Music wont play i dont know why
When i press the play button for my music that has been bought and just the other day i was able to play it it will not work. also my music app that plays music is not working. it is only my speaker for music that is not working becuase the music will play if i listen with headphones. i am able to listen to voice recordings on speaker and it comes out clear. I did not drop my phone in wanter. I do not understand why it wont play please help
Have you checked the volume button? It might be physically stuck. To determine whether a hardware repair is needed, you need to follow these steps:
1. Try doing a hard reset:
Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears.
After that: test the device to see whether the issue is solved.
2. If the issue is not solved, you should backup the device and restore it as new.
In that case, use: http://support.apple.com/kb/HT4137
NB: set up as a NEW device because a software issue will be in the backup.
If the issue persists after restoring as new, you should offer the device for service.
If you get specific error messages/codes in iTunes when updating/restoring, check this: http://support.apple.com/kb/ts3694 for causes and solutions
Good luck
Stijn
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