MuVo2 FM Freezes, hangs, completely stops work

I have had the MuVo2 FM 5GB?for about 5 months and I am sorry I bought it. This unit is so temperamental I have to constantly work with it to even get it to function!? I have updated with the latest firmware but constantly the battery drains, the menus stops functioning, I have had to pull the battery out so many times to get control of the unit again. Has anyone else experience this issue?

We have exactly the same problem on our Windows servers, also Dual core Xeon, running Windows Server 2003 SP 1, with 2Gb physical RAM. We have two Windows servers behind Cisco load balancers.
When we get this problem, CPU and memory usage seems normal. The Throughput graph in Monitoring -> Performance flat lines at zero, the Queue length goes up by the second and the Garbage collection graph flat lines at whatever value it was at when the service appeared to hang.
The Java memory settings are: -Xms512m -Xmx1024m
Can anyone help, please? I have had to manually restart the services on both servers about 10 times so far this morning! This is unusual, but we do have an unsually heavy load this morning.
Many thanks

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