MXI3 (NI PXI-8330) board not detected. Not powering up, no link light.

MXI3 (NI PXI-8330) board not detected. Not powering up, no link light. Cable looks fine. Any ideas?

PeteMan,
I will need to know in more detail how your system is behaving to give you better tips, so please feel free to send me more information.
For now, let me send you a couple of troubleshooting tips:
Cable connection
Make sure both ends of the copper cable are well connected to the PCI-MXI-3 and the PXI-MXI-3 boards. Be careful when disconnecting the copper connectors. you need to push down the plastic connector so it does not get damaged. Damaged connectors could result in bad MXI-3 links.
If the connector has not been used properly, it could be broken (this rarely happens). Make sure you are not connecting the cable backwards.
Power - Up order.
It seems you are controlling your PXI chassis using a PCI-to-PXI extender (copper cable). Make sure you are powering up the PXI chassis BEFORE powering up the PC.
PXI is built on top of the CompactPCI spec, so it uses the PCI high speed bus. The MXI-3 extender is really a PCI-to-PCI bridge toyour computer, so for your PC, all the slots in the PXI chassis look like more PCI slots. In other words, your computer suddenly has more PCI slots.
It is very important to power up the PXI chassis first before powering up the computer, because at power up the PC enumerates all PCI slots. If the PXI chassis is OFF during boot up, the slots in the PXI chassis will never get enumerated and your PC will never see the board installed in the PXI chassis.
Normal Power up LED sequence
Each MXI-3 board has four LED light on its front panel: two green lights (POWER and LINK) and two orange lights (Tx and Rx). When you power up the PXI chassis you should see one green light and one orange light ON steadily (POWER and ). Then, when you power up the PC, both green lights shoudl be ON steadily and the orange lights shoudl flicker.
If you do not see this behaviour at power up, most probably one of your boards its damage.
If you have another MXI-3 extender kit, try to set up the system mixing the boards from the two kits to try isolate which board is the one that is damaged.
Run the MXI-3 Optimization Software
The MXI-3 Optimizaton Software makes sure that the link between the PC and the PXI chassis has been set up properly. It will show you an error otherwise.
MXI-3 Software Version 1.15 for Windows 95/98/NT/2000/ME
The PC powers up fine if the PXI chassis is OFF, but if I turn on the PXI chassis first and then try to power up my PC, my PC does not boot
There are several things that could be causing this behaviour:
It could be that your PC has an old BIOS that has issues detecting PCI-to-PCI bridges. You could try upgrading the BIOS.
A part of the hardware could be damaged. If you have a main-stream computer (like a DELL or HP PC, for example), test your MXI-3 extender in it to make sure that the hardware is in good conditions. Main-stream computers tend to use new Motherboards with good BIOS.
There are more tips in the following KnowledgeBase:
KB 267FAS5P : MXI-3 Troubleshooting Guide
Hope this helps,
Claudia Lorente
Applications Engineer
National Instruments
http://www.ni.com/ask

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    H: Handlers=kbd event6
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    B: EV=3
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    N: Name="Video Bus"
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    B: PROP=0
    B: EV=3
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    I: Bus=0019 Vendor=0000 Product=0006 Version=0000
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    Pass_a_Reference.vi ‏11 KB
    GL_Flicker_mod.vi ‏66 KB

  • PXI-8532 DNET card is not detected in MAX

    Hi all,
    I'm using NI PXI-1031(4 slot PXI chassis). I have the following cards in the respective slots
    Slot 1= PXI-8106 Controller
    Slot 2= PXI-6259 card(AI)
    Slot 3= PXI-6509 card(DI,DO)
    Slot 4= PXI-8532 Card(DNET)
    In MAX(Measurement & Automation Explorer), I was expecting all the above cards(PXI 6259, 6509 & 8532) to be detected under Devices and Interfaces. But only the AI and DIO cards are detected in MAX under Remote Systems>>PXI>>Devices and Interfaces.
    PXI-6259 (PXI1 Slot2)
    PXI-6509 (PXI1 Slot3)
    The device net card, PXI-8532 is not detected in MAX. Does MAX shows/detects the DNET card?
    In MAX, I selected Tools menu>>NI-DNET>>RT Hardware Configurations. Then a window prompts for RT IP address. After entering the IP address, I pressed OK. A message appears that no device is found.
    Can any one help me how to detect the DNET card in MAX and do the DNET port configuration?
    DNET driver version - 1.6.4
    Thanks,
    Raja
    Solved!
    Go to Solution.

    Dirk,
    Thanks for the reply. After updating the new driver, I am able to detect the DNET card PXI-8532 in MAX
    New driver - NI-Industrial Communications for DeviceNet 2.1
    But Im not able to configure the Device Net port. In MAX, I selected the menu option Tools>>NI-DNET>>RT Hardware Configurations. Then a window prompts for RT IP address. After entering the IP address, a message appears that no device interface is found.
    By default, the DNET0 port is configured for the card in MAX. So I tried to communicate from LabVIEW using DNET0 port.
    After installing Devicenet 2.1, an additional function palette has been added for DNET in LabVIEW.
    Old DNET function palette - Instrument IO>>DNET
    New DNET function palette - Industrial Communications
    My original application was written with old function palette VIs which corresponds to DNET 1.6.4 version. In the download link that you shared has a description about the driver compatibility. The description says still the DNET card PXI-8532 is compatible with NI-DNET 1.x LabVIEW VIs.
    With the old DNET VIs, I tried to establish communication with DNET interface port "DNET0". But it shows error while opening the interface.
    Error Code ="-1074388957" - The Interface is invalid or unknown.  Solution: Verify that the interface is assigned to a specific port within the Devices and Interfaces branch of the Measurement and Automation Explorer (MAX).
    With the new DNET VIs(DNET 2.1.0), Im able to open the DNET interface successfully. But my original application was written in Old DNET VIs (DNET 1.6.4).
    1. Do you know why the DNET 1.6.4 LabVIEW VIs are not working with PXI-8532 DNET card?
    2. Can you help me how to configure DNET port in MAX for PXI-8532 DNET card?
    Thanks,
    Raja
    LV 2009, Windows XP

  • NI Scope Sorf Front Panel will not detect NI PXI-5122

    Hello,
    I am trying to use NI Scope Soft Front Panel 2.7f0 to acquire simple waveforms;
    however it will not detect my NI PXI-5122. I have confirmed that the digitizer
    works under MAX 4.2.1 and can see waveforms under the test panel. I have
    installed NI Scope 3.3.1 on my machine and have updated the driver on the PXI
    to version 3.3.1. Any ideas on what is wrong?
    ~Buck

    It is unclear from your post whether or not the 5122 is on the same physical device as you are running the soft front panel (SFP).  The SFP only works on local devices.  It does not have the capability to attach to RT or remote systems (MAX does).  However, if you are running Windows on your PXI controller or are using MXI to control the chassis, there is another issue.
    This account is no longer active. Contact ShadesOfGray for current posts and information.

  • PXIe-1073 sytem not detected

    I connected a PXIe-1073 system (PXIe-6363 and PXI-2567 connected) to the PC (running Windows 7) and the PC does not detect the chassis. It started happening when I recently upgraded to LabVIEW 2013 and NI-DAQmx 9.7.5.
    I also installed the MXI BIOS compatibility software Ver 1.4, changed the DIP switch1 to ON position on the MXI express card 8361 and rebooted the computer. That did not solve the problem.
    Then, I upgraded to PXI Platform services 3.2.3 and restarted the computer. I still don't see PXI system recognized in NI MAX. When the computer was restarted, the 8361's MXI card's switch 1 was still in ON position.
    Any ideas on how to fix this issue ?
    Thanks
    Jeet

    Hi Matt
    Sorry for delay in replying.
    After a lot of uninstallation/installation/repair of different driver versions, i have currently got the following software (see attached pic): NI-DAQmx 9.5.5, Ni PXI platform services 3.2.1.
    In the picture, you can  see that all my cards are detected in NI-DAQmx devices as Dev1, Dev2 etc.
    My PXIe-1073 is not detected or listed in MAX. I expect to see chassis controller detected and all the cards listed under the chassis controller as "PXI2slot2" device or "PXI2slot4" device etc.
    The attached pic shows NI-MAX and device manager snap shot.
    Please advise.
    Thanks
    Jeet
    Attachments:
    nimax dev man.jpg ‏316 KB

  • PXIe-1073 not detected

    I'm trying to install a PXIe-1073 chassis on a new Dell system running Windows 7 x64.  I have the latest version of Labview, NI-DAQmx, etc.  The PCI express controller shows as properly installed in the Device Manager ("PCI standard PCI-to-PCI bridge").  The chassis and installed DAQ card are not detected in MAX.
    I am actually transferring this system from an older computer.  I recall having exactly the same problem before, and I'm fairly certain I solved it by installing the "MXI-Express BIOS Compatability Software".  There was never any way to actually identify the "PXI System" as anything other than "External PC" even when it was working properly.
    After installing the current version of the MXI-Express software, I rebooted and was able to load MAX briefly before Windows BSODed with an error involving "niraptrk.dll".  This proceeded to occur every time I tried to load Windows.  I was able to start in safe mode, but attempting to uninstall any NI software gave me an "error 1601".  I was finally able to load the last known good configuration and uninstall the software.
    When I checked MAX again, the chassis was still unrecognized, but there were multiple broken entries for the DAQ card installed in it, so I assume it was detected at some point.  It looks like the MXI-Express software worked, but it's obviously unusable if it causes the computer to BSOD every time Windows starts.  Why is the computer unable to recognize the chassis without it?  What else can I do to solve the problem?

    Hello Bob_mcbob,
    After looking over this issue, I think we have a problem with the Windows installer on your machine. I have found a KnowledgeBase about the Error 1601 stating that this is a Microsoft Windows installer error and that the installer will need to be reinstalled. The Knowledgebase explains how to do this.
    As for the BSOD, do you have any more information that it provided when this occurred like the address line, etc? Did you do something in MAX before it crashed?
    Since accessing MAX now gives you a BSOD, I think it would be best to uninstall/reinstall the drivers to fix the issue. What cards do you have in this system?
    Jim St
    National Instruments
    RF Product Support Engineer

  • Pxi cards on 1000b cahssis not detected under windows 98

    my mxi-3 card is being detected on windows startup (mxi-3 optimization software is running correctly) but all other pxi cards on my 1000b pxi chassis are not detected.

    Anis,
    Well, I always prefer to try the simplest things first. In this case, that would be fully powering down the chassis and the computer. Then powering on the chassis first, and a few seconds later, powering on the computer. If this doesn't help, then you would probably want to try any or all of the following troubleshooting steps to try and isolate the problem:
    - Try removing all but the mxi-3 and one other card from chassis and then try booting up.
    - Try placing the pci mxi-3 card in a different slot in the computer.
    - Try uninstalling and reinstalling all the NI software on your computer. (better yet, format and reinstall).
    - Try the pci mxi-3 card in a different computer.
    - Try a different set of mxi-3 cards (if available)
    - Check
    device manager to see if there are any errors or warnings.
    So those are the things that I would try. If after all that you still have no luck connecting you may have a hardware problem and need to RMA (Return Materials Authorization) your hardware.
    Please post back with what you find.
    Regards,
    Jed R.
    Applications Engineer
    National Instruments

  • Logic Board Does Not Detect Hard Drive???

    Problem on startup shows "Folder with (?) Mark on it". Tried to use Disk Utility but it does not detect. Replaced drive and still nothing. Use the drive as external and it boots normal. It looks like it's something else. I have order a new cable connection that goes from the logic board to the hard drive, as it's cheaper to obtain than a logic board, but lets just say that it wasnt that and there is a problem with the logic board, can I buy a "9.5 mm SATA Optical Bay SATA Hard Drive Enclosure" to place the hard drive and boot from it? When I went into Disk Utility it did detected the DVD drive, so I know that portion of the logic board works fine. I don't use or need the DVD drive, and wondering if I can do this, it cost less than buying a logic board.
    Please let me know if this is possible, Thanks in advance.

    Well logic board seems faulty from the connecting point of the hard drive but not from the optical drive. Optical drive is detected by the Disk Utility, but not the hard drive, and thats why I was thinking of using the optical bay to run the machine.

  • NI PXI-1033 not detected if turned on after PC

    Hi,
    I noticed that MAX does not detect the presence of the NIPXI-1033 if it is turned on after the PC.
    There is a programmatic solution to resynchronize the device? My application using C # and C + +.
    thanks
    Roberto Guerzoni
    Solved!
    Go to Solution.

    Thank you Roberto
    It is normal what happens. Your PC has to see the device during the boot up. It is a BIOS matter. 
    Have a great weekend!
    Antonios

  • MXI-3 interface not detected?

    Hello to you all,
    I was using PXI/PCI 8335 with PXI 1000B chassis. Everytime I run the MXI-3 optimization it says MXI-interface not detected.
    I checked the LEDs.
    For PXI-8335, the PWR and RX were both solid on, one green and the other orange. For PCI-8335, the PWR and TX (nor sure it's TX or RX, just the one in the same row with PWR) were both solid on, one green and the other orange.
    No LINK light.
    The whole system was powered in proper sequence and the fibre optic cable was fine.
    So there seems to be something wrong with the cards.
    I was wondering is there any way to know particularly which one of PXI-8335 and PCI-8335 doesn't work well without replacing them one by one, since I don't have any extras?
    Like, does the LED tell other information except they are not linked?
    Thank you in advance.
    Yaqiong

    Yaqiong,
    In general you can't differentiate between a bad transmitter on one side or a bad receiver on the other, so it's often hard to tell which side is bad.
    In your case, it sounds like one side or the other has a broken transceiver.  Power and RX on both sides means the boards aren't communicating at all, meaning a transceiver is bad, or a cable is bad in both directions, or a cable is not plugged in or is plugged in backwards.  If you power it up without a cable you should get the same LED behavior -- PWR and RX, the two LEDs next to each other.
    If that's the case (same LEDs without a cable as with a cable), you should be able to tell which card is bad if you connect both ends of a half cable to one card (a loopback).  On a working card connecting RX to TX will "link" to itself according to the LEDs (at least it did for me on both the PCI and PXI card).  On a broken card you'll get something else.
    - Robert

  • DVD-Audio and "can not detect sound blaster card" with Audigy2 Va

    I recently purchased an "Audigy2 Value" card from an eBay user, because I recently purchased some DVD-Audio discs. I downloaded the Audigy2 drivers from the website, and the Creative MediaSource player. 5. Surround sound worked fine for me, though sometimes the driver would reset to the default 2/2. sound and I would have to re-select 5. sound, which was annoying.
    Then I was completely unable to get the MediaSource player to recognise my DVD-Audio discs, and the EAX functionality of the player would never work. The EAX logo never appeared in the player. When I tried installing the MediaSource player from an install disc, I got the message "can not detect sound blaster card". Then I discovered the world of EEPROM problems.
    I followed advice from some other threads, including using ScanPCI to get information on the card, which yielded the following result.
    When installed on my machine (Asus A7A266 motherboard) the ScanPCI reads:
    Vendor 02h Creative Labs
    Device 0008h Unknown
    Command 0005h (I/O Access, BusMaster)
    Status 0290h (Has Capabilities List, Supports Back-To-Back Trans., Medium Timing)
    Revision 00h, Header Type 00h, Bus Latency 20h
    Self test 00h (Self test not supported)
    PCI Class Multimedia, type Audio
    Subsystem ID 0002h Unknown
    Subsystem Vendor 02h Creative Labs
    Address 0 is an I/O Port : 0000A800h
    System IRQ 5, INT# A
    New Capabilities List Information :
    Power Management Capabilities
    Supports power state D2
    Supports power state D
    Current Power State : D0 (Device fully-operational, no power saving)
    On another machine (specs unknown, it's a "house pc") I got this (with 3 entries!):
    Vendor 02h Creative Labs
    Device 0002h EMU0K Audio Chipset (SB Li've!)
    Command 0004h (BusMaster)
    Status 0290h (Has Capabilities List, Supports Back-To-Back Trans., Medium Timing)
    Revision 04h, Header Type 80h, Bus Latency 20h
    Self test 00h (Self test not supported)
    PCI Class Multimedia, type Audio
    Subsystem ID 002002h CT4850 SBLi've! Value
    Subsystem Vendor 02h Creative Labs
    Address 0 is an I/O Port : 00009000h
    New Capabilities List Information :
    Power Management Capabilities
    Current Power State : D0 (Device fully-operational, no power saving)
    Vendor 02h Creative Labs
    Device 7002h PCI Gameport Joystick
    Command 0004h (BusMaster)
    Status 0290h (Has Capabilities List, Supports Back-To-Back Trans., Medium Timing)
    Revision 0h, Header Type 80h, Bus Latency 20h
    Self test 00h (Self test not supported)
    PCI Class Input, type Other
    Subsystem ID 002002h PCI Gameport Joystick
    Subsystem Vendor 02h Creative Labs
    Address 0 is an I/O Port : 00008800h
    New Capabilities List Information :
    Power Management Capabilities
    Current Power State : D0 (Device fully-operational, no power saving)
    Vendor 02h Creative Labs
    Device 0008h Unknown
    Command 0004h (BusMaster)
    Status 0290h (Has Capabilities List, Supports Back-To-Back Trans., Medium Timing)
    Revision 00h, Header Type 00h, Bus Latency 20h
    Self test 00h (Self test not supported)
    PCI Class Multimedia, type Audio
    Subsystem ID 0002h PCI Gameport Joystick (Guess Only!)
    Subsystem Vendor 02h Creative Labs
    Address 0 is an I/O Port : 00008400h
    New Capabilities List Information :
    Power Management Capabilities
    Supports power state D2
    Supports power state D
    Current Power State : D0 (Device fully-operational, no power saving)
    (Just a note: above you can clearly see that it does not say I have an Audigy, it thinks it is a SBLi've. Is this normal? The card IS an Audigy 2, it says so on the card.)
    So, I put the card back on my own PC, thinking this has fixed my EEPROM, but I get the same as before. Subsystem ID 0002h. And of course the install software will not detect the card.
    I realise that I could go back to using the web drivers, but this still leaves me with MediaSource not recognising the card and not enabling DVD-Audio or EAX, which is why I bought the card in the first place!
    I have heard that the VIA chipset is possibly to blame for the EEPROM problems on the Audigy cards, and certainly it seems like it is not permanent, since it gave different information on the other PC. So now I am seriously considering getting a new motherboard.
    Do other motherboards cause this same problem? I don't want to buy another board and get the same trouble. All I want is to be able to install my MediaSource and have it recognise my card so I can listen to my DVD-Audio discs.
    Cheers,
    Russ.

    Figured out my problem. Installing the drivers from the web to begin with was a bad idea. They just did not work properly with the card.
    The "card not found" problem has gone as well, after installing it in another PC. I am also using the proper install disc now, as the other one I was using turned out to not be for the Audigy 2 value after all, but was an Audigy 2 install disc. That easily explains the "Card not found" error. The differing results from the ScanPCI program are still bizarre, though.
    Thanks to all of the people on the forum who posted information in other threads to help me deal with this issue. For now I am sticking with the original drivers from the disc and I am not upgrading.

  • Cinema Display not detected

    I got my 20" Cinema Display back from repair today (backlight problem) and now I can't get my MacBook Pro to detect that it's attached. While it was at the repair center, I used a CRT as a second monitor. So today, I just closed the MBP (didn't shut it off, which I think is what cause the problem), disconnected the CRT, connected the ACD and opened the MPB back up. Completely black screen, with the little LED on all the time.
    So, troubleshooting:
    - The MBP still detects the CRT
    - ACD is detected by both a G4 and G5
    - A different 20" ACD is ALSO not detected by my MBP
    - Reset NVRAM and SMC
    - Booted MBP in safe mode
    - Booted MBP from startup CD
    - Tried various resolutions while the CRT was connected, thinking maybe it was stuck on one that's not compatible with the ACD
    - Moved and recreated the com.apple.windowserver.* files
    I'm running 10.4.9 and here's what the graphics/displays info says, WITH the Cinema Display connected:
    ATI Radeon X1600:
    Chipset Model: ATY,RadeonX1600
    Type: Display
    Bus: PCIe
    VRAM (Total): 256 MB
    Vendor: ATI (0x1002)
    Device ID: 0x71c5
    Revision ID: 0x0000
    ROM Revision: 113-xxxxxx-086
    EFI Driver Version: 01.00.086
    Displays:
    Color LCD:
    Display Type: LCD
    Resolution: 1680 x 1050
    Depth: 32-bit Color
    Built-In: Yes
    Core Image: Supported
    Main Display: Yes
    Mirror: Off
    Online: Yes
    Quartz Extreme: Supported
    Display:
    Status: No display connected
    Been messing with this for four hours, and I still have a blank display. Any other ideas? From one thread someone mentioned replacing the logic board fixed a similar problem.
    MacBook Pro   Mac OS X (10.4.9)  

    UPDATE:
    I just got back from my visit to a mac genius. Of course Murphy's law was in full effect! With my MBP connected to the cinema display in the Mac store, everything worked as it is supposed to.
    Well, I rush home thinking that maybe mine would now work - - no luck! He did suggest that I try connecting analog with the provided dvi-to-vga adapter. This suggestion DID work! BUT, I want my video digital! That is why even though I was happy with the iBook G4 that I bought last year, I wanted digital video + expanded desktop!
    I think I will make another reservation with the Mac Genius, but this time, bring my monitor. Will keep you posted...

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