MXF import error in PPCS6

Hi,
I am currently tearing my hair out over an import issue in CS6. I'm trying to import a client's footage from an XDCamHD disc into Premiere, which as I understand it should be supported natively. However, everytime I try it refuses to import the video stream (the various audio files seem to import ok) giving me a 'generic error.'
A few points:
I am importing with the whole file structures available so all the various other associated files are there (PPI's, BIMs... or whatever else they're called...). A point to note here is that if I drag the whole folder into PP the usual message comes up about not supporting the file formats for all the rubbish files, but also includes the video stream mxf file.
I've tried doing it through the media browser, dragging straight in from Explorer and via File>Import.
As far as I can tell from the client it was recorded 1080p, 50Mbps which I can't see being a problem.
Our system has the Matrox MXO2 thingy attached, if that makes a difference.
Our main system is PC, but I've tried it on a Mac as well and got the same result...
I think that's it.
We used to use this footage all the time and had no problems, the only difference being that it was on CS5. So the upgrade is the only thing I can see causing a problem... but I can't work out why.
Any help is GREATLY apprieciated (before this client tears out what little hair I have left...).
Thanks!

Hi,
Here is a video that shows how to fix this issue:
FIXED!!! The importer reported a generic error with MXF import - YouTube
Hope this helps.

Similar Messages

MXF read errors in CC 2014.1

Has anyone else noticed a sudden onset of MXF read errors after updating to the latest version of Premiere? I'm getting the dreaded "Red Frames" on footage that works fine in the previous version (2014.0). The problem doesn't occur on import, meaning the errors will show up while I'm working (indicated by the red X in the lower right corner of the screen). The only errors I receive during import are related to unsupported file types (I'm dragging in the entire captured card, and it doesn't like the XML files). I have maintained the same workflow successfully since Premiere Pro 5.5 with this footage, only now am I beginning to see issues that are exclusive to this version.
The issue occurs on both converted and new projects, and I'm starting to lose my sanity - the solution I've found is simple: re-import the footage after moving it to a different location on your system, and re-link the files. This clears up the error, telling me that it has nothing to do with the files and everything to do with how they're being read. The files work fine in VLC, along with previous versions of Premiere that are installed on our other work machines.
The problem with this solution is that it totally Adobe's me: that is, it wastes my time on a bug that didn't appear before a recent upgrade while working to a deadline.
The MXF files are coming from a Canon XF300. http://www.canon.ca/inetCA/en/products/method/gp/pid/4484#_030
MPEG2, 35Mbps (VBR) 4:2:0, 1920x1080 (30p)
If you're noticing this issue as well, please let me know. Perhaps there's a codec issue on my system, or perhaps this latest update should have just been avoided... Is there any way to roll back to CC 2014.0 ?
Operating environment:
Windows 7 x64, SP1
Core i7-3930k, 32gb RAM
Nvidia Quadro 4000
Media access:
The files are stored locally on a mechanical drive, the Premiere is running off of an SSD.
Workflow:
Copy the entire card to the computer, and then dragging the folder that it was copied to into Premiere. Wait for Premiere to conform and import.
Where the issue is noticed:
The problem typically occurs when footage has been nested with effects applied to it (at the root, not on the parent sequence). The error doesn't appear on import, but rather during the scrubbing/playback.

Hi Atkinsgj,
Atkinsgj wrote:
These forums are listed as an official support channel, but they're staffed primarily by volunteers...
Yes, that's the reality. I do try and get as many employees as possible to participate, though.
Atkinsgj wrote:
Can I request better support on the feature request forum?
The feature request forum? Do you mean the Premiere Pro forum? Feel free: http://adobe.ly/feature_request
Atkinsgj wrote:
As my inbox continues to receive notices of other people having issues with this ancient file-format, my concern grows because this kind of issue isn't a new trend.
Your In box grows from other people's issues? Sorry, I'm not understanding. Are you in support or education as well?
"This kind of issue…" refers to what? File based camera formats like AVCHD, etc.? As Neil says, there are lots of things that can go wrong with these kinds of formats. Chief among them is not ingesting them correctly, via the Media Browser not File > Import.
Atkinsgj wrote:
...but that's really disappointing to hear. Adobe is a 32 billion dollar company - who made over 3 billion in gross profit last year, more than the GDP of many small nations...and there is limited support for one of your flagship products...a product that was recently used to make a blockbuster hit (Gone Girl).
I don't believe I know of any one company creating complex software that doesn't need a larger support staff. We do the best we can with what we are given. Of course, I have no control over how many support agents we have on the phones or on chat. I'm lucky now that I have a couple of agents dedicated to the forums, so you should see this situation improving.
Atkinsgj wrote:
If there's a better way to seek a resolution please let us know, we don't want to stretch thin valuable resources or waste time.
Try this: Contact Customer Care
Thanks,
Kevin

Premiere CC v7.2 "generic import error" Sony xdcam 422 50mb / PDW F800

I'm receiving a "generic import error" when attempting to import Sony XDCAM footage in to Premiere Pro CC v7.2.0 (PC). The footage is in the original file structure transferred from a Sony XDCAM disc. The format is 1920x1080p, 29.97, 50mbps mpeg-2 long GOP (CBR). Shot with a Sony PDW F800 camera. It opens and plays fine with the Sony XDCAM viewer. I've tried importing the entire folder structure from PP media browser with no success. Not getting any thumbnails or previews from the files. PP will import the proxy files (mxf/mp4) but not the mpeg-2 HD media. Any insight on this issue would be greatly appreciated.

Hey Wil, got this figured out quite painlessly considering the train wreck that it was to begin with. The material consisted of 4 mxf discs all with sequentially numbered duplicate filenames from disc to disc… cameramen love to torture editors. Simply renaming the clips using the OS would not work so here’s what I did. Starting with Bridge I identified the HD material apart from the 8 audio files and 1 proxy file per clip by performing a file search using the letter (V), only the HD video material has a (V) in the filename. Next I copied only the video files to a work folder as to not alter the original disc structure, I did this for each mxf disc. Next critical step was to turn off all metadata logging in Bridge except the filename metadata, then I used the batch renaming function with 3 criteria: 1-seed each filename with the disc number, 2- retain original clip name, and 3-rename extension to mpg. I did this for each disc. Next step was to batch encode using AME. I processed each disc using the same codec as the original source material, MXF/OP1a, Sony XDCAM 50mb with smart rendering codec enabled. My system ripped through this process at amazing speed, it retained the original source clip time code and the quality appears to be unaltered from the original. The reason for turning off the metadata logging in Bridge was to strip off the mxf reference, AME would not process the files by simply renaming them using the OS. Total time to clean-up train wreck; 40 minutes.
BTW: I did not need the associated audio from these clips otherwise there would have been an extra step involved using premiere’s nesting feature as you had mentioned.
Happy Holidays.

FDMEE Import error "No periods were identified for loading data into table 'AIF_EBS_GL_BALANCES_STG'

Hi,
We are having trouble while importing one ledger 'GERMANY EUR GGAAP'. It works for Dec 2014 but while trying to import data for 2015 it gives an error.
Import error shows " RuntimeError: No periods were identified for loading data into table 'AIF_EBS_GL_BALANCES_STG'."
I tried all Knowledge docs from Oracle support but no luck. Please help us resolving this issue as its occurring in our Production system.
I also checked all period settings under Data Management> Setup> Integration Setup > Global Mapping and Source Mapping and they all look correct.
Also its only happening to one ledger rest all ledgers are working fine without any issues.
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Hi,
there are some Support documents related to this issue.
I would suggest you have a look to them.
Regards

How do I convert an excel (2008) document to Numbers? When I drag the Excel document onto the Numbers icon I get, "Import error. The file format is invalid"

How can I convert an Excel (2008) document to Numbers. When I drag the Excel document onto the Numbers icon I get, "Import error. The file format is invalid.

That extension identifies the most current Excel file format, a format that can be opened by Numbers '09 (and by Numbers '08).
A check with Numbers '09 shows it capable of opening .xlsx files when right-clicked (and Numbers chose as the application to open, when double-clicked (if Numbers has been set as the default application to open this type of file, or when dragged to the Numbers icon in the dock.
I see two possibilities for Numbers inability to open it and the message you receive:
1. The file is not actually an Excel file, and the sender has added the .xlsx extension to the filename manually.
2. The file is an Excel file, but has somehow been corrupted.
Have you tried opening the file with a different application? The open source Office suites, OpenOffice.org, LibreOffice and NeoOffice can also open .xlsx files. If they're unable to open this one, that would point toward the file itself being faulty. You can download these applications from their rspective websites, linked in the names above. All request a donation to support future development, but only Neo requires one to have been made recently, and that only for the current release (which won't be necessary to open .xlsx files).
Regards,
Barry

"Template import error: No VM configure file found" on brand new setup

Previously, I posted Console does not launch OVM 3.1.1, Win7x32 Firefox15/IE8 - Empty .jnlp file which was about VM Console not launching. Since this is a new installation, and it seemed to be a unique problem, I scratched the whole installation and started again from scratch. Everything, including the NFS file server, was re-installed from scratch CD OS installation.
The process is pretty straightforward once you're used to it, and in less than three hours I was ready again to import my first template (a template I had imported before). But now, I submit the the request, and almost immediately the process aborts. (You can see in the information below, that 1 second passes between the Import request (06:32:36) and the failure.)
Thing is, it takes about three minutes, even locally on the web server, to get an index of that large file (tar tzf), and at completion, the vm config file is listed.
Am I misreading the error? My web searches for enlightenment found only one good hit on this error, and in that case it appeared to be an "out of space" issue. In this case, though, I'm importing a 5GB tarfile into a 390GB, otherwise-empty file system, so I don't think that is the issue. The failure in ovs-agent.log is below. What other information may I provide to get to the bottom of this? (Thanks for any guidance/help, of course!)
[2012-10-31 06:31:40 3341] DEBUG (monitor:36) Cluster state changed from [Heartbeating] to [DLM_Ready]
[2012-10-31 06:31:40 3341] INFO (notification:67) Notification sent: {CLUSTER} {MONITOR} Cluster state changed from [Heartbeating] to [DLM_Ready]
[2012-10-31 06:31:40 3338] INFO (notification:193) Sending notification: {CLUSTER} {MONITOR} Cluster state changed from [Heartbeating] to [DLM_Ready]
[2012-10-31 06:31:48 4914] DEBUG (service:77) discover_cluster: ()
[2012-10-31 06:31:48 4914] DEBUG (service:85) discover_cluster: call completed.
[2012-10-31 06:32:03 4926] DEBUG (service:77) storage_plugin_mount: ('oracle.generic.NFSPlugin.GenericNFSPlugin', {'status': '', 'admin_user': None, 'admin_host': None, 'uuid': '0004fb00000900003cf41964f3476788', 'total_sz': 0, 'admin_passwd': '******', 'storage_desc': '', 'free_sz': 0, 'access_host': 'filesrv.ps.***.com', 'storage_type': 'FileSys', 'alloc_sz': 0, 'access_grps': [], 'used_sz': 0, 'name': '0004fb00000900003cf41964f3476788'}, {'status': '', 'uuid': 'fc3564eb-ce8b-489c-96bc-df6de2cc8a11', 'ss_uuid': '0004fb00000900003cf41964f3476788', 'size': '330279518208', 'free_sz': '330075340800', 'state': 2, 'access_grp_names': [], 'access_path': 'filesrv.ps.***.com:/mnt/ps_big/repo/repo', 'name': 'nfs:/mnt/ps_big/repo/repo'}, '/OVS/Repositories/0004fb0000030000659e0ce6f2ecfb55', None, True, [])
[2012-10-31 06:32:03 4926] INFO (storageplugin:108) storage_plugin_mount(oracle.generic.NFSPlugin.GenericNFSPlugin)
[2012-10-31 06:32:03 4926] DEBUG (NFSPlugin:353) cmd = ['mount', '-t', 'nfs', 'filesrv.ps.***.com:/mnt/ps_big/repo/repo', '/OVS/Repositories/0004fb0000030000659e0ce6f2ecfb55']
[2012-10-31 06:32:03 4926] DEBUG (service:85) storage_plugin_mount: call completed.
[2012-10-31 06:32:03 4931] DEBUG (service:77) add_repository: ('filesrv.ps.***.com:/mnt/ps_big/repo/repo', '0004fb0000030000659e0ce6f2ecfb55')
[2012-10-31 06:32:03 4931] DEBUG (service:85) add_repository: call completed.
[2012-10-31 06:32:36 4972] DEBUG (linux:847) async call function: import_template
[2012-10-31 06:32:36 4975] DEBUG (service:77) import_template: ('0004fb0000030000659e0ce6f2ecfb55', '0004fb0000140000fdc18a572a244015', ['http://aspire/pstop/OVM_EL5U7_X86_64_TOOLS8_52_06_PVM.tgz'])
[2012-10-31 06:32:37 4975] INFO (notification:74) async_proc_prog: notification {ASYNC_PROC} progress PID 4975 status {'OBJECT': 'template', 'TOTAL_OBJECT_COUNT': 1, 'CURRENT_OBJECT_COUNT': 1, 'TOTAL_BYTES': 0L, 'CURRENT_BYTES': 613L, 'OPERATION': 'download'}
[2012-10-31 06:32:37 4975] INFO (notification:67) Notification sent: {ASYNC_PROC} progress PID 4975
[2012-10-31 06:32:37 3338] INFO (notification:193) Sending notification: {ASYNC_PROC} progress PID 4975
[2012-10-31 06:32:37 4975] ERROR (service:96) catch_error: Template import error: No VM configure file found.
Traceback (most recent call last):
File "/usr/lib64/python2.4/site-packages/agent/service.py", line 94, in wrapper
return func(*args)
File "/usr/lib64/python2.4/site-packages/agent/hypervisor/xenxm.py", line 1041, in import_template
raise RuntimeError('Template import error: %s' % err)
RuntimeError: Template import error: No VM configure file found.
[2012-10-31 06:32:37 4975] DEBUG (linux:879) ovs_async_proc: pid 4975 status 1 output Template import error: No VM configure file found.
[2012-10-31 06:32:37 4975] INFO (notification:67) Notification sent: {ASYNC_PROC} exit PID 4975
[2012-10-31 06:32:37 3338] INFO (notification:193) Sending notification: {ASYNC_PROC} exit PID 4975
[2012-10-31 06:32:39 4987] DEBUG (service:77) storage_plugin_listFileSystems: ('oracle.generic.NFSPlugin.GenericNFSPlugin', {'status': '', 'admin_user': None, 'admin_host': None, 'uuid': '0004fb00000900003cf41964f3476788', 'total_sz': 0, 'admin_passwd': '******', 'storage_desc': '', 'free_sz': 0, 'access_host': 'filesrv.ps.***.com', 'storage_type': 'FileSys', 'alloc_sz': 0, 'access_grps': [], 'used_sz': 0, 'name': '0004fb00000900003cf41964f3476788'}, True)
[2012-10-31 06:32:39 4987] INFO (storageplugin:108) storage_plugin_listFileSystems(oracle.generic.NFSPlugin.GenericNFSPlugin)
[2012-10-31 06:32:39 4987] DEBUG (NFSPlugin:142) ENTER: listFileSysytems()
[2012-10-31 06:32:39 4987] DEBUG (NFSPlugin:257) EXIT : listFileSysytems()
[2012-10-31 06:32:39 4987] DEBUG (service:85) storage_plugin_listFileSystems: call completed.
[2012-10-31 06:32:39 5005] DEBUG (service:77) discover_pool_filesystem: ()
[2012-10-31 06:32:39 5005] DEBUG (service:85) discover_pool_filesystem: call completed.

How did you get the template to where you staged it?
I'd say the template is corrupt or you only have a partial template.
I did notice the call to the template is based on the short name of the host. Can you confirm the VM manager can access the http path via short name?

File Import Error - Adobe Media Encoder, help!

I'm at a complete loss. AME worked very well for me for a long time and booting it up yesterday gave me a paralyzing error.
Upon trying to import an MOV, MP4, and later a WMV, I received the following error:
File Import Error
The file C:\Users\tj\Desktop\New folder\SH_GS_PeekPlay_DEMO_720.mp4 could not be imported. Could not open source file. Please check that file exists with correct permissions.
I've tried everything I can think of:
1. Moved the file off the server and onto my desktop.
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3. Uninstalled AE and Premiere to try to get rid of Media Encoder.
4. Searched for a way to uninstall AME so I could put a fresh install (can't find how to do this)
5. Manually updated AME
6. Reboot (multiple times between these steps)
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I'm running Windows 7 64bit with Adobe CC and AME 7.0.1.58

Tried that as well.
To rule everything out, I had the files placed:
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2. External Harddrive connected through Firewire
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Red frames and MXF decode error

Hi there,
I have Premiere Pro CC and running Mac OSX 10.9.5. I have one long 32 minute long C300 MXF clip in my timeline which seems to be fine until around the 26 minute mark, where the entire frame goes red. The audio still works, but I can't see anything. I have tried to convert the clip to ProRes in Media Encoder also, but the same issue happens.
In the report log from Media Encoder I get the following message repeated many times:
MXF decode error in "[FOOTAGE LOCATION]/Card 1/CONTENTS/CLIPS001/E51151/E5115107.MXF" at frame 47650. Frame 47618 was substituted.
And then occasionally it says:
MXF read error in "[FOOTAGE LOCATION]/Card 1/CONTENTS/CLIPS001/E51151/E5115107.MXF" at frame 239.
Any advice about this??
Thanks,
Simon

Hi there,
I have Premiere Pro CC and running Mac OSX 10.9.5. I have one long 32 minute long C300 MXF clip in my timeline which seems to be fine until around the 26 minute mark, where the entire frame goes red. The audio still works, but I can't see anything. I have tried to convert the clip to ProRes in Media Encoder also, but the same issue happens.
In the report log from Media Encoder I get the following message repeated many times:
MXF decode error in "[FOOTAGE LOCATION]/Card 1/CONTENTS/CLIPS001/E51151/E5115107.MXF" at frame 47650. Frame 47618 was substituted.
And then occasionally it says:
MXF read error in "[FOOTAGE LOCATION]/Card 1/CONTENTS/CLIPS001/E51151/E5115107.MXF" at frame 239.
Any advice about this??
Thanks,
Simon

Getting import error in jsp in creating war project of masthead for portal 7.31

Hi,
I am getting error in customize masthead war project in jsp for import statement.
<%@ page import="com.sapportals.htmlb.*"%>
<%@ page import="com.sapportals.htmlb.hovermenu.*"%>
<%@ page import="com.sap.security.api.UMFactory"%>
<%@ page import="com.sapportals.portal.prt.service.license.ILicenseService"%>
<%@ taglib uri="prt:taglib:tlhtmlb" prefix="hbj"%>
I have asked basis team for jar relative to these but they have not found in system.
We are using portal 7.31 version.
Kindly help me to remove this error from jsp.
Thanks in advance.

Hi Hemendra,
At first i have done this and after that even i was facing error that's why i created this thread.
Kindly check my first post for error.
Getting import error in jsp in creating war project of masthead for portal 7.31
This question is Not Answered.(Mark as assumed answered)
Swati Joshi Apr 29, 2015 12:34 PM
Hi,
I am getting error in customize masthead war project in jsp for import statement.
<%@ page import="com.sapportals.htmlb.*"%>
<%@ page import="com.sapportals.htmlb.hovermenu.*"%>
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<%@ taglib uri="prt:taglib:tlhtmlb" prefix="hbj"%>
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Kindly help me to remove this error from jsp.
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Error faced during installation of EHP3 on ECC 6.0 (Test Import Error) ?

Hi
i am facing an error while installing EHP3 on ECC 6.0
my current level :
SAP_ABA 700 0017
SAP_BASIS 700 0017
SAP_BW 700 0019
SAP_AP 700 0013
all other SAP_APPL , ERECRUIT are on 600 level more then 11
I downloaded the ENH3 FOR ERP6.0 content from market place
I loaded them with SAINT and continued , i removed all other warnings of support package in SAINT by taking appropriate support packages .
Problem: I am getting Test Import errors
1)For EAAPL(60301) ---> error code 08
Function API_RE_CD_GET_CASHFLOW_CN (RECD_API_CONDITION 01) does not fit into the existing function group ((RECD_BAPI_CONDITION 21
2)FOR FI-CA(60301) --->error code 08
Function FKK_DB_LOCK_SINGLE (FKKLOCK_DB 04) does not fit into the existing function group ((FKLOCK 11
3)For ISM (60301) -
> error code 08
Function ISM_SD_RETURN_RELEASE (JKSDRETURN03 01) does not fit into the existing function group ((JKSDRETURN100 01

Hi
Yes i have checked the previous SPS levels of these components its 13 and i used 603 SP level 02 of these components for installation as per told by you while defining a installation queue as well as support package selection in SAINT but still am getting the error. In SAINT i even got in remarks filed a message that "extended queue is consistent and matchesthe selected target packages". I am getting "TEST IMPORT ERROR ...."
I am getting return code 08 for components listed below in TEST IMPORT phase :-
1) EA-APL (603 SP level 01)
2) FI-CA (603 SP level 01)
3) ISM (603 SP level 01)
4) EA-DFPS (603 SP level 01 & 02)
Please help me out and suggest something.

Word to Pages "Import Error"

I have a load of files created by drag and drop editing of pdf files into Word tables. I want to use pages to edit these ... it should be easier with services. Most of the files open fine, but a few give me an Import Error. Any ideas? There are no obbvious differences between the accepted files and the rejected files. I mightjust gie up with Pages, leaving it for the Mrs to play with ... Keynote seems nice though!
(Sorry is this has been asked and sorted, but search is off-line and I couldn't find it in the messages when I browsed)

Julian,
Pages simply won't support a table with that many rows. If you need that many, you must use another application.
Perhaps the originator could use a tabbed list rather than a table. That's the only way you will be able to contain a list that long in Pages. You can do the conversion yourself if you open the Word document in LibreOffice, Copy the Table, Paste the Table into Numbers, Export the Numbers doc to CSV, and import to Pages. In Pages Find and Replace the Commas with Tabs.
There are probably other ways, but that's what comes to mind here.
Jerry

Excel Import Error

I am getting this message:
Import error
This document was created with an unsupported version of Excel. Only documents created with Excel '97 or later can be opened.
I have searched and haven't found a solution.
This file was created in Open Office and has been edited in Excel 08(mac). Clearly not an old version of Excel. I have opened it in Open Office and re-saved, but Numbers still won't open it.
Weird.
Kirk

Found the answer. Both Excel and Open Office were saving the file back to version 5.0.
After forcing a resave and specifying a newer file type, it opened in Numbers.

Why do I get "Import Errors"?

I just shot 16 clips with my Canon HD camcorder (AVCHD). I put the memory card in my desktop computer (Windows7) after I had PrE11 running. Then I clicked Video Editor/New Project/Videos from Flip cameras, AVCHD cameras.
I saw all my clips and I clicked on some in the Preview window. They played OK. But when I clicked on Get Media I got this message: Import Errors/ Error Message/File already exits at C:\Users\Tommy\Videos\
What's happening? I didn't change the Presets: File Name, and Name:Untitled.
Can someone tell me what to do to get my new clips into the Timeline.
By the way, the clips I just took were the only ones on the memory card.

Tommyvincent
This is my take on your situation based on what I understood from your description:
However you did it (maybe hitting some buttons more than once or other) your videos got imported and saved to C:\Users\Tommy\Videos\. Did you look to see if they were there? If not, please take a look in that area to confirm or refute.
If they are in my video already as I suspect, then you have at least two choices
a. Import them into Premiere Elements 11 with the program's Add Media to get them into Project Assets (correct project preset)
or
b. delete them from C:\Users\Tommy\Videos\ and then repeat the import using Add Media/ and the Video Importer route that you wanted to use.
Please review and let us know the outcome.
Thanks.
ATR

Import error with MPEG-2 files: Brorsoft Video Converter to Apple Prores.

Hi,
The Brorsoft Video Converter software gives me an 'import error' message when I attempt to import files from a folder on my desktop. That folder contains many mpg files (MPEG-2 Video, AC3). Those files in the folder on my desktop came from a Sony video camera.
I need to convert those mpg files to Apple Prores 422 HQ so I can then edit them in Apple Final Cut Pro X.
But when I go to import those mpg files into the Brorsoft Video Converter software, it comes up with a message saying: 'import error', indicating that the Brorsoft Video Converter software does not understand the type of file.
I am on Mac OS X Version 10.6.8.
I've emailed Brorsoft support but I don't think English is their first language – they've emailed back to me asking for clarification of the problem. And I need the problem fixed as I have to edit this video for someone that has many waiting customers.
Could something have changed in the files when I copied them from the video camera to the desktop?
Thanks in advance.
Cheers,
Paul

Hi Tom,
Thanks for your prompt reply. I was using a friend's video camera – I've just texted him for the exact model of Sony video camera. I didn't yet have the Brorsoft Video Converter software when I had to give the video camera back to my friend. So, I copied the files off the video camera to my desktop.
It records onto an internal hard drive. And yes you're right, I don't need to go HQ. I also tried plain Apple Pro Res. That didn't work either. It comes up with 'Import error' message, so it seems like it just doesn't understand the file type.
When I go 'Get Info' on one of the files off the camera, it tells me it is an 'MPEG-2 video, AC3' file.
I'll try and get MPEG Streamclip like you suggested and see if that works.
Thanks again.
Cheers,
Paul

Import error moving from iPad to iPhoto

Somewhat puzzled by the inability to import photos from my iPad to iPhoto.
Here's what happened:
1. Used camera connector to transfer high-def JPG format files from a Nikon D50 onto the iPad (no problem, and the *iPad displays the pictures* perfectly).
2. Attach iPad to Mac and start iPhoto.
3. iPad is shown as attached and import window is displayed, correctly showing 176 photos to be imported but *no images are displayed*, only the dotted outline boxes.
4. Attempt 'Import All...' and an *import error is shown listing all 176 JPG files* as not imported.
5. Start Image Capture utility and attempt 'Import All', same error is reported.
6. Attempt selecting just one photo and importing just selected item (fails in both iPhoto and Image Capture with the same import error).
It looks like the iPad can read the JPG files but for some reason the Mac cannot.
Setup details:
iPhoto '08 v7.1.5
Macbook Pro running OS X 10.6.2
iPad running iOS v3.2
Image Capture v6.0.1
Any ideas?
Regards,
Mark

Updated to OS X 10.6.4 and everything seems to work correctly.
Message was edited by: mbools

MXF import error in PPCS6

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