"Must Restart Computer?"
Last night I was on my iBook G4. Suddenly, a transparent grey box appeared and in 4 or 5 different languages (freezes up the whole system), it said that I must restart the computer by holding down the power button for a few seconds. I did that.
When I powered back up, a white screen appeared instructing me to either type "Shut-down" or something else that I can't remember at this time and then to hit RETURN.
Now, the computer won't even turn on! I tried removing the battery and when I try to start up again, I do hear the "turn on sound", but the desktop only displays for a few seconds before that grey box appears again telling me to restart.
So now after removing the battery a few things usually happen:
1. I can't start the computer at all
2. The computer turns on, but only for a few seconds before the bos appears
3. I hear the "turn on sound", but nothing appears on the screen.
Anyone out there have any idea what this is and how to fix it?
Any help is GREATLY APPRECIATED!
stones3131, Welcome to the discussion area!
FYI, this area is for the iBook G3 clamshell.
Since you have an iBook G4 you will probably want to post future questions in the iBook G4 discussion area.
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Currently running Mozilla 3.6.8 and have been unable to install any updated versions. Getting error message 'need to restart computer to install an earlier version'. Restart, shut down does nothing for the issue. Now all the way up to 4.0.(4) and getting the same error message. Down load works fine, then will not install. Tried shut down of firewall and no go.
Welcome To Discussions sylviadlex!
And Merry Christmas!
Mac OS X Versions 10.1, 10.2, 10.3, 10.4, and 10.5, are complete system upgrades that must be purchased.
Once an OS has been installed, the point upgrades, such as 10.1.x to 10.1.5 (Final) 10.2.x to 10.2.8 (Final), 10.3.x to 10.3.9 (Final), 10.4.x to 10.4.11 (Pending), and 10.5.x to 10.5.1 (Pending), can be downloaded for free.
Tiger is available for purchase at The Apple Store (U.S.).
If your Mac meets the Leopard System Requirements. Leopard 10.5.x, can also be purchased at The Apple Store (U.S.).
If you know what to look for, a Full Retail Version, of the Tiger Install DVD, can also be purchased, sometimes less expensively, at some online Apple retailers, Amazon, eBay, FastMac, HardCore Mac, AllMac, etc.
As you have discovered, be sure not to purchase grey, upgrade or machine specific CDs or DVDs.
The discs should look exactly like the images in the above links, and not say Upgrade, CPU Drop-in DVD, or "This software is part of a hardware bundle purchase - not to be sold seperately." on them.
Additional info in these links.
Using OS X Install CDs/DVDs On Multiple Macs
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Caveat Emptor!
If any are presently available, examine these items very carefully, and if in doubt, ask questions of the seller before purchase!
Tiger On eBay
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Shop Carefully, Examine All Documentation, And I Wish You Success!
ali b -
Must restart computer in order to print. What's going on?
I have a Win7 machine. I've used the AirPrintInstaller and my attached, shared printer is now seen by my IPhone when the computer is turned on. Printer is a Samsung laser printer attached to the computer via USB.
If I print an email to the printer from the Iphone, sometimes it will print immediately. However, subsequent prints from other emails get stored somewhere and will only print out if the entire computer is restarted.
At other times, even the first email print request sent out to the printer is stored and it won't print out until the computer is restarted.
When I open the printer, the actual printer cue shows no documents in it...even though documents will print if the computer is restarted.
So I'm stumped. Why this disconnect? Can someone please help? Thanks.
Message was edited by: Birdman747I have a Win7 machine. I've used the AirPrintInstaller and my attached, shared printer is now seen by my IPhone when the computer is turned on. Printer is a Samsung laser printer attached to the computer via USB.
If I print an email to the printer from the Iphone, sometimes it will print immediately. However, subsequent prints from other emails get stored somewhere and will only print out if the entire computer is restarted.
At other times, even the first email print request sent out to the printer is stored and it won't print out until the computer is restarted.
When I open the printer, the actual printer cue shows no documents in it...even though documents will print if the computer is restarted.
So I'm stumped. Why this disconnect? Can someone please help? Thanks.
Message was edited by: Birdman747 -
Must restart computer when opening Mail
When I open the Mail aplication I receive this message:
" You need to restart your computer. Hold down the power button for several seconds or press the restart button".
I don't know if it is related, but the adress book seems to show no data.
Any idea of what's happening? Many thanks.Hello Again oficinadosite!
As I Also Replied, in your Duplicate Topic,
What you are experiencing is a OS X Kernel Panic.
Exactly which model Mac G5 is it?
What size is the Hard Drive, and how much space is available?
How much RAM is installed, and is it original or added?
What peripherals do you have connected to the Mac?
Is when you open Mail, the only time this happens?
Are there any programs or applications, that are set to load at Startup?
What happened shortly before this issue originated.
Did you make any changes, like upgrading the system, update or install any applications or programs, new hardware or peripherals, etc?
Have there been any unusual occurences, like freezes, crashes, power outages, etc?
Are you able to startup from the system install disc, to run Repair Disk?
Have you run Repair Permissions?
Advise if you need instructions, to perform these procedures.
You may find use helpful tips in this document Resolving Kernel Panics, authored by Dr Smoke.
ali b -
Upgraded to Lion and when the computer wakes from sleep it is incredibly sluggish. Takes 1-2 minutes to switch between applications, typing is very slow, etc. Only thing that cures it is restarting the Mac. Is this something others have experienced and can it be fixed?
I have that problem on my Mac mini. The mini becomes so dysfunctional as to be unusable after it's been idle for a while. Even DVDs won't mount (or eject) without a reboot. <edited by host>. It's disgraceful. Apple should be ashamed of this Lion release, it clearly isn't ready.
I don't think there is anything you can do short of re-installing Snow Leopard until Apple releases enough bug-fix updates to fix the Lion mess. In the mean time, just hope that Lion doesn't eat your Mac, especially if it's a mini. -
i have close firefox and tried to log on again i get a box saying firefox is already running, i must close this session before i can log on again confused i don't see the program running in the task manager confused again says i must restart computer in order to log on again. i close firefox by accident seems like this could be resolved easier. vs. restarting computer confused help shows something like firefox exe. confused
Try to run the Firefox program once as Administrator (right-click: Run as Administrator).
If that doesn't solve the problem then remove the Firefox program folder to do a clean reinstall.
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
After download of Firefox 18, computer completes restart, computer comes back up but no Firefox.
I downloaded the Firefox 18 update. Computer goes to restart, completes restart but no Firefox.
There is no longer an icon on the desktop. I have tried doing an uninstall through the Control Panel, I get a message that says I must restart computer, I do the restart and no Firefox anywhere. I tried to just delete the program by going into the Program Folder and it won't delete.
I tried to do fresh downloads over 10 times and no luck! What should I do now?Do a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.
*(32 bit Windows) C:\Program Files\Mozilla Firefox\
*(64 bit Windows) C:\Program Files (x86)\Mozilla Firefox\
*http://kb.mozillazine.org/Installation_directory
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 18.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
Need help with MacBook. "You must restart your computer..."
So I just got a new MBP 13" back in April. Then a few weeks ago, I started getting these "You must restart" crashes out of nowhere. They weren't really specific to any task I was doing, but I noticed it happened most either while browsing the internet, or directly when opening the lid after it slept over night. It was just a bunch of random Kernal Panics that didn't really point to one specific thing. I suspected Google Chrome, but after an uninstall (deleting complete Chrome folder) and reinstall, still happened. Then just removed Chrome altogether and went to Safari, still happened.
Went to the genius bar and they did a few things that didn't work and said that they wanted to do a fresh install next. I hadn't backed up my system, so I bought an external, picked up my MBP, and took it home and did it my self. I backed up, then did a full reformat of the hard drive and did a fresh install of Lion. Restored my stuff from my backup. All was well for almost 2 days. Then bam, it happens again.
So I thought maybe I may have restored whatever software problem was there before I reformatted? But then I decided to test the RAM I put in it. About a week after I bought the MBP, I upgraded to 8GB. Got it from Newegg. Here is the specific RAM I got: http://www.newegg.com/Product/Produc...82E16820233215. Did a memtest over night, passed! But was still getting the problem. So I took the RAM out and put the factory RAM back in, and the problem hasn't happened since. And it's been about 5 days. Before, it was happening everyday, sometimes up to 3 times a day.
So I guess it's safe to assume that the RAM was the issue? Even though it passed the memtest? Only thing is, how do I go about getting them to warranty it? What do I tell them? Do you guys think that was even the problem or do you think it will happen again?
I can't get the apple hardware test to work. First, my computer shipped with no DVD's, so it has to use the internet. When it tells me to select my wireless network, my network isn't even showing up on the list. I tried typing it in manually and that didn't work either. Tried rebooting my router. Didn't work. So I tried using MyWi from my iPhone and that showed up immediately. But after it connected, it did nothing. It just displayed the grey spinning globe. Then gave me an error "apple.com/support -1005D" which gives me absolutely nothing when I search it.
The weird part is that when I'm using the computer normally, it connects to my network immediately upon booting. Why is the internet retore function not able to see my network?
I remember when I was trying to do the fresh install, my network wasn't showing up immediately either. It took about a minute to show up, while all my neighbors' networks were showing immediately. It also takes a long time for my Mac to see my Windows PC's on the network after it boots or wakes from sleep.
Here are some of the Kernel Panic reports:
"Interval Since Last Panic Report: 124573 sec
Panics Since Last Report: 4
Anonymous UUID: 170F68EE-C873-41B6-BBCF-EFEA6EF64179
Fri Aug 31 14:50:18 2012
panic(cpu 3 caller 0xffffff80002c473a): Kernel trap at 0xffffff8000292dc0, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff8408084a90, CR3: 0x0000000069057043, CR4: 0x00000000000606e0
RAX: 0xffffff8007fbeb68, RBX: 0xffffff800804b4d8, RCX: 0xffffff8408084a90, RDX: 0xffffff80008bc820
RSP: 0xffffff80f02c3cf0, RBP: 0xffffff80f02c3d10, RSI: 0x0000000000000001, RDI: 0xffffff800804b4d8
R8: 0x0000000000000001, R9: 0xffffff8013513aa8, R10: 0x0000000000000000, R11: 0xffffff80002da800
R12: 0xffffff8007f20558, R13: 0x0000000000000000, R14: 0xffffff800804b4d8, R15: 0xffffff80008bc740
RFL: 0x0000000000010202, RIP: 0xffffff8000292dc0, CS: 0x0000000000000008, SS: 0x0000000000000000
CR2: 0xffffff8408084a90, Error code: 0x0000000000000002, Faulting CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff80f02c39a0 : 0xffffff8000220792
0xffffff80f02c3a20 : 0xffffff80002c473a
0xffffff80f02c3bd0 : 0xffffff80002da0cd
0xffffff80f02c3bf0 : 0xffffff8000292dc0
0xffffff80f02c3d10 : 0xffffff8000294e69
0xffffff80f02c3d40 : 0xffffff80002825c1
0xffffff80f02c3dc0 : 0xffffff800026d220
0xffffff80f02c3f40 : 0xffffff80002c3fbb
0xffffff80f02c3fb0 : 0xffffff80002d9ff1
BSD process name corresponding to current thread: Google Chrome
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 200157839921
last loaded kext at 153113231450: com.apple.filesystems.smbfs 1.7.2 (addr 0xffffff7f80844000, size 241664)
loaded kexts:
com.paceap.kext.pacesupport.snowleopard 5.8
com.waves.driver.soundgrid 2.0.0
com.Cycling74.driver.Soundflower 1.6.2
com.digidesign.iokit.DigiDal 10.1.3f53
com.apple.filesystems.smbfs 1.7.2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleHDAHardwareConfigDriver 2.2.0f3
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.AppleMikeyDriver 2.2.0f3
com.apple.driver.AppleHDA 2.2.0f3
com.apple.driver.AppleIntelHD3000Graphics 7.1.8
com.apple.driver.AppleTyMCEDriver 1.0.2d2
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com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleSMCPDRC 5.0.0d0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.5f11
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.AudioIPCDriver 1.2.2
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d0
com.apple.driver.AppleMuxControl 3.0.16
com.apple.driver.AppleLPC 1.5.8
com.apple.driver.AppleBacklight 170.1.9
com.apple.driver.AppleUSBTCButtons 225.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.5f11
com.apple.driver.AppleUSBTCKeyEventDriver 225.2
com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.driver.AppleIRController 312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.0.3
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AirPort.Brcm4331 530.4.20
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleSDXC 1.2.0
com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8
com.apple.driver.AppleAHCIPort 2.3.0
com.apple.driver.AppleUSBEHCI 4.5.8
com.apple.driver.AppleUSBUHCI 4.4.5
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.8
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 193.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.3
com.apple.driver.AppleIntelCPUPowerManagement 193.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.2.0f3
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.driver.AppleHDAController 2.2.0f3
com.apple.iokit.IOHDAFamily 2.2.0f3
com.apple.iokit.IOAudioFamily 1.8.6fc17
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleSMC 3.1.3d8
com.apple.driver.IOPlatformPluginLegacy 5.0.0d0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.driver.IOPlatformPluginFamily 5.1.0d17
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.2
com.apple.driver.AppleIntelSNBGraphicsFB 7.1.8
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.driver.AppleFileSystemDriver 13
com.apple.driver.AppleThunderboltDPInAdapter 1.8.2
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.2
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.5f11
com.apple.iokit.IOBluetoothFamily 4.0.5f11
com.apple.driver.AppleUSBMultitouch 227.1
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 4.5.8
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.0
com.apple.driver.AppleThunderboltNHI 1.5.5
com.apple.iokit.IOThunderboltFamily 2.0.0
com.apple.iokit.IOUSBUserClient 4.5.8
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 4.5.8
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.5
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331.6
com.apple.iokit.IOStorageFamily 1.7.1
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.4
Unable to gather system configuration information.Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 1.68f98
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341344758334D314131333333433920
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341344758334D314131333333433920
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.198.4.20)
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7"
Interval Since Last Panic Report: 24737 sec
Panics Since Last Report: 1
Anonymous UUID: 170F68EE-C873-41B6-BBCF-EFEA6EF64179
Sun Sep 2 11:02:04 2012
panic(cpu 0 caller 0xffffff80002c473a): Kernel trap at 0xffffff8000291966, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff8408069d0c, CR3: 0x0000000000100000, CR4: 0x00000000000606e0
RAX: 0x0000000074800000, RBX: 0x0000000000000029, RCX: 0x00000000000042ed, RDX: 0x0000000074000000
RSP: 0xffffff80ef5e3840, RBP: 0xffffff80ef5e38f0, RSI: 0x0000000000000001, RDI: 0xffffff80d1c2b5d4
R8: 0x0000000000000008, R9: 0xffffff80ef5e37f0, R10: 0xffffff7f81aa1130, R11: 0x000000012b0f2900
R12: 0xffffff8408069cd0, R13: 0xffffff8000696de0, R14: 0xffffff80008bcb40, R15: 0x000000000017dcb5
RFL: 0x0000000000010003, RIP: 0xffffff8000291966, CS: 0x0000000000000008, SS: 0x0000000000000000
CR2: 0xffffff8408069d0c, Error code: 0x0000000000000000, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80ef5e34f0 : 0xffffff8000220792
0xffffff80ef5e3570 : 0xffffff80002c473a
0xffffff80ef5e3720 : 0xffffff80002da0cd
0xffffff80ef5e3740 : 0xffffff8000291966
0xffffff80ef5e38f0 : 0xffffff8000617794
0xffffff80ef5e3c40 : 0xffffff80002cc768
0xffffff80ef5e3c60 : 0xffffff80002bb119
0xffffff80ef5e3cf0 : 0xffffff80002cc589
0xffffff80ef5e3d50 : 0xffffff7f81acbbad
0xffffff80ef5e3d80 : 0xffffff7f81acf220
0xffffff80ef5e3da0 : 0xffffff800064e800
0xffffff80ef5e3de0 : 0xffffff80006678a9
0xffffff80ef5e3e20 : 0xffffff800062e5e6
0xffffff80ef5e3e70 : 0xffffff8000635a0d
0xffffff80ef5e3eb0 : 0xffffff800062b664
0xffffff80ef5e3ef0 : 0xffffff800062b80b
0xffffff80ef5e3f30 : 0xffffff800063b330
0xffffff80ef5e3f70 : 0xffffff800063b1d4
0xffffff80ef5e3fb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.driver.AppleACPIPlatform(1.5)[BA70CBE6-1F7C-3374-A30F-F6BF00DAB521]@0 xffffff7f81ac2000->0xffffff7f81b19fff
dependency: com.apple.iokit.IOACPIFamily(1.4)[A87503EC-9C34-3613-9A86-7296B23BC344]@0xfffff f7f80822000
dependency: com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffff ff7f808d5000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 24816756331457
last loaded kext at 135997606362: com.apple.driver.AppleProfileTimestampAction 85.2 (addr 0xffffff7f80b26000, size 16384)
last unloaded kext at 274799488699: com.apple.driver.AppleUSBUHCI 4.4.5 (addr 0xffffff7f80ae7000, size 65536)
loaded kexts:
com.paceap.kext.pacesupport.snowleopard 5.8
com.waves.driver.soundgrid 2.0.0
com.Cycling74.driver.Soundflower 1.6.2
com.digidesign.iokit.DigiDal 10.1.3f53
com.apple.driver.AppleIntelProfile 85.2
com.apple.filesystems.smbfs 1.7.2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.AppleMikeyDriver 2.2.0f3
com.apple.driver.AppleHDA 2.2.0f3
com.apple.driver.AGPM 100.12.42
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleIntelHD3000Graphics 7.1.8
com.apple.driver.AppleSMCPDRC 5.0.0d0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.iokit.IOBluetoothSerialManager 4.0.5f11
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.2
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d0
com.apple.driver.AppleLPC 1.5.8
com.apple.driver.AppleBacklight 170.1.9
com.apple.driver.AppleUSBTCButtons 225.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.5f11
com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.driver.AppleIRController 312
com.apple.iokit.SCSITaskUserClient 3.2.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.0.3
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AppleSDXC 1.2.0
com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AirPort.Brcm4331 530.4.20
com.apple.driver.AppleAHCIPort 2.3.0
com.apple.driver.AppleUSBEHCI 4.5.8
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.8
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 193.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.3
com.apple.driver.AppleIntelCPUPowerManagement 193.0.0
com.apple.driver.AppleProfileTimestampAction 85.2
com.apple.driver.AppleProfileThreadInfoAction 85.2
com.apple.driver.AppleProfileRegisterStateAction 85.2
com.apple.driver.AppleProfileReadCounterAction 85.2
com.apple.driver.AppleProfileKEventAction 85.2
com.apple.driver.AppleProfileCallstackAction 85.2
com.apple.iokit.AppleProfileFamily 85.2
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.2.0f3
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.driver.AppleHDAController 2.2.0f3
com.apple.iokit.IOHDAFamily 2.2.0f3
com.apple.iokit.IOAudioFamily 1.8.6fc17
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleSMC 3.1.3d8
com.apple.driver.IOPlatformPluginLegacy 5.0.0d0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.driver.IOPlatformPluginFamily 5.1.0d17
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.driver.AppleIntelSNBGraphicsFB 7.1.8
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.driver.AppleUSBBluetoothHCIController 4.0.5f11
com.apple.iokit.IOBluetoothFamily 4.0.5f11
com.apple.driver.AppleThunderboltDPInAdapter 1.8.2
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.2
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.4
com.apple.driver.AppleUSBMultitouch 227.1
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 4.5.8
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.0
com.apple.driver.AppleThunderboltNHI 1.5.5
com.apple.iokit.IOThunderboltFamily 2.0.0
com.apple.iokit.IOUSBUserClient 4.5.8
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 4.5.8
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.5
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331.6
com.apple.iokit.IOStorageFamily 1.7.1
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 1.68f98
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341344758334D314131333333433920
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341344758334D314131333333433920
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.198.4.20)
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3"
"Sun Sep 2 11:08:09 2012
panic(cpu 0 caller 0xffffff80002c473a): Kernel trap at 0xffffff8000293858, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff840804ccc8, CR3: 0x000000008196e054, CR4: 0x00000000000606e0
RAX: 0xffffff8007f95678, RBX: 0xffffff8007f2e5c8, RCX: 0xffffff80008bc8c0, RDX: 0x0000000000000270
RSP: 0xffffff80ef5b3d80, RBP: 0xffffff80ef5b3da0, RSI: 0xffffff800804bac0, RDI: 0xffffff80008bcb30
R8: 0xffffff840804ccDefinitely has to be the RAM. Reinstalled the Corsair 8GB Ram about 24 hours ago and the problem has already happened twice back to back, where as it hadn't happened for a week when I reinstalled the factory RAM. Here are the two new errors. The second one happened right after rebooting from the first crash. Still can't get AHT to run. Getting a -1006D error.
"Thu Sep 13 23:12:57 2012
panic(cpu 0 caller 0xffffff80002c473a): Kernel trap at 0xffffff8000292d8b, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffffc005e411f0, CR3: 0x00000000549db04f, CR4: 0x00000000000606e0
RAX: 0xffffffc005e411e8, RBX: 0xffffff800804d9a0, RCX: 0xffffff800ab0d640, RDX: 0xffffff80008bc820
RSP: 0xffffff80efed3d00, RBP: 0xffffff80efed3d20, RSI: 0xffffff8009ee7780, RDI: 0xffffff800804d9a0
R8: 0xffffff80008bc8d0, R9: 0xffffff8009757580, R10: 0xfffffe8059403440, R11: 0x000000000022864a
R12: 0xffffff800804d9a0, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0x000000000000001f
RFL: 0x0000000000010202, RIP: 0xffffff8000292d8b, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0xffffffc005e411f0, Error code: 0x0000000000000002, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80efed39b0 : 0xffffff8000220792
0xffffff80efed3a30 : 0xffffff80002c473a
0xffffff80efed3be0 : 0xffffff80002da0cd
0xffffff80efed3c00 : 0xffffff8000292d8b
0xffffff80efed3d20 : 0xffffff80002807b3
0xffffff80efed3d90 : 0xffffff8000281116
0xffffff80efed3dc0 : 0xffffff8000281494
0xffffff80efed3df0 : 0xffffff8000282206
0xffffff80efed3e20 : 0xffffff8000273d87
0xffffff80efed3f10 : 0xffffff8000274a3a
0xffffff80efed3f40 : 0xffffff8000547c02
0xffffff80efed3f60 : 0xffffff80005ccfe8
0xffffff80efed3fb0 : 0xffffff80002da5e9
BSD process name corresponding to current thread: Google Chrome He
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 23247177354249
last loaded kext at 4541081786167: com.apple.driver.AppleUSBCDC 4.1.17 (addr 0xffffff7f80818000, size 16384)
last unloaded kext at 4647563536520: com.apple.driver.AppleUSBCDC 4.1.17 (addr 0xffffff7f80818000, size 12288)
loaded kexts:
com.paceap.kext.pacesupport.snowleopard 5.9
com.waves.driver.soundgrid 2.0.0
com.Cycling74.driver.Soundflower 1.6.2
com.digidesign.iokit.DigiDal 10.1.3f53..."
Thu Sep 13 23:16:26 2012
panic(cpu 2 caller 0xffffff80002c473a): Kernel trap at 0xffffff8000293cf1, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffffc01ffb6528, CR3: 0x000000011a1ad078, CR4: 0x00000000000606e0
RAX: 0xffffffc01ffb6500, RBX: 0xffffff800804e2e8, RCX: 0xffffff8003e03a98, RDX: 0x0000000000000ed2
RSP: 0xffffff80ef5f3290, RBP: 0xffffff80ef5f32b0, RSI: 0x0000000023ae758e, RDI: 0xffffff800367e9e8
R8: 0xffffff80008bcaa0, R9: 0xffffff80080165a8, R10: 0xfffffe816b7feb30, R11: 0x000800000018970a
R12: 0xffffff80025fe000, R13: 0xffffff800804e2e8, R14: 0x00000000001013d2, R15: 0xffffff800367e9e8
RFL: 0x0000000000010246, RIP: 0xffffff8000293cf1, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0xffffffc01ffb6528, Error code: 0x0000000000000000, Faulting CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff80ef5f2f40 : 0xffffff8000220792
0xffffff80ef5f2fc0 : 0xffffff80002c473a
0xffffff80ef5f3170 : 0xffffff80002da0cd
0xffffff80ef5f3190 : 0xffffff8000293cf1
0xffffff80ef5f32b0 : 0xffffff8000293e5b
0xffffff80ef5f32d0 : 0xffffff80002943d6
0xffffff80ef5f3d10 : 0xffffff8000280825
0xffffff80ef5f3d80 : 0xffffff8000281116
0xffffff80ef5f3db0 : 0xffffff8000281494
0xffffff80ef5f3de0 : 0xffffff8000282206
0xffffff80ef5f3e10 : 0xffffff8000273d87
0xffffff80ef5f3f00 : 0xffffff8000274a3a
0xffffff80ef5f3f30 : 0xffffff8000547c02
0xffffff80ef5f3f50 : 0xffffff80005cd61b
0xffffff80ef5f3fb0 : 0xffffff80002daa13
BSD process name corresponding to current thread: mdworker
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 197025147712
last loaded kext at 52304942535: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f81876000, size 28672)
last unloaded kext at 192294063887: com.apple.driver.AppleUSBUHCI 4.4.5 (addr 0xffffff7f80ae7000, size 65536)
loaded kexts:
com.paceap.kext.pacesupport.snowleopard 5.9
com.waves.driver.soundgrid 2.0.0
com.Cycling74.driver.Soundflower 1.6.2
com.digidesign.iokit.DigiDal 10.1.3f53..." -
I cannot open Firefox on my system as a message opens that tells me I must close the session that is currently running. However, I have not opened it and it doesn't show anywhere on my computer that it is open. The error message tells me that I must restart my computer which I have to do to get past this point. Then it works fine after that. I have been using Firefox for about 5 months and it has happened about 6 times now. A bit frustrating I must say. Thank you for your assistance on this matter.
Open Task Manager and click on the Processes tab. Scroll down to "Firefox.exe" , click on that line and click on "End Process" button.
-
Did anyone else have a 'you must restart your computer' screen today?
I leave my imac on 24/7. This am, I switched from my wifes user profile to miine, checked my email, got done, closed mail, and was going to open my browser (firefox) and the screen dimmed (like before going to screen saver) and then a gray message box about 3" X 4" with the circular power icon image in light gray background came on in the center of the screen, saying "You must restart your computer-please hold down your power button until computer shuts down (paraphrased). Nothing was going to allow me to do anything else (no cursor movement with the mouse, esc did nothing)so I powered down, and let it restart. Seems ok, I just want to know if anyone else has ever seen or experienced this happening. What entity would facilitate this restart? Apple? My ISP? Some spyware?
OK....I used the 'maintenance' utility, and ran scripts, repaired permissions, etc. When my computer restarted, I went to my wifes profile, ran 'disk utility' to repair permissions on her profile. Then I opened her browser and cleared her data, ie search cache, website cache, everything except her logon data. When that was done, I went back to my profile, and opened the browser. I'm at that point now, and all seems to be well. But then it seemed well when this first occured. Any guesses as to why this happened or what might have caused it to happen? A program conflict? A visit to a data-mining webpage? I know that some will tell you (or me) that macs are supposedly immune to viral or malware attacks, but there also are those who will argue that it is impossible to protect any computer, even a mac, from all infections. So, part curiosity and part pessimism create a curiosity. Any input would help.
Thanks. -
Endless "You must restart your computer" loop caused by wireless?
System Version: Mac OS X 10.4.5 (8H14)
Kernel Version: Darwin 8.5.0
Machine Name: PowerBook G4 15"
Machine Model: PowerBook5,6
CPU Type: PowerPC G4 (1.2)
Number Of CPUs: 1
CPU Speed: 1.5 GHz
L2 Cache (per CPU): 512 KB
Memory: 1.5 GB
Bus Speed: 167 MHz
Boot ROM Version: 4.9.1f1
Network
Type: AirPort
Hardware: AirPort
BSD Device Name: en1
IPv4:
Configuration Method: DHCP
IPv6:
Configuration Method: Automatic
AppleTalk:
Configuration Method: Node
Proxies:
Proxy Configuration Method: Manual
ExcludeSimpleHostnames: 0
FTP Passive Mode: Yes
Auto Discovery Enabled: No
Ethernet:
Media Options:
Media Subtype: autoselect
Synopsis
Problem: Endless Black Box "You Must Restart You Computer..." loop
Cause: Printing certain documents (so far one specific pdf file and a text file) through the wireless network at school initiates the problem and then all wireless networks perpetuate the problem thereafter
Steps Taken: Unplugged wireless network - this allows me to log in
-Warning box about fatal crash appears but "Send Report" does not produce any data
-Restarting wireless after login causes no problems
-Waking computer from sleep with wireless enabled causes black box to reappear
-Permissions repair did not resolve anything
-A complete reinstall solved everything until the other day when printing initiated the problem again, after having successfully printed numerous documents wirelessly over the past month
Other strange things my computer does:
-Makes very quite chirping sound with every key stroke (except arrows)
-Usually sits at the grey startup screen with the spinning wheel for a long time and then speeds through login process
-Only restarts successfully every second time after a hard-restart (the first time it just sits there spinning endlessly)
More Details
Problem: Black box appears notifying me "You need to restart your computer" (Kernel panic I believe?) I restart my computer once, and it sits forever at the grey screen with the little wheel spinning. I hard-restart my computer a second time and it logs me in and then the black box reappears... and then the whole process starts over again..
Circumstances: I had this exact same problem occur about a month ago and it happened again under the exact same circumstances. I recently installed a Korean wireless router, some other foreigner had left behind, in my school here in Korea. The first time it happened I was trying to print PDF document wirelessly from my classroom and the black box appeared. Then the whole endless loop began...
That night I tried to fix the problem at home. I was able to log into safe mode but the endless loop persisted when I tried a normal log in normally again. I finally did a reinstall from my external drive using the most up to date image I had created with Carbon Copy Cloner.
The following day I went to school and couldn't resist trying to reprint the suspect document. My freshly installed computer crashed and I was ****** at myself for experimenting so early in the day. Then I tried unplugging the wireless router and restarting and it worked! Then I plugged the router back in and everything was running smoothly again.
Now I have a new problem. If my computer wakes from her sleep with the wireless enabled I get the black box both at school and at home. I'd really like to avoid doing another reinstall... please help!
Thanks in advance!
PowerBook G$ Mac OS X (10.4.5)Hey Rich,
Think my computer healed herself while I was away this weekend
What I am wondering is if
a Safe Boot will always get you logged in when the
other problems are occurring.
This question prompted me to try starting up in safe mode. I wanted to make sure the problem still persisted so I:
1. Plugged in ethernet cable
2. Turned on Airport
3. Ensured WAN was functioning
4. Shut Down my computer with just like I used to, with all network connections enabled
5. Power ON -> Flawless start up, no black box!
6. Put computer to sleep -> Woke up -> No black box!
Weird eh?
So the only way I can answer your question is based on previous experience. Logging in using safe mode did work the three or four times I used it the first time this problem occurred.
I did nothing to my computer since this error, no updates, no permissions repairs and no sudo daily, weekly, monthly house keeping. When classes were finished Friday night, I came home, put my computer to sleep with Airport off and ethernet unplugged and the following morning I shut her down, hid her in my sock drawer, and left for the weekend!
My only explanation is that somehow reconnecting to the wireless network at school allowed my computer to resolve unresolved issue it was having with that network, the same network that instigated the problem. That's my best guess.
Thanks for taking the time to try and help me out with this issue. The clarification you sought definitely helped us get a more refined picture of the problem. I'm sure this issue will rear its ugly head again in the near future... that is, unless you or anyone else have some ideas about what I could do to prevent this from happening again.
-Greg
FU,
Here's the info you wanted:
-Only restarts successfully every second time after a hard-restart (the first time it just sits there spinning endlessly)
This might indicate a dying backup battery (the one that keeps your PRAM healthy)
My PowerBook isn't even a year old yet, could it be that my battery has died this quickly? Hmmm, another thing I have experienced is that my Mac wont wake from sleeping if I have let the power get so low that she has been forced to sleep.
1. "10 minutes of battery power remaining" box appears
2. Battery depletes and computer enters sleep mode by default
3. I go home and plug computer into power adaptor
4. Computer fails to wake up no matter how long I wait -->power adaptor light does indicate the battery is charging
5. I am forced to unplug my computer, remove the battery and hold down the power switch.
6. Power on -> Date and time settings have changed and need to be set again
Does this sound like the symptom of a low backup battery?
make sure that "Set time & date automatically" in the Date & Time System >Preferences is unchecked.
I've never tried this so I'll give it a shot and see if performance improves.
now it seems almost obvious: 99% looks like a network fault and nothing >to do with your Tiger installation...
Perhaps, I'm no networking specialist, but I have flawless network performance until printing some random document at school over wireless triggers the whole series of events I mentioned above. My home router has never triggered this problem... although I have never tried to print wirelessly at home because I have no printer.
1) how big is your network? (how many wireless and how many wired Macs >access your Router)
At Home: Very small, 1 PowerBook 64 and one iBook G3
At School: Small: Two Windows machines and my PowerBook G4. Wireless box is plugged into the existing router that was there. I have windows printer sharing checked in the "sharing" section of "system prefs"
2) make/model of your router
D-Link DI-624 (Home)
Some crazy old dilapidated korean box (at school)
3) how do you configure your router (via the browser (Safari) or via a >utility/application provided by the vendor)?
I believe I configure it manually... I access the router via web browser and configure my settings
4) make sure DHCP is set to Off/Disabled and set your IPs for both your >Macs and the Router manually
Check, Check
5) If you're familiar with network settings like hosts file, post back your >configuration / make sure your IP addresses are assigned correctly
Not familiar
btw your PowerBook has an AirPort Extreme card or a 3rd party Wireless card?
AirPort Extreme card
Thanks for trying to help FU, hope this information helps you.
-Greg
PowerBook G$ Mac OS X (10.4.5) -
A gray screen comes on and says i must restart my computer
I was watching a show on MTV.com and suddenly the computer froze and a gray screen came down and said that I must restart my computer. Do I have a virus? I am also using OS Lion. Please help! Thanks
Interval Since Last Panic Report: 517878 sec
Panics Since Last Report: 1
Anonymous UUID: A33A06A7-35F6-4227-8031-16A17AF70948
Thu Sep 15 16:57:38 2011
panic(cpu 0 caller 0xffffff80002c268d): Kernel trap at 0xffffff7f80ebcfb0, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x0000000000100000, CR4: 0x0000000000000660
RAX: 0xffffff806b4df004, RBX: 0xffffff8000000000, RCX: 0x0000000000000000, RDX: 0xffffff80000000e0
RSP: 0xffffff807f40bce0, RBP: 0xffffff807f40bd10, RSI: 0xffffff8000000000, RDI: 0xffffff806b4da004
R8: 0x0000000000000001, R9: 0x00000000080e9bba, R10: 0x000000008f804126, R11: 0x00000000008f8041
R12: 0xffffff806b4da004, R13: 0x0000000000000000, R14: 0xffffff806b4da004, R15: 0x0000000000000000
RFL: 0x0000000000010282, RIP: 0xffffff7f80ebcfb0, CS: 0x0000000000000008, SS: 0x0000000000000000
CR2: 0x0000000000000000, Error code: 0x0000000000000002, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff807f40b9a0 : 0xffffff8000220702
0xffffff807f40ba20 : 0xffffff80002c268d
0xffffff807f40bbc0 : 0xffffff80002d7a3d
0xffffff807f40bbe0 : 0xffffff7f80ebcfb0
0xffffff807f40bd10 : 0xffffff7f80eeb559
0xffffff807f40bd50 : 0xffffff7f80ebd9f1
0xffffff807f40be80 : 0xffffff7f80eb612d
0xffffff807f40bec0 : 0xffffff7f80e76936
0xffffff807f40bef0 : 0xffffff8000639626
0xffffff807f40bf30 : 0xffffff80006383a0
0xffffff807f40bf70 : 0xffffff8000638244
0xffffff807f40bfb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.driver.AirPort.Atheros40(500.55.5)[01000ACB-C064-3F42-820F-BDE2008267 25]@0xffffff7f80e57000->0xffffff7f80f96fff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)[95ABB490-3AB5-3D5E-9C21-67089A9AE6A1]@0xffff ff7f80821000
dependency: com.apple.iokit.IO80211Family(400.40)[78A58272-2170-3068-9C63-88301C99C406]@0xf fffff7f80e1f000
dependency: com.apple.iokit.IONetworkingFamily(2.0)[59A00F6B-3710-3E07-9921-70C45782FF8C]@0 xffffff7f8091d000
BSD process name corresponding to current thread: kernel_task
Boot args: 0x0
Mac OS version:
11B26
Kernel version:
Darwin Kernel Version 11.1.0: Tue Jul 26 16:07:11 PDT 2011; root:xnu-1699.22.81~1/RELEASE_X86_64
Kernel UUID: D52AAB80-B2BC-3C6E-BBEA-78BD28064998
System model name: iMac10,1 (Mac-F2268CC8)
System uptime in nanoseconds: 65442456033032
last loaded kext at 65425304353727: com.apple.iokit.IOAVBFamily 1.0.0d22 (addr 0xffffff7f80796000, size 36864)
last unloaded kext at 65205919342983: com.apple.iokit.IOEthernetAVBController 1.0.0d5 (addr 0xffffff7f8078d000, size 20480)
loaded kexts:
com.parallels.kext.prl_vnic 6.0 12094.676494
com.parallels.kext.prl_netbridge 6.0 12094.676494
com.parallels.kext.prl_usb_connect 6.0 12094.676494
com.parallels.kext.prl_hid_hook 6.0 12094.676494
com.parallels.kext.prl_hypervisor 6.0 12094.676494
com.apple.driver.AppleUSBCDC 4.1.15
com.apple.driver.AppleHWSensor 1.9.4d0
com.apple.driver.AppleBluetoothMultitouch 66.3
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.12.40
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.1.1f12
com.apple.driver.AppleMikeyDriver 2.1.1f12
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.24
com.apple.kext.ATIFramebuffer 7.0.4
com.apple.ATIRadeonX2000 7.0.4
com.apple.driver.AppleBacklight 170.1.9
com.apple.driver.AirPort.Atheros40 500.55.5
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0b2
com.apple.driver.AppleLPC 1.5.1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.0
com.apple.driver.AppleIRController 309
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 32
com.apple.driver.AppleUSBCardReader 3.0.0
com.apple.iokit.SCSITaskUserClient 3.0.0
com.apple.iokit.IOAHCIBlockStorage 2.0.0
com.apple.driver.AppleFWOHCI 4.8.6
com.apple.nvenet 2.0.17
com.apple.driver.AppleAHCIPort 2.1.8
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleRTC 1.4
com.apple.driver.AppleUSBHub 4.4.0
com.apple.driver.AppleUSBEHCI 4.4.0
com.apple.driver.AppleUSBOHCI 4.4.0
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleACPIButtons 1.4
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.4
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 166.0.0
com.apple.nke.applicationfirewall 3.0.30
com.apple.security.quarantine 1
com.apple.driver.AppleIntelCPUPowerManagement 166.0.0
com.apple.iokit.IOAVBFamily 1.0.0d22
com.apple.iokit.IOEthernetAVBController 1.0.0d5
com.apple.driver.AppleBluetoothHIDKeyboard 152.3
com.apple.driver.AppleHIDKeyboard 152.3
com.apple.driver.AppleMultitouchDriver 220.62
com.apple.driver.IOBluetoothHIDDriver 2.5f17
com.apple.kext.triggers 1.0
com.apple.iokit.IOBluetoothSerialManager 2.5f17
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.driver.DspFuncLib 2.1.1f12
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.2.3
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.iokit.IONDRVSupport 2.3
com.apple.kext.ATI4600Controller 7.0.4
com.apple.kext.ATISupport 7.0.4
com.apple.driver.AppleHDAController 2.1.1f12
com.apple.iokit.IOHDAFamily 2.1.1f12
com.apple.iokit.IO80211Family 400.40
com.apple.driver.IOPlatformPluginFamily 4.7.0b2
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.iokit.IOSurface 80.0
com.apple.iokit.IOGraphicsFamily 2.3
com.apple.driver.AppleSMC 3.1.1d2
com.apple.iokit.IOAudioFamily 1.8.3fc11
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.BroadcomUSBBluetoothHCIController 2.5f17
com.apple.driver.AppleUSBBluetoothHCIController 2.5f17
com.apple.iokit.IOBluetoothFamily 2.5f17
com.apple.iokit.IOUSBHIDDriver 4.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.0.0
com.apple.iokit.IOUSBMassStorageClass 3.0.0
com.apple.driver.AppleUSBMergeNub 4.4.0
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.driver.XsanFilter 403
com.apple.iokit.IOAHCISerialATAPI 2.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.0
com.apple.iokit.IOFireWireFamily 4.4.3
com.apple.iokit.IONetworkingFamily 2.0
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOUSBUserClient 4.4.0
com.apple.iokit.IOUSBFamily 4.4.0
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 165
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 326
com.apple.iokit.IOStorageFamily 1.7
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.4
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.4
System Profile:
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.55.4-P2P
Bluetooth: Version 2.5.0f17, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000528ASQ, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Photosmart C4500 series, 0x03f0 (Hewlett Packard), 0x6b11, 0x24100000 / 3
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 3
USB Device: SCR3310 v2.0 USB SC Reader, 0x04e6 (Shuttle Technology), 0x5116, 0x04300000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 5 -
In Lightroom 5 I highlight 3 to 5 photos, right click, click "merge to HDR in Photoshop". Photoshop launches & merges the photos. When I save it, it's imported to my library in Lightroom ready to be edited. In order to repeat this process for a second photo (group of photos) I must restart my computer (every time!). Also, once Photoshop has merged a group of photos, Photoshop will not open any file until the computer has been restarted. This can't possibly be how this software is intended. Is there a fix for this problem?
Please read this (in particular the section titled "Supply pertinent information for quicker answers"):
http://forums.adobe.com/docs/DOC-2325
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html -
My 2007 MacBook Pro keeps receiving "you must restart you computer" screen upon start up
It all started when i was watching videos online and the screen froze. It did this a couple more times and in between these freezes the computer would occasionally freeze during start up while the gray wheel was spinning.
I was running lion. i decided to reinstall snow leopard (dont ask why) and upon doing so ran into a few troubles such as the compter saying my log in password was incorrect. after sorting all this the computer was fine for a day or so til it froze again, this time while watching a video from a usb flash drive.
from that moment on, i have not been able to get past the "you must restart your computer" screen. I have tried everything i have found in this forum that relates to my problem to no avail.
i have booted in safe mode, booted in terminal mode and checked the hd which is said to be ok, i have resest the ram, and i have tried to boot from install disk (both dvd and usb flash drive)
after i check the hd in terminal, i typed "exit" to reboot and received this message:
cannot get audit control port
Warning: audit space low <5% free
systemShutdown false
along with others
Please help. this computer is my life line and im way too broke to pay for repairs or god forbid a new oneCorrect. I mean wipe and install OS X clean. You should be able to install from USB drive or DVD. Restart your MBP and hold 'C' during starup.
http://support.apple.com/kb/ht1533
You can use the following startup key combinations with Intel-based Macs.
Keystroke
Description
Press C during startup
Start up from a bootable CD, DVD, or USB thumb drive (such as OS X install media).
Press D during startup
Start up in Apple Hardware Test (AHT).
Press Option-Command-P-R until you hear startup sound a second time.
Reset NVRAM
Press Option during startup
Start up in Startup Manager, where you can select an OS X volume to start from. Note: Press N to make the the first bootable Network volume appear as well.
Press Eject, F12, or hold the mouse or trackpad button
Ejects any removable media, such as an optical disc.
Press N during startup
Attempt to start up from a compatible network server (NetBoot).
Press T during startup
Start up in Target Disk Mode.
Press Shift during startup
Start up in Safe Boot mode and temporarily disable login items.
Press Command-V during startup
Start up in Verbose mode.
Press Command-S during startup
Start up in Single-User mode.
Press Option-N during startup
Start from a NetBoot server using the default boot image.
Press Command-R during startup
Start from Lion Recovery1 -
OS X 10.4.10 Error Message - "you must restart this computer ..."
Hello. I've started up my Powerbook G4 twice and have received a message stating "You must restart this computer..." with instructions to hold down start button to do so. I've had this unit for nearly 5 years with no issues. Am not running any external equipment. I've read that it may be a "Kernal Panic". What is this? I was instructed by a particular posting to record the "panic log". Could someone instruct me further as to my best possible solution? Here are the specifics on my unit and the text from the "panic log"
Machine Name: PowerBook G4 12"
Machine Model: PowerBook6,1
CPU Type: PowerPC G4 (3.3)
Number Of CPUs: 1
CPU Speed: 867 MHz
Memory: 640 MB
** Panic Log Text Begins Here **
Wed Jan 2 18:54:01 2008
panic(cpu 0 caller 0x000A8A00): Uncorrectable machine check: pc = 00000000008D0468, msr = 0000000000149030, dsisr = 42000000, dar = 0000000019B953DC
AsyncSrc = 0000000000000000, CoreFIR = 0000000000000000
L2FIR = 0000000000000000, BusFir = 0000000000000000
Latest stack backtrace for cpu 0:
Backtrace:
0x000952D8 0x000957F0 0x00026898 0x000A8A00 0x000A7C90 0x000AB980
Proceeding back via exception chain:
Exception state (sv=0x2405F000)
PC=0x008D0468; MSR=0x00149030; DAR=0x19B953DC; DSISR=0x42000000; LR=0x008A9428; R1=0x0F993D80; XCP=0x00000008 (0x200 - Machine check)
Backtrace:
0x00032D00 0x008A9428 0x0003C884 0x000A9514
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.AppleAirPort2(405.3)@0x8a6000
dependency: com.apple.iokit.IONetworkingFamily(1.5.0)@0x5c2000
dependency: com.apple.iokit.IOPCIFamily(1.7)@0x48c000
Exception state (sv=0x23C4C000)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 8.10.0: Wed May 23 16:50:59 PDT 2007; root:xnu-792.21.3~1/RELEASE_PPC
Wed Jan 2 19:05:21 2008
panic(cpu 0 caller 0x000A8A00): Uncorrectable machine check: pc = 00000000008D04F0, msr = 0000000000149030, dsisr = 40000000, dar = 00000000E027A2D8
AsyncSrc = 0000000000000000, CoreFIR = 0000000000000000
L2FIR = 0000000000000000, BusFir = 00000000fff00000
Latest stack backtrace for cpu 0:
Backtrace:
0x000952D8 0x000957F0 0x00026898 0x000A8A00 0x000A7C90 0x000AB980
Proceeding back via exception chain:
Exception state (sv=0x2EEF1280)
PC=0x008D04F0; MSR=0x00149030; DAR=0xE027A2D8; DSISR=0x40000000; LR=0x008A9428; R1=0x0F963D80; XCP=0x00000008 (0x200 - Machine check)
Backtrace:
0x0038DFCC 0x008A9428 0x0003C884 0x000A9514
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.AppleAirPort2(405.3)@0x8a6000
dependency: com.apple.iokit.IONetworkingFamily(1.5.0)@0x5c2000
dependency: com.apple.iokit.IOPCIFamily(1.7)@0x48c000
Exception state (sv=0x00D07000)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 8.10.0: Wed May 23 16:50:59 PDT 2007; root:xnu-792.21.3~1/RELEASE_PPC
** End Panic Log Text **
Thanks
Edward CEdward:
Welcome to Apple Discussions.
You are, indeed, having a kernel panic (your computer, that is )
From the panic log you posted my guess is that your Airport card is the culprit. I suggest that you remove the Airport Express card and then try starting up again. If all goes well, clean off the contacts of the Airport card and replace it and see what happens. If the KPs return, you will need to replace the Airport card with a new one.
Please do post back with further questions or with an update.
Cheers
cornelius
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