MXF Files won't play in Adobe Premiere CS6

I had a music video shot on Wednesday, the cinematographer downloaded the files from the memory card onto an external hard drive.. Checked the files, they were fine, handed it off to me. Upon trying to open the MXF files in Adobe Premiere CS6, it gives me an error code of "preview in source monitor failure" "the importer reported a generic error". I've tried downloading codec and all sorts of things, and nothing is working. I also tried converting the files to MOV (i paid $30 for a converter) but the converters aren't playing back the audio, (i tried 4 different converters)… I thought it was some type of error in the files, but I checked with the cinematographer, and he even played back his MXF copy of the clips for me and they have the audio in.. I'm getting really frustrated because I HAVE to have the audio in order to sync up the lip syncing with the audio track. The cinematographer said the MXF file is an MPEG2.
Can anyone shed some light on this issue? I had wanted to have the video edited and released by next weekend.

If I double click on the word holiday, it just shows the file folders. In the file folders the mxf files still don't open.

Similar Messages

MXF files won't import into Adobe Premiere CS6

I can't get mxf files to open in Adobe Premiere CS6. I'm working on the newest Mac Book Pro- OS X Yosemite 10.10.1. I tried importing the files through the media browser but I can't open them that way either. I see the mxf video icon but when I try to open it I get this error message -"the importer reported a generic error." I ran all the updates for adobe and apple, but still these files don't open. Help please.

If I double click on the word holiday, it just shows the file folders. In the file folders the mxf files still don't open.

Any idea why my *.mts video files won't play audio in Bridge CS6? Imagery plays fine.

I'm using a Windows & Dual Quad machine.

Thanks Curt!
Here's some more info. The *.mts files from Panasonec GH2 play fine in VLC and WMP. When I tested oher edited files, originating from mts files, and edited in PP-CS5.5 and exported as mp4 files, the audio and video in the mp4 files play just fine in Bridge CS6. Also the audio in mov and avi files play fine in Bridge. Just to see if it had something to do with the file structure on the capture card, I recorded some video with audio and played it directly from the capture card and the audio still wouldn't play. So, it appears that Bridge CS6 currently can't handle the audio in the Panasonid mts wrapper unless I were to transcode it to mp4 or mov, etc. I'm concerned that this might result in some loss of quality, possibly baloon file size, and waste more time than it's worth.
My work around to date is to associate mts files with wmp in Windows 7 (Control Panel\Programs\Default Programs\Set Associations) so that when I double-click on the mts files in bridge, both the audio and video will play OK in wmp and I can move forward.

Adobe Premiere CS6 'Create new Trimmed Project' Crash with .MXF files

Yesterday I started to back up all our students work, and found that the "Create New Trimmed Project" no longer works in CS6 with .MFX files.
Adobe Premiere CS6.0.3, crashes when I try to "Create New Trimmed Project" under "Project Manager"
This only happens when there are .MXF files in the Sequence.
As we use Panasonic P2 cameras at this university, this is a problem, as this is the format that they shoot in.
As a test I have made a Project with only one .MXF file placed on the sequence, and it crashes.
This happens on my Macs and Windows machines with Adobe Premiere CS6 .
Adobe Premiere CS5.5 works fine, and does not crash.
Unfortunately I cant save a CS6 project as a CS5.5
If you don't have any .MXF files to test this,
You can make your own .MXF files by exporting any video file as "MXF OP1a" or "P2 Movie" Format, (the Preset setting is irrelevant - any preset will cause it)
P.S.
Using "Collect files and Copy to new Location" under "Project Manager" works fine, but does not reduce project size as much.

I also discovered this behavior last summer. Unfortunately the best (lame) answer I could find was that "Some formats, such as Long GOP based media files, cannot trim media, or add handles." Source: http://help.adobe.com/en_US/premierepro/cs/using/WS1c9bc5c2e465a58a91cf0b1038518aef7-7c72a .html
That's not very specific, but in my case at least (and it sounds like in your case, too) .MXF may be another file type that cannot be trimmed. If I remember correctly, the answers I got from others was that they were able to export fine. My machine (and maybe yours) has an issue that nobody else seems to have encountered. So none of the prescribed remedies allowed me to move forward in this regard.
After much searching, asking and several suggestions from various Premiere communities, I gave up and moved on.
Use Remove Unused and then Collect Files and Copy to New Location. At least that can help you if you have a lot of clips. In my case, it didn't help much, because my very short clips were edited from very long takes, so as Premiere sees it, not much was "unused".
Be aware that "Project Manager does not copy and collect After Effects compositions that are dynamically linked to an Adobe Premiere Pro project. Project Manager does save the Dynamic Link clip in the trimmed project as an offline clip, however."
Wish I could offer you more.

Adobe Premiere CS6 - P2 (.MXF) Media Offline

We just upgraded to Adobe Premiere CS6 (6.0.0) from CS5. When we import P2 (.MXF) media, the files import properly, then disappear. I am able to relink the media, but after a few minutes, the media goes offline. Is this is a bug and is there a fix?
(This also happens with P2 (.MXF) files previously shot for projects edited in Adobe Premiere, CS5. When I try to use these clips in CS6, the .MXF files go offline, even after trying to relink.)

I am running Adobe Premiere Pro 6.0 on Windows 7 Pro. I have the Acceleration GPU, asw ell as Matrox Utils installed. I have 16GB RAM and a 3.20 GHZ processor with an NVIDIA Qudro 4000.
I am having the same issue with .MXF files from P2 cards. An answer on this thread would be greatly appreciated.
Thanks.

My .MP4 video file won't "play video full screen" in Muse after I publish my .OAM out of Edge Animate.

My .MP4 video file won't "play video full screen" in Muse after I publish my .OAM out of Edge Animate. When I "Preview In Browser" through Edge it plays (I have created a shape and used the "play video full screen" snippet) in full screen mode just fine. When I "Preview Site In Browser" through Muse and click on the shape to PLAY VIDEO FULL SCREEN, it does nothing. I am new to both programs and can't figure out why it will work out of the preview window in Edge and won't work when I publish to Muse. Does anybody have an answer or a work-around for me?

Hi Watch this video,
If this is what you need, you can get it here [[zazaalaza's]].mulib - Google Drive

How to save adobe Premiere CS6 files in CS5.5?

I have Adobe Premiere CS6 installed in my PC but my college Adobe version is cs5.5..so how can i save CS6 files into CS5.5?? i have checked a few forums but couldnt find a solution!!

http://translate.google.ru/translate?sl=ru&tl=en&js=n&prev=_t&hl=ru&ie=UTF-8&eotf=1&u=http %3A%2F%2Fwww.efxi.ru%2Fmore%2Fpremiere_pro_cs6_open_project.html

HT5409 Can you turn this function off? I am having issues linking offline media(MTS files) in Adobe Premiere CS6

New imac with 10.8.4. With the new avchd coverter, I am not able to link offline MTS files in Adobe Premiere CS6. Any help would be greatly appreciated.

Adobe hasn't updated it's products to look inside the avchd packages.
You'll have to do it for them.
Right-Click on the avchd package (or whatever it is called). Choose Show Package Contents.
Keep digging into the internal packages in a similar way until you get to the folder with the mts files.
When you tell Adobe to open a file, just drag the mts file into the Open File dialog. If it cannot maintain that link, you might have to move the files to some other location Adobe can process.

I have downloaded the Premiere 10 trial and run the exe file in...\Adobe Premiere Elements 10\PRE 10

I have downloaded the Premiere 10 trial and run the exe file in...\Adobe Premiere Elements 10\PRE 10\ElementsSTIInstaller, However, I can not find the program on my computer. Can you please tell me the procedure to install the program following the down load???
P.S. the download assistant does not install the program automatically and I have restarted the computer.
Thankyou

this might help:
http://helpx.adobe.com/photoshop-elements/kb/install-premiere-elements-photoshop-elements. html

What types of video files can be run on Adobe Premiere Pro CC 2014?

What types of video files can be run n Adobe Premiere Pro CC 2014. Please answer this fast. I need it ASAP.

Adobe Premiere Pro Help | Supported file formats

MP4 files won't play in mobile browser?

I have a media file, MP4, which plays fine on desktop browsers. But on the iPhone4 and on Android 2.2 mobile devices this media file won't play within the browser. I get a broken link where the embedded video should be playing. I am using proper object/embed tags per a previous successful attempt I made doing this and I cross referenced my classid to one that was posted online to make sure I didn't miss any syntax. What could be going wrong? Did I encode the mp4 incorrectly? If so, then why does a 3gp file that I rendered FROM the broken mp4 play within the mobile devices without a hitch?
Sincerely,
markerline

Are you sure you have Photoshop Elements 8 and not Photoshop Premier elements 8? I would have thought that MP4 files can be played in Premier elements (PE) rather than Photoshop elements (PSE). PSE is for photos and PE is for movies and videos.
Perhaps you could try installing the trial version of PE13 to see if anything changes. I am not into movies and all that so my answer is just a guess work.

HD movie and tv show files won't play in iTunes 10.6.3.

Just did a fresh install of Mountain Lion and for some reason now HD movie and tv show files won't play. I get a black screen.
Standard Def tv shows and movies are still playing fine though.
Oh and yes I already tried switching it to 32-bit mode via the "Get Info" screen. Same problem results.
Any suggestions?

I think I have the same problem. Every time I play some HD movies in iTunes the movie seems to be stuck and the screen black. If I scrub the movie forward I can see the picture, even captions, but I can't play them. I said some because there are certain movies that DO play. I mean HD ones, SD video plays fine. But I couldn't find any clue. It's not a matter of file size, neither a matter of resolution, compressio... I'll wait for an update (system and/or iTunes) and if nothing happens I think I'll dig a little more. This is no big issue for me since they ALL seem to play perfectly when I select AirPlay to my Apple TV.
I'll try checking tags

.3g2 files won't play in any media player

Hello.
Ever since we updated to OS X Mavericks, any old .3g2 files won't play in any media player on our iMac. When we go to play them, they play button in QuickTime just flashes from pause to play and then back to pause and and nothing happens. I'm not sure if this file type is becoming outdated and therefore is not compatible with the new OS X, but I am just curious if anyone knows if there is a way to fix this.
Thanks.

Did you try VLC?

Music files won't play in windows media player.

My music files won't play in windows media player. all of them have .wpl as the file name extention. Could that be the reason they will not play? Help!

Hi
Please find the link given below please run the Microsoft fix it. Also second might help you as well to resolve your issue.
Information about the Multimedia file types that Windows Media Player supports
Troubleshoot
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

Wav files won't play in Firefox 22

Wav files won't play in Firefox 22. Previous versions of Firefox are fine. Other sound is fine. I have the latest mac OS X. Quicktime is set to play wav files. I have the latest version of it.
Is there a fix for this?
Is there any other plugins I can install which will play the wav files?

Thank you for your response Alice.
I checked about:plugins and I DO have audio/wav and audio/x-wav. It it QuickTime 7.7.1 I have.
In Firefox Preferences Applications Panel I do not seem to have the iTunes.Document audio/x-wav there, only the audio/wav and Waveform Audio.
Re the New Email Notification feature with my Webmail, this is not activated via a Firefox extension. I don't really know how it works but when I'm logged into my Webmail email account and a new email arrives, a wav sound is played to alert me of the new email. This has always happened with all previous versions of Firefox, just not since I updated to Firefox 22 but when I go back to Firefox 21, it works again.
I have previously asked about this with my Webmail company. They knew nothing of this problem. I have now asked them for a second time now that I know that it is only THEIR wav sound that won't play. Other wav files play OK with Firefox 22.
I do not know what is at fault - Firefox 22, QuickTime or the Webmail site but for the past few days I have frequently switched between Firefox 22 and Firefox 21. Each time the New Email Notification wav sound works with Firefox 21 and doesn't with Firefox 22 so that makes me suspect that somehow Firefox 22 is at fault.
But it is a mystery and I might be stuck with it - unless it disappears as mysteriously as it arrived with a newer version of Firefox or maybe even a newer version of Quicktime.
Thank you to everybody who has tried to help me.

MXF Files won't play in Adobe Premiere CS6

Similar Messages

Maybe you are looking for