MX922 not seen as TWAIN scanner

I received a Canoscan 5600F for Christmas with which I intend to scan 35mm slides and negatives. Works great but it appears its drivers have hijacked my MX922 scanning capability. I can only access the scanning function through quick menu vice directly in software. My software no longer "sees" the scanner.
Is it possible to run both scanners (I can run two printers, the MX922 and the PRO-100), or is it either/or?

Hello.
The issue may be related to a setting in your program. Some programs can only access one TWAIN source at a time. Please check the settings for your Paintshop software to see if any adjustments can be made.
If you continue to have difficulties, please tell us if you can use the scanner with the scanning software that was included with each unit. The MP Navigator is for the 5600F and our IJ Scan Utility is for the MX922. Both of these programs use the TWAIN drivers. If any errors occur please let us know.
If additional assistance is needed, feel free to call us at 1-800-OKCANON.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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MX922 not seen as TWAIN scanner

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