MWI working when I logged IN or logged OUT from the EM of CUCM

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Dear All,
I have Cisco Unity Connection 7.1 which integrated with the CUCM 7.1 , I configured the MWI to be working with the users that logged in their phones, now I have a request to make the MWI during Logged IN or Logged out from EM profiles.
The MWI configuration running for MWI ON : DN 1000 ,PT : Phone-logged-IN , CSS:Internal-CSS .
MWI off : DN 1001 ,PT : Phone-logged-IN , CSS:Internal-CSS .
CSS Internal contains PT : Phone-logged-IN then Phone-logged-OUT
So , can anyone guide me for this task?
Thanks,
Ahmed Ellboudy

No this is not a common problem. Have you had the bottom off before?
The factory set screws you see a bit if blue lock tight which makes it more difficult the first time out.
They can replace the screws over the counter at any authorized repair service or Genius bar:
Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do

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MWI working when I logged IN or logged OUT from the EM of CUCM

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