MX700 Printer using color ink to print black

I am printing a project using only black & white (no greys) and my color ink is being used up, but not the black ink, HELP!!

Hi GramPam,
There are several things that may cause the color inks to be used when printing in black and white:
1. Duplex printing is selected. If you print double-sided pages, the color inks will be used to produce the black on the page, even if grayscale printing is selected. This is done to eliminate over-saturation of ink on the page.
2. A paper type other than PLAIN PAPER is selected. Any other paper type selected other than plain paper will utilize the color inks to produce the black on the page.
3. Periodic print head cleanings. The printer goes through a cycle to clean the inkjet nozzles periodically so they do not become clogged; this process will use both the black and color inks.
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Similar Messages

Why doe's my 8500A printer use color ink when printing black and also when unit is cleaning

I only print in black. I am required to buy all the colors because my printer will not operate when any cartridge is empty.
I was informed at Office Depot that all printers operate this way. According to them it also uses ink when it goes through
the cleaning cycle.
The XL ink package at Office Depot (black, yellow, cyan, magenta) is $97.00 + tax.
I hope someone has a logical answer why this is set up this way.
Why do I need colors to print black?

The 8500A takes 4 ink cartridges and 2 printheads (one for black/yellow, and another for the other two colors). This design is so that you have have larger ink cartridges (stationary on the side, the printer only moves the printhead during printing). A drawback is, you have to have all the cartridges in, without the ink cartridges, the printheads could be damaged and would cost more to replace.
Printing black text uses black ink only, it does not use color ink. The "Clean printhead" function does print a color page and uses color ink, but you only need to do this when you notice lines missing (printhead clogged) in the printout.
If you print mostly black only, choose a model that uses cartridges that has a printhead built in. These printers typically can still print black with color ink out.
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Printer Printing with color ink in greyscale mode

Even you choose to print in black and white only, printer prints with color inks.
Printer Model : HP C4580

Hi GT501,
Thank you for your response!
Please go through the following:
Reset the printing system. OS X Mavericks: Reset the printing system.
Verify and repair disk permissions. Disk Utility 12.x: Repair disk permissions.
Let's start with those two steps for now, and let me know what happens.
Hope this is helpful, and have a nice day!
RnRMusicMan
I work on behalf of HP
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Does Grayscale printing in Canon MP 287 uses color ink also???

Hi,
I want to know that using the printer in grayscale mode uses color ink or not for printing????

So I wonder if my B&W docs have been printing from the color carts and not the pigment black cart. Might this be what's happening? Is there any way to get PSE to use the pigment black cart? Or is something else happening?
Yes, this is very common with most printers now. They blend colors to get a good black. Does your printer have a grayscale mode option?

Why is my printer HP Officejet 6600 using color ink even though I'm not printing in color?

I've had this printer about a year now. I've replaced the entire line of ink cartridges at least 3 times now, working on 4. I don't print much at all. A couple of sheets a day or so. I always thought that it was using color ink very quickly so I thought I'd put it to a test. I changed the default settings to black ink only. I replaced all of the ink cartiridges, color and black. I decided this time I wouldn't print anything in color just to see what happened. Well the same thing is happening as if I were using color ink. The color ink is draining out much quicker than the black ink. This seems weird to me. Now we are at the point where it won't print unless I replace the magentia cartridge. This also seems unfair that they do not mention this clearly when you purchase the item. Something like "Oh, by the way, we aren't making enough money doing business as we should, so we will make you replace your ink supply even though it really isn't necessary and that should pick up the slack". I've paid for a new printer already with ink costs. Is there a way to get around this or am I stuck with it. Thanks.
This question was solved.
View Solution.

When you set the printer to print in grayscale did you also select "Black ink only"?
HP and other printer manufacturers have different printer technologies for different needs.
Some have printheads built into the ink cartridges. These printers can typically print with one or more of the colors completely empty, or even with color or black (but not both) cartridges removed. The Deskjet 6980 series is an example.
Other printers have separate ink supplies and replaceable printheads. An example would be the Officejet 8600 printer. The printhead in these printers can be replaced if they are damaged by running the printhead with colors out. Some of these printers will allow printing with a color out, other will not. If the printer is run without ink in one or more colors the printer may be damaged, but the user may be able to recover without having to send the printer for service.
Other printers have permanent printheads. To run these without some ink in all the colors would risk causing damage to the printhead due to clogs, air ingested in the printheadvor burned out printhead firing resistors. The Photosmart 6600 series is an example of this type of printer. For printers with fixed printheads this could require service to get the printer to print properly again when the ink is finally replaced.
The document here describes how ink is used. While the document is written for HP Inkjet printers the same principles apply to inkjet printers from other manufacturers.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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Is it possible to print using Adobe CreatePDF Desktop Printer from a pdf file ?

Hi,
I have a pdf file and I want to print using Adobe CreatePDF Desktop Printer so that the file to be uploaded to https://cloud.acrobat.com. Is this possible ? Right now an email is received that "Adobe PDF Pack could not successfully convert your file filename.pdf to Adobe PDF. Your uploaded file type is not a supported format. Or pdf file type is not supported ?
Thank you

Hi adelon84,
If the file is already a PDF, you can upload it directly to Acrobat.com. Just log in to your account at https://cloud.acrobat.com using your Adobe ID and password, and click the Upload File icon (the cloud with an arrow), navigate to your PDF file, and click OK!
(Once a PDF, no need to convert to PDF again!)
Best,
Sara

Do you need an AirPrint printer to print from an iPad or can you print using any wifi enabled printer?

do you need an AirPrint printer to print from an iPad or can you print using any wifi enabled printer?

How to Print from Your iPad: Summary of Printer and Printing Options
http://ipadacademy.com/2012/03/how-to-print-from-your-ipad-summary-of-printer-an d-printing-options
Print from iPad / iPhone without AirPrint
http://ipadhelp.com/ipad-help/print-from-ipad-iphone-without-airprint/
How to Enable AirPrint on a Mac and Use Any Printer
http://ipadhelp.com/ipad-help/how-to-use-airprint-with-any-printer/
iPad Power: How to Print
http://www.macworld.com/article/1160312/ipad_printing.html
Check out these print apps for the iPad.
Print Utility for iPad ($3.99) http://itunes.apple.com/us/app/print-utility-for-ipad/id422858586?mt=8
Print Agent Pro for iPad ($5.99) http://itunes.apple.com/us/app/print-agent-pro-for-ipad/id421782942?mt=8 Print Agent Pro can print to many non-AirPrint and non-wireless printers on your network, even if they are only connected to a Mac or PC via USB.
FingerPrint turns any printer into an AirPrint printer
http://reviews.cnet.com/8301-19512_7-57368414-233/fingerprint-turns-any-printer- into-an-airprint-printer/
 Cheers, Tom

How to print black using color ink

I am low on black ink at the moment but have a full color cartridge. I realise what I wish to do is more expensive than usual but right now I need to print quite a few documents in black but dont think I've enough black ink to do the job. I have an HPDeskjet 2050 3 in 1 printer/scanner and I cant find an option to select to use color to make black. If anyone knows how to do that on this printer please let me know otherwise "I got me some 'splainin to do" tomorrow at work.
Thanks

Printer: HP 6330 All-In-One
My color ink cartridge completely ran out of cyan (left only with yellow and magenta) and the black ink cartridge was completely emtpy. In order to print an acceptable black and white doucument, I tried different settings until I found the right combination. The output was a very dark purple. The document took about four times as long to print due to the highest dpi setting, but the quality was very good in a pinch.
Keep in mind that the doucument was printed from Adobe; the source document was from MS Word. So, some settings may not appear in other applications. However, a similar approach may be applied to obtain the best result.
See the collection of screenshots for the printer settings.
Hope this helps.
-Seth

How do I use color catridge to print in black?

My black catridge ran out of ink so any tips? My printer is HP Deskjet Ink Advantage 2060 K110. When I print a document in black, it's blank. I tried printing a colored page but it's not the same color as the picture and seem to be lacking black.

As described in page 28 of the user manual here, the printer should automatically switch to single-cartridge mode if you simply remove the black cartrdige. There will likely be an error message about the missing cartridge but the color cartrdige will be used to print the black text as well as the color sections.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

564 black ink - printer using photo ink for general printing!

I ran out of regular black ink for my Photosmart C6380 a couple of weeks ago. Had a full cartridge of photo black, but none was used - pages were very faint gray. After replacing the empty cartridge with a 564XL, I see that my photo black is now half empty while the regular black ink is full and has not been touched at all!! Where's the confusion? How do I make the printer draw from the standard ink cartridge instead of the photo? It won't work without every cartridge in place.

Hi Selig,
Thanks for posting you issue on forum,
From what i understand you would like to Print use black ink only instead of photo black.
You have an option under the printer driver which says Black ink only, by selecting that you will not be able to print color. On most cases this should help you use the black cartridge over the photo black.
If you have to print color you might need to change this option,
I dont have the printer over here but the steps are from best of my knowledge.
Go to Control Panel>> Devices and Printers>> Highlight Printer>>Right click on Printer and click Printing Preferences.
Click on Advance>>click on the drop down for Print in Greyscale and select Black Ink only
with newer driver we have this option under Printing Preferences>>Paper/Quality tab and under Quality settings.
Although I am an HP employee, I am speaking for myself and not for HP.
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How to get my color ink to print in color

i cannot get my printer in color, when i hit print, i clink on color but all i get in black, and its a new cartridge

Hey @ldc1982,
Welcome to the HP Support Forum.
I understand you're unable to print in colour using your HP Deskjet 1010 Printer. I would like to assist you with this. I have some suggestions that may resolve your issue.
I have located an article from HP that provides some handy steps that address this particular issue. Try the following selected Solutions from the article in sequence:
Solution four: Check the print settingsFollow these steps to check the print settings to make sure that they are appropriate for your print job.
Click the Windows icon (), click All Programs, click HP, click the folder for your HP printer, and then click the icon for your HP printer (). The printer software opens.
NOTE:You can also open the HP printer software from your computer desktop: double-click the icon for your HP printer ().
Click Print, and then click Set Preferences. The Printing Preferences dialog box opens.
Click the Paper/Quality tab.
From the Media drop-down, select the paper type that matches the paper loaded in the input tray and the desired print quality.
Click the Advanced tab. The Advanced Options dialog box opens.
Review the following options, and then make any necessary changes. To change a setting, click the current setting, and then select the new setting from the drop-down menu displays.
Paper/Output: Make sure that the selected option matches your paper size. For example, for legal paper, select Legal.
Document Options: Make sure that Print in Grayscale is set to Off, unless you are printing in Grayscale intentionally.
Resolution: This list allows you to see the resolution specifications for the possible print quality selections. For example, Max DPI mode is 1200x1200 dpi. To change the resolution, you must click the Paper/Quality tab, and then select the paper type and print quality from the Media drop-down menu.
Click OK, and then click OK again to apply the settings.
Click OK from the Print dialog box to start the print job.
If these steps resolved the issue, you do not need to continue troubleshooting.
If the issue persists, continue to the next solution.
Solution five: Check estimated ink levels and replace low or empty cartridges
NOTE:Ink level warnings and indicators provide estimates for planning purposes only. When an indicator shows low-ink levels, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until print quality becomes unacceptable.
Click the Windows icon (), click All Programs, click HP, click the folder for your HP printer, and then click the icon for your HP printer (). The printer software opens.
NOTE:You can also open the HP printer software from your computer desktop. Double-click the icon for your HP printer ().
Click the Estimated Ink Levels icon. The HP Toolbox opens.
Click the Estimated Ink Levels tab. The Estimated Ink Levels window opens.
Figure : The Estimated Ink Levels window
If the ink level graphic shows low or empty cartridges, and the quality of your printouts is unsatisfactory, replace the cartridges now.Click here to go to instructions in this document for installing a replacement cartridge.
If the ink level graphic shows full cartridges, you do not need to replace the cartridges yet. Continue to the next solution.
Solution six: Print and evaluate a test page and troubleshoot defects
Follow these steps to print, and then evaluate a test page.
Step one: Print a test page
Make sure there is plain white, letter-size paper loaded in the input tray.
Click the Windows icon (), click All Programs, click HP, click the folder for your HP printer, and then click the icon for your HP printer (). The printer software opens.
NOTE:You can also open the HP printer software from your computer desktop: double-click the icon for your HP printer ().
In the printer software, click Print.
Click Maintain Your Printer (). The HP Toolbox opens.
Click the Device Reports tab.
Click the Print Diagnostic Information icon. The test page prints.
Figure : Example of test page
Step two: Determine which cartridges printed which areas of the test page
Different cartridges print different areas of the test page. Use the following guidelines to determine which cartridge printed which areas.
The black cartridge prints the black areas of the page, such as the black bars and black text.
The color cartridge prints the color areas of the page, such as the cyan (blue), magenta, and yellow color bars.
Figure : Which cartridge prints which areas
Printed with the tri-color cartridge
Printed with the black cartridge
Make a note of which cartridge printed which areas of the test page, and then continue to the next step to check the report for defects.
Step three: Check the test page for defects
In general, if the printer and its cartridges are working correctly, all the color bars should be present, unstreaked, and uniform in color. The black text on the page should not show ink streaks.
Use the following table for examples of defects that can exist on the test page. The following examples are not inclusive, but tend to represent the most common issues.
Examples of defects on the test page
Defect
Example
Description or cause
Broken lines in grid patterns
Problem with the ink nozzles
Faded or nonuniform colors in the color blocks
Depleted cartridges, or ink mixing together
Track marks or ink smears in the text
Fibers or other debris on one or both of the cartridges
The color blocks are streaked or lined
The cartridge might be running out of ink or the nozzles might be clogged
One or more of the colored blocks is missing entirely
All colors printed - no missing colors
Yellow missing - the color cartridge is not printing correctly
The cartridge is out of one color of ink or the ink nozzles might be clogged.
If you see one or more defects on the print quality diagnostic report, continue to the next steps.
If there are no defects on the print quality diagnostic report, it indicates that the print mechanism and ink supplies work correctly. Therefore, you do not need to continue the troubleshooting steps in the remainder of this document. However, if printouts are still unsatisfactory, try the following general procedures to improve print quality:
Make sure that the image you are printing has sufficient resolution. Enlarged images might appear fuzzy or blurry.
If the issue is confined to a band near the edge of a printout, use the software you installed with the printer or another software program to rotate the image 180 degrees. The problem might not display on the other end of the printout.
Avoid leaving unprotected cartridges out of the printer for an extended period of time.
Always use the Power button to turn off the printer. This protects the cartridges from drying out.
Windows only: If you are experiencing garbled, jumbled or illogical text, incomplete printouts, or missing text or graphics, go toContinuous Pages of Strange or Garbled Characters Print in Windows.
Step four: Clean the cartridges using an automated toolFollow these steps to run an automated tool to clean the cartridges if you found defects on the extended test report.
Click the Windows icon (), click All Programs, click HP, click the folder for your HP printer, and then click the icon for your HP printer (). The printer software opens.
NOTE:You can also open the HP printer software from your computer desktop: double-click the icon for your HP printer ().
In the printer software, click Print.
Click Maintain Your Printer (). The HP Toolbox opens.
Click the Device Services tab.
Click Clean Ink Cartridges, and then follow the on-screen instructions to clean the cartridges.
After running the tool, click Print to print a test page. If the print quality is still unacceptable, follow the on-screen instructions to run aSecond-level clean.
If these steps resolved the issue, there is no need to continue troubleshooting.
If the issue persists, see the next step.
Step five: Align the printer
NOTE:Make sure that there is plain white U.S. Letter or A4 sized paper in the input tray.
Click the Windows icon (), click All Programs, click HP, click the folder for your HP printer, and then click the icon for your HP printer (). The printer software opens.
NOTE:You can also open the HP printer software from your computer desktop: double-click the icon for your HP printer ().
In the printer software, click Print.
Click Maintain Your Printer (). The HP Toolbox opens.
Click the Device Services tab.
Click Align Ink Cartridges, and then follow the on-screen instructions to print the alignment page.
Review the alignment page, follow the on-screen instructions to complete the alignment, and then click Done.
If these steps resolved the issue, there is no need to continue troubleshooting.
If the issue persists, see the next step.
Step six: Clean the area around the ink nozzles
Complete these steps only if there were track marks or smears in the text on the test report.
CAUTION:Do not perform these steps unless the test report specifically shows smeared text or track marks. If the report does not show this defect, continue to the next solution.
Gather the following materials:
Dry foam-rubber swabs, lint-free cloth, or any soft material that does not come apart or leave fibers (coffee filters work well)
Clean sheets of paper
Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the print cartridges)
CAUTION:Do not use platen cleaners or alcohol to clean the area. These can damage the cartridge or the printer.
Press the Power button to turn on the printer, if it is not already on.
Open the cartridge access door. The carriage moves to the center of the printer. Wait until the carriage is idle and silent before continuing.
Figure : Open the cartridge access door
Lightly press down on the cartridge to release it, and then pull the cartridge out to remove it from its slot.
Figure : Remove the cartridge
CAUTION:Do not touch the copper-colored contacts or the ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.
Figure : Do not touch the contacts or nozzles
Place the cartridge on a piece of paper with the ink nozzles facing up.
Lightly moisten a clean, foam-rubber swab with distilled water.
Clean the face and edges around the ink nozzle with the swab.
CAUTION:Do not clean the ink nozzle plate.
Figure : Clean the area around the ink nozzle
Nozzle plate - DO NOT CLEAN
Area surrounding ink nozzle - Do clean
Cartridge contacts - DO NOT CLEAN
Either let the cartridge sit for 10 minutes to allow the cleaned area to dry, or use a new swab to dry it.
Hold the cartridge by its sides with the nozzles toward the printer, and then insert the cartridge into its slot. Make sure that the icon on the cartridge matches the icon on the slot.
The tri-color cartridge () goes in the slot on the left.
The black cartridge () goes in the slot on the right.
Figure : Insert the cartridge into the slot
Push the cartridge forward into its slot until it snaps into place.
Figure : Push the cartridge into the slot
Repeat these steps to clean the area surrounding the ink nozzle on the other cartridge.
Close the cartridge access door.
If these steps resolved the issue, you do not need to continue troubleshooting.
If the issue persists, continue to the next solution.
Solution seven: Replace the problem cartridge
Follow these steps to replace the problem cartridge, and then align the printer.
Step one: Remove the problem cartridge
If you have a defective cartridge or printhead, it might be under warranty. To check the warranty on your ink supplies, go tohp.com/go/learnaboutsupplies, select your country/region, and then review the limited warranty information for your supplies.
Press the Power button to turn on the printer, if it is not on already.
Lower the output tray, and then open the cartridge access door. The carriage moves to the center of the printer. Wait until the printer is idle and quiet.
Figure : Open the cartridge access door
Place your finger on top of the cartridge you want to replace, and then lightly pull and press down on the cartridge to release it.
Figure : Pull and press to remove the cartridges
The tricolor cartridge (left-hand slot)
The black cartridge (right-hand slot)
Step two: Install the new cartridge
Remove the new cartridge from its package, and then carefully pull the orange tab to remove the protective plastic tape.
CAUTION:Do not touch the copper-colored contacts or ink nozzles. Also, do not re-tape the cartridges. Doing so can result in clogs, ink failure, and bad electrical connections.
Figure : Remove the protective tape
Hold the cartridge by its sides with the nozzles toward the printer, and then insert the cartridge into its slot. Make sure that the icon on the cartridge matches the icon on the slot.
The tri-color cartridge () goes in the slot on the left
The black cartridge () goes in the slot on the right
Figure : Insert the cartridge into its slot
Push the cartridge forward until it snaps into place.
Repeat these steps to insert the other cartridge, if necessary.
Figure : Install the second cartridge
Close the cartridge access door.
Figure : Close the cartridge access door
Step three: Align the printer
NOTE:Make sure that there is plain white U.S. Letter or A4 sized paper in the input tray.
Click the Windows icon (), click All Programs, click HP, click the folder for your HP printer, and then click the icon for your HP printer (). The printer software opens.
NOTE:You can also open the HP printer software from your computer desktop: double-click the icon for your HP printer ().
In the printer software, click Print.
Click Maintain Your Printer (). The HP Toolbox opens.
Click the Device Services tab.
Click Align Ink Cartridges, and then follow the on-screen instructions to print the alignment page.
Review the alignment page, follow the on-screen instructions to complete the alignment, and then click Done.
If these steps resolved the issue, you do not need to continue troubleshooting.
Source
Please let me know the result of your troubleshooting by responding to this post. If you I have helped you restore colour printing capabilities, feel free to give me a virtual high-five by clicking on the 'Thumbs Up' icon below.
Have a great day!
E-roq
I work on behalf of HP.
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Printer stopped using Cyan ink when printing.

My HP Office Jet Pro L7789 All-in-One all of a sudden quit pulling the Cyan color when printing in color. It was doing fine and then the next picture is only using Black, Magenta and yellow. I have run "clean printhead" 3 times, run calibrate linefeed and run allign printer twice, all to no avail. When you print out a "Print Quality Diagnostics Page" everything comes out fine except on the test pattern 2 it does not have the Cyan (BLUE) color at all.
Any ideas?

Hello grumpsjlk, and welcome to the HP Forums.
I see you are experiencing ink issues. I would like to try and assist.
I would recommend removing your cartridges and power resetting the printer.
I would also suggest utilizing this document on Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems.
If that doesn't resolve the issue, I would recommend contacting HP directly. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide.
Thank yuo for posting on the HP Forums.
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Officejet 6000 using color ink when set to greyscale black and white only

I have two new Officejet 6000's and both run out of color ink even though I have them set to print greyscale black and white only. I almost never use color. The drivers are the latest versions. Connected via ethernet cord. Vista Home Premium 64 bit. Color ink is too expensive to waste it like this. Does anyone have a reason and/or a solution why the color ink is running out when I have it set to black and white only?
Apparently it is an issue with some others too. See this thread on the 6500: http://h30434.www3.hp.com/t5/Mac-printing-and-scanning/HP-OfficeJet-6500-will-not-print-using-black-...

I know these posts are old, but.
To force the print to print even though some carts are empty or expired. Turn the printer off. Then hold the feed button while turning the printer on. Keep the feed button pressed for about 4-5 seconds after powering on the printer.

Make HP7510 printer use other cartridge when printing black and white document.

Hi,
HP7510 inkjet printer.
Assuming normal black is used up. Will the printer continue with the
photo black cartridge to complete documets?
Can I configure the printer to do so?
Claes

The photo cartridge is used for graphics and printing on photo paper. You may be able to use the photo cartridge by selecting Photo paper in the driver settings. This is not a recommended solution - printing will be slower and it may put too much ink on the page. It may be an OK solution for temporary printing.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Exchanging ink - New printer uses different ink than old one

I just posted my issue and do not see it anywhere. Here it is again.
I was told by the gentleman at HP that I could exchange my ink that I can no longer use because I just upgraded to a different HP printer. My ink is new and very costly. How does this work?

Hi bodhi1. You should contact support for any details that may exist on exchanging ink.
Please call HP technical support at 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl
TwoPointOh
I work on behalf of HP
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MX700 Printer using color ink to print black

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