My 13" MacBook pro can't turn on power, My 13" MacBook pro can't turn on power

My MacBook pro turn off power while using . And can' turn on power .i tried all the way from user manual book. I won't work. What should I do?

If a SMC reset fails to bring life to your MBP, make an appointment at an Apple store genius bar for a free evaluation.
http://support.apple.com/kb/ht3964
Ciao.

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  • 15" i7 Macbook Pro from early 2011.takes the mac laptop two or three tries to boot successfully. It would turn on, show gray screen, shut down, turn on again, show gray screen, shutdown, and then turn on, show gray screen, before it can finally get

    Hello All,
    I have a 15" i7 Macbook Pro from early 2011. The past few weeks, it has been getting increasingly difficult to get on my computer. It takes the mac laptop two or three tries to boot successfully. It would turn on, show gray screen, shut down, turn on again, show gray screen, shutdown, and then turn on, show gray screen, before it can finally get to the dark gray log-in screen. Even when I finally get logged in to start working, thinking it would be okay now, it shuts down randomly.
    I've ruled out the possibility of a software problem because I've just done a clean re-install of Mac OS X Mavericks on my computer just yesterday.
    I did upgrade the RAM recently, about a month and a half ago, from 4GB to 16GB, I went to the apple store four days after that upgrade to have them do a hardware test, and clean the inside of my laptop, which helped with previous heat issues. When they did the hardware test, the hardware was all registered as fine from their system.
    I've tried resetting the SMC, PRAM, and doing the internet recovery hardware test, but to no avail. I thought I could at least find out what parts needed to be replaced from the hardware test but it seems that when the hardware test is almost finished, the computer just shuts down, So I am unable to see the results.
    My computer is also having battery issues, under battery condition, it says "replace now," parts have been ordered, waiting for arrival. But if the battery health is low, it should still boot up fine, it would just hold a significantly less charge.
    Could this be a hard drive issue?
    Has anyone had similar symptoms and how was it resolved?
    Does anyone know what I can do to alleviate this issue?
    I haven't had time to take it to Apple because I'm currently taking a 21 credit semester academically. I'm an art and design student so my computer is basically the bane of my existence. Help! Any constructive advice is welcomed!
    Thank you so much for your input!
    -Christina C.

    Problem description:
    The Hard Disk is failing.
    EtreCheck version: 2.0.11 (98)
    Report generated November 4, 2014 at 7:59:28 AM EST
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2.2 GHz Intel Core i7 CPU: 4-core
      16 GB RAM Upgradeable
      BANK 0/DIMM0
      8 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      8 GB DDR3 1600 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 512 MB
      Color LCD 1440 x 900
      AMD Radeon HD 6750M - VRAM: 1024 MB
    System Software: ℹ️
      OS X 10.9.5 (13F34) - Uptime: 0:3:43
    Disk Information: ℹ️
      TOSHIBA MK7559GSXF disk0 : (750.16 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      HDV4 (disk0s2) /  [Startup]: 749.30 GB (712.10 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Application Support/Avast/components/fileshield/unsigned
      [loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
      /Library/Application Support/Avast/components/proxy/unsigned
      [loaded] com.avast.PacketForwarder (1.4 - SDK 10.9) Support
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.avast.userinit.plist Support
    Launch Daemons: ℹ️
      [invalid?] com.adobe.SwitchBoard.plist Support
      [loaded] com.avast.init.plist Support
      [loaded] com.avast.uninstall.plist Support
      [loaded] com.avast.update.plist Support
      [invalid?] com.perion.searchprotectd.plist Support
    User Launch Agents: ℹ️
      [invalid?] com.avast.home.userinit.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [invalid?] com.jdibackup.ZipCloud.autostart.plist Support
    User Login Items: ℹ️
      None
    Internet Plug-ins: ℹ️
      AdobePDFViewer: Version: 10.1.1 Support
      QuickTime Plugin: Version: 7.7.3
      JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
      Default Browser: Version: 537 - SDK 10.9
    User Internet Plug-ins: ℹ️
      TroviNPAPIPlugin: Version: 1.0 - SDK 10.9 Support
      Google Earth Web Plug-in: Version: Unknown
    Safari Extensions: ℹ️
      Avast Online Security
      Trovi Search for Safari
    3rd Party Preference Panes: ℹ️
      None
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          16% mds
          7% WindowServer
          1% loginwindow
          1% fontd
          1% com.avast.daemon
    Top Processes by Memory: ℹ️
      120 MB com.avast.daemon
      86 MB Google Chrome
      52 MB Finder
      52 MB WindowServer
      41 MB Google Chrome Helper
    Virtual Memory Information: ℹ️
      13.45 GB Free RAM
      1.34 GB Active RAM
      944 MB Inactive RAM
      1.43 GB Wired RAM
      1.11 GB Page-ins
      0 B Page-outs

  • My Macbook Pro is frozen on the login page with a white screen and only my login picture. How do I fix this? I can't turn it off and I closed it and let it charge but it's still not working.

    My Macbook Pro is frozen on the login page with a white screen and only my login picture. How do I fix this? I can't turn it off and I closed it and let it charge but it's still not working. It's only 3 months old and was working perfectly fine 30min before this happened.

    Hello Kierasully,
    I would start your troubleshooting with the article below for issues of not being able to log in to your Mac. Start with booting up in to Safe Boot as well as resetting PRAM on your Mac. If that does not work, then verify the hard drive with booting to the Recover HD and go to Disk Utility to verify it.
    Mac OS X: Gray screen appears during startup
    http://support.apple.com/en-us/ts2570
    Regards,
    -Norm G. 

  • CAN I TURN MY MACBOOK PRO INTO A MONITOR?

    Help I want to turn my Macbook Pro into a monitor for my Playstation 2 so that way I can record on my screen using quicktime. please help I used a vga adapter from apple a AV to vga converter, and is their any way for me to use an iphone on a mac to play ios games while recording?

    I don't think you can without some sort of capture card (very expensive, and because most MacBook Pros don't have a card, you need to use the FW800).  MBP's Thunderbolt port only sends video signals out, you can't attach an HDMI to Mini DisplayPort cable from your camera to the MBP and expect to show video.
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  • Can not shut down late 2011 MacBook Pro and turn it back on again without the hard drive disappearing?

    Ok, I have searched for months for an answer to this question to no avail, probably because no one has experienced it before. I am hoping however that you guys can help me figure this one out cause it is driving me nuts! Also, I am not entirely sure what section of the support I should put this under so if I stick it in the wrong place, I apologize.
    Right now my problem is very simple. When I turn off my laptop, and then try to turn it back on, my internal hard drive disappears... and I get the blinking folder with a question mark on it. I have figured out something interesting however. I have an install disk with Ubuntu Linux on it. If I boot into that first, then RESTART the laptop, not shut down and turn back on, it reads the internal hard drive just fine and I can boot as if there is nothing wrong.
    Second part to the problem... If I allow the laptop in either OSX or Windows to go to sleep (aka shut off the hard drive but the computer remains on), when I attempt to wake it up, I am greeted with the usual log in screen of whichever OS I am in, but is frozen and after a few seconds goes black and restarts the computer to find that... Surprise! The hard drive is gone
    I have tried every trick in the book that I can think of, but can not seem to come up with a solution to the problem... I know when the problem happened and if anyone thinks that that will help them figure this out I will type everything I did up till, including the crash that caused this, and my attempted fixes, but I have class right now so only if you guys want it I will type all that out.
    What I am currently running is:
    2011 MacBook Pro 13in screen
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    1TB internal Hard Drive
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    Windows 8.1 on BootCamp 5 (yea I know its not supposed to work but it does) again, fully updated
    Ubuntu 13.10 (I think? Doesn't really matter, its just an install disk I use to boot the computer)
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    Sorry it took me so long to write back, But unfortunately this didn't help my issue.
    My uncle and I did a lot of tests on this computer and have narrowed down the location of the problem a little bit.
    We tried to first reset the SMC and the NVRAM as suggested, but the only thing that did was make the fans run on full tilt for the first session after restarting it for some reason. After that we tried re installing OSX over the OSX that was already on the system (not removing any of the files). This also didn't do anything but make refit stop working. Then we moved onto the next task at hand by removing the hard drive entirely and booting it as an external drive from one of the USB ports... as long as you booted it with the options key held down, it worked perfectly fine. Then we put an alternative hard drive into the computer and installed OSX on that. This time there was no trouble booting anything up. Everything seemed to work flawlessly. So we made a backup of my original drive (OSX, Windows, and all) onto an external hard drive and tested booting to it via USB. That again worked perfectly fine and booted right up with no problems. So after that we formatted the original hard drive and reinstated OSX. We then proceeded to transfer all the old files from the backup onto this new installation and LOW AND BEHOLD..... we were back to square one with it refusing to recognize the hard drive again.
    So this basically told us that there appears to be something either wrong with the hard drive, or something got really screwed up in the software along the lines and by me copying all my old files back over, I just ended up bringing the screwed up file back over with it! (despite not copying over any settings of any kind) So I am still extremely confused as to what is going wrong... did some boot sector possibly get screwed up may be?

  • The sound on my macbook pro does not work if I plug headphones in I can still hear but it will not project volume out loud and when I try to turn up the volume it is just greyed out what do I do ?

    The sound on my macbook pro will not project anything if I plug in headphones I can hear but when I take them out and try and turn up the volue the speaker is grey and the bars under it are white with a no volume sign ( circle with a line through it) how do I fix this ?

    Hopefully one of these steps should solve the problem.
    1. System Preference > Sound > Output > Internal Speakers
        Highlight  Internal Speakers
        Make sure that Mute is not enabled.
    2. Remove the headphone.
        If you see red light in the headphone port, plug the headphone
        in and out of the port 5 or 6 times to flip the microswitch inside.
        Sound output may be stuck in the digital mode.
    3. Reset PRAM.  http://support.apple.com/kb/PH4405
    4. Reset SMC.     http://support.apple.com/kb/HT3964
        Choose the method for:
        "Resetting SMC on portables with a battery you should not remove on your own".
    5. Applications > Utilities > Audio MIDI Setup
        Audio Devices window
        Side Bar
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    6. System Preferences > Sound> Sound Effects
        Play sound effects through:
       Select "Internal speakers" and then back to "Selected sound output device".

  • My macbook pro suddenly freezes; screen turns off and computer freezes.  Have to hard restart.  Error message appears upon restart, saying something about kernel, etc.  Can anyone please help on this issue?

    For the past month or more I've encountered what I consider to be quite a serios problem with my Macbook pro.  The laptop suddenly freezes without warning, the screen turns black, while the hard drive apparently stals and the system no longer responds.  The only way to resolve this issues is to restart the computer via a hard reset.  After restarting, an error message box shows up asking me to report the error, which I've already done on numerous occassions.  The problem occurs at a frequency of 1 every 2-3 days, sometimes more often than that.  The error message that comes up is very complicated but contains some key words amongst which includes "kernel."  This makes me believe that it's an issue with the video card, and was wondering how I can remediate this problem so as to get the normal function of my laptop back.  If anyone can be of any help, I would greatly appreciate it.
    Andrei

    For the past month or more I've encountered what I consider to be quite a serios problem with my Macbook pro.  The laptop suddenly freezes without warning, the screen turns black, while the hard drive apparently stals and the system no longer responds.  The only way to resolve this issues is to restart the computer via a hard reset.  After restarting, an error message box shows up asking me to report the error, which I've already done on numerous occassions.  The problem occurs at a frequency of 1 every 2-3 days, sometimes more often than that.  The error message that comes up is very complicated but contains some key words amongst which includes "kernel."  This makes me believe that it's an issue with the video card, and was wondering how I can remediate this problem so as to get the normal function of my laptop back.  If anyone can be of any help, I would greatly appreciate it.
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  • When I turn on my MacBook Pro .....I hear the sound as if it gonna come on but there is no picture . Why is this happening and what can I do to fix this? My MacBook Pro is a 15 inch 2011 model.

    Ok earlier today I was at work on break and I usually use this time to check emails,iChat messages ,etc. when I tried to turn my MacBook Pro I hear the sound as if it' is gonna turn on....but my screen is still black mind you the battery is fully charged.....why is that and what can I do to fix this problem......I LOVE MY MACBOOK PRO and I'm upset because of the issue. Can someone please help me ? I'm suffering from MacBook Pro withdrawal :(

    If you've activated FileVault, only the users that were authorized to unlock the startup volume will appear in the pre-startup authentication dialog. Once the system has started up, all users will appear in the login dialog.
    To authorize more users after the volume has been encrypted, select the FileVault tab in the Security & Privacy  preference pane. Click the lock icon in the lower left corner and authenticate to unlock the settings, if necessary. Click Enable Users...
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  • I lost power to my MacBook Pro before I had saved anything that I was working on...usually I plug my computer it and power it back on and the documents pop right back up when the computer turns on. That did not happen this time.How can I recover this data

    I lost power to my MacBook Pro before I had saved anything that I was working on...usually I plug my computer it and power it back on and the documents pop right back up when the computer turns on. That did not happen this time. How can I recover my documents?

    If you never saved, auto save does not kick in.
    Peter

  • Hey, for some reason i turned on my macbook pro 2012 and it says i have no internet access. I then found out that it also says that my self assigned ip address will not connect to the internet. How is this and how can i fix it?

    hey, for some reason i turned on my macbook pro 2012 and it says i have no internet access. I then found out that it also says that my self assigned ip address will not connect to the internet. How is this and how can i fix it?

    Reset your modem.

  • How can I transfer photos from Apple TV to a new MacBook Pro?  I have My Photo Stream turned on for both.

    I have a new McBook Pro with OS X Mavericks.  I transferred my photos from my old MacBook Pro to my Apple TV.  I turned on My Photo Stream on both my Apple TV and my new MacBook Pro, and I want to transfer my photos to my new MacBook.  Will this work?  It's not transferring them automatically, but I don't know what else I need to do to make it work.  Thank you!

    no you can't only option is to take it apart and put the harddisk in an usb ext harddisk case and connect it to the computer copy the photos to the computer
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  • How can I shut off the automatic login when I turn on my MacBook Pro?

    Ever since I updated to Yosemite I have been forced to enter my password whenever I turn on my MacBook Pro. I went to System Preferences/Users & Groups and see that the automatic login option is set to off, but it is shaded and I can't use the dropdown menu, even though I've unlocked it.
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    Did you turn on FileVault when you upgraded to Yosemite? If it is on then a login password is required (sort of obviously). You can tell whether it is on by going to Apple Menu > System Preferences > Security & Privacy and click FileVault at the top and see if the words "Turn off FileVault" are in the button. I'm the only one who uses my Mac also, but the remote possibility of it being stolen makes it worth it to me to have FileVault turned on and a password required. OS X: About FileVault 2 - Apple Support

  • When I turn on my MacBook Pro a box prompts up and it disappears right away. How can I stop this from happening?

    I'm new in the Mac World. In November I bought a MacBook Pro. I love my MacBook, however, a couple of days ago when I turn on my MacBook and log in, a window or box prompts up for about one second and then dissapears. I'm afraid that may be a virus or trojan that may be running behind the screen. How do I fix this? Are there any applications that I can run to detect what is happening to my computer.
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  • Battery ran out, and now my MacBook Pro can't turn on?

    My MacBook Pro ran out of battery 2 days ago, so I charged it up for like 2 hours before opening it again. It does not turn on, it takes an hour but still on the white screen with the gray apple logo. I figured letting it "rest" for the night will do the trick but the next morning, still nothing happened.
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    Hello! Thanks for the fast reply.
    I tried the SMC reset (for the nth time), PRAM, and the Safe Boot. Unfortunately it still won't open. :(
    When I tried the Safe Boot, the progress bar stopped at a certain length and won't load any further, and then it shut itself down. Like, 3 minutes after I tried doing the safe boot. I can't quite figure why it shuts itself down completely after a few minutes, I hope it's nothing serious. :(
    I took a photo of it. I wish I could show you, but I'm on my phone and don't know how to upload a picture in here.

  • How can I erase the data on my 2009 macbook pro that won't turn on because of a faulty motherboard? Do I just remove the hard drive, install it in a working mac, and erase it that way?

    How can I erase the data on my 2009 macbook pro that won't turn on because of a faulty motherboard? Do I just remove the hard drive, install it in a working mac, and erase it that way? Thanks.

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