Muvo slim stopped working.

my muvo slim stopped working..
when i press play button to turn on player, it does not open..
when i plug it into usb , my computer does not recognize it(there is nothing appear)
could not detect usb device!!..
please help me..
my os is XP..
This situation occur unexpectedly when my player was working properly..Message Edited by xlynx3 on 05-6-2005 2:7 AM

For me it was the USB port on the player. It never did quite seem right as we had to push it in a little too hard to make a good connection. This lasted a couple of days at best befor the computer wouldn't recognize, charge, etc.
If the player is only 5 days old I would suggest bringing the thing back and replacing with a new one. With that said I would first check another device on your computer to be sure it's not a problem on the computer end...maybe try a different port if there is more than one...just get all your ducks in a row to know for sure it's the player...with it not working properly anyway I'm sure it is.
sms

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    bDeviceSubClass 0
    bDeviceProtocol 0 Full speed (or root) hub
    bMaxPacketSize0 64
    idVendor 0x1d6b Linux Foundation
    idProduct 0x0002 2.0 root hub
    bcdDevice 3.17
    iManufacturer 3 Linux 3.17.6-1-ARCH ehci_hcd
    iProduct 2 EHCI Host Controller
    iSerial 1 0000:00:1d.0
    bNumConfigurations 1
    Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 25
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xe0
    Self Powered
    Remote Wakeup
    MaxPower 0mA
    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 0
    bAlternateSetting 0
    bNumEndpoints 1
    bInterfaceClass 9 Hub
    bInterfaceSubClass 0
    bInterfaceProtocol 0 Full speed (or root) hub
    iInterface 0
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x81 EP 1 IN
    bmAttributes 3
    Transfer Type Interrupt
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0004 1x 4 bytes
    bInterval 12
    Hub Descriptor:
    bLength 9
    bDescriptorType 41
    nNbrPorts 2
    wHubCharacteristic 0x000a
    No power switching (usb 1.0)
    Per-port overcurrent protection
    bPwrOn2PwrGood 10 * 2 milli seconds
    bHubContrCurrent 0 milli Ampere
    DeviceRemovable 0x02
    PortPwrCtrlMask 0xff
    Hub Port Status:
    Port 1: 0000.0507 highspeed power suspend enable connect
    Port 2: 0000.0100 power
    can't get device qualifier: Resource temporarily unavailable
    can't get debug descriptor: Resource temporarily unavailable
    Device Status: 0x0001
    Self Powered
    Bus 003 Device 002: ID 8087:8009 Intel Corp.
    Device Descriptor:
    bLength 18
    bDescriptorType 1
    bcdUSB 2.00
    bDeviceClass 9 Hub
    bDeviceSubClass 0
    bDeviceProtocol 1 Single TT
    bMaxPacketSize0 64
    idVendor 0x8087 Intel Corp.
    idProduct 0x8009
    bcdDevice 0.00
    iManufacturer 0
    iProduct 0
    iSerial 0
    bNumConfigurations 1
    Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 25
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xe0
    Self Powered
    Remote Wakeup
    MaxPower 0mA
    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 0
    bAlternateSetting 0
    bNumEndpoints 1
    bInterfaceClass 9 Hub
    bInterfaceSubClass 0
    bInterfaceProtocol 0 Full speed (or root) hub
    iInterface 0
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x81 EP 1 IN
    bmAttributes 3
    Transfer Type Interrupt
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0001 1x 1 bytes
    bInterval 12
    Hub Descriptor:
    bLength 9
    bDescriptorType 41
    nNbrPorts 6
    wHubCharacteristic 0x0009
    Per-port power switching
    Per-port overcurrent protection
    TT think time 8 FS bits
    bPwrOn2PwrGood 0 * 2 milli seconds
    bHubContrCurrent 0 milli Ampere
    DeviceRemovable 0x00
    PortPwrCtrlMask 0xff
    Hub Port Status:
    Port 1: 0000.0100 power
    Port 2: 0000.0100 power
    Port 3: 0000.0100 power
    Port 4: 0000.0100 power
    Port 5: 0000.0100 power
    Port 6: 0000.0100 power
    Device Qualifier (for other device speed):
    bLength 10
    bDescriptorType 6
    bcdUSB 2.00
    bDeviceClass 9 Hub
    bDeviceSubClass 0
    bDeviceProtocol 0 Full speed (or root) hub
    bMaxPacketSize0 64
    bNumConfigurations 1
    can't get debug descriptor: Resource temporarily unavailable
    Device Status: 0x0001
    Self Powered
    Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Device Descriptor:
    bLength 18
    bDescriptorType 1
    bcdUSB 2.00
    bDeviceClass 9 Hub
    bDeviceSubClass 0
    bDeviceProtocol 0 Full speed (or root) hub
    bMaxPacketSize0 64
    idVendor 0x1d6b Linux Foundation
    idProduct 0x0002 2.0 root hub
    bcdDevice 3.17
    iManufacturer 3 Linux 3.17.6-1-ARCH ehci_hcd
    iProduct 2 EHCI Host Controller
    iSerial 1 0000:00:1a.0
    bNumConfigurations 1
    Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 25
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xe0
    Self Powered
    Remote Wakeup
    MaxPower 0mA
    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 0
    bAlternateSetting 0
    bNumEndpoints 1
    bInterfaceClass 9 Hub
    bInterfaceSubClass 0
    bInterfaceProtocol 0 Full speed (or root) hub
    iInterface 0
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x81 EP 1 IN
    bmAttributes 3
    Transfer Type Interrupt
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0004 1x 4 bytes
    bInterval 12
    Hub Descriptor:
    bLength 9
    bDescriptorType 41
    nNbrPorts 2
    wHubCharacteristic 0x000a
    No power switching (usb 1.0)
    Per-port overcurrent protection
    bPwrOn2PwrGood 10 * 2 milli seconds
    bHubContrCurrent 0 milli Ampere
    DeviceRemovable 0x02
    PortPwrCtrlMask 0xff
    Hub Port Status:
    Port 1: 0000.0507 highspeed power suspend enable connect
    Port 2: 0000.0100 power
    can't get device qualifier: Resource temporarily unavailable
    can't get debug descriptor: Resource temporarily unavailable
    Device Status: 0x0001
    Self Powered
    Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Device Descriptor:
    bLength 18
    bDescriptorType 1
    bcdUSB 3.00
    bDeviceClass 9 Hub
    bDeviceSubClass 0
    bDeviceProtocol 3
    bMaxPacketSize0 9
    idVendor 0x1d6b Linux Foundation
    idProduct 0x0003 3.0 root hub
    bcdDevice 3.17
    iManufacturer 3 Linux 3.17.6-1-ARCH xhci_hcd
    iProduct 2 xHCI Host Controller
    iSerial 1 0000:00:14.0
    bNumConfigurations 1
    Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 31
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xe0
    Self Powered
    Remote Wakeup
    MaxPower 0mA
    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 0
    bAlternateSetting 0
    bNumEndpoints 1
    bInterfaceClass 9 Hub
    bInterfaceSubClass 0
    bInterfaceProtocol 0 Full speed (or root) hub
    iInterface 0
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x81 EP 1 IN
    bmAttributes 3
    Transfer Type Interrupt
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0004 1x 4 bytes
    bInterval 12
    bMaxBurst 0
    Hub Descriptor:
    bLength 12
    bDescriptorType 42
    nNbrPorts 6
    wHubCharacteristic 0x000a
    No power switching (usb 1.0)
    Per-port overcurrent protection
    bPwrOn2PwrGood 10 * 2 milli seconds
    bHubContrCurrent 0 milli Ampere
    bHubDecLat 0.0 micro seconds
    wHubDelay 0 nano seconds
    DeviceRemovable 0x00
    Hub Port Status:
    Port 1: 0000.02a0 5Gbps power Rx.Detect
    Port 2: 0000.02a0 5Gbps power Rx.Detect
    Port 3: 0000.02a0 5Gbps power Rx.Detect
    Port 4: 0000.02a0 5Gbps power Rx.Detect
    Port 5: 0000.02a0 5Gbps power Rx.Detect
    Port 6: 0000.02a0 5Gbps power Rx.Detect
    Binary Object Store Descriptor:
    bLength 5
    bDescriptorType 15
    wTotalLength 15
    bNumDeviceCaps 1
    SuperSpeed USB Device Capability:
    bLength 10
    bDescriptorType 16
    bDevCapabilityType 3
    bmAttributes 0x02
    Latency Tolerance Messages (LTM) Supported
    wSpeedsSupported 0x0008
    Device can operate at SuperSpeed (5Gbps)
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    Lowest fully-functional device speed is SuperSpeed (5Gbps)
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    bLength 18
    bDescriptorType 1
    bcdUSB 1.10
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    bDeviceSubClass 0
    bDeviceProtocol 0
    bMaxPacketSize0 8
    idVendor 0x040b Weltrend Semiconductor
    idProduct 0x2011
    bcdDevice 2.00
    iManufacturer 0
    iProduct 1 GiGa HiD
    iSerial 0
    bNumConfigurations 1
    Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 34
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xa0
    (Bus Powered)
    Remote Wakeup
    MaxPower 100mA
    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 0
    bAlternateSetting 0
    bNumEndpoints 1
    bInterfaceClass 3 Human Interface Device
    bInterfaceSubClass 1 Boot Interface Subclass
    bInterfaceProtocol 2 Mouse
    iInterface 0
    HID Device Descriptor:
    bLength 9
    bDescriptorType 33
    bcdHID 1.10
    bCountryCode 0 Not supported
    bNumDescriptors 1
    bDescriptorType 34 Report
    wDescriptorLength 105
    Report Descriptors:
    ** UNAVAILABLE **
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x81 EP 1 IN
    bmAttributes 3
    Transfer Type Interrupt
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0008 1x 8 bytes
    bInterval 10
    can't get debug descriptor: Resource temporarily unavailable
    Device Status: 0x0000
    (Bus Powered)
    Bus 001 Device 003: ID 0e8d:1806 MediaTek Inc. Samsung SE-208 Slim Portable DVD Writer
    Device Descriptor:
    bLength 18
    bDescriptorType 1
    bcdUSB 2.00
    bDeviceClass 0
    bDeviceSubClass 0
    bDeviceProtocol 0
    bMaxPacketSize0 64
    idVendor 0x0e8d MediaTek Inc.
    idProduct 0x1806 Samsung SE-208 Slim Portable DVD Writer
    bcdDevice 0.00
    iManufacturer 1 MediaTek Inc
    iProduct 2 MT1887
    iSerial 3 S16B6YMF7009NZ
    bNumConfigurations 1
    Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 32
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 4 Default
    bmAttributes 0xa0
    (Bus Powered)
    Remote Wakeup
    MaxPower 500mA
    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 0
    bAlternateSetting 0
    bNumEndpoints 2
    bInterfaceClass 8 Mass Storage
    bInterfaceSubClass 2 SFF-8020i, MMC-2 (ATAPI)
    bInterfaceProtocol 80
    iInterface 5 6238--Storage
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x81 EP 1 IN
    bmAttributes 2
    Transfer Type Bulk
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0200 1x 512 bytes
    bInterval 0
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x02 EP 2 OUT
    bmAttributes 2
    Transfer Type Bulk
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0200 1x 512 bytes
    bInterval 0
    Device Qualifier (for other device speed):
    bLength 10
    bDescriptorType 6
    bcdUSB 2.00
    bDeviceClass 0
    bDeviceSubClass 0
    bDeviceProtocol 0
    bMaxPacketSize0 64
    bNumConfigurations 1
    can't get debug descriptor: Resource temporarily unavailable
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    bDescriptorType 1
    bcdUSB 2.00
    bDeviceClass 0
    bDeviceSubClass 0
    bDeviceProtocol 0
    bMaxPacketSize0 64
    idVendor 0x1058 Western Digital Technologies, Inc.
    idProduct 0x1100 My Book Essential Edition 2.0 (WDH1U)
    bcdDevice 1.65
    iManufacturer 1 Western Digital
    iProduct 2 My Book
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    bLength 9
    bDescriptorType 2
    wTotalLength 32
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xc0
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    bLength 9
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    bInterfaceNumber 0
    bAlternateSetting 0
    bNumEndpoints 2
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    bInterfaceSubClass 6 SCSI
    bInterfaceProtocol 80 Bulk-Only
    iInterface 0
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    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x81 EP 1 IN
    bmAttributes 2
    Transfer Type Bulk
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0200 1x 512 bytes
    bInterval 0
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x02 EP 2 OUT
    bmAttributes 2
    Transfer Type Bulk
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0200 1x 512 bytes
    bInterval 0
    Device Qualifier (for other device speed):
    bLength 10
    bDescriptorType 6
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    bDeviceSubClass 0
    bDeviceProtocol 0
    bMaxPacketSize0 64
    bNumConfigurations 1
    can't get debug descriptor: Resource temporarily unavailable
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    bDeviceProtocol 0
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    idProduct 0x2d12
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    wTotalLength 108
    bNumInterfaces 3
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xc0
    Self Powered
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    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 0
    bAlternateSetting 0
    bNumEndpoints 3
    bInterfaceClass 255 Vendor Specific Class
    bInterfaceSubClass 204
    bInterfaceProtocol 0
    iInterface 0
    Endpoint Descriptor:
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    bDescriptorType 5
    bEndpointAddress 0x01 EP 1 OUT
    bmAttributes 2
    Transfer Type Bulk
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0200 1x 512 bytes
    bInterval 0
    Endpoint Descriptor:
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    bEndpointAddress 0x82 EP 2 IN
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    Transfer Type Bulk
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0200 1x 512 bytes
    bInterval 0
    Endpoint Descriptor:
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    bDescriptorType 5
    bEndpointAddress 0x83 EP 3 IN
    bmAttributes 3
    Transfer Type Interrupt
    Synch Type None
    Usage Type Data
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    bInterval 7
    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 1
    bAlternateSetting 0
    bNumEndpoints 2
    bInterfaceClass 7 Printer
    bInterfaceSubClass 1 Printer
    bInterfaceProtocol 2 Bidirectional
    iInterface 0
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x08 EP 8 OUT
    bmAttributes 2
    Transfer Type Bulk
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0200 1x 512 bytes
    bInterval 0
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x89 EP 9 IN
    bmAttributes 2
    Transfer Type Bulk
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0200 1x 512 bytes
    bInterval 0
    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 2
    bAlternateSetting 0
    bNumEndpoints 2
    bInterfaceClass 255 Vendor Specific Class
    bInterfaceSubClass 255 Vendor Specific Subclass
    bInterfaceProtocol 255 Vendor Specific Protocol
    iInterface 0
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x06 EP 6 OUT
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    Transfer Type Bulk
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0200 1x 512 bytes
    bInterval 0
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x87 EP 7 IN
    bmAttributes 2
    Transfer Type Bulk
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0200 1x 512 bytes
    bInterval 0
    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 2
    bAlternateSetting 1
    bNumEndpoints 2
    bInterfaceClass 255 Vendor Specific Class
    bInterfaceSubClass 212
    bInterfaceProtocol 0
    iInterface 0
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x06 EP 6 OUT
    bmAttributes 2
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    Synch Type None
    Usage Type Data
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    bInterval 0
    Endpoint Descriptor:
    bLength 7
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    wMaxPacketSize 0x0200 1x 512 bytes
    bInterval 0
    Device Qualifier (for other device speed):
    bLength 10
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    idVendor 0x1d6b Linux Foundation
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    wTotalLength 25
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    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xe0
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    MaxPower 0mA
    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 0
    bAlternateSetting 0
    bNumEndpoints 1
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    iInterface 0
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    Hub Descriptor:
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    Port 3: 0000.0503 highspeed power enable connect
    Port 4: 0000.0503 highspeed power enable connect
    Port 5: 0000.0100 power
    Port 6: 0000.0100 power
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    Port 9: 0000.0100 power
    Port 10: 0000.0100 power
    Port 11: 0000.0100 power
    Port 12: 0000.0100 power
    Port 13: 0000.0100 power
    Port 14: 0000.0100 power
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