Muting, keypad etc during calls

When talking on the iPhone I am always muting or pressing the keypad etc. On accident just by touching the phone to my cheek or ear. It is very frustrating and so sensitive to the lightest touch. Any thoughts?

No as I specified in my original post the minute alert is shut off. Also the touchscreen is black and inert while on the phone so I don't think its my cheek. I also make sure not to touch any of the physical buttons on the phone. I may take it into a verizon store and see what they can do since I have been having other issues especially since the recent software update. Thanks for all of your replies though.

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Random Keypad Tone During Calls

Over the last month or two I have noticed that while making or recievong calls at random points during the call I will hear a long loud tone very reminiscent of what the keypad sounds like, or when someone accidently hits a key on a regular phone during a conversation. I do not have the minute timer selected so I don't think it is from that. I am at a loss as to what it could be. Does anyone have any ideas or how I can fix it its highly annoying. Any help is appreciated. Thanks!

No as I specified in my original post the minute alert is shut off. Also the touchscreen is black and inert while on the phone so I don't think its my cheek. I also make sure not to touch any of the physical buttons on the phone. I may take it into a verizon store and see what they can do since I have been having other issues especially since the recent software update. Thanks for all of your replies though.

Droid Muting During Calls & Phone Running Slow

Muting/Dropped Calls:
I've had my Motorola Droid for almost a year and in the last several months it started muting during calls - I can hear them but they can't hear me. When I realize this, I'll look at my phone and it is either locked or out of the "In Call" screen (for lack of a better word). To fix it, I need to unlock it (if it's locked) and then enter back into the call by dragging down the top menu. After I'm back in the "In Call" screen, they can hear me (if they haven't hung up by this point). This sometimes happens several times within the period of a short call. Other times the call will drop completely.
I'm always very cautious about my face touching the screen as I realize this may be a cause. Although sometimes the screen is lit when the phone is to my face and the sensor should recognize it's up to my face. Sometimes it's black when it's away from my face and I can't get the screen to come back on without taking out the battery. This is especially unfortunate when my call is mute and I can't get back into the call.
I've tried *228, option 2. We'll see if that works...
Running Slow:
In addition to the muting/exiting calls/dropping calls, my Droid has been running especially slow in the last month. I've tried deleting applications, pictures, anything I could think might be slowing it down. But it continues to take 5-10 seconds or so to go from email/calendar/texts to the home screen or to open anything.
PLEASE HELP!!!!!

My phone used to mute and disconnect all the time. I almost lost my mind! I never have the problem anymore since I downloaded an app called Screen Suite. It costs about $3 and is well worth it. I have had it now for a few months and my problem is solved. The app is available from the market. I highly recommend it. Good luck!

IPhone 4 self muting during calls

My phone only works 10% of the time. During calls my phone seams to self mute. I can hear the other person but they can't hear me. If I squeeze the bottom of the phone it starts to work, but I'm told the voice is all static on the other end. Searches on the net say it's an IC audio chip problem, any suggestions? Is it worth sending the phone back to apple to fix?
Cb.

Hello Conanbaker,
Thanks for the question. Based on the information you have provided, your iPhone may need to be serviced. The following link should help you get started with the process. Included, you will find information on topics such as warranty & service pricing.
iPhone Repair and Service - Apple Support
http://www.apple.com/support/iphone/repair/
Thanks,
Matt M.

Screen not turning off during call

When I am holding the phone up to my ear, the screen goes black, but if I move it away just a little bit the screen lights back up. So during calls I am hitting keys on the touchpad, placing the call on hold, muting calls, etc.
This was not a problem on my 3g. Is there a way to fix this?

This is a proximity sensor known issue, will be addressed by apple in the next update (4.1), they still in the beta3 testing:
http://discussions.apple.com/thread.jspa?threadID=2551039&start=0&tstart=0
SASA43

Touch Screen during call

It would be nice to lock the screen during a call preventing unnecessary muting and disconnecting of calls. At least redesign the keypad to have the MUTE button on the right side so the chin doesn't touch the mute button during a call.

roaminggnome wrote:
This is indeed a feature of the iphone. If your does not work, then make sure that you do not have a case on it that may be blocking the sensor.
If the case were blocking the sensor, it would still turn the screen off, but it would do it as soon as the call started, rather than waiting for the iPhone to be brought up to his/her cheek. I only know this because I was using an original iPhone case for a week or so after I got the iPhone 3G, and the sensors are in different positions on the two devices, so cases for the original may not work with the 3G if they cover the top portion of the screen near the ear speaker in any way.

Iphone blank screen during call

I have developed a problem with my iphone over the last few weeks. When I make a phone call the screen blanks out as expected during the call however if I take the phone away from ear to end the call/use keypad etc the screen will not come back? Is anyone lse is experienceing this issue? is there a way to fix it?

Remove the case from your iphone and see if that resolves the issue.
Your case is likely blocking the sensor.

Error code = 601; message="An Error happened during call of MaxDB Tool sdbi

I'm trying to install SAPNW7.0ABAPTrialSP12 and
I did these steps and was able to reinstall without any problems.
1. Run registry clean tool that came with the packaged software
\Additional_Tools\RegCleanTool
2. Then run Uninstall - System/Standalone Engine/Optional Standadlon ......
This is under the Software Life-Cycle Options-Uninstall
3. Check if there are any files located in
\Program Files\sapinst_instdir -
delete this directory
\Documents and SettinsThe specified item was not found.\Local settings\Temp
delete any references to SAP
The above steps helped me to reinstall the Trial software.
Make sure that the system for the install meet the following requirements:
u2022 Operating System: Windows XP Professional (Service Pack 2) or Windows Server 2003 or Windows Vista
u2022 Hostname must not exceed 13 characters
u2022 NTFS-File system
u2022 Internet Explorer 5.5 or higher or Firefox 1.0 or higher
u2022 At least 1 GB RAM (2-4 GB recommended)
u2022 Pagefile size according to your RAM settings.
u2022 Intel Pentium III/1.1 GHz or higher (or compatible)
u2022 30 GB hard disk space temporary during installation - 24 GB permanent
The actual hard disk space required is more than 32GB. It is best to install the SAP directory on a separate drive if possible. Othewise you have to make sure that the drive where you install SAP has sufficient space for you system and the SAP install.
u2022 High-resolution monitor (1024x768 or higher, 256 colors)
u2022 Make sure that no other SAP system is installed on your computer
u2022 The SAP system requires several ports for communication services. Therefore the file %WINDIR%\system32\drivers\etc\services must not include an entry for the ports 3200, 3600, 3900 and 8000. A possible entry can be excluded by using the hash symbol (#). (Note: The entry sapmsNSP 3600 for dialog instances may not exist, as it is set to 0 in Trial versions).
u2022 If no DHCP server is available on your network (which dynamically determines the IP address) or your computer is not connected to any network, you need to install the virtual interface adapter MS Loopback Adapter.
but it's happening the following error :
(Dec 6, 2023 9:32:54 AM), Install, com.sap.installshield.maxdb.maxdb_call_sdbinst, err, An error occurred and product installation failed. Look at the log file J:\sapdb\NSP\log.txt for details.
(Dec 6, 2023 9:32:54 AM), Install, com.sap.installshield.maxdb.maxdb_call_sdbinst, err, ProductException: (error code = 601; message="An Error happened during call of MaxDB Tool sdbinst. Check end of Logfile J:/DOCUME1/Nando/CONFIG1/Temp/MaxDBSAPNWPREV.log")
STACK_TRACE: 22
ProductException: (error code = 601; message="An Error happened during call of MaxDB Tool sdbinst. Check end of Logfile J:/DOCUME1/Nando/CONFIG1/Temp/MaxDBSAPNWPREV.log")
     at com.sap.installshield.maxdb.maxdb_call_sdbinst.install(maxdb_call_sdbinst.java:193)
     at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(Unknown Source)
     at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(Unknown Source)
     at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(Unknown Source)
     at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl.installProduct(Unknown Source)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
     at java.lang.reflect.Method.invoke(Unknown Source)
     at com.installshield.wizard.service.LocalImplementorProxy.invoke(Unknown Source)
     at com.installshield.wizard.service.AbstractService.invokeImpl(Unknown Source)
     at com.installshield.product.service.product.GenericProductService.installProduct(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl.installAssembly(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl.access$900(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(Unknown Source)
     at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
Thanks,
Nando

I'm trying to install SAPNW7.0ABAPTrialSP12 and
I did these steps and was able to reinstall without any problems.
1. Run registry clean tool that came with the packaged software
\Additional_Tools\RegCleanTool
2. Then run Uninstall - System/Standalone Engine/Optional Standadlon ......
This is under the Software Life-Cycle Options-Uninstall
3. Check if there are any files located in
\Program Files\sapinst_instdir -
delete this directory
\Documents and SettinsThe specified item was not found.\Local settings\Temp
delete any references to SAP
The above steps helped me to reinstall the Trial software.
Make sure that the system for the install meet the following requirements:
u2022 Operating System: Windows XP Professional (Service Pack 2) or Windows Server 2003 or Windows Vista
u2022 Hostname must not exceed 13 characters
u2022 NTFS-File system
u2022 Internet Explorer 5.5 or higher or Firefox 1.0 or higher
u2022 At least 1 GB RAM (2-4 GB recommended)
u2022 Pagefile size according to your RAM settings.
u2022 Intel Pentium III/1.1 GHz or higher (or compatible)
u2022 30 GB hard disk space temporary during installation - 24 GB permanent
The actual hard disk space required is more than 32GB. It is best to install the SAP directory on a separate drive if possible. Othewise you have to make sure that the drive where you install SAP has sufficient space for you system and the SAP install.
u2022 High-resolution monitor (1024x768 or higher, 256 colors)
u2022 Make sure that no other SAP system is installed on your computer
u2022 The SAP system requires several ports for communication services. Therefore the file %WINDIR%\system32\drivers\etc\services must not include an entry for the ports 3200, 3600, 3900 and 8000. A possible entry can be excluded by using the hash symbol (#). (Note: The entry sapmsNSP 3600 for dialog instances may not exist, as it is set to 0 in Trial versions).
u2022 If no DHCP server is available on your network (which dynamically determines the IP address) or your computer is not connected to any network, you need to install the virtual interface adapter MS Loopback Adapter.
but it's happening the following error :
(Dec 6, 2023 9:32:54 AM), Install, com.sap.installshield.maxdb.maxdb_call_sdbinst, err, An error occurred and product installation failed. Look at the log file J:\sapdb\NSP\log.txt for details.
(Dec 6, 2023 9:32:54 AM), Install, com.sap.installshield.maxdb.maxdb_call_sdbinst, err, ProductException: (error code = 601; message="An Error happened during call of MaxDB Tool sdbinst. Check end of Logfile J:/DOCUME1/Nando/CONFIG1/Temp/MaxDBSAPNWPREV.log")
STACK_TRACE: 22
ProductException: (error code = 601; message="An Error happened during call of MaxDB Tool sdbinst. Check end of Logfile J:/DOCUME1/Nando/CONFIG1/Temp/MaxDBSAPNWPREV.log")
     at com.sap.installshield.maxdb.maxdb_call_sdbinst.install(maxdb_call_sdbinst.java:193)
     at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(Unknown Source)
     at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(Unknown Source)
     at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(Unknown Source)
     at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl.installProduct(Unknown Source)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
     at java.lang.reflect.Method.invoke(Unknown Source)
     at com.installshield.wizard.service.LocalImplementorProxy.invoke(Unknown Source)
     at com.installshield.wizard.service.AbstractService.invokeImpl(Unknown Source)
     at com.installshield.product.service.product.GenericProductService.installProduct(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl.installAssembly(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl.access$900(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(Unknown Source)
     at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
Thanks,
Nando

Poor sound quality during calls

The sound quality during calls is very poor and quiet. I have the latest operating system and the volume is at maximum.
I am not using any headsets etc just using the handset in the normal way without any accessories.
I am on the verge of getting rid of this handset due to this issue. The sound quality is extremely poor when handset is held to the ear during phone calls. It is slightly better on speaker phone but not much.
Any help or advice would be appreciated before I decide to move to something else.
Thanks

Xchanvonx, thanks for the details. It does sound like your phone has a mind of it's own! Have you tried this:http://vz.to/16IVkUN and retested? Please keep us posted after you try this.

No sounds, unable to hear anything during calls

2 weeks ago my phone stopped making sounds , and I couldn't hear anything during calls Only if I used speakerphone. I sent my phone away to get fixed and received it back a Week later having been 'fixed' with a note saying the problem was due to a corrupt file , I don't download any ringtones which it said could have caused it. I only use it for normal Internet, emails, facebook, bbm etc. 2 weeks on and its happened again although This time it won't even work on speakerphone ! I am really annoyed about this and can't Bear to be without a phone again if I send it away to get fixed . Has anyone else had this problem ? And is it possible to get the phone replaced , its still under warrenty. Thanks to anyone Able to help me

If the original problem was due to a corrupted file, I would suggest upgrading the os before replacing the unit.
Check out the QuickBerry Podcast! www.QuickBerryPodcast.com

Screen unlocking during call

During calls I'm unable to pass lockscreen where I have to enter 8 letters password.
Screen is working I can change keyboard, run camera, return to call etc, but when I press password field to enter password nothing happens (keyboard is not showing). It passes right after disconnection. I'm using Z1C with KK 4.4, but I don't remember if it also happened on 4.3
To moderator: I created this topic in wrong forum - please move it to Xperia Z1 compact. Sorry.
Solved!
Go to Solution.

Boot in safe mode,see if the same occurs:
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

Bluetooth connectivity and beeping during calls after lollipop update

After this update I have had problems with the bluetooth audio cutting out. Also during calls a strange beeping sound can be heard every minute. Is anyone else having this issue?

Couple of other ideas looking around on the web, try hardwired headphones and see if the problem does indeed go away (narrows it down to bluetooth only), if you are playing back from sd card try moving to phone to see if that solves it (some people have seen similar issues with failing micro sd cards). You aren't by chance getting notifications when the drop outs happen? It could be muting the audio to playback notification but not playing back the notification (just a thought). Try different apps for playback assuming you are listening to music.
BTW how do you like the Gear circle (other than the cutout issue)?

Recipient's voice is not audible during call

Since yesterday, I am unable to hear the voice of the recipient/ caller in case of incoming/outgoing calls. I am able to hear the songs, default tones etc in the phone, only problem is during call time. What should I do?

You are aware that there is a separate volume level for in-call, right? Did you try altering the volume level while talking to someone? You can set the in-call volume between 0 and 10.
If this does not help, please let us know:
1) phone model
2) Windows Phone version
3) Firmware version
4) carrier/operator name
Microsoft Windows Phone MVP
Follow me on Twitter: @ThisIsMetro
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

Returning to home screen during call

Hey all, my 8330 curve always just used to stay on the connected screen while in a call which allowed me to see my call time and be able to switch speaker phone on and off, etc. Now though, for some reason, it will switch back to the home screen during calls. I cannot tell if I am even in a call, let alone see how long i've been talking or turn on speaker phone.
Any ideas how I can keep it from returning to the home screen during calls?
Thanks

I've had the same problem and asked AT&T to assist in one of their store fronts and was told that my phone was out of warranty. BB support was of no help, stating that they had no idea what I was talking about.

E71x shuts off during calls

E71x in perfect shape shuts fully off during calls only, never any other time. In the middle of a call, not when hitting a button or anything. I had originally installed "xplore" and deleted some native ATT games, installed skfire and google maps. Since then I did the hard reset which seemed to re-install everything, "monopoly" and the other origional native ATT games etc. With the hard reset done, the "xplore", skyfire and google maps where gone and I haven't reinstalled them. Anyone with similar problem or ideas where to look? I got it from Amazon.com (brand new, not refurb or anything).

On the AT&T help forum the best I could get is that it is a software glitch that showed up maybe on an install of something or they say more likely when I used "xplore" to remove some of the ATT apps (it thinks you are actually trying to shut the phone down...so it does) . Remember mine is the E71x which is ATT branded with all kinds of junk software for ATT. But I did do a *#7370# reset and it brought all the original software back and Google maps was gone, but that didn't help at all. Anyway they thought it should be under a warranty since mine is only 30 days old so I'm gonna try at the ATT store today. Good luck with yours and at least I know someone else is having the same problem. In all the reading I've done it does not seem common so I hope a new phone won't do it too. It is funny how I can text and wi-fi play music and it never hiccups, but as soon as the call is connected it's now powering down every time in about 5 seconds. Google maps......hmmmm.

Muting, keypad etc during calls

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