Mute button help - does not mute video playing (CP8)

Hi, I have a video playing on one slide and tested out the mute button on the player, sadly the button does not mute out the video. Is there any workaround to this? Thank you.

Hello,
Welcome to Adobe Forums.
Are you working on a MAC or Windows ?
Is that an Event Video or Multi-Slide Synchronized Video ?
Are you publishing SWF or HTML5 ?
HTML5 output generates a different play bar for Videos, it does not use Skin provided by Captivate.
For Captivate 8 published HTML, you need to use the mute button on that video.
Note : No issue with Captivate 8 published SWF, mute button does mute out the video
Thanks,
Vikram Gaur
Adobe Support

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