MuVo Slim transfer er

Hi. I'm frustrated with the tech support I'm getting in email, so hopefully somebody here can help me. I had songs on my slim and everything was working fine until all of a sudden, I started getting this error message. It says: error tranferring file. There is an option at the bottom not to show this message for all other transfers, and a countdown at the top that automatically closes the window in a few seconds.
Tech support said to d/l the new firmware, so I saved all my songs (I'm in Creative media source, by the way), and did the firmware. Now I get the same error when I try to put all the old songs back on there. Tech's next email gave instuctions on how to reformat, but I got stuck in the middle because they gave me instructions for the wrong player! Next email said: "Here are the steps to format your player. It is not necessary to do the format now yet." Huh? Since I didn't know what else to do, I went ahead and tried to follow these steps:
- remove the battery from muvo slim- connect the player via the cable to the usb port of system.- Open the device manager- Is there a recovery device class appearing in device manager?- Next update the latest firmware and follow onscreen instructions. (Ensure format data area is checked)
What is a device manager? Does any of this make sense? I'm running Windows 98.

Yes, I tried reformatting. That's where I got stuck on where the device manager is. The last person told me how to find it (thank you, by the way), but the next step said "is there a recovery device class appearing in device manager?" And there's not.
I asked tech support the same questions I posted here, and more, but they are giving me really confusing and garbled up info. Yes, I know they're trying their best, but I'm still frustrated. This is how they answered the same questions I posted here:
The other Options listed are Firmware update.Up-to-date firmware are equipped with fixes or additional features and we can also determine whether there is any problem with the current firmware on playerAnd the Setup of the Creative Player Bundled Software Creative MediaSource. For Transferring and Playback and Ripping of Song Tracks.Please also note that for any drm protected files, they have to be transferred over using theMediaSource program, due to the license issue.Your valuable feedback and understanding have been highly appreciated.
That did not answer one of my questions, and didn't make much sense. I know what I need to do is call and speak to a human being, but their hours are inconvenient with my work schedule.

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mattg3 wrote:
Im about to buy a muvo slim and already own a zen xtra.Does muvo slim allow for recharge using plug accessory I got with my zen or can i only charge using usb cord and computer?
It charges via its USB socket, so you can't use the Xtra's power supply.
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It works as a flash dri've, so appears as a dri've letter in Windows Explorer.
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I recently bought a MuVo Slim to supplement my Zen Micro. I like to use WMP0 to organize mu music library and I use playlists heavily. I find that the best way of managing my music os to organize it in playlists the way *I* want them and then synch selected playlists with my device. This works flawlessly with my Zen Micro (using MTP firmware of course).
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BTW I have a track record of destroying things that does not work as expected. I once invited both the Sales Director of Compaq in my country (before the merger with HP) and the local computer press to witness as I made a big fire of 36 Compaq laptops that my company had nothing but trouble with. The Sales Director of Compaq didn't show up but the computer press did. Needless to say it was a lot of fun.
So don't you make the mistake of not beliening me when I say I'll throw it out the window :smileyvery-happy:

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JLeeKyo82 wrote:
I have the Muvo Slim 256MB model no DAP-TD0008 with firmwire drivers ..03?The problem i'm having is the battery refuses to recharge. My initial thought was that the battery died completely from being drained and just simply wouldnt recharge, so I bought another one from the Creative website. I've had the new battery in my possesion for day, and it too, refuses to charge. I have used multiple usb ports on multiple pc's (with the firmwire installed on each machine) and the battery never recharges, no matter how long I leave the player charging. I am also certain that it is not the chord itself. This is because I can still format, add, remove, and edit the playlist and software on the player through my pc's. It connects just fine and the pc's in my home recognize it just fine. Even the "charging" symbol on the top right corner is displayed while it's plugged in. But anytime I unplug it, the player immediately says that the battery is empty, and then shuts off. I've been digging through the forums and have not seen another post describing this same problem. ANY help would be appreciated, thanks in advance.
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Miner2049er.
Message Edited by miner2049er on <SPAN class=date_text>03-03-2005<SPAN class=time_text>03:38 AM
Message Edited by miner2049er on 03-03-2005 03:38 AM

Yes, same problem with my unit too.

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You didn't wait very long for any responses!
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Did you try creating a folder on the player, and copying some MP3 files into it's
Cat

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PB

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I had the same problem, less then 48 hrs after buying a Slim.
I had reformatted it and did so in Fat32. I then had that error. Reformat it as FAT and it will work agian.
(To Reformat ...
Open "My Computer". Find the "Removable Storage Dri've" the Muvo made, and right click it. You will see this:<IMG src="http://www.acsontario.biz/help/muvo_reformat_step.JPG">
Select the option "Format".
<IMG src="http://www.acsontario.biz/help/muvo_reformat_step2.JPG">
Select the dropdown box option of "FAT".
Click "Start" and it will reformat. For a faster reformat you can select "Quick Format".
SECONDLY ..... the new "Scroll" feature works by HOLDING THE JOG WHEEL LEFT OR RIGHT to 'ff' or 'rw' thru the song, like you would with an old CD Player, tape deck or VHS machine.Message Edited by kmodorex on -3-2004 03:23 AM

Muvo slim battery charg

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Yes when it's charging, there is a lightning flash symbol flashing across the battery indicator.
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Hello,
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Currently everything about the device works perfect except causing extra work while connecting to the PC: I have to run the Firmware update program each time I want to browse the files in MuVo Slim.
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Btw, at that point if I click 'start' and upgrade the firmware of MuVo (or downgrade, that makes no difference) it is then again not recognized by PC! In this case, I have to go through the step I've described again: Run the Firmware update program , see the "A device has been detected in recovery mode and is being initialized. Please wait..." message and close the firmware update window, and so on...
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Does anybody have solution? I still have to run Firmware Update program
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MuVo Slim transfer er

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