Must connect to iTunes
I recently reset my iPod Touch because it was getting "sluggish." I did this once before without any problems. This time after waiting for the reset, a picture appeared on the screen indicating I must connect to iTunes. I could not use the iPod until I did this. Fortunately I was at home and connected. It recognized my iPod and everything appears to be working fine. But I noticed the name of my iPod had changed. Instead of "Jim's iPod" is was "iPod Touch."
What happened? Also, if I was not at home is there anyway I could have used the iPod or would I have been stuck until I was able to connect to my PC? Any help/understanding you can provide will be appreciated. Thanks
Jim
From your last post, it doesn't look like your iPod is in recovery mode. A reset don't require you to connect to the computer. I have done resets with my iPod touch and it never ask me to connect to my computer for it to be functional. But one thing is clear, if you see the connect to iTunes picture on your iPod there's nothing you can do until you have a computer with iTunes installed to connect it to your iPod. I know I didn't fully ask your question about what really happened to your iPod as I wasn't there when this happened. But if everything is there and your iPod is back to functioning in full speed then there nothing for you to worry about.
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Delete the FB app. It ***** anyway. LOL
Seriously, obviously the FB app is causing havoc on your phone. Delete it.
Then back up your phone to iTunes.
Make sure the FB app is not checked in iTunes so it won't go back on your device.
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I tried to update my ipad through wifi and followed the steps. It says that update is complete however i must connect to itunes and restore the updates but itines says i dont have permission to do so. KIndly assist on the stages to follow. Screen is black ad i unable to work on it.
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BanziHello Mayanii,
This display and behavior indicates that the iPad is in recovery mode and must be restored.
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT1808
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my younger brother recently got an ipod touch. since he has had it i have used my apple id to download apps for him; the ipod was never connected via wire to a computer. he has forgotten his password and the ipod is saying i must connect to itunes but i know it needs to be connected to an itunes used previously..there is no itunes used previously in this case. what must i do to reset the ipod to factory settings? thanks
If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
A Complete Guide to Recover Your iDevice if You Forget Your Passcode
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake
and Home buttons at the same time. When the device turns off, release the Sleep/Wake
and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device.
The device should turn on. Note: If you see the screen pictured below, let the device
charge for at least ten minutes to ensure that the battery has some charge, and then
start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button.
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
I cant use my iphone because I'm getting the error message that I must connect to Itunes and when I do it says the only option I have is to restore my phone.
Try using RecBoot or TinyUmbrella to kick it out of Recovery mode.
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My ipad is disabled and says I need to connect to itunes. When I connect to itunes it says I need to enter a passcode on my ipad however there is no place to enter as passcode. The screen is locked.
You need to restore using Recovery Mode. You can read about it here.
http://support.apple.com/kb/ht4097 -
Se picture from screen.
This is an old thread. Here is the answer. Open iTunes on computer. Then connect iPhone to computer. Then hold both Home and Power buttons until iTunes recognizes iPhone in Recovery Mode. This usually takes about 20 seconds of holding both buttons. Restore the iPhone Firmware.
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Traveling and my nano says "must connect to iTunes to restore"
Could a loss of battery have caused this and is there anyway to get my unsynced content back? Specifically recorded video
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary. -
I dont understand what to as i am not able to change my password on itunes it has locked me up
Read the article you linked
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I'm really getting tired of this. I thought with iOS5 the emphasis on the iphone becoming more stand-alone was on, well, actually becoming more stand-alone!
I live in both Thailand and Australia. We came back to Australia recently and changed both of our phones under warranty. No problems there. We both have apple store purchased, unlocked phones. They are iPhone 4's, not 4S. Prior to changing the phones both worked in Thailand on various Thai carriers (true, 123, dtac), and both worked in Australia on vodafone and Helstra.
When they were changed under warranty the replacement phones were only iOS4.x.x. In store, I put my sim in and I get the "connect this phone to iTunes" message. I got him to activate it. My wife needed a new sim which he couldn't help us with, so we put my sim in her phone and activated it as well.
We then went to a vodafone reseller and got a new microsim for her. Put it in her phone and straight away we get the "connect this phone to iTunes" message again. We went back to the Apple store and although he just re-activated it, the point was lost. I don't want to have to do this for every sim we put in the phone. My wife and I both use vodafone, what's the difference between her sim and mine? The phone's firmware is unlocked, so there should be no authentication required...
Moving along to the REAL problem.
I then came home I upped them to 5.0.x. Then I restored the phones using the backup I created the night before.
Now my wife had a need to go back to Thailand on short notice. She has not taken any computer with her, just her iPhone, her Australian and Thailand sims. She landed in Phuket and before her connecting flight to her hometown she put in the Thailand sim. She gets the message she must connect to itunes to go forward. I'm sorry, but this is utter BS. She is now home for a couple of weeks with a phone she cannot use. She is in a town that doesn't have great internet, and she doesn't have ready access to a computer to connect to iTunes to re-activate the phone.
I am guessing that every time I go to a NEW country (or even carrier within the same country), I have to do the following:
I have to buy a new sim for the phone,
I have to take my laptop,
I have to get my laptop connected to the internet (and tethering is now out of the question since the phone is kaput),
hope the internet connection I am using has all required ports open for iTunes validation,
plug my phone into the laptop and allow it to re-activate.
I'll say it again, this is total and utter BS. It's MY phone, I bought it unlocked for a reason, and Apple are locking us out of it. ***?
Now she has to make a special trip to a major town to go to an Apple reseller to get her phone reactivated. Or I suppose, she can ask someone in her town to download the iTunes virus onto one of their windows boxes and reactivate through that internet connection.
Is there NO OTHER WAY???
I'm sorry for venting here, but I have been stung in nearly every country I have been because of Apple. Being locked out of my phone for days at a time. Why isn't the authentication information stored in the iPhone backup? Does this mean it's going to happen when I revisit everywhere I've been? This is beyond frustrating.
I ask again, politely; is there any other way? (please do't say buy a new non-Apple phone <G>)I have just spent the last hour on the phone to Apple Care. Admittedly, they are working hard to fix the problem, and it turns out the nong who replaced our phones has recorded wrong serial numbers for the phones. As a result, the iphones we have don't match the iphones apple think we have.
Hence when I upgraded them to iOS5, they were upgraded against what IS in their database, 2x iphone 4's locked to the Optus network. So our phones are locked.
The irony of this problem, we are currently using Vodafone sims in both phones! Vodafone is not an Optus reseller.
Now our problem is escallated to the activations team who have to record the correct serial numbers for the phones. This is probably going to involve a trip to an Apple store for them to verify. Once the database correctly reflects the phones we physically have, we can download the unlocked firmware and restore them once again. -
how to download new version of ios 5.0 in my ipod ? i cant download new apps and i cant connect to itunes store.?
Only with iOS5 or later you can update/upgrade directly from the iPod/iPhone.
When your version of iOS is lower than 5, you must connect to iTunes and then update.
It is best when you update iTunes to the latest version first.
Lex -
My Ipod is disabled for the wrong password can't connect to itunes
My daughter has forgotten her password to get into her ipod touch, it is now disabled and says we must connect to Itunes. However I do not have the original laptop her ipod was synced to, and upon reregistering it does not connect to itunes and says I must enter a password for the ipod before it will connect. Not real sure what to do now? I called support but they want 29.99 to have a 1x support session. Does anyone know what I can do to unlock this ipod??? Please
Place the iPod in Recovery mode and connect to your computer and restore via iTunes. If you do not have a backup. you have to restore to factory defaults/new iPod.
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Ipod touch says it is disabled and connect to iTunes
My daughters Ipod Touch was dead and needed recharged. We recharged and when we turned it on it says Ipod disabled must connect to iTunes. We did this and nothing happened.
THe Ipod Touch is locked up on that screen.
Help..........DirkRestore, if iTunes will let you. Everything except the password will be restored. Connect via cable to the computer that you use for sync. Be forewarned that it takes a long time. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
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HT1766 how to totally reset iPad when it says disabled connect to iTunes
my son got an ipad. it was never connected to my computer. he made a 4 digit password to lock and unlock. but when he changed the 4 digit number, after so many times of putting wrong number in, the screen on ipad says Ipad is disabled, connect to itunes. so I connected to my computer, it NOW SAYS on computer after I plug in, Itunes cannot connect to the ipad because the ipad is locked. you must enter your passcode on the ipad to connect to itunes....
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