MuVo V100 Playing Downlo

I am having a problem with my daughter's MuVo V00. This is the second one that I have purchased and I have no problems with the first one. I download the songs into Windows Media Play and Sync them to the MP3. The songs show up in when I plug the MP3 into the PC and play them on Windows Media Player and they show up on My Computer, but I can't get the songs I synced to play when the MP3 is not plugged into the computer. Any advice?

Sounds a bit like my problem. I have downloaded an audio book from Net Library into Library A Folder on the MuVo V00 I just bought today. I see the title and author scrolling by on the screen, but there is no sound. The timer does not advance either.
Yes, the ear buds are plugged in and the volume is on medium.
(I heard the Welcome intro from Creative about 100 times already)
Anyone have any ideas?
Claybarb

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