Muvo TX and MusicMatch Plus for DRM-protected so

I just bought a Muvo TX and I am trying to use it with Musicmatch Jukebox Plus. For songs that I have ripped from CD, it works fine - MMJB recognizes the Muvo and happily downloads the songs. However, for WMA files that I have purchased from MusicMatch store, I get an error about the song not having "download to portable rights." I have also tried moving songs to the Muvo with the Creative MediaSource application. It gets an error while transferring the DRM-protected songs too. Has anyone got this combination to work? MusicMatch says on its website that it works with Muvo NX, so I optimistically assumed that the TX would be ok too.
Other info:
- Windows 98SE, MMJB 9 (latest version)
- Upgraded to latest Creative MediaSource app 2.03.29 with latest Muvo TX plugin for Win98.
- Haven't upgrade the firmware of the Muvo TX because when I try to do it, the upgrade program doesn't detect the device.
- Waiting for response from MusicMatch tech support.
Thoughts? Suggestions? Thanks,
-Mike S.

Jeremy - I think MusicMatch is fully intending to allow songs purchased from them be downloaded into portable players. They specifically say on their website that they support many players including the Creative Muvo Nx - and since the TX is the same thing just with USB 2.0, I thought it likely it would work.
To just say it's not allowed is probably giving up too easy ... especially since the TX supports DRM and is part of the MS "Play for Sure" program - as is the MusicMatch store. That's the whole idea of this Microsoft program - that songs I buy at online music stores will work with my devices!
I am still waiting for MusicMatch to respond to my question. Ideally, it seems like it would make sense for Creative to test their devices with the major online stores (MusicMatch, Walmart, etc.). Do you know if this has been done? If so, what combinations are known to work?
My hope is that I just don't have the right combination of software versions and can upgrade. To find out it can't work would be very frustrating.
-Mike S.
Message Edited by msennett on 0-26-2004 05:43 AM

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