Musicmatch Jukebox 10/Compatibility with Zen X

I am attempting to use Musicmatch Jukebox 0 to load my music files to the Zen Xtra. It is not recognizing my player. When I click on "Portable Device" it brings up the "Portable Device Manager" and a message that a "plug-in" may be necessary. When I click on "add plug-in" nothing happens. It is my understanding and it also states in Jukebox "Help" that no "plug-in" is necessary , that the Zen Xtra is already compatible. I've searched the FAQ's, and support solution data base but can't find anything covering this issue. Has anyone experienced this same problem? Musicmatch is my first choice for loading my player, so I have not attempted to use Windows Media Player 0 yet. Thanks for any guidance you can provide.

I can add to that.
MMJB Plus is needed to install the plug ins so if the original poster is using the freeware version, the portable plug in will not work.
However, even making it work ... MMJB as does the WinAmp plug in, really is a poor solution. I think about the same as the WMP solution -- very slow in doing anything effecti've. MMJB needs to read the Zen library to create a new library and that can be time consuming. As well track transfers come from an acti've Playlist in MMJB from the library on the hard dri've. An Extra step above what MediaSource, NomadExplorer or Notmad need.
And there is the issue of tags which has been there all along as a problem. MusicMatch has said they have fixed this and sometimes it works but for me all the other issues make it a non starter to manage my JB3 (which will act the same as any Zen).
jake

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