Muvo 100 seems to load but doesn't play; display is scramb

I have two new Muvo 00's 2GB. Tried to load both. Two problems: () only about .2 GB of music loads in on both of them and then they stop; can't get close to 2 GB; (2) on one of them, Media Source shows that there is music downloaded, but the unit doesn't play and the display looks like digital sand - - a mass of little specks but not readable. And this latter one only stays on for a few minutes and then turns off. I've reloaded this second one three times with the same result.
A few months ago I loaded a Muvo GB and had no problems.
Thanks in advance for your help!

Apologies all,
I had set my server url to localhost inside my program, this is now changed to the servers actual url!
Sorry folks :)

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