My 1 week old iPhone 6's power brick does no longer working. Is it covered with the 2 years warranty here in italy? I want a replacement ASAP.
My 1 week old iPhone 6's power brick does no longer working. Is it covered with the 2 years warranty here in italy? I want a replacement ASAP.
If your charger is defective, it will be replaced by Apple. As to your warranty, here in the US the warranty on iPhone is 1 year. I wasn't aware it is two years in Italy?
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2 week old iphone suddenly won't turn on
My two week old iphone 4 suddenly would not turn on nor will it take a charge. Is this a typical problem? Any suggestions beyond finding an Apple Store?
https://discussions.apple.com/thread/3013460?tstart=0
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rMBP: Sometimes, after having been shut down, i have to press the power button several times before the machine starts up. It's 3 weeks old, and this has happened 2 times now. Is there something wrong with my rMBP?
Did you purchase the Mac new?
You have 14 calendar days from the time your items are delivered to initiate a return as noted here.
Even though you are past the 14 day limit, if it were me, I'd take the Mac back and explain what's going on. Your Mac should work out of the box.
message edited by: cs -
My 3 week old iPhone 4S switched off during a call and won't switch back on. Any suggestions??
Sounds like a dead battery. Try plugging it into a charger.
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My less than 2 week old iPhone 5 has gone into recovery mode... I've been trying to restore all day using itunes but just as the restore is about to finish, error 21 comes up. My phone is essential for work and this has caused me endless problems today. I am disgusted with this, I need a reliable phone. Please someone help me get it working again?!
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service. -
I am using a very old iPhone and have forgotten my password. Is there anyway to get passed the lockout screen? It says to connect to iTunes but when I do nothing happens. I've read through the user guide and am at a loss.
Bypass & Reset the iPhone Passcode
Disconnect the USB cable from the iPhone, leave the other end connected to your Mac/PC
Launch iTunes
Press and hold the Home and Power button on the top of the iPhone to turn off the device
Press and continue to hold the Home button while you reconnect the USB cable to your iPhone, this will cause the iPhone to turn on
Continue to hold the Home button until an alert message in iTunes appears that an iPhone in recovery mode has been detected
Now that the iPhone is in recovery mode, you must restore the device:
From iTunes, look under the “Summary” tab
Click on the “Restore” button within iTunes -
I bought my iphone 5s a week before and now its volume "up" button is not working when pressed.Does anybody know what to do to make it work?I have a one year warranty.Should i give it to apple retail shop or is there any way to solve this problem?
IF it is a manufacturing defect and you bought the device from Apple or an authorized Apple retailer, then take it into Apple.
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I just got a new iphone and want to transfer my contacts from my old iphone, and photographs. when I sync it has not transfered anything to the new phone. thanks.
In iTunes, did you click your iPhone under "devices" then go through the tabs to set things up? There's one setting that you need to check to sync contacts.
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I lost my iphone, got a new sim card and put it in my boyfriend's old iphone. When I synch it in itunes it will only synch with his stuff and not mine. Any ideas how I can get it to synch with my itunes??
Are you using a Mac? It sounds like you are using his computer to sync to. If this is the case, then it will sync to all of his stuff unless a new user is created with your personal stuff on it.
When you want to sync your iPhone to that computer, switch to your user first, and then everything will sync with your stuff. If he wants to hook up his iPhone to sync it, then he needs to switch back to his own username first. -
I had downloaded a number of songs on my old iphone 4, but it died before i had a chance to sync with my comp. now i have a new iphone and cant down load any of the songs i once had and have paid for. any ideas??
If you live in the US launch the iTunes store, then tap Purchases, then the "not on this phone" tab. If you don't live in the US you will have to buy them again, unless the iTunes Store support staff takes pity on you when you email them with a request for help.
BTW, how many songs can you download between daily syncs? -
Apple has placed a temporary authorization amount hold in my card for repair. My old iphone has been received by apple. how long does it take to release the amount?
How long it takes depends partially on your bank. Once they release it, it could take several days for the authorization to roll off of your account. It is generally not a problem unless you're using a debit card, which will lock the funds in your checking account and make them unavailable, which I presume you did or you wouldn't be worried about it.
This is not unique to Apple. That's a problem when using debit cards for any purchase. Several years ago, when gas prices spiked to $4 a gallon here, gas stations would routinely authorize and hold upwards of $100 every time you tried to pay at the pump. Created some major headaches for the working stiffs just trying to get to their jobs and pay the bills. -
I lost my iPhone. I took my wife's old iPhone and had my phone number changed to it but my iTunes only recognizes it as her phone and won't let me sync my account. Help?
Do you mean when you say its locked to another carrier other then the one im using, that maybe my insurance sent me an iphone thats for a different network for example orange and not mine which is o2?
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Hi I dropped my iphone 5 in water last night, it is working but has shadow over the screen how can I get this fixed?
Probably too late to do anything but replace the device at this point.
Once electronics get wet, the best thing to do is turn it off and put it in silica gels packs or uncooked rice for a minimum of 72hrs. Only then should the user attempt to power the device on. -
my iphone automatically locked and it does not open again,but if u call the sim that was inserted you will hear that it was active,so please help me how to open my iphone 4,no display appeared if you touch the switch button,
Hello arlyn-cavite,
If the screen is not showing anyting when you press any of the buttons you may want to try these steps.
From article iPhone: Hardware troubleshooting http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Take care,
Sterling -
My power cord is broken, can i get a new one if im covered with the apple care protection plan?
does anybody know if i can get a new power cord if im covered with the apple care?
Depends on how it got damaged. have a look at this thread:
https://discussions.apple.com/message/2630756#2630756
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