Muvo^2 Hangs at Welcome Screen (Showing the word "CREATIV

This is the first time I have posted in this forum.
I have a problem with my Nomad MuVo^2 .5 GB player.
It seem to be working fine until I have re-formatted it by using it's recovery mode.
And then I upgrade a firmware to the lastest (.6.0) version.
Since that there was a little problem.
The process of upgrading the firmware seem to be really slow.
And when it completed it said something like the device is rebooting.
And then I heared the unpluged sound from windows XP (The sound that happen when you disconnect the player from USB port)
Since that there was nothing happened
So I looked at the player's screen
It's freezing at the welcome screen (The screen showing the CREATIVE logo) and nothing else (no harddisk reading sound or anything)
I have tried pressing every button but nothing happened so I need to remove the batteries and replaced it again but the player stilled got the same problem
I can't pass through the welcome screen even if I tried the recovery mode, it doesn't show anything else except the welcome screen
no recovery mode no loading music nothing.
Anyone know how should I do to fix my player problem?
Thanks in advance

If you can't get into Rescue Mode the player has a serious problem. You need to contact Creative Support.

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