plz anyone helps us to solve the problem and this problem occurred after updating to ios 5..plz help me out

After update iOS6, my music didn't play on iPod touch 4

After update, I can't see any song. Both music and video can not play, and just crashed like some other apps.
I want iOS 5 back!!! What do you guys think of it? Does anyone have any solution?

Try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Videos won't play on iPod touch though they show they have been synced.

Transferred 3 digital copy movies through iTunes to iPod Touch 4th Gen. Now in Videos App movies are "gray" and won't play.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all videos and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Purchased music won't play on ipod 5g 60gb - need help!

hello everyone,
i've been looking for help all over the internet for hours and hours, and i have yet to find an answer. i wrote the whole sequence of events down so everyone will know which troubleshooting steps i have already gone through.
i have an ipod video, 5g, 60gb that i got in december. it's been great, up until i needed to upgrade my operating system to windows xp pro (from xp home edition). i backed up everything onto dvds, proceeded to install the new os (even gave my music it's own partition, now it feels all special and lovely and whatnot ), and reloaded itunes, got my music back on like before. then, i proceeded to install my ipod software, got the latest updates (version 1.1.1 for ipod video), and this is where i ran into problems.
prior to using itunes to install my music, i noticed a few glitches with version 1.1.1 of the ipod updater. some of my music files would show the correct artwork when normally playing the music, but if i cycled through to the larger picture of the album artwork, almost every item on my ipod showed a picture of a podcast i am subscribed to. seeing i've spent hours putting in correct artwork for thousands of songs, this irked me.
after getting all my music straight on my computer and made any changes i needed to make, i hooked my ipod up and updated with itunes. due to the new installation of windows, it had to wipe everything, and then redownload everything to my ipod.
i then noticed that not only my artwork was still screwy, but my purchased music didn't play any longer either. all of the purchased songs and videos skip through after about a couple seconds, but i did notice it did increase my play counts upon further updates. the songs play fine on my computer, no issues. and i have tried the deauthorize/reauthorize process as well, with no success.
after researching this issue a bit, i decided to follow the 5 r's. even the "restore" r, and then reloaded everything back on my ipod. now, my artwork is back like normal, which i am happy about. however, purchased music still has the same behavior. even gave the deauthorize/reauthorize process another whirl. while i could easily burn those songs to a cd and then rip them to mp3 to make them play, this still wouldn't fix my purchased video issues, leaving me right back at square one.
oh, and i also downloaded the free song of the week to see if downloading something new would help it out. nope.
i also downloaded anapod explorer to see if that would give any light onto the situation. it shows the purchased files are on my ipod, but when i disconnect from the program, it tells me "you must download a file from iTMS in order to play protected music," a step which i had already done with the free song of the week.
i'm just wondering if i should try downgrading my ipod firmware, if anyone has had the same problems, or if anyone could offer any helpful advice? i would greatly appreciate it!
hp pavilion zv5405us Windows XP Pro recently upgraded to xp pro, 4/1/2006

"oh, and i also downloaded the free song of the week to see if downloading something new would help it out. nope."
Into a new user account with a separate iTunes library? That's the idea.
1. Deauthorize the computer.
2. Create a new user in the system.
3. Download the free song of the week from the iTMS in the new user account.
4. Play the song in that user account to authorize again.
5. Restore the iPod (using the iPod updater) in the new user account.
6. Sync just the free song of the week and see if it plays on the iPod.
If it does, you appear to have a corrupted iTunes library file, and you should recreate the iTunes library file in your normal user account, and then sync your music back to the iPod and all should be well.
The following articles will help you.
Authorization and Deauthorization.
How to create a new user account in Windows.
How to restore the iPod.
How to recreate your iTunes library.

Movies won't play on ipod touch.

I tried to download 'Pirates of the caribbean: The curse of the black pearl' on itunes and my dad shut down the computer prior to it's completion. Somehow I managed to retrive the video and finished the download.
However, when I placed the movie onto my ipod touch and tried to play it a window popped up saying 'This movie could not be played'. I asked around, and discovered that the video was in a protected mode and that I needed to change the 'Kind' for it to play. I downloaded TuneBite in the hope that they would fix my problem, but they only converted 60 seconds of the movie before it was demanded that I pay at least $50.
It feels like everything that could have gone wrong did and I am at the very end of what I assure you is a short fuse. How can i make the movie work? I DO NOT WANT TO PAY ANYTHING!

You downloaded the movie from the iTunes store? Then you already paid for it and can download it again. You can report the download problem in iTunes and they should allow the redownload.
If you downloaded it from elsewhere (and it is -- excuse the pun -- pirated), then we cannot tell you of the many software programs to convert it for iPod touch.
-fred

Videos won't play on iPod touch?

So, I have two iPod touch, 4th gen and 5th gen, I recently downloaded some videos outside of iTunes, they will sync onto my 5th gen iPod and play just fine, but when I try to sync them onto my 4th gen iPod it say's "I't cannot be played on this iPod". Why? It's an MPEG-4 file and I have plenty of space on my iPod. I've tried resetting it. Everything, why is this? And does anyone know how I can play them on my iPod touch 4th generation?

Maybe here:
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
However, I looked a the specs for the 4G and 5G and they both say they play the same video formats.
All I can suggest is the stand at fixes
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Desperate! Bought Music won't play on ipod mini

My ipod won't sync any bought music with my itunes. It gives an error message " A new ipod sofware version 1.4.1 is available for the ipod. Would you like to download?". Click yes. Download...
Fire up ipod updater 2004-04-28 & it tells me no update is required.
I restored & still nothing.
Am I doing something wrong??
I'm sick of listening to old tunes.. please help!!!!

A couple of things you might try, first look on the iPod in the About menu and see what version the iPod thinks it has, and also, make sure you can play the songs back in iTunes on the computer.
12" PB, Mac Mini (x2), G3 iMac (x3), G4 iMac, G5 iMac, Centris 610, SE30, Mac+ Mac OS X (10.4.4) 3G iPod, iPod shuffle, iPod nano

Purchased music won't play on ipod! Help!

Hi,
I've posted this before, but not found a good response that solves the problem. Thought I'd try again - any help would be appreciated.
My original ipod died just b/4 the warranty expired, so I got a new one from the apple store. Now, my ipod will not always play music I've purchased from the itunes store. There are two "fixes" I've found for this. The first is to plug my ipod into my computer and let it update. This seems to restore the files (?) but only works for a day or two, then the ipod skips right over the purchased files. The song file info (artist, song title, album, etc...) pops up on the screen for a second or two, but then goes right to the next file.
A better fix was to drag the "itunes music" folder from the finder into the library view of itunes on my desktop. This seemed to be a better "update" and worked for several months, but I recently noticed that once again, my ipod is simply skipping over any purchased music.
As you can imagine, this is quite frustrating, and also, since I've purchased a fair amount of music from itunes that I can't reliably listen to, very expensive!
I've noticed that in my "itunes music" folder in the finder of my computer any purchased music has the file extension ".m4p" whereas any music that I have ripped from a CD that I already owned has the file extension ".m4a". Is it possible that this has something to do with it?
My guess is that because I'm on my second ipod, the songs are protected somehow so that they "lock" after a certain amount of time if the file doesn't recognize the ipod device? Does this make sense? Does apple protect these files so that you can't permanently share them with other peoples' ipods? That would seem to be a fair thing, but I can't listen to them on my own ipod! I've been to the local apple store several times, and they have no idea what's going on.
I have a mac G4, and a 5th gen ipod (20G). All the software updates are current.
Again, any help would be appreciated.

"oh, and i also downloaded the free song of the week to see if downloading something new would help it out. nope."
Into a new user account with a separate iTunes library? That's the idea.
1. Deauthorize the computer.
2. Create a new user in the system.
3. Download the free song of the week from the iTMS in the new user account.
4. Play the song in that user account to authorize again.
5. Restore the iPod (using the iPod updater) in the new user account.
6. Sync just the free song of the week and see if it plays on the iPod.
If it does, you appear to have a corrupted iTunes library file, and you should recreate the iTunes library file in your normal user account, and then sync your music back to the iPod and all should be well.
The following articles will help you.
Authorization and Deauthorization.
How to create a new user account in Windows.
How to restore the iPod.
How to recreate your iTunes library.

Music Won't Sync to Ipod Touch 3rd gen

I bought a song called "No Surrender" By skillet today. It played as it should until I synced it later today.
After I synced it, I couldn't play it on my ipod anymore.

What does i couldn't play it anymore mean?
Does it just doesnt do anything when you select the song?
Does it give an error playing the song`?

Why did my Bose Docking Station stop playing my iPod Touch?

Yesterday my iPods both Touch and the oldMy Bose Docking Station won't play my iPod Touch and the much older version with the click wheel both played when placed my my Bose Docking Station. Today neither one will play. Any ideas?

- Try resetting the Bose dock
- Inspect the dock connectors on the iPod and the dock for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset the Classic. I do not know how to do that.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Music Plays on iPod Touch won't update to iTunes 10.5

number of music plays on ipod touch won't update to itunes 10.5

Unfortunately, I do not have a solution to this problem; however, I am experiencing the same thing. However, my iPod Touch is new. It will not play any of the DRM-protected content that I purchased previously; however, it will allow me to purchase content with my Apple account, so it is certainly "authorized," as it were. I guess I will try to reset it, but I doubt it will work.

When I play either music or movies on my ipod touch it stops every few seconds and I have to restart the song/film. AT the same time, it won't hold a volume contol. It jumps louder or softer, or simply jams on either very low or maximum volume. Help

When I play either music or movies on my ipod touch it stops every few seconds and I have to restart the song/film. Also, it won't hold a volume contol. It jumps louder or softer, or simply jams on either very low or maximum volume. Help?

No one here is going to do anything about it. Send feedback to Apple.
http://www.apple.com/feedback/ipad.html
Basic troubleshooting steps.
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 

My music won't play on my ipod classic 160GB and it skips songs can anyone help me?

My ipod classic 160GB won't play my music there is sound coming from it but the music won't play and it skips songs as well does anyone now how to fix that?

Have you checked if your Earphones are working?
Do you get the Music menu after the reset? (what is display on the Screen? song playing)
Normally if you Reset the iPod, it will turn the shuffle mode off, but do check under setting that shuffle mode is off.

Music won't play on iPod Touch.

Similar Messages

Maybe you are looking for