Mute button goes on all the time

i find my mute button goes on all the time unless i put the phone in speaker mode. I believe its the sensor but is there anyway to fix it without going to the genius bar.
Also the silent button doesnt work on the side.

If your silent button doesn't work, and you think the sensor is malfunctioning, just how do you think these can be fixed without going to the genius bar?

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@Kennynva
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I Work for HP

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Sorry you're having this problem.
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Quote from: TwelveDiamond;114704
Sorry for the late reply, for some reason I got no notifications telling me that anyone had responded, anyways, my nvidia control settings are stock, meaning I didn't change a thing, and I have the new graphics card drivers (the newest one was for assasins creed thing, don't exactly remember the number), it did fix itself for a few minutes, but then it went back to the orange light
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Also please tell which model do you have.
Make sure you try the suggestion we provided and give us an update if the problem is solved.

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Mute button goes on all the time

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