MuVo does not show up in "My Comput

Question

I have an Emachines 2.92 ghz system with 024 ram running Windows XP and I <EM>do</EM> have Adminstrati've rights. I installed the software on my computer as instructed. When I rebooted and then attached the Muvo txfm to my usb port. The Muvo screen shows the moving USB icon as pictured in the instruction manual but it was NOT recognized in "My Computer".
There was something under "Control Panel" called Muvo system folder I think and when I clicked that, it said there was no dri've connected and that I should connect the dri've to the USB port. But it already was connected. I tried another USB port but the system would not recognize it from there either. It is listed in Device manager under dri'ves and there is <EM>no</EM> question mark or exclaimation mark there or anywhere in Device Mgr. but when I select the dri've to go into "Properties" the computer freezes for about 20 seconds. Then properties opens up and it says "there is no problem with this device." A window came up in my taskbar saying there was a problem with hardware installation so the device may not work properly. I disconnected all usb devices and connected the Muvo again but it doesn't show up. Then I rebooted, attached the device again but still the same problem. Then I unistalled the software and attached the device to the USB port and a window came up saying the hardware was installed and the device was now ready for use but it still is not in "MY Computer" so I am unable to access the device to do anything with it. It <EM>is</EM> in Device Mgr as "disk dri've" now. Then I deleted the device from Device Mgr and rebooted. I installed the driver update called "MStorage_PCDRV_LB__07_00_250.exe" from your website and then plugged the Muvo into the USB port again and it showed up there as Muvo TXFM but still not in My Computer listing.
I tried to install the Firmware update from your website called: "MuVoTXFM_PCFW_LF__9_0.exe" but because the Muvo doesn't show up in "MY computer" it is unable to find the device and it just hangs as it looks for the device.
OK, now I'm thinking the Muvo is a defecti've player so I plugged it into my 998 Dell computer running Windows Me. with no software installation at all and it showed up in "My Computer" in a matter of seconds. I even put a song on it from the Dell computer. So wassup?
Thanks for your help
P.S. I also did these two registry fixes allowing permissions on both (but they were already set to that anyhow) so it did not fix it:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\U SB
And also I downloaded and installed the three microsoft fixes I found on one of the many posts I read on this forum for media player and something else. I cant remember what, I am just so exhausted!

Answer 1

Connect your player and find its entry in Device Manager. Click on Remove then disconnect player. Also select Show Hidden Devices and remove any extra entries for your player.
Go to Control Panel, Add/Remove Programs and remove the MuVo drivers, Mediasource and Media Explorer software.
Reboot PC and then re-connect player - it should be detected immediately by XP.
Another thing it might be is if you are using a front-mounted USB port on your PC - these don't always supply enough current. They allow the player to be seen but not enough to actually do anything with it.
If you choose View Devices by Connection in Device Manager with the player connected and drill down to find the entry for your player, you can look at the properties for the controller and hub that it is connected to. One of these shows the current equired and the current available.
PB