MuVo N200 wont play please help !

Two days ago my player was working just fine, but as of yester day it wasn't.
as i turn it on, the creative screen comes on then it seems to freeze on the MuVo N200 screen with no Music at all !
I have taken out the battery more times than i care to count but it still wont work. I haven't droped it or damaged it in any kind if way so why wont it work.

From the FAQ post:
<IMG height= alt="" src="http://forums.americas.creative.com/i/p.gif" width= border=0>
My MuVo is not working properly, what can I do?
The first thing to try with a misbehaving MuVo is to update the firmware. Get the latest version from Nomadworld.com downloads and make sure to follow the instructions exactly that are accessed from <EM>show details </EM>at the download page.

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    And try Safari in another user account. If you don't have one established, follow the instructions here.
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    Carolyn

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    Go here and follow ALL steps for removing itunes and quicktime, especailly "Clean up iTunes installer files on the computer" (No music or playlist will be lost) http://docs.info.apple.com/article.html?artnum=93976

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