Muvo NX Not Recognize, I've read everything... some suggestion

I?ve read all the post about people having trouble with their windows pc recognizing their Muvo?s NX. Even though I?ve followed the flash and firmware procedures describe on these forums, I?m having the same difficulties as everyone else. I?ve installed the Muvo NX drivers (.0.02), I?ve flashed the dri've with the same firmware I already had ( Ver. .30.09), I?ve tested it in various PC?s and all to no avail.
After following the initial instructions for flashing the firmware successfully, the dri've is no longer recognized by the PC that performed the flash. Holding down the play button for 0 to 5 seconds works only on pc that don?t have the Muvo NX drivers installed, but fail to work after their installation. The player boots up on its own with batteries. No triangle or anything, so I?m guessing it'ss not broken; the problem might lie in the registry keys. Is there any way I can flash it to an earlier firmware version and see if any of the PC?s will recognize it's If not, is there a list of registry keys affected by the Muvo NX drivers? installation so that I can remove them and try the procedures from a clean Muvo NX registry?
I really enjoy my Muvo NX. I?ve had it for two years, and I?ve even purchased a Zen Touch to expand my Creative Labs product line, not mentioning the Audigy I?ve owned for more than three years. If there is no solution for this, how much would it be to send it in to Creative Labs to be fixed?
Thanks in advanced.

Reloading the firmware is basically all you can do, although I have seen other posts where they say that the timing of certain events can lead to a successful or unsuccessful firmware update. I didn't bookmark any of these posts, so you'll have to search back and see if you get lucky finding one.
Failing that then you need to contact support, the links for which are in the FAQ post.

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