Muvo slim shutting down/ blank spot on scr

hello,
i have a muvo slim mp3, and i've had it for almost a year. i am very pleased but recently i let the battery run out on a vacation and suddenly after it ran out its been randomly shutting off and there is a blank bar across the screen. i can see the top and bottom part of the screen but not hte middle. A few months back the battery holder borke but the case that came with it held it in. is this part of the problem?
thanx in advance

All you can do with the MuVos is try reloading the firmware, although this sounds like a hardware fault.

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