MXI-3 blue screen when updating to windows 2000 service pack 3 or 4

I have na host computer with windows 2000, and a PXI chassis connected through MXI-3 (cooper wires). I have a 6025E, a 5102, a 5112, a pickering DMM, and two pickering switch-cards in it. Updating windows is not possible. It didn't work months ago when windows 2000 service pack came out and it doesn't work now with windows 2000 service pack 4 -Blue screeen of death is the verdict!
Any ideas about the posible problem and a cure?
Scientia est potentia!

Hi Magvar,
The first thing we need to determine is the cause of the problem. Right now, I see two possible causes. First, the problem could be with the OS on your computer. Second, the problem could be with the MXI-3 interface. In order to determine which is causing the blue screen, I recommend removing the PCI-MXI-3 board from the computer before you install the service pack. If the service pack will successfully install, then we know the problem was with the MXI-3 board. You can then try to reinstall the board. If the installation is not successful, then we know the problem is not connected with the MXI-3 system. In that case, you may need to contact Microsoft for further assistance.
Regards,
David Shatila
Applications Engineer
National Instrume
nts

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