Muvo V100 Won't Connect - How do I install the driver alone? Where on the disk is

Question

First of all, I've read through the FAQ, etc., the Creative Knowledge Base, searched the forum, and read the manual, etc. and I cannot find an answer.
In short, all I want to do now is try installing the Muvo V00 driver alone to see if that fixes my problems with the PC not fully recognizing and communicating with the Muvo V00. And then maybe try using it on a friend's PC to see if it works. I'd have done that already except the friend li'ves quite some disctance. If that doesn't work, this thing is going back and I'm not sure I even want to try an exchange.
I'd be very appreciati've of any help you can provide. Thanks!
My tale of woe:
I have a Windows XP Home PC and I cannot get the PC to fully recognize the existence of the Muvo V00. I've installed and uninstalled the software (Creative Media Explorer and Creative MediaSource Player/Organizer and I guess the driver) several times and the PC doesn't recognize the existence of the Muvu V00. I follow the installation instructions exactly and it just doesn't work.
I have tried using the Muvo V00 after uninstalling the software, and the PC recognizes that a "mass storage device" is attached, but it won't provide a dri've letter until I try to "Safely remove USB Mass Storage Device". And during the Safely remove process, which strangely gives me an hourglass for many minutes, it finally runs the Autoplay routine, but that gives an hourglass and never finishes and I have to cancel it. And then the "Safely remove routine" finally comes back and safes it can't be safely removed, try later, even though no other applications are accessing the Muvo V00. Then, surprisingly, the PC displays a dri've letter for the USB Mass Storage Device (the Muvo V00), but when I try and access it, all I get is an hourglass.
By the way, I'm in Information Technology so I somewhat know what I'm doing. So far, tech support has been less than helpful and has only provided a link to the Knowledge Base!

Answer 1

I have the same problem with my new Muvo V00. Before installing, I tried turning off all antivirus and every program I could think to turn off that I usually have running. My computer refused to recognize the Muvo V00. I called customer service, they sent me directions to do a clean install. This involves editing the things that load with windows so that nothing interferes with the installation. I tried that. (Now I get a nice boot up message asking if I want to load windows or go to the Restore utility.)
I found information in the Creative knowledge base about permissions. So, tried editing the permissions to the USB and USBSTOR. After everything I tried, either my computer would recognize the Muvo for a few seconds and then forget it existed, or my computer acted like I hadn't installed it in the first place. I've gotten the dri've letter after one reboot and lost the whole thing on the next reboot. The Creative software either didn't find the Muvo, or if it did, it froze when I tried to access the device from the menu.
I've used restore points to revert my computer to before installation, and tried reinstalling. I tried updating my bios (which got it to recognize the Muvo for the longest time ... about an hour. Then, my computer froze.
I tried downloading the dri'ves for the NOMAD as was suggested here. But that didn't work either. First, I got the message that I had newer drivers on my machine and the whole installation program closed. (Uninstalling the drivers and using the downloaded ones didn't work either.)
The weirdest thing is that my friend's computer recognized the device immediately. AND my computer fully recognizes her Muvo TX--even the creative software recognizes it perfectly!!
I'm at a loss. If my friend wanted to trade devices, all would be well. But she loves her TX.
Before I realized that my friend's Muvo TX works perfectly, I was convinced that my Windows XP was corrupted or something. Apparently, it's not.
If anyone can give me any advice or help (there might be something out there that I haven't tried), I'd appreciate it. The thing is that the V00 was a gift. I'd hate to have to ask for the receipt to return it, but that's what I may end up having to do.
Good luck to all with similar problems.