MX882 New Printhead won't print PGBK at all ...

I replaced my MX882 printhead with a brand new CANON along with new cartridges. All colors print fine except the PGBK will not print out a thing. I tried reinserting, cleaning, etc. No luck. The printer was printing fine just before the old printhead stopped altogether.
There are no error messages. What should I do? Can anyone help me?
I checked the peel-away strip on the cartridge and it's been properly removed.

Hi tortuga,
Since the cleanings did not resolve the issue, performing a print head alignment on the printer may get the black ink to print. To do this, please follow the steps located at the link below:
PIXMA MX882 Print Head Alignment
If the black ink still does not print after performing the alignment, the printer will require servicing. Please Contact Us for your servicing options.
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Is your printer still in warranty? You can check with HP's warranty tool here. Are you located in the US?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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If your problem is solved please click the "Accept as Solution" button ------------V
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If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

MX882 New Printhead won't print PGBK at all ...

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